\n\n\nThe Role:\n\n\nAs part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software.\n\nYou will be primary contact for the planning, installation and integration of our software, as well as for answering and documenting technical questions. You will form the internal interface between our customers and our consulting, data science, development, product management and OEM partner.  We are looking for someone that is eager to become an expert in Celonis Process Management Software and grow our Customer Support organization in our Munich office.\n\nYou will be working with current technologies  (e.g. AWS, MS Azure, Containers, Python ) and work in a broad, customer-specific and cloud based technology environment.\n\nThe work you’ll do:\n\n\n* Provide deep technical Support for Customer on Product area Event Collections, which orchestrates all Data integration services within Celonis Process Management Software\n\n* Drive and resolve complex Tickets, which have been forwarded or escalated to 2nd Level, according to our ITSM processes\n\n* Qualify problems or defects for close collaboration with Celonis Development and Product Management\n\n* Named technical contact for Process Modeling Customers\n\n* KPI adherence based on external Service Level Agreements (SLAs) and Operational Level Agreements (OLAs)\n\n* Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base\n\n* Prepare and deliver Webcasts to customers and support staff on selected technical topics\n\n* Collaborate with customers based on given and preferred communication channels\n\n* Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organization\n\n\n\n\n\nThe qualifications you need:\n\n\n* Have completed an Education in the field of IT, Computer Science, Engineering or similar\n\n* Have business fluency (written and oral) in German and English \n\n* Have demonstrated Software Support Engineer experience handling complex technical issues with SaaS based Solutions\n\n* Experience with major Cloud Platforms such as AWS and MS Azure\n\n* Experience of working with SQL and writing SQL Statements, other database experience such as Postgres or MySQL is a plus\n\n* Experience with Azure DevOps would be a plus\n\n* Experience in at least one programming language, preferably Java or Python would be a plus\n\n* Business Process Modeling experience would be a plus\n\n* Have a goal-oriented, independent and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments\n\n* Are not afraid of customer contact and you are communicative and service-oriented\n\n* Existing holder of EU citizenship or existing rights to work for Germany - any applications that do not meet these requirements will automatically be rejected, we do not offer visa sponsorship.\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Python, DevOps, Java, Cloud, Senior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMunich, Bavaria, Germany

\nWho We Are:\n\nCardinal Financial is a nationwide direct mortgage lender whose mission is to prove that homeownership is possible for everyone. By bringing an open-minded approach to an often closed-minded industry, we're able to embrace every unique financial situation differently in order to craft the best possible loans for our borrowers. We pride ourselves on providing excellent service backed by our groundbreaking technology, and these two components of our process come together to complete a simple, personalized mortgage experience. But it all starts with our people.\n\nWe believe that no matter where you fit in our organization—Sales, Human Resources, Information Technology, or even re-stocking the break rooms with endless coffee supplies—everyone can influence the experience that we provide to our customers and our partners. We tell our customers and our partners that anything can be reimagined. So why not your career? Looking to join a company that values its people, innovates and expands on its proprietary technology, and is growing at a ridiculous rate?! Apply below!\n\nWho We Need:\n\nWe are looking for a DevOps Engineer to join the team managing the infrastructure for a national mortgage lender's technology platform.  You will design, build, and support the infrastructure using modern tools like Terraform, Kubernetes (K8S) and GitLab in a Multi-Cloud environment. You will work with the Software Engineering, Production Systems, and Business Intelligence teams in a highly collaborative organization.\n\nWhat You Will Do:\n\n\n* Design, implement and maintain Infrastructure as Code (laC)\n\n* Improve code deployment and unit testing frameworks\n\n* Improve monitoring of infrastructure and applications.