\n**Must be based in the Bay Area and go to the SF office 2x per month.\n\nWhat we're looking for:\n\nAn exciting opportunity has become available for an experienced People Business Partner for the Technology, Product and Engineering organizations to join the People Team.  You will provide expertise and coaching in everything related to people and organization by anticipating challenges, diagnosing and solve problems that will have direct impact on the success of the global technology, product and engineering organization. \n\nYou will be responsible to deploy the People strategy and objectives in areas of talent identification, development, engagement, retention, and alignment, through leveraging on practices developed within the People Team to drive a high performing, learning organization for the Technology, Product Engineering function globally. \n\nIn this role, you will:\n\n\n* Be the People Business Partner for technology, product and engineering globally; play the role of the focal point of contact for strategic initiatives and key issues. Identify people initiatives to address strategic business needs.  Direct projects and activities to meet or exceed clients' expectations for their success.\n\n* Lead organizational design of the future for the respective client groups. Conduct organization planning in close collaboration with the function leaders, finance leader to define the headcount plan, skills required for the future, and key and critical roles\n\n* Utilize economic, financial, and organizational data to build business cases for major initiatives. Leverage people analytics and trained instincts to anticipate issues or opportunities and bring data-driven solutions that move the needle or make key decisions ie. headcount, recruitment, attrition rate, demographics etc.\n\n* Ensure a constant and effective communication of programs and initiatives to executive and leadership team.\n\n* Coach senior leaders in decision-making, processes, and practices related to people\n\n* Build strong relationships with key people in the client group by connecting and communicating with them about their concerns and insights frequently.\n\n* Ensure the right key people are hired in close collaboration with talent acquisition\n\n* In close collaboration with other people teams, launch programs that retains and develops people, develops talent bench strength and best in class leaders, build high performing teams, and protects our unique culture to ensure 6sense continues to be one of the best places to work \n\n* In collaboration with total rewards and organizational development COEs, lead career mapping/ pathing, competency development including standard Job Description development for the client groups.\n\n* Plan, implement, and manage change in a variety of significant settings in close collaboration with the Senior Leadership team. Works with the leadership team to identify and remove obstacles to change and regularly evaluate the impact of the change.\n\n* Ensure key talents within the client group are periodically reviewed for development; deploy career interviews; provide feedback during talent forums and managers as appropriate\n\n* Ensure the learning and development needs of the functions are identified by driving the learning need analysis in close collaboration with Organizational Development team.\n\n* Support if required, the implementation of new training and/or development programs (design, pilot sessions, deployment and evaluation) for the function/ client group.\n\n* Analyze, understand the Engagement survey results for the function and be able to propose and lead initiatives to improve results and ensure retention of key talents. These initiatives could include L&D, reward and recognition, career management etc.\n\n* Lead People/ Talent Review cycle for the client groups and ensure the optimization of talent pools and pipeline – ie. critical talents in critical roles\n\n\n\n\nWhat you'll bring to this role:\n\n\n* BA/BS degree or equivalent\n\n* At least 5-7+ years of progressive HR Business Partnership experience in a technology organization technology-related businesses, preferably within a global company with a major development site in India.\n\n* Highly collaborative with a focus on maturity, proactive communication, relationship building skills and resiliency.\n\n* Experience analyzing organizational needs and setting strategies and goals to make a positive impact; ability to set priorities, stay focused, and manage time in a fast-paced environment \n\n* Ability to establish strong relationships at all levels and across functions within the organization \n\n* Track record coaching leaders and advising action in sensitive or ambiguous situations, including employee relations, performance management, or organizational diagnostics \n\n* Strong analytical and problem-solving skills with the ability to organize and analyze data and recommend data-driven solutions \n\n* Effective listener and persuasive communicator able to influence actions and outcomes \n\n* High level of interpersonal skills and unquestionable integrity \n\n* Commitment to continuous learning and study of your craft\n\n\n\n\nBase Salary Range: $169,327 to $230,000. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote\n\nNotice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy\n\n#LI-remote\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Finance and Senior jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\n\n\nWho is Trace3?\n\nTrace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.\n\nOur culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!\n\nTrace3 is headquartered in Irvine, California. We employ more than 1,000 people all over the United States. Our major field office locations include Atlanta, Denver, Detroit, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Diego, San Francisco, and Scottsdale.  \n\nReady to discover the possibilities that live in technology?\n\n \n\nCome Join Us!\n\nStreet-Smart - Thriving in Dynamic Times\n\nWe are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.\n\nJuice - The “Stuff” it takes to be a Needle Mover \n\nWe get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success and visualizing what the final destination looks and feels like.