\nAbout Coalfire\nCoalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.   \nBut that’s not who we are – that’s just what we do.  \n \nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.    \n \nAnd we’re growing fast.  \n \nWe’re looking for a Site Reliability Engineer I to support our Managed Services team. \n\n\nPosition Summary\nAs a Junior Site Reliability Engineer at Coalfire within our Managed Services (CMS) group, you will be a self-starter, passionate about cloud technology, and thrive on problem solving. You will work within major public clouds, utilizing automation and your technical abilities to operate the most cutting-edge offerings from Cloud Service Providers (CSPs). This role directly supports leading cloud software companies to provide seamless reliability and scalability of their SaaS product to the largest enterprises and government agencies around the world.\n \nThis can be a remote position (must be located in the United States).\n\n\n\nWhat You'll Do\n* Become a member of a highly collaborative engineering team offering a unique blend of Cloud Infrastructure Administration, Site Reliability Engineering, Security Operations, and Vulnerability Management across multiple clients.\n* Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to established SLAs in both production and non-production environments.\n* Innovate and implement using automated orchestration and configuration management techniques. Understand the design, deployment, and management of secure and compliant enterprise servers, network infrastructure, boundary protection, and cloud architectures using Infrastructure-as-Code.\n* Create, maintain, and peer review automated orchestration and configuration management codebases, as well as Infrastructure-as-Code codebases. Maintain IaC tooling and versioning within Client environments.\n* Implement and upgrade client environments with CI/CD infrastructure code and provide internal feedback to development teams for environment requirements and necessary alterations. \n* Work across AWS, Azure and GCP, understanding and utilizing their unique native services in client environments.\n* Configure, tune, and troubleshoot cloud-based tools, manage cost, security, and compliance for the Client’s environments.\n* Monitor and resolve site stability and performance issues related to functionality and availability.\n* Work closely with client DevOps and product teams to provide 24x7x365 support to environments through Client ticketing systems.\n* Support definition, testing, and validation of incident response and disaster recovery documentation and exercises.\n* Participate in on-call rotations as needed to support Client critical events, and operational needs that may lay outside of business hours.\n* Support testing and data reviews to collect and report on the effectiveness of current security and operational measures, in addition to remediating deviations from current security and operational measures.\n* Maintain detailed diagrams representative of the Client’s cloud architecture.\n* Maintain, optimize, and peer review standard operating procedures, operational runbooks, technical documents, and troubleshooting guidelines\n\n\n\nWhat You'll Bring\n* BS or above in related Information Technology field or equivalent combination of education and experience\n* 2+ years experience in 24x7x365 production operations\n* ·Fundamental understanding of networking and networking troubleshooting.\n* 2+ years experience installing, managing, and troubleshooting Linux and/or Windows Server operating systems in a production environment.\n* 2+ years experience supporting cloud operations and automation in AWS, Azure or GCP (and aligned certifications)\n* 2+ years experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform and Ansible\n* Experience with IaaS platform capabilities and services (cloud certifications expected)\n* Experience within ticketing tool solutions such as Jira and ServiceNow\n* Experience using environmental analytics tools such as Splunk and Elastic Stack for querying, monitoring and alerting\n* Experience in at least one primary scripting language (Bash, Python, PowerShell)\n* Excellent communication, organizational, and problem-solving skills in a dynamic environment\n* Effective documentation skills, to include technical diagrams and written descriptions\n* Ability to work as part of a team with professional attitude and demeanor\n\n\n\nBonus Points\n* Previous experience in a consulting role within dynamic, and fast-paced environments\n* Previous experience supporting a 24x7x365 highly available environment for a SaaS vendor\n* Experience supporting security and/or infrastructure incident handling and investigation, and/or system scenario re-creation\n* Experience working within container orchestration solutions such as Kubernetes, Docker, EKS and/or ECS\n* Experience working within an automated CI/CD pipeline for release development, testing, remediation, and deployment\n* Cloud-based networking experience (Palo Alto, Cisco ASAv, etc.…)\n* Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.\n* Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG\n* Knowledge of encryption technologies (SSL, encryption, PKI)\n* Experience with diagramming (Visio, Lucid Chart, etc.) \n* Application development experience for cloud-based systems\n\n\n\n\n\nWhy You'll Want to Join Us\n\n\nAt Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office. \nRegardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.  \n\n\nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $95,000 to $110,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \n#LI-REMOTE \n#LI-JB1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Junior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nThe Sr Salesforce Software Engineer will be responsible for the engineering and implementation of scalable Salesforce technical solutions that meet the business requirements of our SaaS company. This role will be accountable for collaborating with key roles (e.g., sales leaders, technology leaders, salespeople, marketers, analysts, engineers etc.) to create solutions aligned with architectural principles and leveraging common solutions and services. Within the solution development lifecycle, this position will work hand-in-hand with the Salesforce Architect on solution evaluation and selection, as well as providing early-phase project estimates that contribute to the business case. In addition to performing the engineering and implementation functions, this position will offer consulting during the detailed design, build, test, and deploy phases.  \n\n\n\nHow you'll add value: \n* Solve business issues through Salesforce development and best practices(e.g., Sales Cloud, Experience Cloud, Service Cloud). \n* Design, develop, and successfully deploy CPQ for a team of over 100 revenue-generating individuals. \n* Execute on the Salesforce roadmap across admin, developer, and engineering work. \n* Improve and build solutions to address architectural gaps or technical debt. \n* Propose best technologies for data processing and    data framework. \n* Play an active role in positively influencing the design direction. \n* Check in and deploy code and configurations; participate in release management. \n* Participate in story planning, standups and retrospectives. \n* Mentor other members of the Salesforce team; Drive enforcement of standards, tools and methodologies. \n* Execute with a team of architects, engineers, admins, and analysts. \n* Produce world-class documentation and tutorials that enable other teams. \n* Ensure that solutions accurately meet the defined project expectations, and enable the team to execute the designed vision. \n* Demonstrate progressive leadership in the full software development lifecycle, including integrating all application requirements into the solution design (e.g., functional, security, integration, performance, quality, and operational needs). \n* Guide technical teams to deliver flexible and scalable solutions that meet overall business requirements. \n* Oversee phases of multiple projects, including development, documentation, testing, and deployment, to ensure alignment with application architecture. \n* Promote the adoption of Salesforce best practices and establish standard processes for development and testing teams. \n* Understand requirements and provide one or more solutions using Salesforce best practices. \n* Have experience designing Salesforce integrations with different systems using web services (REST or SOAP) and middleware (e.g., Workato). \n* Possess expertise in Salesforce Development, Salesforce Configuration, and CPQ. \n* Conduct technical solution reviews and provide recommendations for improved adoption and usage. \n* Mentor team members in technology, architecture, and application delivery. \n* Other duties as assigned. \n\n\n\nWhat you'll need to be successful in this role: \n* Valid Salesforce Certifications in the following: Administrator, Advanced Administrator, CPQ Specialist, and either Platform App Builder or Platform Developer I. \n* 5+ years of direct experience with developing, configuring, and implementing successful Salesforce project & application implementations. \n* 2+ years of experience on Salesforce & Force platform as a Developer or Engineer \n* Experience in Lighting Aura and Web Components and strong hands-on experience in development practices. \n* Experienced with Salesforce SOAP API, REST API, and BULK API. \n* Proven experience in the development and implementation of Salesforce solutions. \n* Experienced with Web UI frameworks in Visualforce pages or Lightning components. \n* Demonstrate progressive leadership in the full life cycle of the software development environment. \n* Strong knowledge of Salesforce best practices and methodologies. \n* Strong Interpersonal Skills, and ability to work with teams and stakeholders of different backgrounds and time zones in a multicultural environment. \n* Experience working with Agile teams and use of tools such as Jira, Copado, etc. \n* Experience working with Apex Code and custom Apex Classes. \n* Experience working with DevOps tools such as AutoRabit along with Github, Jenkins, VS Code preferred. \n* Experience with managed packages and AppExchange preferred. \n* Motivated, high-potential performer, with demonstrated ability to influence and lead. \n* Able to solve complex problems and successfully manage ambiguity and unexpected change. \n\n\n\nR365 Team Member Benefits & Compensation\n* This position has a salary range of $145K-$170K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. \n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n#BI-Remote\n\n\n$145,000 - $170,000 a year\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Consulting, Testing, Accounting, DevOps, Senior, Sales and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\n\n\nUnder the direction of the Service Delivery Organization under IT group, the Principal Scrum Master will work closely with the data architecture & development, software engineering, business information management, and analytics team members on building an agile plan to deliver on the enterprise solutions and ensure that we closely manage business needs and expectations of our solutions, get consistent and frequent feedback on solutions design, and recalibrate as business needs evolve. Establishing a foundation of trust and strong rapport with the delivery scrum teams and leaders will be a key success criterion.