## Description\nDefiant is a dynamic, fast-growing, and profitable company with loyal customers who love our products and services. We are the global leader in WordPress security, protecting over 4 million websites.\n\nWe're seeking a Security Analyst to work on an hourly contract basis from your home office in Australia or New Zealand from approximately 9-5 AEST Monday through Friday, with 100% availability during that time.\n\nThe contract rate for this role is $45 - $50 AUD per hour, depending on experience.\n\n\nCompany Culture\n\nYou'll work with a talented and highly-motivated team that is friendly, fast-moving, self-managing, and highly capable with a sense of humor. Our team's family time is important; we won't typically require long hours when we can avoid it, which is almost always. Our entire team works remotely using Slack for interaction, ­so you can live practically anywhere you have a good Internet connection. There's no micro-­management here—we trust that you will see tasks through to completion and communicate with your fellow team members when needed or ask for help when needed.\n\nAt Defiant, ‘trust’ is the attribute we value most highly among our team members. We need to know that you can grab a task, communicate clearly with stakeholders, and see the task to completion with superb attention to detail.\n\nWe use apps like Slack, FogBugz, GitHub, and Google Apps for our workflow.\n\n\nJob Description\n\nWe are looking for Security Analysts to join our Care and Response team. You will assist our customers with support questions related to our product and investigate site intrusions; as well as repair their site and remove all traces of compromise. In addition to this you will also collect evidence from intrusions that will help improve our threat detection. You will need to determine how the intrusion occurred and then collect all IOC’s (indicators of compromise) and share this data with our product team in a structured way.\n\nGeneral requirements:\n\n* You must be highly technical and be comfortable with a wide range of open source tools.\n* Excellent written and verbal communication skills.\n* Ability to interact with customers on a professional level.\n* You must work well in a team as well as being able to work independently without additional guidance.\n* You must be nimble, be able to think outside-the-box and be able to come up with creative solutions to challenging problems and must have a mature approach to problem solving.\n* Attention to detail.\n\n## Requirements\nThe specific skills we require for this position are:\n\n* A solid understanding of regular expressions. You need to be able to write expressions on the fly to match and remove only malicious code (which is often polymorphic) without affecting any legitimate code and to write signatures for our customers.\n* At least 5 years of experience administering multiple Linux Stacks (We don't support Windows).\n* Ability to write and read PHP, regular expressions, cron jobs and JavaScript. Other languages like Python a strong plus.\n* 5+ years with MySQL.\n* At least 2+ years of experience investigating hacked websites analysis of how the intrusion occurred and removing the intrusion vector and restoring the site to a fully functional state.\n* An understanding of all major vulnerability types and the ability to explain them to a customer in terms they can understand.\n* Ability to analyze log files and determine how an intrusion occurred.\n* Must be able to use shell tools like grep, find and any other utility that can assist with investigation and remediation.\n* 3+ years of experience with WordPress required.\n* You must be well versed in information and cyber security and any certifications you already have in penetration testing or forensics are a strong plus.\n\nAll positions require a trial period of approximately 2-3 weeks with a minimum commitment of 10 hours per week. You will be paid for this short-term contract, and it will be used to evaluate whether both parties want to pursue an ongoing working relationship.\n\nAll offers are contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a offer of work with the company.\n\n## Benefits\nFull-time telecommuting with a company that has been 100% remote for over 8 years.\n\n## Diversity at Defiant\n\nWe value diversity and do not discriminate based on race, color, religion or creed, national origin or ancestry, sex, age, physical or mental disability, military or veteran status, gender identity or expression, marital status, sexual orientation, political ideology, economic status, parental status, or any other non-performance-related status. \n\nPlease mention the word **EFFUSIVELY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNTA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $60,000 — $80,000/year\n \n\n#Location\nAustralia or New Zealand

Earn $13-16/hour, try something new, & earn more than your stimulus check!\n\n \n\nAs a 1099 gig worker, you can pick your own schedule, and make as much or little as you want! Take control of your work! Work-from-home Customer Service around your life. Are you considering leaving the 9 to 5? Have you ever wanted to join the gig economy and set your own hours while working from home? As a gig worker with Omni, you are self-employed. What makes us different? It’s simple: We pay for available time! No more wasting time hoping you get a call, at Omni you can ACTUALLY make $13-16/hour GUARANTEED!\n\nGBA Responsibilities\nWhat work will you be performing?\n\nYou'll be providing service for Fortune 500 companies doing a variety of work! We're looking for customer service-minded gig-workers!\n\n You will interact with customers through phone and/or chat, helping them with anything they need!\n\n You will:\n\nWork from home, or any quiet place with a closed door\nTake control of your work life, by choosing when and how often you want to work\nRespond to chats & answer calls from customers\nWhat You’ll Do\n\nAnswer inbound customer service calls or respond to chats from customers \nQuickly help customers with good solutions\nSolve problems in a creative way\nDocument details of calls and customer interactions in the appropriate systems\nType and talk at the same time\nNavigate multiple systems, programs, and screens at the same time\nWho You Are\n\nGreat communication skills (verbal and written)\nCan type 25 WPM or more with 90% accuracy\nSolid computer skills, including typing and navigation\nComfortable empathizing and remaining patient with difficult callers \nEarning Potential\n\nProjects will have varying pay, but all projects pay for time spent talking on the phone/chatting & assisting callers (unlike other gig companies - we pay you for available time!) You will also receive performance-based pay or other incentives. Current projects are paying $13-16/hour.\n\n \nAs a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.\n\n \n\nPlease mention the words **LONELY NEGLECT SMOOTH** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNTA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $20,000 — $30,000/year\n \n\n#Location\nUnites States

