\nWordPress VIP is the worldโs leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress. \n\nOur customer-facing support engineer role at WordPress VIP requires a mix of troubleshooting and debugging experience. Past development experience is a plus. As a pioneering remote company, we rely on clear, continuous communication to keep colleagues and stakeholders informed โ so outstanding communication skills are a must. \n\nYouโll work directly with both customer and agency developers, sometimes side by side with our Customer Success engineers, on some of the highest-profile and highest-traffic WordPress sites in the world. We are looking for people with compassion, writing skills, accountability, and WordPress knowledge. \n\nResponsibilities: \n\n\n* Maintaining the quality, accuracy, and thoroughness that is part of our high-touch, concierge, technical support. \n\n* Helping customers and teammates primarily through Zendesk tickets and real-time discussions. This involves some combination of research skills, technical tools and processes, detailed error reports, documentation, and debugging. \n\n* Handling fast-moving situations, including urgent customer tickets and incidents.\n\n* One-off projects involving complex dependencies and multiple partners. \n\n* Observing and relaying chances to improve our platform, services, and overall offering. \n\n* Building and updating internal and customer-facing documentation. \n\n\n\n\nRequirements: \n\n\n* Excellent communication. Weโre a distributed team, so frequent and clear written communication is crucial. \n\n* Self-motivated work ethic. Self-starters, who love taking initiative and seeing things through to completion, do well on our teams. \n\n* Curiosity and the desire to learn. Keeping updated with changing WordPress and technology trends on behalf of our teams and customers, often training others once proficient. Flexibility is key. \n\n* Proficiency and eloquence in written English. Additional spoken or written languages can be beneficial. \n\n* Superb troubleshooting. You can take big problems and break them down into manageable pieces with elegant solutions. \n\n* Deep knowledge of WordPress and some understanding of the underlying code. Whether you are currently supporting individuals with their sites or maintaining your own, weโre looking for theme, plugin, block editor, or e-commerce experience. For many of our customer tickets, itโs important to be able to read the code when diagnosing and resolving problems and have experience with WP-CLI, hooks and filters, imports, etc. \n\n\n\n517\n\nUseful skills to have:\n\n\n* A strong understanding of the web, including familiarity with HTML, CSS, PHP, JavaScript, REST APIs, HTTP, DNS, and SVN or Git. \n\n* Experience working primarily in a customer-facing role, including support and training. \n\n* Understanding of issues around scalability, performance, and security. \n\n* Exposure to monitoring tools such as Kibana and New Relic. \n\n\n\n\nSupport is provided 24/7, so scheduled weekday and weekend shifts, as well as some holiday availability, will be a requirement. Our customers are global and rely on our team to provide expedient support at any time of day. \n\nSupport engineers connect the dots for our customers. Your day-to-day work may include much of the following: Providing customers with the best possible first impression of WordPress VIP. Continuous improvement of our product feedback cycle, documentation, tooling, and processes. Debugging that requires close examination of logs, diving into customer codebases, and collaborating with wider engineering. White-glove support for our highest-profile customers, including longer-term initiatives and customer calls on some teams. Working directly with FedRAMP customers, upholding security and necessary support processes.\n\nSalary range: $40,000-$75,000 USD. Please note that salary ranges are global, regardless of location, and we pay in local currency.\n\nWe are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.\n\nThis isnโt your typical work-from-home jobโwe are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Wordpress and Engineer jobs that are similar:\n\n
