\nWho We Are\nRed Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. \n\n\nThe combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list.  If our mission resonates with you, let’s talk.\n\n\nWhat We Believe In\n- Do what’s right for the customer\n- Be kind and authentic\n- Deliver great quality\n- Be relentless \n\n\nChallenges You Will Solve\nAs a Principal Technical Writer at Red Canary, you will have a leadership role in driving the documentation initiatives for the Red Canary’s Security Operations platform. Reporting directly to the Sr. Director of Product Management, this individual will be responsible for leading the design, development, management, and delivery of comprehensive technical documentation for our products and services. The ideal candidate is an expert in technical writing, possesses strong organizational and communications skills, has experience redesigning production documentation from the ground up, and has a proven track record of managing complex and ever-evolving  documentation projects. \n\n\n\nWhat You'll Do\n* Contribute every day to an organization with an incredible culture, market-leading technology, and a relentless focus on doing what is right for our customers. \n* Lead the design and implementation of the documentation strategy.\n* Define and implement processes for collecting, authoring, and publishing various types of documentation.\n* Collaborate with cross-functional teams—such as engineering, product management, marketing, customer support, and others—to gather information and create accurate, clear, and user-friendly documentation.\n* Oversee the creation and maintenance of technical documentation, including user guides, API documentation, FAQs, operation and technical manuals, and release notes.\n* Utilize modern tools and technologies to improve documentation processes and deliverables.\n* Establish and enforce documentation standards, templates, and best practices.\n* Conduct thorough reviews and edits of technical content to ensure clarity, accuracy, and consistency.\n* Implement feedback mechanisms to continuously improve documentation quality.\n* Track documentation metrics and report on project status, challenges, and successes.\n* Stay current with industry trends and best practices in technical documentation.\n* Drive the adoption of innovative documentation solutions, such as interactive documentation, video tutorials, and other multimedia formats.\n* Identify and implement process improvements to enhance documentation efficiency and effectiveness.\n\n\n\nWhat You'll Bring\n* 10+ years of experience in technical writing for B2B software products, with at least 4 of those years spent working on technical products in IT or cybersecurity. If you lack this experience, tell us why your other experience will also help you succeed in this role. \n* Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or a related field preferred.\n* An inherent curiosity to understand how things work and what makes people tick\n* Strong understanding of software development processes and technologies.\n* The acumen to make technical concepts approachable for non-technical audiences\n* The adaptability to work in a fast-paced hyper-growth organization combined with a desire to learn and grow.\n* Excellent written and verbal communication skills.\n\n\n\n\n\n\nTargeted base salary range: $133,000 - $180,000 + bonus eligibility and equity depending on experience\n\n\nBenefit Highlights:\n- 100% Paid Premiums:  Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period.\n- Health & Wellness - Access to mental health services, Employee Assistance Program and additional programs to incentivize healthy habits.  \n- Fertility Benefits: All new hires are eligible for benefits as of their first day.\n- Flexible Time Off: Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays. \n- Paid Parental Leave- Full base pay to bond/care for your new child.\n- Pre-Tax Plans - Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses. \n- Flexible Work Environment- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US.\n\n\nThe application deadline is September 20th, 2024.\n\n\nWhy Red Canary?\nRed Canary is where people embody our mission to improve security outcomes for all. People work hard to maintain a culture that encourages authenticity in order to do your best work. Our people are driven and committed to finding the best security outcomes, delivering real and actionable answers, and being transparent along the way. \n\n\nAt Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. For a full list of benefits, please review our Benefits Summary:\nhttps://resource.redcanary.com/rs/003-YRU-314/images/RedCanary_2024BenefitsSummary.pdf?version=0\n\n\nIndividuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Writer, Video and API jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nCompany Overview \n\nFarmers Business Network (FBN) is on a mission to power the prosperity of family farmers and rural communities around the world, transforming how the world farms with an integrated, technology-enabled agricultural platform.\n\nWe offer high ROI farm inputs, fintech and sustainability products and services powered by network data, and farm-tested insights from our global farmer community.  