\n\n* Maintain and improve our security posture, ensure best practices are adhered to in new projects\n\n* Develop and maintain extract, transform and load mechanisms for data analysis\n\n* Manage your tasks and their priorities with feedback and review from a supportive team\n\n* Investigate new technologies and deploy them in support of the team\n\n\n\n\nWhat You Need:\n\n\n* At least 1 year managing cloud provider resources in AWS, Azure or GCP\n\n* Experience writing and maintaining complex Docker files\n\n* Experience writing CI / CD (Continuous Integration / Continuous Deployment) pipelines using tools such as GitLab, Jenkins\n\n* Implemented network, server, and application-status monitoring tools\n\n* 3+ years Linux / Unix experience\n\n* 1+ year experience with git\n\n* Experience with basic database administration and SQL\n\n* 1+ years networking and security experience a plus\n\n* Use of infrastructure as code tools such as Terraform or CloudFormation  a plus\n\n* Use of Server provisioning software such as Ansible, Puppet or Chef  a plus\n\n* Experience in container orchestration using tools like Kubernetes or Docker Swarm a plus\n\n* Knowledge of Python and/or Java  a plus\n\n\n\n\nWhat We Offer:\n\n\n* Strength, Stability, and Vision\n\n* Highly engineered proprietary technology that is revolutionizing the mortgage industry\n\n* An empowered culture where your ideas are important and your voice matters\n\n* Opportunity for career growth\n\n* Benefits that become effective the first day of the month following your start date including - Medical, Dental, Vision, and much more\n\n* 401K w/ 50% match up to a maximum employee contribution of 5% - Effective the 1st of the month following 30-days of employment\n\n\n\n\nOur Technology:\n\nOur SaaS enterprise mortgage lending platform is a challenging and complex system that includes lender and borrower interfaces, workflow, document management, advanced automation, and integrations with external entities and services.\n\nThe server architecture is stateless, cleanly managing the business logic and persistence layer, exposed as a RESTful JSON API. The server is written using a combination of Java 8 on Jetty, and Node.js for asynchronous tasks. We persist our data in MySQL using MyBatis and use Redis for caching, metrics, and non-critical message queueing.\n\nThe UI uses a custom, JavaScript MVC framework with many modern techniques: dynamic code loading modules, client-side routing and templates, powerful data-binding features, integrated services, and advanced component architecture.\n\nWe develop on Macs and deploy on AWS. Our tools include: github, Jenkins, gradle, grunt, JAXB, iText, Aspose, IntelliJ IDEA, Pivotal Tracker. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Engineer, JavaScript, Finance, Java, Cloud, Python, SaaS and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nSummary:\n\nWe are looking for a Senior DevOps (Site Reliability) Engineer to join Selerity’s team, scaling up an A.I. driven analytics and recommendation platform and integrating it into enterprise workflows.  Highly competitive compensation plus significant opportunities for professional growth and career advancement.\n\nEmployment Type: Contract or Full-time\n\nLocation is flexible: We have offices in New York City and Oak Park, Illinois (Chicago suburb) but about half of our team currently works remotely from various parts of Europe, North America, and Asia.  \n\n\nJob Description:\n\nWant to change how the world engages with chat, research, social media, news, and data?\n\nSelerity has dominated ultra-low-latency data science in finance for almost a decade.  Now our real-time content analytics and contextual recommendation platform is gaining broader traction in enterprise and media applications.  We're tackling big challenges in predictive analytics, conversational interfaces, and workflow automation and need your help!\n\nWe’re looking for an experienced DevOps (Site Reliability) Engineer to join a major initiative at a critical point in our company’s growth.  The majority of Selerity’s applications are developed in Java and C++ on Linux but knowledge of other languages (especially Python and JavaScript), platforms and levels of the stack is very helpful.\n\n\n\nMust-haves:\n\n  * Possess a rock-solid background in Computer Science (minimum BS in Comp Sci or related field) + at least 5 years (ideally 10+) of challenging work experience.\n\n  * Implementation of DevOps / SRE processes at scale including continuous integration (preferred: Jenkins), automated testing, and platform monitoring (preferred: JMX, Icinga, Grafana, Graphite).\n\n  * Demonstrated proficiency building and modifying Java and C++ applications in Linux environments (using Git, SVN). \n\n  * Significant operations expertise with the Ansible (preferred), Chef, or Puppet deployment automation system in a Cloud environment.