$40,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAirbyte is the open-source standard for EL(T). We enable data teams to replicate data from applications, APIs, and databases to data warehouses, lakes, and other destinations. We believe only an open-source approach can solve the problem of data integration, as it enables us to cover the long tail of integrations while enabling teams to adapt pre-built connectors to their needs.\n \nSo far, we've built over 350 connectors and have had 35,000+ companies replicating data with us. We've raised $181M from some of the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and believe in product-led growth, where we build something awesome and let our product bring the users, rather than an outbound sales engine with cold calls.\n \nAirbyte is remote friendly, with most of the team still based in Silicon Valley. Weโre fully transparent as a company. Our company handbook, core values, methodology, strategy and roadmap are open to all.\n \nIf you find this role exciting, we encourage you to apply even if you think you donโt meet all requirements.\n\n \n\n\nOpportunity\n\nAs a Senior Developer Advocate Engineer, youโll establish strong relationships with data engineers and engineers around the world in a scalable way, by crafting great resources to help developers build with Airbyte, including open-source demos, code samples, documentation, how-to guides, live demos, and hackathons. Youโll foster developer communities, championing their interests and translating their feedback into actionable product insights.\n\nIf youโre passionate about connecting with developers and the data ecosystem, trying out new technologies, and sharing what youโve learned with the world, weโd love to hear from you.\n\nWhat You'll Do\n\n\n* Partner closely with product and engineering: Support our feature launches with technical content to drive eyeballs to them, and strengthen Airbyteโs infrastructure reliability perception.\n\n* Lead the technical content theme on โdatabase replicationโ: Create deep technical content and sample projects addressing databases and their replications. Position Airbyte as the biggest thought leader on that topic. \n\n* Support our meetup program in San Francisco: Collaborate closely with partners to bring interesting topics / speakers to our meetup group โData Bytesโ. We will host 2 practitioner-focused meetups per month on data engineering and AI engineering. \n\n* Community and Partners Engagement: Engage with developer communities (including our own) and partners to collaborate on content, events, code contribution, talks, anything to drive adoption of Airbyte. \n\n* Sample Project Development: Develop and maintain sample projects and ready-to-deploy full-fledged open-source quickstarts to showcase the potential and versatility of Airbyte, and help new users get started.\n\n* Voice of the Community: Act as a liaison between the community and the Airbyte product team, ensuring that user feedback, concerns, and suggestions are heard, understood, and acted upon.\n\n\n\n\nWhat You'll Need\n\n\n* 3 years of experience in software engineering\n\n* Passionate about developer relationships and advocacy. \n\n* You have a working knowledge of databases, data platforms and developer tools like dbt, Snowflake, BigQuery, Airflow, or other data tools\n\n* You have experience of writing code sample projects, demos, or tutorials.\n\n* You have good knowledge of databases and database replication\n\n* Experience of working within cross-functional teams (product management, marketing, product engineering, support, customer success, etc).\n\n* Scrappy & has a mindset that done is better than perfect. Many of the community projects are early and will have shifts in direction.\n\n* Creative, empathetic, communicative, and clever. Entrepreneurial. \n\n* Confident and comfortable presenting to different types of audiences, large and small.\n\n* Adept at communicating technically complicated topics simply and elegantly.\n\n* Maintain a strong and credible presence in online platforms and social media channels relevant to developers.\n\n* Able to work long hours and weekends to support short-term projects (when needed).\n\n* Data enthusiast - able to provide examples of how you use data to measure success.\n\n* Able to multitask and meet time-sensitive goals.\n\nBelief in our values\n\n\n\n\n\nLocation\n\n\n* San Francisco. Hybrid, twice per week. \n\n\n\n\n\n \n\nWe provide\n\n\n* Relocation - should you be applying to a San Francisco based role, Airbyte will assist with U.S. relocation to make this a seamless transition and compensate you well.\n\nUnlimited Paid Time Off - we need you at your best at all times. Our expected minimum time off of 25 PTO days per year lets you schedule your work around your life.\n\nCo-working space - most of our team enjoys the WFH life but if you prefer to work from a co-working space, we will cover the full monthly cost.\n\nParental leave (for both parents) - we offer 16 weeks of paid parental leave for all new parents so you have time to adjust to the new life (and work) schedule introduced by your new bundle of joy.\n\nSponsored Travel - we are a fully distributed, 100% remote-first team, however, we recognize the value of in-person time. We sponsor annual company-wide retreats, team offsites, and Travel With Purpose in between to allow you to collaborate with your team in person on a regular basis.