Our platform helps FBN members make confident decisions to ensure the economic viability of their farms, while also empowering them to be a part of the solution as the global community confronts its most pressing issues: providing food security for a growing population, transitioning to more sustainable agriculture, and responding to climate change.\n\nWe are a dynamic, innovative, and mission-driven AgTech company that offers competitive compensation and benefits as well as boundless career mobility. We are backed by top investors, including Fidelity, ADM, Google Ventures, Kleiner Perkins, DBL Partners, T Rowe Price and Temasek. We have been featured in these articles by the Wall Street Journal and Forbes, and were also named "One of the 50 Most Innovative Companies in the World" by Fast Company Magazine.\n\nCompany Overview \n\nFarmers Business Network®  (FBN®) is on a mission to power the prosperity of family farmers and rural communities around the world, transforming how the world farms with an integrated, technology enabled agricultural platform.\n\nWe offer high ROI farm inputs, financial technology and sustainability products and services powered by network data, and farm-tested insights from our global farmer community.  Our platform helps FBN members make confident decisions to ensure the economic viability of their farms, while also empowering them to be a part of the solution as the global community confronts its most pressing issues: providing food security for a growing population, transitioning to more sustainable agriculture, and responding to climate change.\n\nWe are a dynamic, innovative, and mission-driven AgTech company that offers competitive compensation and benefits as well as boundless career mobility. We are backed by top investors, including Fidelity, ADM, Google Ventures, Kleiner Perkins, DBL Partners, T Rowe Price and Temasek. We have been featured in these articles by the Wall Street Journal and Forbes, and were also named "One of the 50 Most Innovative Companies in the World" by Fast Company Magazine.\n\nPosition Summary\n\nWe’re looking for an experienced Senior Marketing Operations Manager to assist in the overall management and growth of FBN's marketing operations team. This role will have the core responsibility of helping support FBN’s marketing operations initiatives.\n\nThe Marketing Operations Manager is responsible for architecting, executing, optimizing, and reporting of demand and lead generation programs/campaigns for Farmer’s Business Network. The ideal candidate has a passion for process, data, and reporting. This role will report directly to the Director of Digital Marketing & Analytics and work closely with the various marketing teams to develop and build scalable integrated marketing campaigns to fuel the sales pipeline.\n\nYou’ll have the opportunity to make a big impact with a company that is in high growth mode. Bring your expertise with Marketo marketing automation and campaign execution to become a key part of our marketing operations team.\n\nResponsibilities \n\n\n* \n\nProvide leadership in managing Marketo instance, applying best practice initiatives, and improving team knowledge \n\n\n* \n\nManage build and implementation of 3rd party tools into Marketo\n\n\n* \n\nSupport campaigns & data sync between Marketo and Salesforce\n\n\n* \n\nDevelop scheduled and incremental reporting with the ability to compile and review raw data from Marketo and Salesforce, enabling one to provide detailed analyses, regularly assess program effectiveness, and make recommendations and optimizations\n\n\n* \n\nMonitor and maintain data quality in coordination with the Salesforce administration and other relevant data source stakeholders\n\n\n* \n\nDevelop and implement policies and procedures in coordination with Marketing, Security and Compliance, Legal, and other stakeholders to ensure effective technology implementation\n\n\n* \n\nEnsure campaign setup and processes are in line with overall platform architecture and lead flow/scoring programs\n\n\n* \n\nDevelop database segmentation - build audience lists that drive automation touchpoints and translate into a tailored campaign and program experience for audiences across specific market segments, industries, etc.\n\n\n* \n\nMonitor and report on program and ecosystem health - monitor audience and nurture counts within Marketo to ensure systems are operating correctly and report out on automation performance and impact for tactics of all levels (ad hoc emails, email nurtures, campaign syncs)\n\n\n* \n\nMake data-driven decisions and identify new opportunities for growth and efficiencies\n\n\n* \n\nCreate new and refine existing reporting capabilities, automating reporting as needed\n\n\n* \n\nHelping to create and maintain an efficient process for campaign scheduling and deployment\n\n\n* \n\nSupervise global and regional MA performance, discover improvement opportunities and craft implementation plans for their execution\n\n\n\n\n\nMinimum Qualifications\n\n\n* \n\nMarketo Certification\n\n\n* \n\n7+ years working in a marketing automation role or similar managing the Marketo platform (ideally for a FinTech organization)\n\n\n* \n\nTroubleshoot technical issues and collaborate with system