\nThe Role:\n\nPodium is seeking a talented Senior Software Engineer with expertise in building VOIP solutions. In this role, you will join a team of intelligent and dedicated engineers tasked with empowering local businesses by creating a modern phone service for collecting and converting leads for local businesses. If you are passionate about tackling complex challenges, thrive in a fast-paced, iterative environment, and know how to break down intricate problems in the telecom space, we think you’ll be a great fit.\n\nWhat you will be doing:\n\n\n* Develop and deploy VoIP features powered by a cloud PBX for local businesses to capture leads more efficiently and handle their phone system needs.\n\n* Diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms.\n\n* Collaborate with cross-functional teams to design and develop VoIP solutions that meet the needs of our customers, ensuring high call quality and reliability.\n\n* Identify and resolve bottlenecks and performance issues within our VoIP infrastructure. Implement optimizations to enhance system efficiency and reduce latency.\n\n* Play a key role in system implementations, contributing your expertise and knowledge to ensure successful project outcomes.\n\n\n\n\nWhat you should have:\n\n\n* 4+ years of hands-on programming experience with at least one modern language such as Java, Python, Go, or Elixir.\n\n* Expert Experience with VoIP platforms like NetSapiens, OpenSIPS, Asterisk, FreeSwitch, or Kamailio.\n\n* Ability to diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms.\n\n* Experience troubleshooting telecommunications networks, VoIP, SIP, RTP, RTCP, parsing call records, sip traces, MOS Score, jitter, and delay is required.\n\n\n\n\nWhat we hope you have:\n\n\n* 6+ years of experience with cloud and hybrid or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.\n\n* Solid understanding of OSI model, firewalls, IP routing, IP switching, VLANS, and QOS/COS.\n\n* Hands-on experience with network monitoring, network diagnostics, and network analytics tools.\n\n* Proficient in packet capture utilities and identifying application issues at the packet level.\n\n* Experience in network, server, and application-status monitoring.\n\n* Strong knowledge of VOIP and telecommunication industry standards\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Senior and Engineer jobs that are similar:\n\n $65,000 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nDo you want to earn a salary in USD? \nWould you like to work from wherever you want?\nWould you like to be a part of the leading next-gen software developers? \n\n\nHi, you finally found us! \n\n\nWhy work at Blue Coding? \n\n\nAt Blue Coding we specialize in hiring excellent developers and amazing people from all over Latin America and other parts of the world. For the past 9 years, we’ve helped cutting-edge companies in the United States and Canada -both large and small, build great development teams and develop great products. Online shops, digital agencies, SaaS providers, and software consulting firms are a few of our clients. Our team of over 100 engineers is distributed in more than 10 countries across the Americas. We are a fully remote company working with a wide array of technologies and have expertise in every stage of the software development process.  \n\n\nOur team is highly connected, united, and culturally diverse, and our collaborators are involved in many initiatives around the world, from wildlife preservation to volunteering at local charities. We also participate in group activities like movie nights, trivia, and meme competitions. We stand for honesty, fairness, respect, efficiency, hard work, and cooperation.\n\n\nWhat are we looking for?\n\n\nIn this opportunity, we are looking for a FrontEnd Developer to work with one of our foreign clients, who is a market leader in the consultation, design, procurement, implementation, and ongoing managed services for technology services for mid to large global enterprises. As a Telecom Managed Service company, they partner with over 300 service providers globally to help customers with technology design and find the best solutions to meet their needs.\n\n\nIf you are independent, a great communicator, a problem solver, and have strong attention to detail, this is a great fit for you! Our jobs are fully remote – as long as you have the skills and can get the work done well, you can work anywhere in the listed countries you want.\nIf you have the skills and can get the job done, join us and work from anywhere you want!\n\n\nWhat's unique about this job?\n\n\nAs a FrontEnd Developer, you’ll be part of a massive migration, rebuilding, and rewriting of our client's existing application working alongside a top-of-the-line team creating this application from the ground up to transition it to modern languages and practices. This transition will be divided into 5 phases and post-launch support and iteration. This is a very long-term project.\n\n\nThe platform supports all business functions from sourcing and pricing, purchasing, implementation and project management, customer lifecycle management, incident management, financial management, expense management, and business process automation and integrations. This is written in Coldfusion running on Lucee with ColdBox. About half of the source code has been refactored into an MVC framework while other pages may still be in a single file approach. There is some code that is still tag-based but much of this has been migrated to a script-based code structure.\n\n\nAs the platform is rebuilt, the client will be implementing a new UI based on their design standards which are based on Bootstrap 5. Additionally, they will deprecate certain functionality or data points from the application to streamline the User Experience and better align with how the company operates various parts of the business.