\n\nThe Principal Scrum Master will be responsible for managing and leading a team of Scrum Masters and delivering leads as the needs of the organization grow. The Principal Scrum Master is a member of the WelbeHealth leadership team and facilitates collaborative relationships across WelbeHealth and with external stakeholders to promote WelbeHealth values, team culture and mission.\n\nEssential Job Duties\n\n\n* Manage agile solution development and delivery – moving development staff towards a structured, agile approach of iterative and rapid value delivery.\n\n* Foster an agile solution delivery mindset for the organization and training the larger org on agile methodologies.\n\n* Guide the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint.\n\n* Use empirical data to help the team(s) assess their agile maturity, optimize scrum team velocity, and identify improvement opportunities to achieve higher levels of team performance.\n\n* Proactively address systemic impediments to team agility and guide the team(s) on methods to escalate when needed to prevent challenges from becoming blockers.\n\n* Partner with Product teams to ensure continuous refinement of backlog.\n\n* Plan and execute data and information engineering projects through agile implementation.\n\n* Liaison with the business and technical teams to identify opportunity for process improvements\n\n* Facilitate scrum ceremonies – sprint planning, sprint retrospectives, daily stand ups and sprint reviews.\n\n* Build a trusting and safe environment where problems can be raised, with an emphasis on problem-solving.\n\n* Structure scrum teams appropriately, while maintaining a truly agile delivery framework –being able to flex quickly with evolving business needs, course-correct and deliver exceptional value.\n\n* Be hands-on with solving problems – resolving roadblocks, issues, concerns, expectation misalignment thoughtfully, bringing others along.\n\n* Establish collaborative relationships with stakeholders, functional leaders, clinicians, operators, and field-based personnel, based on an unshakeable foundation of trust and mutual understanding.\n\n* Establishing deep trust and regard within agile teams – via lead by example, adhering to commitments and leading from behind.\n\n* Effectively work with various onshore and offshore technological and data vendors and consulting firms, craftily blending technical and people skills across internal FTEs, contractors vendor staff, offshore team members to create an exceptional A-team focused on rapid value generation and obsessive about simplifying lives of our team members and participants.\n\n* Be the voice of the agile team members around issues and concerns with delivery and expectations – balancing business expectations with solution delivery capabilities in a tactful way.\n\n\n\n\nJob Requirements:\n\n\n* Bachelor’s Degree required.\n\n* Master’s Degree preferred.\n\n* Minimum of 15 years' professional experience in software engineering, project management, execution and delivery of data, software engineering and analytics engineering solutions, especially managing execution and delivery of high-visibility, ambiguous and complex projects.\n\n* Minimum of three years’ practicing agile scrum master experience.\n\n* Minimum five years’ experience in solution delivery leadership, especially information management and data engineering solution delivery, analytics delivery (Kanban), and delivery of solutions designed to simplify operational workflows.\n\n* Minimum five years’ experience managing large-scale initiatives with a focus on driving strategic business objectives through the delivery of application and data architecture, and business-facing solutions.\n\n* Minimum of two years' experience with Azure DevOps strongly preferred.\n\n* Minimum three years’ experience in mentoring and developing scrum team members strongly preferred.\n\n* Demonstrated ability to mentor and develop team members.\n\n* Ability to process accurate information in a timely manner.\n\n* Scaled Agile working experience is preferred.\n\n* Experience in creating roadmap for complex programs/projects and successfully executing towards the plan\n\n* Experience with Release management and Implementation planning.\n\n* Excellent leadership, organizational and communication skills in coordinating and communicating with senior management in IT organization.\n\n* Experience leading in a data-driven organization, leveraging reports and data to prioritize and manage people and projects.\n\n\n\n\nBenefits of Working at WelbeHealth Apply your finance expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.\n\n\n* Generous base salary + annual bonus\n\n* Equity grants – typically reserved for executives, we want all team members to celebrate our success as a rapidly scaling company.\n\n* Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time.\n\n* Advancement opportunities - We’ve got a history of hiring and promoting from within, meaning you can create your own path!\n\n* And additional benefits\n\n\n\n\nWage base range for this role is $130,000 - $155,000 + Bonus + Equity. WelbeHealth offers a competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Consulting, DevOps, Finance and Senior jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States

