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Igloo Software


๐ŸŒŽ North America
๐ŸŒ Worldwide
๐Ÿ’ฐ $65k - $120k*

Design

 

SaaS

System

Training

Technical

Support

Director

Travel

Strategy

Management

Lead

Content

Sales

Health

Igloo Software

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๐Ÿ‘€ 1,407 views

โœ… 75 applied (5%)

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Igloo Software is hiring a

Remote Account Management Executive

\nTitle:โ€ฏ Account Management Executive \n \nTell me about Igloo! \nOne of our core beliefs at Igloo is that people are a companyโ€™s biggest asset. This philosophy is woven into everything we do at Igloo โ€“ our behaviors, our culture, and especially our digital workplace solutions (which we use every day). And thatโ€™s why we can offer you a superior employee experience that goes beyond superficial perks and promises, and gives you the true sense of purpose youโ€™ve been waiting for. \n \nIglooโ€™s goal is to help people communicate and collaborate in the workplace. This means creating simple but effective workflows to enable people to create content and a delightful experience for consuming and collaborating on it.โ€ฏ We need a design leader who fights for the user, sets a high bar for design in all of our products and is a champion for instilling a design culture in our business. \n\n\nWhy this role is important: \nAs an Account Management Executive, will be responsible for growing an existing book of business through consultative selling. Youโ€™re a master at owning the sales cycle from beginning to end, identifying key stakeholders and driving solutions to complex business problems.  \n \nYou will develop, execute and manage the sales strategy and successfully close deals, owning the sales cycle, driving solutions that solve complex challenges for our customers.โ€ฏ Working in an environment where our largest competitor is no longer viable and where the market has opened, you understand the value of sales to an organization.โ€ฏ \n\n\n\nThe impact you'll have:\n* Sales Execution:โ€ฏqualify customer leads to maximize revenue and focus sales energy on winnable customer growth, accurately forecast quarterly revenue to meet and exceed targets \n* Close Execution:โ€ฏmanage entire sales cycle process, engage resources as required, perform customer presentations, coordinating product demos, business cases, and ROIs \n* Customer Sales & Relationship Management:grow existing customer revenue and communicate product value proposition and solution design in collaboration with customer success team to drive product solution growth. \n* Revenue Generation:โ€ฏeffectively articular Iglooโ€™s unique value proposition and tailor offerings to solve business pains and our customer business challenges \n* Lead Sale Campaigns:โ€ฏproactive approach to managing business and technical relationships for Iglooโ€™s customers to increase customer growth \n\n\n\nIdeal persona:\n* Accountability โ€“ a proven closer, youโ€ฏapproach your goals with a total ownership mindset \n* Resourcefulness โ€“ solution-focused, you leverage your internal MacGyver and overcome obstacles and turns things into a win \n* Confidence to lead โ€“ you possess the knowledge and experience to lead any sales conversation and inspire those around you \n* Hunter & Farmer - you have a strong โ€œhunterโ€ mindset, but you also have the ability and skill to build, nurture and maintain strong relationships with customers \n* Catalyst for growthโ€“ if there is something you know, about a product, a process, or an industry, you are not afraid to pass knowledge on to team members \n* Focus on continuous improvement โ€“ you learn from every lost deal youโ€™ve ever had and never repeated the same mistake twice \n\n\n\nThe keys to success:\n* 6+years' experience selling SaaS products, preferably within social, communication, and collaboration platforms \n* 2+ yearsโ€™ experience in account management \n* Proven track record of exceeding sales targets, vertical quotas as well as measuring customer growth \n* Previous experience migrating customers to a new product and/or selling a new suite of products \n* Experience running the sales cycle within a small and nimble team \n* Strong solution-focused and relationship building skills โ€“ past success working with customers to build business cases and ROI development \n* Excellent account management skills and ability to manage external and internal business priorities \n* Demonstrable experience building influential relationships with C-level and Director level executives. \n* Ability to assess customer challenges, perform qualification, clearly articulate the benefits of our digital workplace solution, and ask for the business. \n* Focus on continuous improvement โ€“ you learn from every lost deal youโ€™ve ever had and never repeated the same mistake twice \n* Proven ability to effectively collaborate with cross functional teams \n* Commitment and ability to travel up 25% of your time \n* Experience using CRM system such as Salesforce.com. \n\n\n\n\n\nWhat we have to offer:\nWe offer a training budget for every employee, health benefits and a wellness spending account, and support a 100% remote work environment. You choose whether you work on a Mac or PC, whatever hardware makes your work easier.\n\n\nIf youโ€™re looking for a role with the right mix of autonomy and team collaboration, an environment that fosters transparency and trust, a company with seasoned leadership and backed by a leading investment firm, a career with lots of opportunity and room for growth, and a chance to personally influence how organizations work, then we invite you to step inside Igloo.\n\n\n\n\nSound like you? Apply now!\n\n\nIgloo is committed to building and supporting a culture of diversity, inclusion, and accessibility. We hire the best talent regardless of race, color, creed, national origin, ancestry, disability, marital status, age, veteran status, sex, sexual orientation, gender identity, and expression.\n\n\nIgloo welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.\n\n\nLearn more about Igloo Software: https://www.igloosoftware.com/careers/ \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, SaaS, Travel and Sales jobs that are similar:\n\n $65,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNorth America, Remote
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๐ŸŽˆ closed