\n\nOpen book policy - we will pay for books you purchase for your professional and career development. \n\nContinuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company. \n\nCompetitive benefits package for US-based employees, including:\n\nBlue Shield or Kaiser Medical Insurance \n\n\n\nAirbyte covers 100% for both employees and dependents\n\n\n\nDental (including child & adult ortho) & Vision Insurance\n\n\n\nAirbyte covers 100% for both employees and dependents\n\n\n\nLife and AD&D Insurance\n\n\n\nAirbyte covers 100% for employees\n\n\n\nShort-term Disability Insurance \n\n\n\nAirbyte covers 100% for employees \n\n\n\n\n\n\n\nLong-term Disability Insurance\n\n\n\nAirbyte covers 100% for employees\n\n\n\n\n\n\n\nHealthcare insurance stipend for those outside the US whose countries do not provide it for free.\n\nMental Health Support for all team members provided via Spill.\n\n401k for US-based employees.\n\nFSA (flexible spending account)\n\nWork Visas We currently sponsor H1B Transfers, TN Visas, and Green Cards. All other Visa requests will be discussed on a case by case basis to determine if we can sponsor.\n\n\n\n\n \n\nSalary for this job- $173,000- $197,000 + a generous equity package, and benefits listed above for US Market. For countries outside of the US we offer benefits and localized salaries based on your region or area.\n\n \n\nAirbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. \n\nAirbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.\n\n \n\n \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior, Sales and Engineer jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHelp us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.\n\n\nOctopus Energy Services is spearheading the transition to greener, cheaper energy through the installation of in-home technologies; from smart meters and EV chargers; to low carbon heating, home batteries, solar, and beyond. We deliver smart energy, low carbon solutions for our customers. Weโve fallen head-over-heels with smart meters, heat pumps, solar PV and all renewable tech - which instantly reduce customers' carbon footprint and give them control over their energy use.\n\n\nWe're looking for an Electrical Trainer who will be responsible for developing and upskilling our current workforce and our new eager recruits. You will produce course content and training material to support the required course. This is an exciting new opportunity to help promote Octopus Energy Services by delivering quality instruction for EVCP, ASHP and Solar at our training centres. Your role also includes maintaining relationships with external parties, helping with industry events and keeping abreast of developments in your field of expertise. You will always be responsible for the welfare and safety of engineers under training!\n \n\n\n\n\n\nYour job purpose is to carry out training and assessment for learners to include the following tasks:\n* Skills development within a workshop environment\n* Support learners to achieve and maintain their qualifications\n* Provide feedback on progress\n* Guide and coach the learners\n* Assessment of competence to national standards\n* Maintenance of workshop equipment\n\n\n\n What you'll have \n* Youโll be experienced in the installation of boilers and it's a plus if you know about air source heat pumps\n* Youโll be an experienced plumbing and heating engineer with knowledge of heating system design and the ability to fault find. Youโll also have domestic hot & cold water system knowledge\n* Youโll have experience of reviewing and challenging technical specifications & mechanical drawings\n* It would be great if you had knowledge of and a basic competency in electrical levels \n* It would be great if you had experience with hydraulic systems to design & quality standards - CIBSE & MCS - but this isn't a must\n* Similarly F-gas would be great but itโs not essential\n\n\n\nThe essentials\n* Qualified Electrician to level 3\n* A minimum of 5 years of practical experience\n* C&G 2391/2\n* Full UK Driving Licence and use of a car \n* 18th Edition (7671:2018) qualification \n* C&G 2391/2 \n\n\n\n\nThe desirables\n* Involvement in Government training schemes and National Vocational Qualifications \n* An assessor qualification such as D32 and D33, A1 or TAQA \n* A recognised teaching qualification such as a PTLLS, CTLLS, DTLLS, PGCE, or Cert\n* EVCP experience \n* ASHP experience \n* NVQ Level 3 or equivalent \n\n\n\nOther Perks \n* Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about!\n* We've officially a world class company to work for [Best Companies] and we're in Glassdoor's [Top 50 best places to work in 2022]\n* What do you get? Click here\n\n\n\n\n\nIdeally, this person needs to be around the Slough/Brighton area or willing to travel.\n\n\nIf this sounds like you then we'd love to hear from you. \n\n\nStudies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Teaching and Engineer jobs that are similar:\n\n
$30,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited Kingdom, Remote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.