providers to implement solutions\n\n\n* \n\nExperience in the technical implementation of Marketo campaign management including Salesforce integration\n\n\n* \n\nExperience working with custom API calls, webhooks, and Marketo Custom Objects\n\n\n* \n\nBasic knowledge of email and landing page templates\n\n\n* \n\nExperience building and maintaining multiple scoring models\n\n\n* \n\nExperience building and maintaining data normalization and standardization campaigns\n\n\n* \n\nRelevant experience in digital marketing and campaign marketing\n\n\n* \n\nProven experience in digital reporting and analysis, including building out multi-touch attribution models\n\n\n* \n\nProven experience with automated data mapping to/from custom-built data houses\n\n\n* \n\nExperience with email, SMS, and phone compliance processes across different regions\n\n\n* \n\nBasic familiarity with HTML, CSS, and JavaScript\n\n\n* \n\nExperience working within corporate brand guidelines\n\n\n* \n\nFunctional knowledge of digital marketing ecosystem, content marketing, and social media, as it relates to marketing automation\n\n\n* \n\nComfortable working as part of a team-based across multiple offices as well as remote staff and various time zones (Global)\n\n\n* \n\nAbility to multitask and work well under tight deadlines in a busy environment, responding to requests and project briefs\n\n\n* \n\nStrong analytical skills and attention to detail\n\n\n* \n\nExceptional written communication skills; proven ability to communicate effectively and influence all levels of staff\n\n\n* \n\nAn extremely analytical mind and ability to translate data into actionable, effective, and profitable marketing campaigns; experience managing and interpreting analytics \n\n\n* \n\nExperience with website analytics tools (e.g, Google Analytics, Tableau, Amplitude)\n\n\n* \n\nExperience with A/B and multivariate experiments\n\n\n\n\n\nPreferred Qualifications\n\n\n* \n\nPrevious experience in the agricultural sector, specifically financial services or insurance\n\n\n* \n\nExperience with Contentful is a plus\n\n\n* \n\nExperience with Tableau is a plus\n\n\n* \n\nExperience with Salesforce is a plus\n\n\n* \n\nExperience with Amplitude is a plus\n\n\n\n\n\nCharacteristics\n\n\n* \n\nThe successful applicant will be:\n\n\n\n\n* \n\nInterested in a fast-paced, startup environment where new opportunities and challenges are around every corner\n\n\n* \n\nStrong communication and interpersonal skills, professionalism and accountability\n\n\n* \n\nIndependent, dependable go-getter with a demonstrated ability to proactively manage successful projects from ideation to completion while creatively problem-solving along the way\n\n\n* \n\nCapable of working autonomously, extremely organized, detail-oriented self-starter who enjoys collaboratively working across multiple business units\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nTo understand the physical demands of this job, please click this link and refer to Template B\n \nThe following represents FBN's reasonable estimate of the US national average base salary range for this role based on market data and placement of internal employees: $165,000 - $190,000 This salary range may vary based on geography and the higher cost of labor in some metropolitan areas. \n \nBeyond Base Pay, FBN also offers all full-time/permanent employees competitive total compensation packages that include equity compensation, paid holidays plus an additional floating holiday, work flexibility including paid time off and remote work if your role is eligible, parental leave, benefits including but not limited to: medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.\n \n\n\n\n\n\n\n\nFBN is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FBN considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.\n \n\nWe participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.\n \n\nFBN is also committed to providing reasonable accommodations to the known limitations for qualified applicants with disabilities and disabled veterans in our job application process. If you need assistance to complete this form or participate in an interview, please let us know.\n \nLI-LC1\nLI-Remote\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Senior, Marketing and Sales jobs that are similar:\n\n $65,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States

\nAbout Foursquare \n\nFoursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by our mobile apps CityGuide and Swarm, as well as the world’s largest enterprises and most recognizable brands, like Amazon, Microsoft, Samsung, Spotify, Uber, Airbnb and others.\n\nFoursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio).\n\nAbout the Position\n\nWe’re looking for an analytically minded leader who will help us scale marketing programs across all segments (from CMOs to Developers), channels (from digital inbound to account-based marketing), and go-to-market motions (from PLG to Sales lead).  This role will ensure flawless execution of marketing campaigns and make the business smarter with data based decisions.  \n\nBut the operational activities aren’t limited to campaigns; this person is an expert at website analytics with an eye on SEO, content and user journey flows to drive the best user experience. You have Saas and sales led growth experience and are committed to a test and learn philosophy that can take a good footprint and make it great.   \n \n\nIn this role, you’ll be responsible for:\n\nOperations and Analytics:\n\n\n* Own our marketing systems architecture and strategy.\n\n* Assist in the quarterly budgeting process. Track marketing budget to evaluate efficacy of spend. Recommend marketing mix and channel/program optimization.\n\n* Lead the vision for our marketing technology roadmap - audit and evaluate our marketing technology stack, including automation capabilities, lead processing, measurement and reporting.\n\n* Own marketing database strategy and data requests (e.g. segmentation, list creation).\n\n* Own and manage campaign operations; including email and newsletter sends, audience segmentation, landing page creation, webinar ops, program integrations, list uploads and lead flow management\n\n* Own the Email Marketing channel and manage the email send calendar to optimize the marketing touches\n\n* Work with marketing, revenue operations, performance marketing and sales leaders to actively monitor, analyze, measure and report the health of marketing contributions to pipeline, revenue and retention with a focus on ROI.\n\n* Lead and execute the vision for marketing analytics, defining the measurement framework, including key KPIs and funnel metrics that provide actionable insights to the management team. You will act on these results creating effective CRM campaigns, landing pages and website optimizations.\n\n* Develop, implement, and disseminate metrics/KPIs about performance and outcomes through dashboards and data visualization tool sets to monitor business health, including marketing database hygiene, performance integrity and accuracy, capturing insights and making recommendations.\n\n* Help solve key challenges, such as attribution, lead routing and follow-up, program automation, data accuracy, funnel analysis, and forecasting for all marketing motions (self-serve, partnerships, and sales-led for both new logo acquisition as well as customer growth).\n\n* Own accurate forecasting models, and consistently report on delivery against targets, including establishing templatized scorecards against the full funnel for an aligned, holistic view on Marketing performance across segments, channels, geographies and products.\n\n\n\n\n \n\nWeb experiences:\n\n\n* Lead the strategy development for the corporate website with attention to driving conversions for both sales lead conversions and product lead conversion; optimizing for increased engagement and improved visitor experience\n\n\n\n* Optimize for SEO, inclusive of site architecture, technical foundation, keyword support and editorial content\n\n* Develop high-converting web journey and personalization for prospects, customers and and partners, including reviewing and assessing content for effectiveness\n\n\n\n* Plan and implement data-driven testing and Leverage digital metrics (site traffic, visitor paths, conversion rates) to optimize and personalize web experiences to increase site to lead conversions, pipeline, and decrease time to sale\n\n* Define and drive a process for ongoing site QA, content refresh and the removal of outdated content.\n\n* Develop new ideas to drive improved program ROI and campaign performance.\n\n\n\n\n \n\nWhat you’ll need:\n\n\n* 12+years experience in web management, user acquisition, and demand gen to analyze and produce marketing sourced leads and pipeline\n\n* B2B marketing leadership experience with specialization in marketing technology and operations at high-growth SaaS software companies.\n\n* Deep understanding of the sales and marketing technology landscape, with hands-on experience with marketing automation platforms, Salesforce, Marketo, Hubspot, analytical tools (e.g. Power BI, Tableau). Segment experience is a plus.\n\n\n\n\n\n* Experience working with tools such as Goldcast, ON24, Drift, Chilipiper, 6sense, Pathfactory, Splash, Unbounce, ZoomInfo, TechTarget\n\n* Expertise in web analytics (Google Analytics), A/B and multivariate testing tools, content management systems (Wordpress), technical and content SEO, web QA and domain/url management\n\n* Understanding of HTML/CSS/JavaScript, UX/UI design, digital design languages, digital ADA compliance, web optimization\n\n* Oversaw the launch of at least one B2B website \n\n* Experience managing direct reports or contractors\n\n* Willing to be hands on in daily operations when needed\n\n* Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!\n\n\n\n\nAt Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards.  Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.\n \n\nThe annual total cash compensation range is $168,000 - $200,000, however actual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location. \n \n\nSalary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!\n \n\nThings to know…\n\nFoursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.\n\nFoursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.\nFoursquare Privacy Policy \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Cloud, Mobile, Marketing and Sales jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States