SOCi


๐ŸŒ Worldwide
๐Ÿ’ฐ $120k - $200k

Product Management

 

SaaS

Martech

Director

Financial

Lead

Operations

Marketing

Sales

Health

Engineering

Non Tech

SOCi

meetsoci.com

๐Ÿ‘€ 12,967 views

โœ… 154 applied (1%)

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About Us:

SOCi is one of the fastest growing technology companies in the country, ranking in the top tier of Inc 5000โ€™s Fastest Growing Companies in America list for the last 4 years in a row.ย  The builder of an award-winning enterprise SaaS marketing platform, and one of Forbesโ€™ Best Startup Employers, SOCi boasts hundreds of the worldโ€™s largest brands as its customers. The SOCi platform specifically solves complicated marketing and workflow problems for national and global multi-location brands that want to scale and optimize their presence across search, social, reviews, listening, ads, bots, and more. As the largest localized marketing platform in the world, SOCi makes the impossible possible by enabling top brands and their locations to strengthen and scale their digital presence across limitless locations.

*** INTERNATIONAL APPLICANTS WELCOME ***

Our accolades include:

  • Recently closed a Series D investment round of $80 million, led by JMI Equity
  • 4x honoree on Inc. 5000 Fastest Growing Companies in America
  • 2x honoree on Financial Timesโ€™ Fastest Growing Companies
  • 3x CEO Finalist for Ernst & Youngโ€™s Entrepreneur of the Year award
  • Winner of the MarTech Breakthrough Award for Best Overall Social Media Management Platform
  • #1 Rank by Entrepreneur magazineโ€™s Top Marketing Providers for Franchises, three years in a row
  • Front Runner for Gartner award in Reputation Management & Brand Management
  • 2021 Honoree on Forbes Americaโ€™s Best Startup Employers

Director of Product Management

Our product team drives the product vision and is responsible for the value and viability of our solutions. Through deep discovery and collaboration with our customers, we identify the right problems to solve and leverage design and engineering to deliver differentiated solutions that delight our customers.

As the Director of Product Management, you will collaborate with the VP of Product to identify the problems that we must address from a product perspective in order to deliver on the product strategy set by the VP of Product and executive leadership. You will own the day to day execution of product initiatives and are responsible for the success of our products and will lead 6-9 product team members each owning one of the SOCi products (Social, Reputation, Listings, Local Pages, Bots, Ads, Boost, Surveys, Listening). You will work with your counterparts in Product Operations, Design and Engineering to ensure the delivery ofย  valuable and viable product improvements on an ongoing, iterative basis.ย 

You have a deep understanding of modern product management practices from Marty Cagan and Dan Olsen school of thought, with a proven track record of practical application. You are well versed in establishing career development and skills growth plans for your product managers. You serve your team, you obsess over your customers, and you execute with precision and impact.ย 


