Remote CSS + JavaScript + Mobile + Quality Assurance Jobs

At Tucows, we’ve crafted a Mobile Services Enablement (MSE) platform that allows our customers in the MNO/MVNO space to power all aspects of their business. We offer a clean and simple solution delivered via API that makes integration with 3rd party platforms effortless. Our MSE platform includes subscription management, billing and provisioning services, and supports 5G technology making it the ideal choice for our customers.\n\nWe’re looking for a Developer Support Lead who can take a leadership role in helping us build out our full scope support practices that provide developers working with our platform the tools they need to get the most out of our product. In this role you’ll be working closely with our Engineers, Developers, and Product Managers to detail how the platform works, provide support to customers who need our help getting our platform coordinated into their environment, and to test our solution to ensure we’re delivering a phenomenal customer experience to our partners.\n\n# Who you are:\n* You are skilled at explaining complex technical problems and issues to both technical and non-technical audiences \n* You understand web services, including transport (primarily HTTP), common data formats (JSON and XML), and standard API patterns (e.g. SOAP and REST)\n* You can write and document code in at least one language (Python, Ruby, Java, Go)\n* You have broad capabilities to troubleshoot client-side code (JavaScript).\n* You have experience interacting with and suggesting improvements to different UI platforms.\n* You have a good relationship with command line environments and have a grasp of basic scripting and textual search and manipulation tools (grep, awk, sed, cut, etc.)\n* You are a customer advocate who excels working with product managers and developers to deliver meaningful change to our customers.\n* A demonstrable understanding and experience in at least one of the areas of Domains (inc. DNS, email, SSL), Mobile and ISP.\n* Front End: Javascript + HTML + CSS (Must Have) A modern JS framework such as Vue, Angular, React (Nice to Have)\n* Back-End, Application: At least two application-level programming languages of your choice. (Java, Go, Python...etc)\n* Progressive experience supporting customers in B2B software / SaaS organizations\n* Excellent prioritization, analytical and problem-solving skills.\n* Excellent verbal and written communication skills - ability to articulate sophisticated topics, issues and resolutions both orally and in writing.\n* Previous experience developing software and a deep love for helping our customers tackle their problems.\n\n# What you'll do: \n* Seek questions from developers about our integration tools and APIs\n* Build and Maintain our Developer knowledge base detailing known issues and solutions, and extend our support infrastructure by crafting and writing diagnostic tools/scripts.\n* Collaborate with our Product Management and Development Teams on activities such as root cause analysis, debugging, support, and post-mortem analysis of incidents and service interruptions.\n* Assist in the QA process for new platform features and/or perform platform testing to ensure our platform systems continue to run when software and hardware infrastructure upgrades occur.\n* As the voice of support, utilize customer feedback collected through partner concerns to our Support Teams to identify and drive improvements in our products\n* Write example code utilizing our APIs and platform interfaces to illustrate concepts or help prototype ideas in collaboration with customers\n\n# About Tucows:\nTucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have grown into a stable of businesses; mobile, internet and domains.\n\nWe embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!\n\nToday, close to a thousand people work in over 16 countries to help us make the Internet better. If this sounds exciting to you, join the herd!\n\n__________\n\nWant to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.\n\nWe also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.\n\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.\n\nLearn more about Tucows, our culture and employee benefits on our site [here](https://tucows.com/).\n \n\nPlease mention the words **MIXTURE FALSE MORNING** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $100,000 — $150,000/year\n \n\n#Location\nWorldwide

Join our network of professional optimizers and earn money improving customer experiences for our enterprise clients. We’re looking for talented web designers with a background in experience optimization, JavaScript, jQuery, HTML, and CSS. As an independent contractor you can help our top-tier enterprise clients optimize their digital experiences with the freedom and flexibility you want. Whether your traveling the world, or working from home, being an Optimizer lets you work your way. \n\n\nPosition Overview:\nWe're seeking talented web professionals with strong coding and design skills who will be responsible for the design and development of alternative variations of webpages using the Kaizen Platform editor. You’ll have an opportunity to help change the look and feel of an array of top-tier web properties and will be involved in the data-driven creative strategy, design and coding of these projects. Through our platform your designs will be tested alongside other variations to reach maximum performance. You will work closely with our Customer Success Team who are available to support you every step of the way. From ensuring you get a clear project scope and detailed brand guidelines, to managing client feedback and experiment results, you will have to resources you need to build and improve your optimization skills. You should be comfortable multi-tasking across projects of varying scope. You must remain current on major design and engineering technologies as well as best practices in website optimization, personalization and user experience design. \n\n\nSkills and Experience:\n 2+ years’ experience with primary duties focused on web design and front-end development\nRapid concept creation and excellent creative design skills\n1+ years of project management experience or actings as project lead with other design/dev resources\nAbility to create high-quality designs and build into a functioning browser compatible execution using proper markup, CSS, HTML and augment with interactive features using JS and jQuery\nProficient in JavaScript, jQuery and other languages used to dynamically render content\nStrong understanding of responsive design and dynamic content\nCross-browser and cross-platform compatible design and development\nFamiliar with formal QA methodologies, processes and techniques\nExperience with content management systems (CMS’s)\nExperience at a digital agency in online retail or direct response marketing preferred\nTablet and mobile optimized development experience\nCertification in any relevant technologies or affiliation with recognized creative organizations\n\nAbout You:\nYou have the ability to multi-task and properly execute multiple simultaneous assignments\nYou're a self-starter with a passion for driving business results and strong organizational skills\nWhile you like things to run on schedule, you're flexible enough to "roll with it" and have the willingness to work a flexible schedule, and occasional weekends and/or evenings\nYou have excellent written, oral, and team communication skills. You thrive on collaboration and are able to manage extremely complex systems with grace and gratitude.\nYou love learning, and it's one of the things you do to make yourself better every single day\nYou are comfortable taking action, making recommendations, and thinking strategically.\n\n\nThink you've got what it takes? Let's talk! Contact us at https://kaizenplatform.com/en/index.php/optimizers/ and we'll get you started.\n\n\nExtra tags: Website Optimization, Front-End Developer, Front-End Design, UX, UI, Conversion, Remote, JavaScript, jQuery, HTML, CSS \n\nPlease mention the words **PANIC CHANGE VIABLE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, CSS, HTML, jQuery, Design, Front End, Developer, Digital Nomad, Mobile and Marketing jobs that are similar:\n\n $60,000 — $120,000/year\n