\nWho We Are\nAt OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionizing world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.\n \nWe are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!\n \nAbout the Opportunity\n \nAs Social Media Manager, you'll report to OKX Social Media Director and help us increase our global social footprint. You'll partner closely with Product Marketing, Events, Partnership, Content, and Brand Design on optimizing a variety of content buckets, and whatever the next content trend is for our social channels. Additionally, you will assist with a variety of social media initiatives to grow the business.\n \nWhat Youโll Be Doing \n\n\nCollaborate with GTM team to publish product marketing content\n\n\n\nDaily content creation across all Twitter, TikTok, LinkedIn, Instagram, YouTube, Facebook\n\n\n\nManage multiple social media distribution requests, align expectations and prioritize editorial calendars\n\n\n\nWork with influencers or KOLs to produce trending content across key social platforms\n\n\n\nAbility to travel within Europe to provide social coverage at events\n\n\n\nPartner with the brand team to bring brand moments to life in a creative way\n\n\n\nPartner with product marketing to bring product moments to key audiences\n\n\n\nAssist with other social team initiates, optimizations, and evergreen/trending content as we grow each channel\n\n\n\nAnalyze key marketing metrics, especially social media analytics\n\n\n\n\n \nWhat We Look For In You \n\n\n5+ years of experience in strategic social media management, content creation, and community engagement across diverse platforms\n\n\n\nAbility to craft compelling content that aligns with brand voice and resonates with varied audiences\n\n\n\nComprehensive knowledge of cryptocurrency products, trading, and their impact on digital communities\n\n\n\nSuccessful history of expanding and nurturing communities on major social platforms\n\n\n\nProven track record in developing interactive and engaging social media content\n\n\n\nStrong ability to manage multiple tasks and align with organizational goals\n\n\n\nSkill in using both creativity and data insights to optimize content performance\n\n\n\nPassion for staying updated with evolving trends and technologies in social media and cryptocurrency\n\n\n\n\n \nNice to Haves\n\n\nAn eye for good design and/or aesthetics\n\n\n\nPhotography and video editing skills\n\n\n\n\n \nOKX Statement:\nOKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Web3, Video and Marketing jobs that are similar:\n\n
$45,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nDublin, Dublin, Ireland
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CoinTracker is a portfolio assistant for cryptocurrency. It is used by over 500,000 cryptocurrency holders collectively tracking over $20 billion in crypto assets. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.\n\nOur mission is to increase the financial freedom and prosperity of the world.\nSome things weโre proud of:\n\n* ๐ฒ Over 1% of all cryptocurrency transactions globally are tracked on CoinTracker\n* ๐ Profitable and growing 15X year over year\n* ๐ค Partnered with Coinbase, TurboTax, and other industry leaders\n* ๐ผ Backers including Y Combinator, Initialized Capital, Serena Williams, and more\n* ๐บ๏ธ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google\n\n\nLearn more about our [mission, culture, and hiring process.](https://www.notion.so/cointracker/CoinTracker-is-hiring-7308c712493940a3b6e62257d283dad8)\n\n### Your opportunity:\nJoin our tight-knit early-stage remote team that thrives on delighting users and building magical products that improve people's lives. Whether you've done support at a startup before or come from an entirely different background, as a Product Support specialist at CoinTracker you'll delight our customers with world-class customer support and help make cryptocurrency accessible to everyone.\n\n### You may enjoy this role if you:\n* Love writing.\n* Are passionate about cryptocurrency or other technology helping to bridge gaps in financial equity and prosperity\n* Like explaining complex topics to people in a simple way.\n* Can empathize with users and quickly grasp the issues theyโre facing.\n* Can turn customer pain points into insightful product feedback.\n* Love constantly learning about a technical product, even when itโs a little out of your depth.\n* Thrive in an early-stage startup environment with less stability and more ambiguity.\n* Work effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT.\n\n### We are looking for someone who is:\n* Clear and proficient in written communication in English.\n* Empathetic, positive, patient, and excited to help users' solve their pain points.\n* Organized, reliable, independent, and productive.\n* Comfortable with mathematical and financial topics.\n* Excited about providing fast-paced support in a high-growth startup.\n* Looking to learn about startup support in a hands-on manner.\n\n### You will:\n* Answer technical customer inquiries via email.\n* Generate high-quality educational resources for our users and team.\n* Work collaboratively with our product team and engineers to understand, prioritize and implement customer feedback.\n* Learn and grow with a fast-growing team.\n\n### 100-day outcomes:\n* Ship four pieces of educational or support content about CoinTracker / crypto taxes that increase user engagement, or reduce incoming ticket volume\n* Demonstrate week over week growth in knowledge by improving ticket output.\n\n### One-year outcomes:\n* Consistently contribute to the support & company culture\n* Helps other teammates solve user problems\n* Shares ideas and tips with the team\n* Actively participate in and starts conversations amongst the team\n* Close an average of 250 support tickets per week, while maintaining an 80% happiness rating.\n* Expand our internal knowledge base with weekly contributions.\n\n\n### What's it like working at CoinTracker?\nWe are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Google Meet, Linear, Notion, Slack, Zendesk. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every individual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our [guiding principles.](https://www.cointracker.io/blog/guiding-principles)\n\n\nIf this sounds exciting, we'd love to hear from you! Not sure youโre a perfect fit? Reach out anyway. Weโre looking for awesome individuals, not folks who perfectly match a job posting. \n\nPlease mention the words **PIGEON COUNTRY CHEF** when applying to show you read the job post completely (#RMTguMjI0LjEzOC4zOQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$60,000 — $80,000/year\n
\n\n#Benefits\n
โฐ Async\n\n
\n\n#Location\nWorldwide
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.