About Youโ€ฆย 


Process

  • You have product sense, are a leader and get things done
  • You have a proven track record of delivering valuable products, consistently, rapidly and effectively from early stage (finding product-market fit) to mature productsย ย 
  • You will guide teams to deliver on product outcomes that align with the companyโ€™s strategy and are well versed in executing against OKRsย 
  • You will coach and mentor product managers to be creative, strategic, execution focused and with a growth mindsetย 
  • You will coach product managers on product discovery techniques that help them focus on outcome and risk and to leverage the power of written narratives, JTBD, Kano models, customer benefit ladders, interviews, surveys, and other applicable frameworks to define and iterate on features
  • You will instill a culture of rapid hypothesis testing, measurement, and the importance of consistently delivering differentiated and innovative products that solve customer and prospect biggest pain points
  • You will create a repeatable process for hiring and developing product managers that can deliver on our strategic intent
  • Define and analyze key metrics that inform decision making and measure success of product initiatives
  • You will obsess over product health metrics and work with product operations to provide the business with visibility into how the product is performing
  • Translate product strategy into roadmaps that are informed by the product managers discovery of customer problems, market and competitive research, cross-functional stakeholders and most importantly focus on a product outcomeย 
  • You will pivot as necessary and understand that it's better to deliver value than to stick to a failing plan


Peopleย 

  • Deliver and communicate measurable business impact to the VP of Product, CTO and cross-functional leadership and teams
  • Collaborate cross functionally with customer success, sales and marketing to ensure our product is being positioned and sold accurately and is well supported
  • Build a business case for investment by articulating initiative recommendations and trade-offs to leadership and cross-functional stakeholders
  • You will work with cross-functional leaders to communicate the product roadmap and deliver on GTM activities
  • You are a high agency leader who knows how to hire and foster this growth mindset within a teamย 
  • You have a proven track record of inspiring, leading, and rallying cross-functional teams behind a product visionย 
  • You understand the importance of a strong collaborative relationship with design and engineering
  • You understand the importance of learning and will create safety for exploration and innovation to foster a learning organization


Productย 

  • You will obsess over the MarTech industryย 
  • You will learn and leverage knowledge across the organization to stay abreast the latest industry trends in social media, marketing, seo, and customer experienceย 
  • You will learn and stay abreast of competitor changes but understand the most differentiated products keep an eye on the competitive landscape but obsess over their customersย 
  • You will learn and obsess over our customers, from its buyers to its day to day users you understand that without knowing them deeply our products will fail
  • You will learn and obsess over delivering solutions that solve customer problems in ways that work for the business (understanding cross-functional teams constraints and motivations)
  • You will develop a deep understanding of our customers' & prospects' problems to be best equipped to guide our product team and deliver solutions that drive growth and customer retention & delight
  • You are not afraid to roll up your sleeves and join your product teams on customer discovery calls, testing, etc.


Requirements:

  • 3-5 years of experience as Product Manager in SaaS / MarTech platform
  • 3-5 years of experience managing product managers
  • Deep understanding modern Product Management techniques (โ€œInspiredโ€ & โ€œEmpoweredโ€ [Cagan], โ€œLean Product Playbookโ€ [Olsen], JTBD frameworks)
  • Deep understanding of outcome-based measurements and the difference between feature factories and impactful true product teams
  • Skilled in giving feedback, creating accountability and building trust (โ€œCrucial Accountabilityโ€ [Patterson], โ€œRadical Candorโ€ [Scott], โ€œSpeed of Trustโ€ [Covey], etc)
  • Deep understanding of creating and facilitating learning organizations (โ€œFifth Disciplineโ€ [Senge])
  • Demonstrated track record of partnership with design and engineering

What's SOCi's culture like?

Led by a team of industry experts, SOCi is leading the pack in Localized Marketing for Multi-Location brands. Our passionate team of SOCialites work from home or in our office locations in both San Diego, CA and Austin, TX. We offer flexible PTO, comprehensive health & benefits packages, 401k and matchingย  (amongst many other perks). Every new team member is equipped with a MacBook laptop, tech accessories & SOCi swag. We are a fast-paced, agile environment where thought leadership and input is encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you.ย 

SOCi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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Salary and compensation


$120,000 — $200,000/year

Location


Worldwide

How do you apply?

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