**Beta Analytic** is looking for a self-motivated individual to help assist in our customer service and business development efforts with current and potential Scandinavian clients, which include universities, scientific researchers and archaeological institutions. Communications are over the phone and via email as well as periodic attendance at conferences. The candidate must be available during business hours and **based in Europe**.\n\nBeta Analytic is a dedicated radiocarbon dating laboratory for archaeologists, geologists and hydrologists. It also tests the renewable carbon content of various liquid, gaseous and solid materials for greenhouse gas and biobased/biofuel monitoring programs. Its sole mission is to provide academic and industrial researchers with highly accurate radiocarbon dating results within the quoted delivery time.\n\nThe company's head office is located in Miami, Florida, with forwarding facilities in London, Sydney, São Paulo, Beijing, Xiamen, Pune, Seoul, Taipei, and Nagoya.\n\nWe will give you all the training necessary to understand what is needed. This is a technical industry so we prefer an individual who will be able to commit the time and effort required to understand the market and end-users. A scientific background is a plus but not required. Additional languages and skills are welcome.\n\nDesired Qualifications\n\n- Excellent command / highly proficient in spoken and written English\n\nAttention to detail and accuracy\nBasic Computer Skills - proficient in use of email and the Internet\nPlanning and organizational skills\nInformation gathering and information monitoring\nCustomer service orientation\nLogical thinking and Problem-solving\nAvailability to travel to conferences & congresses\n\nFollowing an initial trial period, this could grow into a long-term position. This is a telecommuting position on a **freelance basis**.\n\nFor more information on our company please go to www.radiocarbon.com and www.betalabservices.com\n\nJob Type: Full-time \n\nPlease mention the words **ROTATE VAGUE CLUB** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNTA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Customer Support, Executive, Travel and Telecommuting jobs that are similar:\n\n $72,500 — $100,000/year\n

**Beta Analytic** is looking for a self-motivated individual to help assist in our customer service and business development efforts with current and potential French clients, which include universities, scientific researchers and archaeological institutions. Communications are over the phone and via email as well as periodic attendance at conferences. The candidate must be available during business hours and **based in Europe**.\n\nBeta Analytic is a dedicated radiocarbon dating laboratory for archaeologists, geologists and hydrologists. It also tests the renewable carbon content of various liquid, gaseous and solid materials for greenhouse gas and biobased/biofuel monitoring programs. Its sole mission is to provide academic and industrial researchers with highly accurate radiocarbon dating results within the quoted delivery time.\n\nThe company's head office is located in Miami, Florida, with forwarding facilities in London, Sydney, São Paulo, Beijing, Xiamen, Pune, Seoul, Taipei, and Nagoya.\n\nWe will give you all the training necessary to understand what is needed. This is a technical industry so we prefer an individual who will be able to commit the time and effort required to understand the market and end-users. A scientific background is a plus but not required. Additional languages and skills are welcome.\n\nDesired Qualifications\n\n- **French native speaker**\n- Excellent communications skills (oral/written) in English\n- Attention to detail and accuracy\n- Basic Computer Skills - proficient in use of email and the Internet\n- Planning and organizational skills\n- Information gathering and information monitoring\n- Customer service orientation\n- Logical thinking and Problem-solving\n- Availability to travel to conferences & congresses\n\nFollowing an initial trial period, this could grow into a long-term position. This is a telecommuting position on a **freelance basis**.\n\nFor more information on our company please go to www.radiocarbon.com\n\nJob Type: Full-time \n\nPlease mention the words **EXTRA COUSIN SPEND** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNTA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Customer Support, Executive, Travel and Telecommuting jobs that are similar:\n\n $72,500 — $100,000/year\n

\nOPPORTUNITY\n\nDropsource is looking for someone to drive and deliver developer support to our users. If you love helping people solve problems and enjoy troubleshooting complex technical issues, this is an opportunity to help our community of users build data-driven and truly native mobile apps on the Dropsource platform. You’ll be part of an innovative, high-tech, well-funded startup working to change the way software is built. The Dropsource editor is a unique development environment that dramatically speeds up the process of app creation. We are not looking for the average customer support person for this role – you will become a Dropsource expert and will provide reliable and professional guidance to our users that will help them to implement a wide variety of app use cases. You’ll regularly debug development projects, specifications, and integrations.