This job post is closed and the position is probably filled. Please do not apply. Work for Tucows and want to re-open this job? Use the edit link in the email when you posted the job!
At Tucows, weโve crafted a Mobile Services Enablement (MSE) platform that allows our customers in the MNO/MVNO space to power all aspects of their business. We offer a clean and simple solution delivered via API that makes integration with 3rd party platforms effortless. Our MSE platform includes subscription management, billing and provisioning services, and supports 5G technology making it the ideal choice for our customers.\n\nWeโre looking for a Developer Support Lead who can take a leadership role in helping us build out our full scope support practices that provide developers working with our platform the tools they need to get the most out of our product. In this role youโll be working closely with our Engineers, Developers, and Product Managers to detail how the platform works, provide support to customers who need our help getting our platform coordinated into their environment, and to test our solution to ensure weโre delivering a phenomenal customer experience to our partners.\n\n# Who you are:\n* You are skilled at explaining complex technical problems and issues to both technical and non-technical audiences \n* You understand web services, including transport (primarily HTTP), common data formats (JSON and XML), and standard API patterns (e.g. SOAP and REST)\n* You can write and document code in at least one language (Python, Ruby, Java, Go)\n* You have broad capabilities to troubleshoot client-side code (JavaScript).\n* You have experience interacting with and suggesting improvements to different UI platforms.\n* You have a good relationship with command line environments and have a grasp of basic scripting and textual search and manipulation tools (grep, awk, sed, cut, etc.)\n* You are a customer advocate who excels working with product managers and developers to deliver meaningful change to our customers.\n* A demonstrable understanding and experience in at least one of the areas of Domains (inc. DNS, email, SSL), Mobile and ISP.\n* Front End: Javascript + HTML + CSS (Must Have) A modern JS framework such as Vue, Angular, React (Nice to Have)\n* Back-End, Application: At least two application-level programming languages of your choice. (Java, Go, Python...etc)\n* Progressive experience supporting customers in B2B software / SaaS organizations\n* Excellent prioritization, analytical and problem-solving skills.\n* Excellent verbal and written communication skills - ability to articulate sophisticated topics, issues and resolutions both orally and in writing.\n* Previous experience developing software and a deep love for helping our customers tackle their problems.\n\n# What you'll do: \n* Seek questions from developers about our integration tools and APIs\n* Build and Maintain our Developer knowledge base detailing known issues and solutions, and extend our support infrastructure by crafting and writing diagnostic tools/scripts.\n* Collaborate with our Product Management and Development Teams on activities such as root cause analysis, debugging, support, and post-mortem analysis of incidents and service interruptions.\n* Assist in the QA process for new platform features and/or perform platform testing to ensure our platform systems continue to run when software and hardware infrastructure upgrades occur.\n* As the voice of support, utilize customer feedback collected through partner concerns to our Support Teams to identify and drive improvements in our products\n* Write example code utilizing our APIs and platform interfaces to illustrate concepts or help prototype ideas in collaboration with customers\n\n# About Tucows:\nTucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company youโve never heard of. We started as a simple shareware site in 1993 and have grown into a stable of businesses; mobile, internet and domains.\n\nWe embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. Itโs also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!\n\nToday, close to a thousand people work in over 16 countries to help us make the Internet better. If this sounds exciting to you, join the herd!\n\n__________\n\nWant to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.\n\nWe also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.\n\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.\n\nLearn more about Tucows, our culture and employee benefits on our site [here](https://tucows.com/).\n \n\nPlease mention the words **MIXTURE FALSE MORNING** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xNDY=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$100,000 — $150,000/year\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Labster and want to re-open this job? Use the edit link in the email when you posted the job!