\n\n  * Direct experience in the design, implementation, and maintenance of SaaS APIs that are minimal, efficient, scalable, and supportable throughout their lifecycle (OpenLDAP).\n\n  * Solid track record of making effective design decisions balancing near-term and long-term objectives.\n\n  * Know when to use commercial or open-source solutions, when to delegate to a teammate, and when to roll up your sleeves and code it yourself.\n\n  * Work effectively in agile teams with remote members; get stuff done with minimal guidance and zero BS, help others, and know when to ask for help.\n\n  * Clearly communicate complex technical and product issues to non-technical team members, managers, clients, etc.  \n\n\n\nNice-to-haves:\n\n  * Proficiency with Cisco, Juniper, and other major network hardware platforms, as well as ISO layer 1 and 2 protocols.\n\n  * Experience with Internet routing protocols such as BGP.\n\n  * Implementation of software defined networking or other non-traditional networking paradigms.\n\n  * Proficiency with SSL, TLS, PGP, and other standard crypto protocols and systems.\n\n  * Full-stack development and operations experience with web apps on Node.js.\n\n  * Experience with analytics visualization libraries.\n\n  * Experience with large-scale analytics and machine learning technologies including TensorFlow/Sonnet, Torch, Caffe, Spark, Hadoop, cuDNN, etc.\n\n  * Conversant with relational, column, object, and graph database fundamentals and strong practical experience in any of those paradigms.\n\n  * Deep understanding of how to build software agents and conversational workflows.\n\n  * Experience with additional modern programming languages (Python, Scala, …)\n\n\n\nOur stack:\n\n * Java, C++, Python, JavaScript/ECMAscript + Node, Angular, RequireJS, Electron, Scala, etc.\n\n * A variety of open source and in-house frameworks for natural language processing and machine learning including artificial neural networks / deep learning.\n\n * Hybrid of AWS (EC2, S3, RDS, R53) + dedicated datacenter network, server and GPU/coprocessor infrastructure.\n\n * Cassandra, Aurora plus in-house streaming analytics pipeline (similar to Apache Flink) and indexing/query engine (similar to ElasticSearch).\n\n * In-house messaging frameworks for low-latency (sub-microsecond sensitivity) multicast and global-scale TCP (similarities to protobufs/FixFast/zeromq/itch).\n\n * Ansible, Git, Subversion, PagerDuty, Icinga, Grafana, Observium, LDAP, Jenkins, Maven, Purify, VisualVM, Wireshark, Eclipse, Intellij.\n\nThis position offers a great opportunity to work with advanced technologies, collaborate with a top-notch, global team, and disrupt a highly visible, multi-billion-dollar market.  \n\n\n\nCompensation:\n\nWe understand how to attract and retain the best talent and offer a competitive mix of salary, benefits and equity.  We also understand how important it is for you to feel challenged, to have opportunities to learn new things, to have the flexibility to balance your work and personal life, and to know that your work has impact in the real world.\n\nWe have team members on four continents and we're adept at making remote workers feel like part of the team.  If you join our NYC main office be sure to bring your Nerf toys, your drones and your maker gear - we’re into that stuff, too.\n\n\nInterview Process:\n\nIf you can see yourself at Selerity, send your resume and/or online profile (e.g. LinkedIn) to [email protected].  We’ll arrange a short introductory phone call and if it sounds like there’s a match we'll arrange for you to meet the team for a full interview.  \n\nThe interview process lasts several hours and is sometimes split across two days on site, or about two weeks with remote interviews.  It is intended to be challenging - but the developers you meet and the topics you’ll be asked to explain (and code!) should give you a clear sense of what it would be like to work at Selerity.  \n\nWe value different perspectives and have built a team that reflects that diversity while maintaining the highest standards of excellence.  You can rest assured that we welcome talented engineers regardless of their age, gender, sexual orientation, religion, ethnicity or national origin.\n\n\n\nRecruiters: Please note that we are not currently accepting referrals from recruiters for this position. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Senior, Crypto, Finance, Java, Cloud, Python, SaaS, Engineer, Apache and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nThis is a full time remote  position. All of our current Development Team is in Asia or Europe that’s why we prefer to hire people from Europe and Asia because of team collaboration.