\n\n\n\nHere are some of the exciting day-to-day challenges you will face in this role:\n* You'll participate in doing a transition and migrate all existing functionality from Ruby to .Net Core MVC.\n* All of the migration will be done using Agile methodologies and Scrum.\n* Rebuilding the UI based on the client's design standards which are based in Bootstrap 5.\n* Build out and maintain the CSS and core JS files to support the developers in implementing the code in .NET\n\n\n\nYou will shine if you have:\n* Strong hands-on experience with React, Typescript, HTML, CSS, and Javascript.\n* Experience with Agile methodologies such as Scrum, and Kanban.\n* Experience with cloud environments like Azure or similar.\n* Knowledge or experience working or reading C# and .Net code.\n\n\n\nHere are some of the perks we offer you:\n* Salary in USD\n* Long-term\n* Flexible schedule (within US Time zones)\n* 100% Remote\n\n\n\n\n\nHey, you are still here! \n\n\nSo, let us ask a few questions. Do you like working in a friendly environment? Are you fluent in English? Do you have a strong work ethic, are detail-oriented and have an ownership mentality? And most importantly do you love music and puppies? If so, then what are you waiting for? Come join our team and become part of this awesome company! We will be expecting you. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Music, Consulting, Cloud, CSS and Ruby jobs that are similar:\n\n $60,000 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote Latam

\nPlease note: full remote work for this team is taken under consideration for applicants coming in with prior Telecom Co-op Industry experience and/or NISC software experience. Applicants from outside the Cooperative Industry or without a good understanding and baseline knowledge of NISC software will need to be local to the Mandan, North Dakota, office and able to work on-site during the week to maximize training and learning. A hybrid office/work-from-home schedule is a possibility in these instances after training. The work schedule will be discussed during the interview process.\n\nWe will not be able to consider candidates for a fully remote position without the requirements above being met.\n\nPrimary Responsibilities\n\nWould you like to build a career with a company with a focus on building relationships and challenging you to grow in your career? NISC is ranked in ComputerWorld’s Best Places to Work survey for fourteen consecutive years and we are looking for a qualified individual to join our Telecom Support team. Become part of a team that is responsible for providing exceptional customer service and technical support while supporting NISC Member/Customers in their use of NISC’s applications. This highly motivated person will assist customers in all aspects of application support including troubleshooting, training, and on-going support.\n\nWhat you will do in this role:\n\n\n* Provide superior customer support to internal and external customers in all encounters.\n\n* Assist customers in all aspects of application support including troubleshooting, training, and on-going support.\n\n* Prepare Change Requests (CRs) and follow-up to resolution.\n\n* Perform research of difficult application problems, resolves issues for Member/Customers who are using and recommends changes or enhancements as directed.\n\n* Facilitate and follow up with Member/Customers on difficult requests and procedures.\n\n* Assist with mass communications to Member/Customers.\n\n* Assist with software release process.\n\n* Gather, maintains and audits Member information in the configuration database.\n\n* Utilize all support tools as directed.\n\n* Convey customer feedback to product development staff as appropriate.\n\n* Perform on-site training or deliver remote application training to Member/Customers via Web Tools.\n\n* Provide after hours support.\n\n* May develop and deliver training to co-workers as assigned.\n\n* May prepare materials and deliver National IT Learning Center classes.\n\n* May prepare materials and deliver Member information Conference (MIC) sessions.\n\n* May be called upon to assist in other support areas.\n\n* May be called upon to participate on design teams regarding application enhancements.\n\n* May be called upon to participate in testing of new product development or enhancements.\n\n* May be required to travel to customer sites.\n\n* Other duties as assigned.\n\n\n\n\nDesired Job Experience\n\n\n* Generally requires 3-5 years of product usage or support experience either at NISC or similar related experience.\n\n* Basic knowledge of NISC's products’ features and functionality.\n\n* Basic knowledge of Project Management processes and theory.\n\n* Basic knowledge of Service Level Management (SLM) best practices.\n\n* Basic knowledge of the Utility or Telecom industry a plus.\n\n* Familiarity with other integrated applications and services.\n\n\n\n\nImportant Skills\n\n\n* Excellent verbal and written interpersonal and communication skills.\n\n* Excellent presentation and training skills.\n\n* Excellent telephone etiquette and an ability to deal effectively with Member/Customers.\n\n* Excellent research and problem solving skills with a strong attention to detail.\n\n* Strong PC skills.\n\n* Ability to effectively lead, influence and teach others.\n\n* Ability to organize and prioritize.\n\n* Ability to interact in a positive manner with internal and external contacts.\n\n* Ability to work independently, as well as in a team environment\n\n* Ability to travel as often as necessary to meet the goals and objectives of the position.\n\n* Commitment to NISC’s Statement of Shared Values.\n\n\n\n\nDesired Education\n\nBachelor's degree in a business-related field or equivalent experience.\n\nMinimum Physical Requirements\n\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\nEmployees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Testing jobs that are similar:\n\n $50,000 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMandan, North Dakota, United States