\nThe Role: \n\n\n* As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela. \n\n* You’ll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela’s solutions. \n\n* You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle. \n\n* Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers.\n\n* You will partner closely with members of our Sales, Marketing, and Support teams.\n\n\n\n\nWhy you’ll love this role:\n\n\n* You will manage 20 to 25 enterprise accounts – some of the largest district accounts in the country.\n\n* You’ll leverage data, our tech stack (including Gainsight and Salesforce/SFDC), and customer insights to drive company results in product adoption, renewal, and expansion.\n\n* You’ll also have the opportunity to leverage frameworks for your work while still maintaining autonomy and discretion to personalize your approach to partnership with each district based on their goals and needs.\n\n* You'll drive successful business reviews with clients and manage an assigned portfolio of clients and related OKRs.\n\n* You will own client success planning for your accounts; you'll ask discovery questions, employ active listening skills, and synthesize client goals for successful renewal.\n\n* You will have a direct impact on the expansion and adoption of Newsela products, which will ultimately scale Newsela’s ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide.\n\n\n\n\nWhy you’re a great fit: \n\n\n* You have 3+ years of enterprise level CSM experience in Educational Technology.\n\n* You have a demonstrated history of hitting and exceeding company OKRs (may include renewal, health scores, product adoptions OKRs, etc).\n\n* You have a history of driving customer retention and forecasting accurately.\n\n* You proactively manage a portfolio of clients and build a strategic plan to maximize results.\n\n* You monitor account health to identify areas of risk and opportunity, and leverage data and insights to drive product and partnership action. \n\nYou quickly become a product expert, understanding the nuances of your company’s products and acutely aligning them to solve for customer pain points\n\nYou are able to leverage your experience in client success planning, and are able to ask discovery questions, actively listen, and synthesize client goals, to effectively uncover hidden needs and get to the root of the problem.\n\nYou have a proven history of partnering with the Sales team to achieve revenue goals, and are able to work across teams to galvanize support and ensure clients have the resources they need to get the most out of their partnership.\n\nWhile not required, a background in education and/or Gainsight and Salesforce (SFDC) experience is a plus. \n\nPreference for candidates located in CA, OR, and WA.\n\n\n\n\nCompensation:\n\n\n* Base salary: $85,000 - $88,000\n\n* On-Target Commission: $27,500\n\n* Total OTE (On-Target Earnings): $112,500 - $115,500\n\n\n\n\nTotal compensation for this role also includes incentive stock options and benefits. \n\n \nAbout Newsela: \n\nNewsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.\n\nWhy you’ll love working at Newsela:\n\n\nHealth & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.\n\nWork From Home: Almost all of our roles are fully remote - tech stipend included!\n\nSupporting ALL Families: Supplemental programs and time off to take care of your family and yourself.\n\nTime Off: Flexible PTO to recharge, including Sabbatical Leave\n\nInclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.\n\nProfessional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.\n\nMake A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.\n\n\n\nDisclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to [email protected] if you have concerns about the legitimacy of an email sent by or on behalf of Newsela’s talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education, Sales and Non Tech jobs that are similar:\n\n $50,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPortland, Oregon, United States

\nAt the University of California Irvine's Department of Continuing Education - Technology Programs, our mission is to provide the best technical professional development courses online. We are laser focused on inspiring our students to learn new technical coding skills and shaping the future for their success. We are passionate about our education programs that support our students to fulfil their career goals and we are empowered to help thousands of people learn online every day.\n\nThe University of California Irvine's Department of Continuing Education is looking for a multi-talented Blockchain Technologies instructor who has expertise in a variety of Blockchain technologies, who has contagious passion for their craft. Someone who has an obsession with constantly learning new technologies, a personal dedication to always be up to date with the very latest coding languages, deployment technologies and industry best practices.\n\nNo former online teaching experience is necessary. Minimum of 8 years of experience is preferred, however, let your passion and industry knowledge be your guide. This position will allow you to explore your current knowledge and put your skills and know-how to the test. Alongside our Programs Manager, you will be responsible for developing a challenging program for students in 2018 and beyond. Using the latest best practices and innovative techniques, you will be immersed in a dynamic online community of like-minded online learners, keen to explore the learning materials together, to develop new skills and become prepared for the next step in their careers.