About the Job:\nAs a Technical Support Engineer, you will report to the UK Technical Support Manager, and resolve unique and interesting technically-focused customer issues, while working across departments to improve our customer experience.\nYou are someone who values growth opportunities. You will work with other Technical Support Engineers to creatively solve customer problems, while honing your technical skills. You are committed to equity and inclusion, and motivated to work with a team that embraces and celebrates diversity.\nLaunchDarkly is a growing software company with a bold mission carried out by a diverse team of employees, and we're looking for someone like you to help us continue to grow. We provide a great compensation package including equity and benefits (including medical, dental, and vision), work flexibility (remote-friendly), and excellent salaries.\nWe believe every software team can benefit from using flags and improved feature management practices, and we want your help making that vision reality. So if you're curious and excited about improving the lives and work of software developers around the world, this role will be a great fit!\nResponsibilities:\n\n\n* \nBecome a technical expert on the LaunchDarkly platform (including SDKs)\n\n\n* \nTroubleshoot and resolve customer issues\n\n\n* \nWork with engineering to resolve customer bugs\n\n\n* \nHelp grow and expand the team, contributing to hiring, onboarding, process, knowledge, and more\n\n\n* \nUse development time to grow and contribute beyond your daily customer work\n\n\n\n\nQualifications:\n\n\n* \n1 or more years of experience working with customers\n\n\n* \nExperience with programming and its core concepts, including some experience with at least one programing language (e.g., Node, PHP, Java)\n\n\n* \nPassion for learning, and applying that knowledge to solving customer issues and advocating for their success\n\n\n\n\n\nPay:\nTarget pay ranges based on Geographic Zones for Levels P2 - 3:\n\n* \nUnited Kingdom: £41,000 - £63,000\n\n\n* \nIreland: €42,000 - €61,000\n\n\n\n\nLaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.\nAbout LaunchDarkly:\n\nModern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. \n\nThe LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:\n\n\n* Improving the velocity and stability of software releases, without the fear of end customer outages\n\n* Delivering targeted experiences by easily personalizing features to customer cohorts\n\n* Maximizing the business impact of every feature through the ability to experiment and optimize\n\n* Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types\n\n* Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability\n\n\n\n\nAt LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.\n\nOne of our company values is 'Widen the Circle'. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don’t think you meet 100% of the qualifications outlined above. We can find out together if it's the right match for your skillset.\nDo you need a disability accommodation?\nFill out this accommodations request form and someone from our People Operations team will contact you for assistance. \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Mobile and Engineer jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDublin, Dublin, Ireland

About the Job:\nAs a Technical Support Engineer, you will report to the US Technical Support Manager, and resolve unique and interesting technically-focused customer issues, while working across departments to improve our customer experience.\nYou are someone who values growth opportunities. You will work with other Technical Support Engineers to creatively solve customer problems while honing your technical skills. You are committed to equity and inclusion, and motivated to work with a team that embraces and celebrates diversity.\nLaunchDarkly is a growing software company with a bold mission carried out by a diverse team of employees, and we're looking for someone like you to help us continue to grow. We provide a great compensation package including equity and benefits (including medical, dental, and vision), work flexibility (remote-friendly), and excellent salaries.\nWe believe every software team can benefit from using flags and improved feature management practices, and we want your help making that vision a reality. So if you're curious and excited about improving the lives and work of software developers around the world, this role will be a great fit!\nResponsibilities:\n\n\n* \nBecome a technical expert on the LaunchDarkly platform (including SDKs)\n\n\n* \nTroubleshoot and resolve customer issues\n\n\n* \nWork with engineering to resolve customer bugs\n\n\n* \nHelp grow and expand the team, contributing to hiring, onboarding, process, knowledge, and more\n\n\n* \nUse development time to grow and contribute beyond your daily customer work\n\n\n\n\nQualifications:\n\n\n* \n2 or more years of experience working with customers\n\n\n* \nKnowledge of programming and its core concepts, including fluency with at least one programing language (e.g., Node, PHP, Java)\n\n\n* \nPassion for learning, and applying that knowledge to solving customer issues and advocating for their success\n\n\n* \nPrefer working hours of 8am-5pm Pacific\n\n\n\n\n\n\nPay:\nTarget pay range for Level P4 in San Francisco/Bay Area: $138,000 - $162,000*\n*Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.\nLaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, degree level, and location.\n\nAbout LaunchDarkly:\n\nModern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. \n\nThe LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:\n\n\n* Improving the velocity and stability of software releases, without the fear of end customer outages\n\n* Delivering targeted experiences by easily personalizing features to customer cohorts\n\n* Maximizing the business impact of every feature through the ability to experiment and optimize\n\n* Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types\n\n* Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability\n\n\n\n\nAt LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.\n\nOne of our company values is 'Widen the Circle'. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don’t think you meet 100% of the qualifications outlined above. We can find out together if it's the right match for your skillset.\nLearn more about the interview process & what it’s like to work with LaunchDarkly's Product Delivery team!\nDo you need a disability accommodation?\nFill out this accommodations request form and someone from our People Operations team will contact you for assistance.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Mobile and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nOakland, California, United States