\nClient Success Manager\n\n3Cloud is a technology consulting and managed services firm helping clients transform their businesses and manage their operations through the power of the cloud. We leverage Microsoft Azure to help our clients speed up innovation, operate more efficiently, and be more responsive to their customers’ needs. As a Microsoft partner, we specialize in managed services, migration, cloud-scale custom application development, analytics, and DevOps – all on the Azure platform.  3Cloud is headquartered in Chicago with an additional office in Dallas. This is a remote based position in the US only.\n\nJob Description \n\nWe are looking for a Client Success Manager to help manage grow our Azure managed services business. The role of the Client Success Manager is to ensure satisfaction of current managed services clients, and to support the development of new and existing account growth. This role provides coordination of technical support for a portfolio of our managed services clients across all dimensions of the services we provide. This is a client-facing position and requires a high level of customer service acumen, project management skills, and technology awareness.  \n\nRoles & Responsibilities \n\n\n* Day-to-day management and point of contact for client escalation of technically complex and demanding client accounts.\n\n* Manage, coordinate and regularly communicate with assigned accounts, including weekly status and ad-hoc meetings/calls, to set expectations and negotiate priorities appropriately.  This includes communication from C-level executives to internal IT staff. \n\n* Management of client issues, including timely resolution and the identification of remediation opportunities.  Management and coordination of technical resources during an outage and coordination of proactive maintenance.  Identify and resolve systemic issues to prevent them from repeating.\n\n* Develop consistent long-term partnerships with customers to ensure mutual success.\n\n* Communicate professionally and clearly in a written or verbal format with internal and external clients.\n\n* Effectively interact with, mentor and manage teams of engineers to ensure all client service levels are maintained and client projects are completed on time and budget.\n\n* Assist engineers with technical aspects of any client issue, and the evaluation, estimation and escalation of such issues.\n\n* Assist the Managed Services operations team in modifying and executing an overarching support strategy.\n\n* Accountability of delivering against agreed upon service levels agreements and overall service delivery of operational activities.\n\n* Understand the underlying technologies being used at a client to be able to provide service delivery and project management.\n\n* Drive the enhancement of 3Cloud’s methodologies, processes and approaches to client delivery.\n\n* Coach and manage engineers and actively participate in the performance expectation process.\n\n* Participate actively in the recruiting process.\n\n* Understand short and long-term client goals and objectives and recommend additional technical solutions and/or 3Cloud managed services.\n\n* Influence clients to increase their investment in Managed Services with 3Cloud via recommendations that happen through the account management process.\n\n* Educate customers on the Cloud Solution Provider (CSP) program and help onboard and support them through the enrollment process.\n\n* Help drive renewal process for existing 3Cloud Managed Services clients and understand business needs of existing clients to introduce and sell additional 3Cloud Managed Services offerings or professional services projects.\n\n* Support presales conversations with new prospects regarding Managed Services.\n\n* Create proposals, pricing estimates and SOW for renewals of existing clients or assisting with new client opportunities.\n\n* Accountable for client retention, satisfaction and revenue growth.\n\n* Support the Managed Services team through the annual Azure Expert MSP audit.\n\n\n\n\nQualifications \n\n\n* Bachelor of Science in Computer Science, MIS, Business or similar degree\n\n* 6 + total years of progressively responsible roles relating to technical services and client-facing in the managed services industry.\n\n* 2+ years as a client-facing manager in the managed services industry.\n\n* Experience with cloud platforms and technologies and experience working with on-prem infrastructure environments (virtualization, storage, networking, Microsoft infrastructure, etc.).\n\n* Experience operating in the Microsoft ecosystem and/or with the Azure platform.\n\n* Experience in IT Service Management, Operations, or processes improvement and definition.\n\n* Experience in IT strategy, business requirements gathering, project management, IT roadmaps and advisory.\n\n* Experience working in a cross-functional and fast-paced team environment overseeing delivery teams and measure against defined KPIs.\n\n* Must have a desire and to develop new business and manage client relationships.\n\n* Passion for client service and creating great client experiences, with an attitude of “going above and beyond” to exceed expectations.\n\n* Strong analytical, problem solving, and quality experience.\n\n* Excellent organizational and multi-tasking skills with high attention to detail.\n\n* Excellent communication skills: verbal, written and presentation.\n\n* Thoroughly and accurately understand issues and analyze the problem in a systemic fashion. \n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud and Microsoft jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDowners Grove, Illinois, United States