\nYour mission\n At Labster we are dedicated to empowering the next generation of scientists to change the world. Our mission is to develop fully interactive software that makes learning both engaging and effective, and to make it accessible to as many science students as possible (see short trailer here). Since 2012, our simulations were played over 1000000 times and each semester 280 universities and institutions around the globe is using them to enhance their teaching programs. Labster Product teams are approximately 30+ team members - software engineers, 3D and 2D artists, SQAs, product owners and simulation directors located all around the world, between Copenhagen and Bali. As a software engineer at Labster you will join one of our cross-functional, distributed and truly international teams (we are now more than 18+ nationalities) to work on building VR simulations, simulation editing tools, advanced learning analytics dashboards or implementing micro-service architecture etc. We govern ourselves by using a flat-hierarchy system called Holacracy that focuses on roles, collaboration and distributed leadership. We believe in flexible working hours and a good work-life balance, and while we love to achieve great things via concentrated work, it’s incredibly important for us to have happy and engaged team members. \nAs a Lead Developer you will be leading distributed, cross - functional and truly international team of software engineers based all over the world. You will drive the team effort towards common goal by guiding and mentoring, sharing your know-how and implementing best engineering practices. \nYour responsibilities\n\n\n* Represent the team towards the other Product teams.\n\n* Question, evaluate, challenge and assess team members activities.\n\n* Mentor, coach and guide team members to enable their growth.\n\n* Conduct quarterly and yearly performance interviews with the team.\n\n* Working closely with other teams in order to detect and resolve tensions.\n\n* Enable knowledge transfer between cross-functional teams and establish “best practices” by facilitating and initiating clear and efficient communication.\n\n* Recognizing and establishing new ways to continuously improve one team’s and/or cross-team efficiency day-to-day (ideally in alignment with Agile and Holacracy)\n\n* Participate in designing and developing new features for our highly popular virtual laboratory simulation and gamified education platform.\n\n* Contribute to the engineering team's culture of high code quality. You are accountable for the quality of code that is delivered to QA and production and must ensure that appropriate code reviews and unit testing are adequately performed.\n\n* Being technical partner to a product team.\n\n\n\n\n\nRequirements\n\nMust-have\n\n\n* You possess excellent and proven leadership experience.\n\n* You have a tendency to propose smart yet simple solutions, individually or with groups.\n\n* You possess a high level of empathy together with great communication skills.\n\n* You understand importance of continuous feedback and recognition.\n\n* You are developer at heart hence you have a solid understanding of algorithms, design patterns, and best practices.\n\n* You have the ability to work in close collaboration with a team in an ambitious and fast-paced environment\n\n* You have an education in Computer Science or equivalent work experience.\n\n* You have expert-level understanding of the Python programming language.\n\n* You have experience in front-end development.\n\n* You have at least 4 years' experience in Django development.\n\n* You have experience working with Agile methodologies.\n\n\n\n\nNice-to-have\n\n\n* You have experience in eLearning.\n\n* You have experience with Unity3D or similar game engines.\n\n* You have experience with C#.\n\n* You have experience with recruitment (conducting interviews, creating coding tests etc.) \n\n\n\n\nWhat do we offer?\n\n\n* Friendly and productive work environment with fun, multinational, smart and open-minded people (we are now 18+ nationalities!)\n\n* Opportunity to work with the newest technologies, for the product company with a noble vision. \n\n* A lot of freedom within your scope of work - you will own your schedule!\n\n* Opportunity to work from home and/or to work on fully remote basis.\n\n* A competitive salary based on your qualifications and experience.\n\n* Company warrants are a part of remuneration. \n\n* Budget for professional and personal development. \n\n* Paid parental leave. \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Executive, Developer, Digital Nomad, Teaching, Education, Python and Engineer jobs that are similar:\n\n
$80,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Labster and want to re-open this job? Use the edit link in the email when you posted the job!
\nLocation: Kiev, Ukraine or fully remote\n\nAbout Labster \n\nAt Labster we are dedicated to empowering the next generation of scientists to change the world. Our goal is to develop software that makes learning both engaging and effective, and to make it accessible to as many students as possible. In order to accomplish our goals, we are partnering with major publishers and other EdTech companies and just recently announced our partnership with Google\nWe are growing at a very exciting pace, with continually new fascinating projects and partnerships. We govern ourselves by using a flat-hierarchy system called Holacracy that is focused on roles, collaboration and distributed leadership. We believe in flexible work hours and a good work-life balance, and while we love to achieve great things via concentrated work, it’s incredibly important for us to have happy and engaged team members and to hire people who are great cultural contributors. \nYour mission\n\n Labster is a team of approximately 30 software developers grouped into several circles and sub-circles and located all around the world. Some of the projects we are currently working on include, but are not limited to: Virtual Reality, building complex game/simulation editing tools and an advanced learning analytics dashboard, as well as scaling our DevOps server architecture to reach millions of students. To achieve our goals, our stack includes C#, Unity3D, JavaScript, Python, AWS, Azure, etc. \n\nAs a Lead Developer you will be leading distributed, cross - functional team of software engineering based all over the world. \n\nYour responsibilities\n\n\n\n\n* Represent the team towards the other Product teams\n\n* Question, evaluate, challenge and assess team members activities\n\n* Mentor, coach and guide team members to enable their growth \n\n* Conduct quarterly and yearly performance interviews with the team\n\n* Working closely with other teams in order to detect and resolve tensions\n\n* Enable knowledge transfer between cross-functional teams and establish “best practices” by facilitating and initiating clear and efficient communication\n\n* Recognizing and establishing new ways to continuously improve one team’s and/or cross-team efficiency day-to-day (ideally in alignment with Agile and Holacracy)\n\n* Participate in designing and developing new features for our highly popular virtual laboratory simulation and gamified education platform\n\n* Contribute to the engineering team's culture of high code quality. You are accountable for the quality of code that is delivered to QA and production and must ensure that appropriate code reviews and unit testing are adequately performed.\n\n* Being technical partner to a product team\n\n\n\n\n\nRequirements\n\nMust-have\n\n\n* You possess excellent and proven leadership experience\n\n* You have a tendency to propose smart yet simple solutions, individually or with groups\n\n* You possess a high level of empathy together with great communication skills \n\n* You understand importance of continuous feedback and recognition\n\n* You are developer at heart hence you have a solid understanding of algorithms, design patterns, and best practices\n\n* You have the ability to work in close collaboration with a team in an ambitious and fast-paced environment\n\n* You have an education in Computer Science or equivalent work experience\n\n* You have expert-level understanding of the Python programming language\n\n* You have experience in front-end development\n\n* You have at least 4 years' experience in Django development\n\n* You have experience working with Agile methodologies\n\n\n\n\nNice-to-have\n\n\n* You have experience in eLearning \n\n* You have experience with Unity3D or similar game engines \n\n* You have experience with C# \n\n* You have experience with recruitment (conducting interviews, creating coding tests etc.) \n\n\n\n\nWhat do we offer?\n\n\n* Friendly and productive work environment with fun, multinational, smart and open-minded people\n\n* Opportunity to work with the newest technologies, on the fascinating product that changes the work\n\n* Opportunity to work from home or to work on fully remote basis\n\n* A fair salary based on your qualifications and experience\n\n* A fun and challenging opportunity to work in an exciting company \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Executive, Developer, Digital Nomad, DevOps, Education and Python jobs that are similar:\n\n
$75,000 — $125,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Labster and want to re-open this job? Use the edit link in the email when you posted the job!