About the Job:\nAs a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously.\nLaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.\nResponsibilities:\n\n\nOwnership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.\n\nTerritory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.\n\nEnsure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.\n\nElevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.\n\nCollaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.\n\nCross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.\n\n\n\nAbout You:\n\n\nEntrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities.\n\nPassion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly.\n\nIntellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals.\n\nExcellent Communication: Your written and spoken communication skills are outstanding.\n\nHighly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.\n\nAdaptability: You excel in a fast-paced and dynamic organizational setting.\n\n\n\nQualifications:\n\n\n7+ Years of Enterprise (closing) Sales Experience\n\nYou have a demonstrable track record of consistently meeting or exceeding quota expectations.\n\nYou possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies.\n\nYou have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts.\n\nRecent experience working for an emerging technology software company is a significant plus.\n\nFamiliarity with and experience using the MEDDPIC sales methodology is advantageous.\n\nTravel: expected range of 25% to 50% as needed\n\n\n\n\nPay:\nTarget pay range for a Level P4 in the New York area: $250,000 - $294,000 *On Target Earnings (OTE) includes base pay and commission*\n*Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.\nLaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, degree level, and location.\nAbout LaunchDarkly:\n\nModern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. \n\nThe LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:\n\n\n* Improving the velocity and stability of software releases, without the fear of end customer outages\n\n* Delivering targeted experiences by easily personalizing features to customer cohorts\n\n* Maximizing the business impact of every feature through the ability to experiment and optimize\n\n* Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types\n\n* Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability\n\n\n\n\nAt LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.\n\nOne of our company values is 'Widen the Circle'. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don’t think you meet 100% of the qualifications outlined above. We can find out together if it's the right match for your skillset.\nDo you need a disability accommodation?\nFill out this accommodations request form and someone from our People Operations team will contact you for assistance.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Mobile, Senior, Sales and Engineer jobs that are similar:\n\n $57,500 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nAbout Us:\nLive experiences help people cross today’s digital divide and focus on what truly connects us – the here, the new, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.\n\n\nWith platforms on iOS, Android, mobile web and desktop supporting more than 25,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.\n\n\nThe Role:\nWe’re looking for a Platform Engineer II to join our growing Platform Engineering team. This is an amazing opportunity to contribute significantly to the future of Gametime’s automation and cloud infrastructure as we look to take the next step in building a more scalable and efficient platform, while helping enable our numerous teams of talented developers. We service millions of customers!If any of these sound like you…Would rather write a quick bash script to resize photos rather than go one-by-oneWould automate tying your shoelaces if you couldEnjoys watching automation bring up the entire infrastructureFeels dirty about manually launching AWS resources because “we should do it in Terraform”Likes occasional experiments to find a better way of doing thingsNever liked store-bought pesto… you might want to apply for our team!\n\n\n\nWhat you'll do:\n* Add features to existing software, plan and design test cases\n* Contribute to shared continuous integration and continuous deployment configuration\n* Make improvements to Infrastructure as Code (IaC)\n* Monitor and troubleshoot software and infrastructure in production\n* Participate in architecture reviews and discussions\n* Collaborate with cross-functional teams to align Platform Engineering efforts with broader organizational goals\n* Manage a cloud infrastructure hosting our APIs (both external and internal facing) that support upwards of 800k RPM\n* Additional responsibilities depending on team and company needs\n\n\n\nExperience you bring:\n* 3-5 years of Platform Engineering, Site Reliability Engineering (SRE), or DevOps experience\n* Public cloud experience (specifically AWS)\n* Observability experience (Datadog, NewRelic, OpenTelemetry, etc)\n* Automation tools experience (Terraform, Ansible, etc)\n* Containerization experience (Docker, Kubernetes, ECS, etc)\n\n\n\nWhat we offer:\n* Flexible PTO\n* Equity\n* Medical, dental, & vision insurance\n* Life insurance and disability benefits\n* 401k, HSA, pre-tax savings programs\n* WFH monthly stipend\n* $1000 home office setup grant\n* $100/mo in Gametime credits\n* Diverse family-forming benefits through Carrot Fertility\n* Wellness programs\n* Tenure recognition\n* … and more!\n\n\n\n\n$185,973 - $210,000 a yearAt Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.\n\nGametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, DevOps, Cloud, Mobile and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States