\n\nWHAT YOU’LL DO\n\nYou’ll own Developer Support at Dropsource, taking responsibility for fielding support requests, work with product developers and other team members to ensure swift resolutions to user issues, while aiming to resolve support problems yourself without assistance wherever possible, and build best practices for support. You’ll need to quickly onboard yourself with the platform and other technologies as required, finding the information you need to give our users the help they need to develop their apps. This role needs a self-directed, analytical individual who is motivated by customer success, is keen to create a dialogue with our community, and to capture user feedback on the product.\n\nYour responsibilities will include:\n\n\n* Respond to support requests via live chat, forum, email, calls\n\n* Manage support via a variety of channels, prioritizing effectively between issue and customer types\n\n* Support will include troubleshooting problems in the functionality of user apps / helping users to debug projects, implement app development use cases, and integrate external services with the platform\n\n* Drive support strategy within the team\n\n* Liaise with developers to report and follow up on bugs/issues\n\n* Liaise with other team members to contribute to product, marketing, and education initiatives\n\n* Analyze and report on user feedback\n\n* Advocate for the user perspective, proactively flagging up potential issues\n\n* Help with enterprise client support\n\n* Contribute to product and roadmap discussions and decisions based on your frontline interactions with the Dropsource user community, guarding a customer-first orientation\n\n\n\n\nRequirements and Qualifications\n\nThe ideal candidate will meet the following requirements:\n\n\n* Experience delivering technical support\n\n* Ideally you’ve supported users on a developer product\n\n* You’re a problem solver and facilitator, motivated to help people build their projects\n\n* You strive to achieve a high level of responsiveness and are always focused on customer success / satisfaction\n\n* Understanding of software development concepts and willingness to learn\n\n* You might not be a software developer but you can code to a basic level in at least one language (e.g. HTML, Javascript, Java, JSON) and will be confident learning about app development, APIs, data modeling, and tinkering with other technologies as required\n\n* You can pick up skills quickly, synthesizing what you’ve learned and conveying it to others\n\n* Familiarity with mobile development concepts is a plus\n\n* Self-directed, proactively taking responsibility for issues and able to figure out problems with minimal help\n\n* When you encounter something you don’t know, your first instinct is to figure it out yourself, but you know when to ask for help when you do need it\n\n* You enjoy developing constructive relationships with a community of users\n\n* Able to thrive within a fast moving startup environment including people in different locations\n\n* Excellent written communicator, able to convey complex instructions and guidance to people from a diverse range of backgrounds, many speaking English as a second language\n\n\n\n\nDropsource Offers\n\nDropsource is headquartered in downtown Raleigh, NC and offers flexible office hours, telecommuting options, competitive salaries and benefits and equity participation.\n\nDROPSOURCE (QUEUE SOFTWARE INC.) IS AN EQUAL OPPORTUNITY EMPLOYER \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Customer Support, Developer, Digital Nomad, English, Education, Mobile and Telecommuting jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nHave you administered HP ALM, JIRA or IBM RTC and are looking for change? Are you a software developer or tester wanting to interact with customers and implement technical solutions? Do you have a natural ability to understand communication flow, information architecture and development processes? Does customizing and configuring complex software, managing virtual machines and integrating messaging systems leave you with a deep-seated sense of satisfaction? Join Tasktop as a Support Engineer and become an essential member of our team in helping enterprises integrate their ALM information systems using Tasktop Sync.\n\nIn the role of Support Engineer you will work directly with customers and partners to solve their problems when integrating ALM systems using Tasktop Sync. Additionally, you will work with customers to expand their integrations by defining requirements related to their ALM task repositories and information systems and designing an ALM integration solution using Tasktop Sync. Using your project management skills, organizational skills, expertise and attention to detail you will develop a strong relationship with technical counterparts within the customer organization. You will setup virtual infrastructure and software mirroring the enterprise environment to develop custom extensions and perform troubleshooting as a part of the support and deployment process. This position offers exposure to a broad range of ALM software including IBM RTC, HP QC, Atlassian JIRA, Microsoft TFS and others.\n\nThis is a telecommuting role based out of the United Kingdom for a UK company with international headquarters in Canada. Successful candidates must be eligible to work in the United Kingdom.\n\n Responsibilities\n\n\n* Support our Tasktop Sync product via email, phone and web sessions with customers\n\n* Guide customers through the deployment process and creation of new integrations\n\n* Work closely with our deployment and sales partners\n\n* Deliver on-line product training courses\n\n\n\n\nYou'll Receive\n\n\n* Competitive salary, variable pay and ownership via equity\n\n* Competitive vacation policy\n\n* Top-end laptops, displays and the tools you need to get the job done\n\n* Talented and friendly teammates\n\n* Opportunities for career growth\n\n* Environment to work on a variety of projects, technologies and partner collaborations.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Customer Support, Jira, Microsoft, Sales and Telecommuting jobs that are similar:\n\n $57,500 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n