\nLocation: Kiev, Ukraine or fully remote\n\nAbout Labster \n\nAt Labster we are dedicated to empowering the next generation of scientists to change the world. Our goal is to develop software that makes learning both engaging and effective, and to make it accessible to as many students as possible. In order to accomplish our goals, we are partnering with major publishers and other EdTech companies and just recently announced our partnership with Google\nWe are growing at a very exciting pace, with continually new fascinating projects and partnerships. We govern ourselves by using a flat-hierarchy system called Holacracy that is focused on roles, collaboration and distributed leadership. We believe in flexible work hours and a good work-life balance, and while we love to achieve great things via concentrated work, it’s incredibly important for us to have happy and engaged team members and to hire people who are great cultural contributors. \nYour mission\n\n Labster is a team of approximately 30 software developers grouped into several circles and sub-circles and located all around the world. Some of the projects we are currently working on include, but are not limited to: Virtual Reality, building complex game/simulation editing tools and an advanced learning analytics dashboard, as well as scaling our DevOps server architecture to reach millions of students. To achieve our goals, our stack includes C#, Unity3D, JavaScript, Python, AWS, Azure, etc. \n\nAs a Lead Developer you will be leading distributed, cross - functional team of software engineering based all over the world. \n\nYour responsibilities\n\n\n\n\n* Represent the team towards the other Product teams\n\n* Question, evaluate, challenge and assess team members activities\n\n* Mentor, coach and guide team members to enable their growth \n\n* Conduct quarterly and yearly performance interviews with the team\n\n* Working closely with other teams in order to detect and resolve tensions\n\n* Enable knowledge transfer between cross-functional teams and establish “best practices” by facilitating and initiating clear and efficient communication\n\n* Recognizing and establishing new ways to continuously improve one team’s and/or cross-team efficiency day-to-day (ideally in alignment with Agile and Holacracy)\n\n* Participate in designing and developing new features for our highly popular virtual laboratory simulation and gamified education platform\n\n* Contribute to the engineering team's culture of high code quality. You are accountable for the quality of code that is delivered to QA and production and must ensure that appropriate code reviews and unit testing are adequately performed.\n\n* Being technical partner to a product team\n\n\n\n\n\nRequirements\n\nMust-have\n\n\n* You possess excellent and proven leadership experience\n\n* You have a tendency to propose smart yet simple solutions, individually or with groups\n\n* You possess a high level of empathy together with great communication skills \n\n* You understand importance of continuous feedback and recognition\n\n* You are developer at heart hence you have a solid understanding of algorithms, design patterns, and best practices\n\n* You have the ability to work in close collaboration with a team in an ambitious and fast-paced environment\n\n* You have an education in Computer Science or equivalent work experience\n\n* You have expert-level understanding of the Python programming language\n\n* You have experience in front-end development\n\n* You have at least 4 years' experience in Django development\n\n* You have experience working with Agile methodologies\n\n\n\n\nNice-to-have\n\n\n* You have experience in eLearning \n\n* You have experience with Unity3D or similar game engines \n\n* You have experience with C# \n\n* You have experience with recruitment (conducting interviews, creating coding tests etc.) \n\n\n\n\nWhat do we offer?\n\n\n* Friendly and productive work environment with fun, multinational, smart and open-minded people\n\n* Opportunity to work with the newest technologies, on the fascinating product that changes the work\n\n* Opportunity to work from home or to work on fully remote basis\n\n* A fair salary based on your qualifications and experience\n\n* A fun and challenging opportunity to work in an exciting company \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Executive, Developer, Digital Nomad, DevOps, Education and Python jobs that are similar:\n\n
$75,000 — $125,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.