\nAbout Us 🚀\n\n\nImmutable is a global technology company, powering the leading platform for building games on Ethereum. We are on a mission to build the future of gaming by redefining how games are played and discovered. Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.\n\n\nCurrently, the Immutable Group consists of the Immutable Platform, the leading platform for building games on Ethereum powering successful games like RavenQuest and Immortal Rising 2, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.\n\n\nOur ambition is to make digital worlds real; we have incredible global growth plans as the fastest growing gaming chain in 2024 with 250+ games signed, more than in all previous years combined. 🚀\n\n\nAbout The Role 🤔\n\n\nImmutable is on a mission to build the future of Web3 gaming, and we're looking for a commercial leader who can own the end-to-end customer experience and run the American business. As our Head of Customer Growth, you'll drive revenue growth, customer retention, and product delivery for our B2B offerings, including our flagship Audience Builder product.\n\n\nThis isn’t a traditional account management or customer success role. You’ll own a market-level P&L and be responsible for the full post-sale lifecycle—from activation to upsells—working with gaming studios and developers to drive meaningful outcomes and expand their use of Immutable’s products. \n\n\nThis role is ideal for someone who thrives in high-growth environments, understands developers deeply, and knows how to scale product-led growth with precision.\n\n\n\n\n\nYou'll Be Empowered To 🎮\n* Own and grow the Americas market P&L, including upsell, cross-sell, and retention targets\n* Deliver seamless execution of Immutable’s growth products, including building bespoke activation plans and managing project timelines\n* Be one step ahead, identify future game studio needs and rapidly iterate product to ensure we can grow the market\n* Act as the primary relationship owner for our American games, building strong, trusted partnerships with executive stakeholders\n* Collaborate cross-functionally with technical, gaming, and growth teams to address product gaps and deliver customer value\n\n\n\nWe'd Love You To Bring 🤝\n* 5+ years of experience managing executive-level relationships, with excellent interpersonal and communication skills\n* Strong commercial acumen with direct experience owning a P&L, preferably in a startup or scaleup environment\n* A background in management consulting or investment banking with a pivot to startups\n* Proven ability to sell, deliver, and iterate on early-stage products based on customer feedback\n* Deep empathy for developers and experience building solutions that serve technical personas\n* Demonstrated success in surfacing and influencing product enhancements through customer collaboration\n* A passion for gaming and curiosity about the future of Web3\n\n\n\nBonus Points For ✅\n* Experience working in gaming, game publishing, or adjacent industries\n* Prior exposure to Web3, blockchain, or crypto projects\n\n\n\n\n\n\nWe are proud of the benefits that we offer for all of our employees globally. Here is a snapshot: \n\n\nAttracting the best global talent:\n💸 We commit to paying globally competitive salaries and contributions & we share our products' success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance\n💻 Our flexible working model blends the best of both worlds: Sydney-based employees enjoy three days a week in our vibrant head office, while remote team members can work from home or utilise access to global office hubs via a WeWork All-Access pass\n📲 We offer USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward your internet and phone usage.\n\n\nLevelling up your growth\n🌱 We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development\n📚 Enjoy access to free online courses via Udemy\n\n\nHelping you thrive\n💆🏽‍♀️ Enjoy USD $800 per year to put toward your health and wellbeing\n🤗 Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service\n🎁 Monthly subsidy and discounted rate with ClassPass, including a 1-year free membership to Breethe\n\n\nLeave when you need it the most: \n👨‍👧‍👦 New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments\n🎂 Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthday\n\n\nAdditional Information: \n\n\nImmutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far. \n\n\nWe are a 2025 Circle Back Initiative Employer – we commit to responding to every applicant.\n\n\n*A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!\n\n\nJoin us in shaping the future of web3 gaming!\n\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3 and Crypto jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAMER

Who We Are\n\nFounded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.\n\nOur team of engineers, marketers, artists, writers, data scientists, producers, problem solvers and doers, are the professional publishing stewards of our growing library of critically acclaimed franchises such as Borderlands, Wonderlands, NBA 2K, BioShock, Mafia, PGA 2K, Sid Meier’s Civilization, WWE 2K, and XCOM.\n\nAt 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions.\n\n2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).\nWhat We Need\n\nWe are seeking a highly skilled Senior Manager for Business Analysis who excels at developing effective analytical models and frameworks to optimize business decision making, collecting data directly from company data sources (i.e., SQL, Tableau) and effectively collaborating and communicating across functions to improve business performance. \n\nYou are a structured problem-solver and data-driven decision maker.  You take a detailed approach to implementing recommendations and building cross-functional influence.  You work very well with colleagues across functions, geographies, and skills to orchestrate and communicate a coherent strategy and execution. You enjoy looking at the big picture and then translating that to specific execution that you analyze and iterate on to improve.  You are great at telling a thoughtful story to describe and evangelize your view while welcoming and incorporating feedback from partners. You enjoy structuring an ambiguous and complex problem and testing-and-learning from hypotheses.  You have an analytical background and operational experience achieving results and implementing growth plans in dynamic, complex situations with a range of partners.\nWhat You Will Do\n\n\n* Use Microsoft Excel to build product or sales forecasts, user growth models, user engagement models and additional analytical projects.\n\n* Create, modify and maintain SQL queries within Snowflake (and other tools) to analyze sales data and player behaviors.\n\n* Use sales and player data to build presentations that thoughtfully convey the story of what is happening, why, and what to do next.\n\n* Support commercial team projects, meetings and reviews by collecting, analyzing, summarizing and presenting as needed on a variety of topics.\n\n* Develop and report critical metrics, models, and analyses for game insights and to rally teams to recommended actions. This includes building impactful, clear and compelling charts, graphs and reports.\n\n* Evaluate and find opportunities and challenges with game performance (user, gameplay, systems, monetization, telemetry) and create compelling summaries on how various teams can use these insights to improve performance.\n\n* Partner with data science colleagues to prioritize, develop and use sophisticated machine learning models with the goal of optimizing business results, improving decision making and enhancing the customer experience.\n\n* Establish working rhythms, analytical frameworks, and operating processes to guide cross-functional teams in partnership.\n\n\n\nWho We Think Will Be a Great Fit\n\n\n* You are highly experienced and hands-on with Excel, SQL, PowerPoint/Google Slides, and Tableau and are capable of using advanced analytical tools and techniques to effectively and efficiently support data-driven decision making.\n\n* You have foundational work experience with analytics for physical and digital products and services, a learning mentality, and drive for quality results and execution.\n\n* You are equally comfortable in discovery and production phases of a project and thrive in the start-up stage and scaling stage of business operations to drive growth.\n\n* You have excellent communication skills, with a proven track record of working across all levels of the organization and personality types – having the information is one thing, you enjoy and excel at evangelizing insights, organizing teamwork, and persuading colleagues, peers, and leaders to action.\n\n* You create great chemistry with others, are purposeful and dedicated with your energy, and raise everyone’s game around you.  You prize team success over individual achievement.\n\n\n\n\n\nWhat Skills Are Needed\n\n\n* 5+ years of professional experience in a business analyst role, with demonstrable skills in Excel, SQL, PowerPoint/Google Slides, Tableau and data analysis.\n\n* Strong analytical, quantitative skills and business judgment to model sophisticated scenarios and apply insights to strategy and planning.\n\n* Experience packaging and presenting your analysis, conclusions and recommendations to executives and senior leaders within your company.\n\n* Video games industry experience and/or a strong passion and knowledge of console and PC games.\n\n* Knowledge and/or application of Statistics and Machine Learning is a plus.\n\n* Management Consulting or Investment Banking experience is a plus.\n\n\n\n\nPlease note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.\n#LI-Remote \n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting, Video, Cloud, Microsoft, Senior and Sales jobs that are similar:\n\n $47,500 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n