\n\n\nCompany Description:\n\n\nAnomali is headquartered in Silicon Valley and is the Leading AI-Powered Security Operations Platform that is modernizing security operations. At the center of it is an omnipresent, intelligent, and multilingual Anomali Copilot that automates important tasks and empowers your team to deliver the requisite risk insights to management and the board in seconds. The Anomali Copilot navigates a proprietary cloud-native security data lake that consolidates legacy attempts at visibility and provides first-in-market speed, scale, and performance while reducing the cost of security analytics. Anomali combines ETL, SIEM, XDR, SOAR, and the largest repository of global intelligence in one efficient platform. Protect and drive your business with better productivity and talent retention. \nDo more with less. Be Different. Be the Anomali. \nLearn more at http://www.anomali.com.\n\n\nJob Description:\nAnomali is seeking a seasoned Principal Product Manager of Content and Training to lead the strategy, development, and productization of both training content and cybersecurity knowledge assets. This role focuses on creating sellable, university-style training programs that cater to diverse customer needs while integrating content management capabilities that support Anomali’s product offerings. You will be responsible for defining the content and training roadmap, developing and packaging learning solutions, and ensuring the seamless delivery of content across multiple formats. The Principal Product Manager will act as a key advisor in driving the content strategy and training initiatives, guiding the full lifecycle from concept to market delivery. You will work cross-functionally with UX, engineering, marketing, and external partners to create relevant, innovative content that enhances our SIEM and security analytics platform.\n\n\nKey Responsibilities\n\n\n•Content and Training Strategy: Define and drive the content and training strategy for Anomali’s product offerings, ensuring alignment with organizational goals and market needs.\n•Productization of Training: Develop, package, and market comprehensive training programs into sellable SKUs. Design training paths that cater to all levels of expertise from beginner to advanced, focusing on SIEM, cybersecurity, and threat intelligence.\n•End-to-End Lifecycle Management: Oversee the entire product lifecycle for content and training programs, from strategic planning and introduction to market through to end-of-life management. Lead content development efforts across various formats, including certifications, online courses, instructor-led training, and self-paced modules.\n•Customer and Market Research: Gather and document market requirements through customer and partner interviews. Perform market and competitive analysis to inform content strategy and training needs.\n•Collaboration with UX and Engineering: Develop personas, use cases, and user stories for training and content features. Collaborate closely with UX and engineering teams to ensure timely delivery of content that meets market demands.\n•Content and Training Delivery: Create and execute scalable content delivery mechanisms, such as learning management systems (LMS), certification platforms, and integrated product-based training solutions.\n•Cross-Functional Leadership: Lead cross-functional teams, including marketing, engineering, and customer success, to ensure cohesive product launches and content strategy execution. Drive consensus on priorities and solutions among team members and senior leadership.\n•Training Formats and Certification Programs: Design certification pathways and structured learning tracks for cybersecurity professionals, with assessments and hands-on learning projects.\n•Metrics and Optimization: Establish KPIs to measure content effectiveness, customer satisfaction, completion rates, and revenue growth. Continuously iterate and improve the training and content offerings based on data-driven insights.\n\n\nQualifications\nRequired Skills/Experience:\n\n\n•7+ years of relevant industry experience in product management, with a focus on content and training development, particularly in cybersecurity, SIEM, or related technical fields.\n•Deep understanding of SIEMs, cybersecurity operations, and security analytics.\n•Hands-on experience with content management systems, instructional design, and adult learning methodologies.\n•Strong leadership skills with proven experience managing cross-functional teams and driving product strategy.\n•Experience working with global and remote development teams to deliver high-quality training content.\n•Ability to make informed, data-driven decisions and prioritize under tight deadlines.\n•Excellent communication and writing skills, including creating presentations for a variety of audiences.\nEducation and Certification:\n•Bachelor’s Degree in Computer Science, Engineering, Instructional Design, or related technical field.\n•MBA or Master’s Degree preferred.\n•Security certifications (CISSP, Security+, etc.) are a plus.\n\n\nPreferred Experience:\n•Experience leading Agile development teams and working in an Agile environment.\n•Hands-on experience with user experience research and design.\n•Direct experience conducting primary market research.\n\n\nWhy Join Us:\nThis is an exciting opportunity to lead the future of content and training for a cutting-edge security platform. You will have a critical role in helping security professionals around the world develop the skills they need to protect their organizations from evolving threats. Join Anomali and be part of a team that is shaping the future of security operations.\n\n\n\n\n\n\n\n\nEqual Opportunities Monitoring\nIt is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications and aptitude. We select those suitable for appointment solely on the basis of merit without regard to an individual's disability, race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a protected veteran. Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented. \n\n\nIf you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position, contact our Recruiting team at [email protected].\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n $57,500 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, TX

About the team & opportunity \n\nWhat’s so great about working on Calendly’s Customer Experience team? \n\nEvery day, we have the privilege of serving our millions of users with the expertise and resources needed to ensure their success on the Calendly automated scheduling platform. Ensuring our customers gain valuable time back into their day to day is our #1 priority, and we are proud to be at their service.\n\nWhy do we need you? We are looking for a Head of Customer Education & Training who will bring adult learning principles, instructional design experience and digital-first, self-service enablement strategies to the team.  You will report directly to the Chief Customer Officer and will be responsible for the strategy and delivery of all our customer-facing, digital education properties including the Calendly Help Center, Community & Academy.