\n\nTeamwork - Humble, Hungry and Smart\n\nWe are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.\n\n \n\nAbout the Role:\n\nReporting to AVP – Managed Services Operations, the Director of NOC Solutions oversees all aspects of service engagements, operational performance, transformative initiatives, direct and indirect resource management, contractual lifecycles, financial profit and lost statements, governance and reviews, vendor management and escalation management through issue resolution. \n\nThe position manages at a department level all deadlines, responsibilities, deliverables, and ensures readiness for all deliverables for internal and external stakeholders regarding all components of engagements with minimum direction or oversight. The ideal candidate will be responsible for the financial planning and forecasting associated with this business unit and will work with Trace3 Managed Service Leadership team to set and execute the vision and strategy for the NOC.\n\nThe ideal candidate will work on assignments of a diverse scope where analysis and decision of inputs and outputs requires critical evaluation of definable factors. The candidate will exercise judgement with minimum direction within the defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a SPOC between executives, customers, departments, and support terms. If such defined practices and policies do not specify direction, the candidate makes recommendations based on industry best practices or tenured experience for executive review and approval\n\nWhat You’ll Do:\n\nSummary of Operational Job Functions\n\n\n* Direct a 24x7x365 Network Operations Center with sites located in Louisville, Kentucky, Grand Rapids, Michigan, and future locations to be established, while also incorporating leveraged resources that work in remote capacities.\n\n* Direct planning, staffing, training, cost estimation, proposal preparation, scheduling, quality control, delivery, and operational oversight for NOC Solutions\n\n* Develop and maintain department goals, metrics, and KPIs specific to operations; conduct routine benchmarking and revision against industry standards and trends\n\n* Develop and refine standard operating procedures with control mechanisms to ensure seamless integration and delivery for NOC operations\n\n* Ensure accountability for identifying and enforcing engagement deadlines, schedules, and services while managing direct and shared resources to meet client requirements\n\n* Support and manage various teams, including owning resourcing for the NOC; champion a culture of growth and mentorship to motivate team members to support their professional development\n\n* Coach, mentor, and motivate team members, and influence them to take positive action and accountability for their tasks\n\n* Participate in weekly, monthly, and quarterly meetings with NOC teams, Managed Services leadership, clients, and account teams, with all matters relating to the NOC\n\n* Assess finance reports (e.g., utilization, P&L) and maintain consistent profitability levels aligned with business objectives; optimize through targeted efficiencies identified through COGs analysis\n\n* Serve as a subject matter expert and client liaison; manage customer expectations based on Managed Services operational capabilities and limitations\n\n* Provide support for all RFPs/RFQs to the projects and sales team for NOC Service to clients; partner with the account teams and assist in prequalification and scoping to delivery programs and services to clients based on technical and operational abilities and limitations of the NOC\n\n* Operational leadership duties as assigned by your manager\n\n\n\n\nSummary of Transformative Job Functions\n\n\n* Remain current with new and existing best practices to innovate NOC operations to industry standards and accepted norms.\n\n* Identify operational strengths and weaknesses to reinforce deliverable objectives and create strategies for additional improvement.\n\n* Collaborate, recommend, and assist with implementation of new tools, technologies, and processes to enhance operational efficiency and market differentiation\n\n* Create processes and manage operations that combine internal and shared vendor abilities with client expectations to design creative and efficient solutions to meet customer demands and requirements.\n\n* Define milestone driven roadmap from baselined operations or gaps, and implement strategic initiatives targeted to improve process and tools based on industry leading frameworks.\n\n* Transformative leadership duties as assigned by your manager\n\n\n\n\nQualifications & Interests:\n\n\n\n* Proven ability to lead a team that works 7x24 and is geographically distributed\n\n* Prove record transforming operational teams and instilling thought leadership\n\n* 12+ years of experience managing complex, multi-tenant infrastructure tools and systems comprised of on-premises and cloud connected technologies\n\n* 7+ years of experience working in a multi-tenant service provider environment\n\n* Experience working with and managing incident, problem, change and service requests that follow ITIL v4 framework standards\n\n* Strong strategic planning and analytics skills\n\n* Strong adherence to service delivery excellence\n\n* Ability to complete multiple tasks concurrently and deliver results under timelines and pressure.\n\n* Strong ability to develop processes, helping resources learn to follow processes while still being able to innovate and be creative.\n\n* Strong financial acumen – understanding of gross profit, net income and other business financial terms and formulas.\n\n* Strong problem solving – leverage relationships, customer skills, business acumen and creativity to solve problems.\n\n\n\n\nWork Environment: \n\nWhile performing the duties of this job, the employee is frequently surrounded by other employees and their conversations on the telephone and in person.  The noise level and indoor office temperature may vary. Variable work hours required, including weekends.\n\n\n\n***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting, Education, Finance, Design, Cloud, Sales and Digital Nomad jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States