\n\n Required Skills\n\n\n* 8+ years' experience in advanced software engineering projects\n\n* Experience building sophisticated complex backend services\n\n* Design of back-end architectures\n\n* Strong expertise in one or more of: C/C++, Rust or Go\n\n* Linux experience\n\n* Advanced web API's\n\n* Impeccable code quality\n\n* Passionate lifelong learner\n\n* Excellent communication skills\n\n\n\n\nResponsibilities\n\n\n* Works alongside The Director of Technology Programs to develop new course content for 2018\n\n* Designs and develops the Blockchain Technologies course that is 100% up to date, meeting the latest industry standards\n\n* Skills up new students who have not had prior Blockchain experience using the latest technologies and design tools\n\n* Manages and delivers the course materials to students in an engaging thought-provoking manner in our online learning management system: Canvas\n\n* Optimize and be flexible to change the course to suit the needs of your students and new technologies semester after semester\n\n* Engage in meaningful online conversations and dialogue with your students online in the learning management system, supporting their learning objectives and career goals\n\n* Diligently respond to students needs and questions during the course schedule\n\n* Acts as a technical mentor guiding students on a technical journey of discovery\n\n\n\n\nCourse development: \n Time: 80 hours\n\nCommitment: \n Time: 10 - 12 hrs a week for 12 weeks, every teaching quarter. \n Course development: 80 hours \n Commitment: 10 - 12 hrs a week for 12 weeks, every teaching quarter.\n\nCourse Description: An Introduction to Blockchain Technologies and the Cryptocurrency Ecosystem \n This in this course students will be introduced to Blockchain technologies, the backbone technology stack that is fueling the Cryptocurrency Ecosystem that Bitcoin and Ethereum are built upon. Venture capital firms around the world have invested billions of dollars into building a new currency system that is diverse and complex to understand. Hundreds of start-ups are now capitalizing on the explosive growth of Blockchain technologies and have started to build successful companies in the Cryptocurrency Ecosystem. The financial world as a result of this is undergoing dramatic change creating valuable companies and start-ups that are changing the way we think about existing financial systems and global currencies.\n\nTo apply for this position, please click this link: https://recruit.ap.uci.edu/apply/JPF04368\n\nIndividuals hired to teach these courses must understand that all such agreements with the University are made on a course-by-course basis and that the Instructor will be made no guarantee of continual involvement with the University in any capacity.\n\nThe University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Teaching, Education, Non Tech and Backend jobs that are similar:\n\n $67,500 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nJoin the team that is transforming music technology\n\nMakeMusic is seeking a Senior Software Engineer, Back-End Billing Systems.\n\nSmartMusic is award-winning interactive music software that provides a deliberate practice environment for students in band, orchestra, and choir. With a subscription to SmartMusic, students have unlimited access to the world’s largest accompaniment library for all ages and skill levels, which includes thousands of pieces of music.\n\nThe MakeMusic Web Team is responsible for creating public and private facing infrastructure and functionality. We strive to enable music teachers and students to connect in our applications and rapidly improve their knowledge and skill. To do so, we are working to continuously expand our end-to-end platform of: account management, subscription, content creation toolset, and financial processing systems into a seamless experience.\n\nAs a developer on this team, you will primarily focus on the back-end billing infrastructure within our systems. From subscription management and payment gateway integration, RevRec automation (NetSuite), to custom financial reporting tools (internal and external) and more; you will take ownership of the detail-focused financial aspect of the team’s responsibilities.\n\nYou will work within our entire back-end stack, including AWS infrastructure, MS SQL, Redis and external systems using C#, ASP.NET WebAPI and other technologies. Third party financial providers include Avalara, Braintree, and NetSuite.\n\nLastly, we look to you to join (and potentially lead) a company-wide Community of Practice focused on back-end billing systems that crosses lines of business. In the long term, you will have the opportunity to refactor and abstract MakeMusic’s systems into modules that are reusable and shareable across other lines of business, existing or new. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Teaching, Education, Music, Non Tech and Senior jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n