\n\nYou will be working mostly on flexible hours although you will need to attend the team meeting which is at approximately 8:30am GMT and work for at least 3 hours after this time. This is 3:30am to 6:30am New York time, so you can see that it is unlikely , although not impossible, that we will hire in North or South America.\n\nYou will be responsible for the deployment and maintenance of a cloud-based multi tenant SaaS solution. To qualify for this job, you must have a minimum of 2 years experience in developing, deploying and maintaining large Amazon AWS based SaaS solutions.\n\nThe role will encompass the use of a broad range of AWS technologies, operating systems (Windows, Linux) and application environments (Nginx, Apache, MySQL, MongoDB, Redis, queue management, Memcache an other open source technologies), understanding of TCP/IP networking with an emphasis on the implementation of best practice cloud security principles.\n\nTop 5 skills needed for this job:\n\n* At least 3 years of Experience with AWS services\n\n* At least 2 years of programming with PHP or Python\n\n* Very good understanding of web app and server security\n\n* Solid experience in building highly scalable server architectures\n\n* Solid experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.\n\n\n\nWHAT YOU WILL BE RESPONSIBLE FOR:\n\n* Deploying, automating, maintaining and managing AWS cloud based production system, to ensure the availability, performance, scalability and security of productions systems.\n\n* Building, releasing and handling configuration management of production systems.\n\n* Doing pre-production Acceptance Testing to help assure the quality of our products / services.\n\n* System troubleshooting and problem solving across platform and application domains.\n\n* Suggesting architecture improvements, recommending process improvements.\n\n* Evaluating new technology options and vendor products.\n\n* Ensuring critical system security through the use of best in class cloud security solutions.\n\n* Supporting installation and maintenance of layered software, and infrastructure.\n\n* Identifying where applications or hardware is having performance/reliability issues; analyzes and formulates a proposed method to correct issues.\n\n* Delivering long-term support and management; troubleshoots and resolves issues daily\n\n* Working in accordance with corporate and organizational security policies and procedures.\n\n* Understanding  personal role in safeguarding corporate and client assets.\n\n* Taking appropriate action to prevent and report any compromises of security within scope of role.\n\n* Providing Incident management\n\n* Working on and maintain continuous integration systems\n\n* Working on deploying web applications on various environments\n\n* Debugging and analyzing production load\n\n* Executing penetration tests on production or pre-production environments\n\n* Executing load testing on pre-production or production environments\n\n* Maintaining a system for running automated tests, optimizing and speeding up the execution of test sets\n\n\n\nTO BE THE BEST FIT FOR THIS JOB YOU NEED TO:\n\n* Have at least 2 years of development in PHP, Java or Python and at least  5 years of experience in server management\n\n* Have solid experience :\n\n\n\n* as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.\n\n* with Ubuntu / CentOS\n\n* in building highly scalable server architectures\n\n* in continuous integration\n\n\n\n* Be an expert in :\n\n\n\n* working with AWS - EC2, RDS, S3\n\n* server security\n\n* setting up and tuning LEMP\n\n* tuning NGINX performance\n\n* setting up back and stability systems\n\n\n\n* Have good experience with :\n\n\n\n* MySQL Replication / Sharding\n\n* setting up and securing wordpress\n\n* managing and installing SSL certificates, configuring firewalls and VPN\n\n* nagios, newrelic or any other monitoring software\n\n* Vagrant and writing provisioning scripts in chef or puppets\n\n\n\n* Have the ability to :\n\n\n\n* write bash scripts\n\n* set up automated deployment of different projects on different environments\n\n* understand complex software architecture\n\n* set up multi-tier architectures\n\n\n\n* Experience with LXD and in setting up MongoDB replication are a plus\n\n\n\nDESIRABLES:\n\n* Bachelor of Computer Sciences or Software Engineering or Informatics\n\n* Great verbal and written communication skills\n\n* Be available 24/7 in a case of need or emergency\n\n* Have really stable and alternative source of internet connection\n\n* Ability to travel around the world for meetings\n\n\n\nTO APPLY, please go to this link- http://time-doctor.breezy.hr/p/6c7a97392bd9-devops-engineer-100--remote-work \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Engineer, Amazon, Java, Cloud, PHP, Python, Travel, SaaS and Nginx jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n