\nA day in the life of the Head of Customer Education & Training at Calendly\n\nOn a typical day, you will be working on: \n\n\n* Developing the vision, strategies and tactics that enable our customers to learn and adopt the Calendly platform at an ever increasing level of quality and operational scale\n\n* Leading a team to deliver self-service customer education, training & troubleshooting through the creation & delivery of written, video and interactive content, ensuring that we provide a world-class experience throughout the entire customer journey\n\n* Partnering with CX Operations team on the strategic direction & content of our AI chatbot\n\n* Owning our localization strategy, ensuring improvements to our experience for global customers\n\n* Leading the teams responsible for the Help Center, Community and Academy properties and programs\n\n* Creating and managing a feedback loop for content iterations coming from Support interactions to education properties to the product team and back\n\n* Mentoring and coaching your team members to encourage their own professional growth in combination with impactful outcomes for our customers\n\n* Partnering with the other leaders on the Customer Experience team in Support, Success & Operations to put the success of our customers first\n\n\n\nWhat do we need from you?\n\n\n* 12+ years of work experience with 4+ years experience leading high-performing customer experience teams and 2+ years of experience as a second-line manager in the technology industry\n\n* Experience developing omni-channel customer education strategies and direct responsibility for running them across owned (ie. Help Center, Community) and 3rd party (ie. YouTube, Twitter) digital properties with a focus on scaling customer adoption, education & support\n\n* Experience evaluating, implementing and maintaining the applications that deliver customer education, including but not limited to Zendesk Guide, Ada, Insided, various LMS’s and rewards/gamification technologies\n\n* Strong desire to create high performing teams, with a passion for building excellent customer experiences\n\n* Ability to create, analyze and communicate the KPI’s associated with performance, with a focus on continuous improvement\n\n* Leadership in a fast-pace and ever-changing environment, where ambiguity fuels your curiosity, creativity and tenacity\n\n* Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time\n\n\n\nWhat’s in it for you? \n\nReady to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. \nOur Hiring Process:\n\nWe aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly. To learn more about our hiring process, please visit our careers page at www.careers.calendly.com.\n\nOnce selected for an opportunity, the recruiter assigned to the role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift.\n\nIf you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected] . \n\nCalendly is registered as an employer in many, but not all, states. If you are located in Alaska, California, Hawaii, Montana, North Dakota, South Dakota, Nebraska, Iowa, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility.\n\nAll candidates can find our Candidate Privacy Statement here\n\nCandidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection\n\nCompensation is based on a variety of factors including but not limited to location, experience, and job-related skills. In addition, Calendly offers a wide range of best in class total rewards. This includes comprehensive employee benefits like healthcare, dental, vision, parental leave, 401(k) match, paid time off, and much more. At Calendly we believe exceptional performance deserves exceptional rewards! During the hiring process, we are committed to sharing details about the compensation range for the position, enabling you to make an informed decision. \n\nPlease note that the compensation details listed in role postings reflect the base salary only, and do not include bonus/commission, equity, or benefits.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Recruiter and Video jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States

\nLocation: Remote - Americas Team (Open to applicants located anywhere aligned with the Americas time zones.)\n\n\nAs a Freelance Senior Content Designer at 10up, you’ll be able to utilize a full spectrum of content design skills to make the unclear clear through the lens of content. Content designers at 10up craft clear, straightforward, and human experiences by leveraging expertise in research, information architecture, design thinking, governance, and writing. You’ll work collaboratively alongside our UX, Visual Design, and engineering teams, leading the content design on meaningful, enterprise-level digital projects. \n\n\nYou’ll have the creative flexibility to explore and experiment across design tools and processes on a combination of unique, challenging projects and ongoing support engagements. As a leading digital agency, 10up’s client roster spans from innovative startups and impactful non-profits, to some of the biggest names in the industry, such as ESPN, Google, The New York Times Co., Microsoft, and The Nobel Prize Committee.\n\n\nAs a 10upper, you have options for flexible and alternative work schedules. Intentionally remote since day one, spanning six continents and 40 countries, 10up fully embraces the benefits of distributed work.\n\n\n\n\n\n\n\nWhat you will do:\n* Provide bespoke UX content design, strategy, research, testing, and deliverables (e.g. content audits, IA, taxonomies, content models, etc.) across 2-4 projects at a time - including editorial and experiential elements.\n* Co-lead workshops and discussions with peers and stakeholders, ensuring alignment around actionable business goals and validated user insights.\n* Lead content operations and editorial strategy through activities including onboarding content contributors, content guides, message architecture, etc. Understand web writing best practices and be ready to help with copywriting and editing.\n* Work to be part of a team that builds long-term, and highly productive working relationships across disciplines at 10up and with our clients.\n* Demonstrate content design’s impact by educating peers and stakeholders on the purpose and value of proposed content work, and communicating rationale for content decisions.\n\n\n\nAbout you:\n* You have at least 3+ years experience working in a fast-paced, digital agency environment across multiple work groups, and with multiple concurrent projects.\n* You are comfortable contributing to the process from planning, synthesis, and application.\n* You have strong communication (written and verbal), active listening, and problem-solving skills.\n* You have demonstrable experience in content modeling, information architecture, and content analysis at an enterprise level.\n* You have some experience with aspects of UX work and execution- including defining user personas, user flows and wireframes. \n* You can share a portfolio of work across multiple UX and Content deliverables, and have the ability to articulate what made it successful (or not).\n\n\n\n\n\nJoin our team! \n\n\nIf you are passionate about 10up's mission and think you have what it takes to be successful in this role even if you don't check all the boxes, please apply. We'd appreciate the opportunity to personally review your application. Everyone gets a response.\n\n\nRead more about What to Expect through our Recruiting process.\n\n\nWe don't want you to miss any communication from us! To ensure you receive updates on your application, please add [email protected] to your contacts list! #LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer and Senior jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - Worldwide