\nRevinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!\n\n\nThe Revinate Customer Success Manager for APAC (CSM) will lead the post-sales efforts in building processes and procedures that are successful and repeatable in delivering value to the Revinate customer.  The ideal candidate brings a proven record of success in a SaaS technology company where they have helped drive customer adoption, had responsibility for revenue retention, and demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, technology ­driven environment utilizing both digital and in-person interactions to effectively manage a high velocity of activity. \n\n\n\nGoals\n* Customer Success: All customers must be DELIGHTED with Revinate and our service, not just satisfied.\n* Customer Management: CSMs are a single point of contact with support from other groups such as Professional Services, Education and Technical Support. \n* Renewals: Success is driven by high NPS and Renewals. You will be responsible for growth and retention of accounts in the APAC region.\n* Product Support: Understand the requirements of customers, with use cases. Prioritize them for review with the Product team.\n\n\n\nWhat You'll Do\n* Superuser of all Revinate products, know it all inside out\n* Provide coaching and education to improve adoption of the Revinate products by every customer \n* Conduct regular customer reviews/virtual workshops to identify areas of strength and areas for improvement\n* Deliver best practices to customers to help improve their overall Customer Success and the value that Revinate brings\n* Building relationships beyond the day-­to-­day customer contact to ensure engagement across the organization\n* Bring intelligent product feedback and recommendations from customers back to the Revinate Product team\n* Renewals – manage renewals with existing customers\n* Upsells – educate customers on new Revinate products and identify upsell opportunities, again coordinating closely with Sales\n\n\n\nWhat You'll Bring\n* Strong knowledge of account management, including presentation skills, and short/mid/long term opportunity management is essential. \n* Strong technical knowledge, and negotiation skills.\n* Experience in sales methodologies used to prospect within the account, consult with the client on business issues, create and present proposals, negotiate terms, and close sales/renewals.\n* Must be a self-starter; little supervision is required. \n* Candidates must be able to demonstrate skills to negotiate issues with peers, partners, and customers using a Win/Win philosophy. \n* 2+ years of experience in account management, consultative sales, and /or business consulting, preferably within a SaaS model.\n* Fluency in Thai & English is a plus. \n* Hospitality experience is a plus.\n* Travel is required\n* Previous experience as Revenue Manager from a Hotel or Hotel Group is highly preferred \n\n\n\nWhat We Can Offer\n* Competitive salary & quarterly bonus\n* Benefits Package: Comprehensive Medical for you and your family\n* Time off: Annual Leave and Parental Leave for those expecting new family members\n* Extraordinary culture: Focused on learning and every employee’s personal and professional development\n* Amazing co-workers: You'll be surrounded by a passionate, high performing, collaborative team that can help you learn something new every day.\n* Amazing location: our Singapore office is centrally located in the CBD\n\n\n\n\n\n\nRevinate values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion, allowing employees to collaborate, attend local events, and build a strong sense of community and company culture.\nCandidates must be located in the city listed in the job application. Thank you!\n\n\nRevinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary. \n\n\nImportant Security Alert\nWe have been made aware of fraudulent activities involving individuals impersonating our HR team and offering fake job opportunities. Please be vigilant and ensure your safety by verifying all job offers.\n\n\nFor Authentic Opportunities: Only refer to our official careers page on our company website. Your security is our priority. If you encounter any suspicious activity, please report it immediately. Stay safe and secure! You can confirm or inquire with any questions by reaching out to [email protected]\n\n\n\n\n#LI-Hybrid\n#LI-AE1\n\n\nExcited?!  Want to learn more? Apply Now!\nOur Core Values:\nOne Revinate - United & Strong, on a single mission together\nBuilt on Trust - It’s the foundation of everything we do\nExpect Amazing - We think, dream & deliver big\nCustomer Love -- When the customer wins, we win\nMake it Simpler -- Apply it to everything we do\nHungerness -- Feel it, follow it, be relentless about our success\nGrounded in Gratitude - We’re glad to be here & make the most of every day\n\n\nRevinate Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Revinate complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. \n\n\nRevinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary. \n\n\nIf you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected].\n\n\nBy submitting your application you acknowledge that you have read Revinate's Privacy Policy (https://www.revinate.com/privacy/)\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, HR, Marketing and Sales jobs that are similar:\n\n $32,500 — $57,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustralia

\nAbout Coalfire\n \nCoalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.\n \nBut that’s not who we are – that’s just what we do.\n \nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. \n \nAt Coalfire the Application Security (AppSec) Business is composed of highly skilled security testers with a passion for enhancing system security postures.  Our team members actively participate in the information security community and have released toolsets, blog posts, and whitepapers. Our team members train and present at numerous industry conferences, including BlackHat, DefCon, ShmooCon, BlueHat, DerbyCon, 44CON, and numerous BSides, covering offensive and defensive operations as well as the tools and capabilities we create and share.  Come join an amazing technical security team which makes a difference in the information security industry and consistently pushes the limits of offensive and defensive security capabilities.\n \nWe are currently seeking a Senior Manager to support our AppSec Teams Remotely.\n \nPosition Summary\n \nThe Sr. Manager is responsible for the performance of their team of consultants, including team utilization/billability, skillset development, mentoring, and project execution. The Sr. Manager has a strong understanding of Application Security, penetration testing, compliance frameworks, and offensive security best practice requirements, as well as a strong mentoring mentality.  The Sr. Manager oversees projects, performs project tasks, and ensures quality reports for clients. They work closely with Project Managers, Directors, and other Delivery team members to effectively manage their team, project timelines, and deliverables for which they are responsible. Sr. Managers may also be asked to support Sales activities.\n \nAdditionally, Sr. Managers will continue to consult directly for clients for a variety of high-expertise tasks, including application security assessments, code reviews, threat models, and application security program development and implementation engagements.\n\n\n\nWhat You'll Do\n* Manage priorities, tasks and hours on projects in conjunction with the project manager to achieve successful project delivery with team and non-team planned resources.\n* Either handle or escalate client and project-related issues in a timely manner.\n* Interface with clients as a thought leader, individual contributor, and/or Engagement Lead through entire engagement, interacting will all levels of client organizations. Establish and maintain positive, collaborative relationships with clients and stakeholders.\n* Collaborate with project managers, quality management, sales, and other delivery team members to drive customer satisfaction and meet project deliverables.\n* Lead customer-facing meetings including charter/kickoff, periodic status, and project debrief meetings.\n* Provide mentorship and coaching to team members in areas of AppSec-specific penetration testing tradecraft, security consultation, and reporting / presentations. \n* Provide HR administrative duties for team members as required.\n* Work with AppSec Leadership to develop/mature/maintain SOP’s and methodologies in support of AppSec products and services.\n* Continuous professional development in maintaining a strong depth of knowledge in the practice area\n* Support the team growth through the hiring interview process, acting as the hiring manager and working with your Director on compensation.\n* Track team utilization against billable targets.\n* Continue to perform direct, billable tasking in any/all application security offerings, including assessments, threat modelling, advisory work, training, and more.\n* Provide Sales Support as necessary and in support of developing skills on a management career path.  Additionally, continue to develop yourself as the seasoned technical SME.\n* Primarily remote\n* Ability to travel up to 10% (potentially & during normal circumstances)\n\n\n\nWhat You'll Bring\n* Ability to lead penetration testing projects/team independently for the full project lifecycle\n* Strong understanding of application architecture and Software Development Lifecycles (SDLC)\n* In-depth experience with various testing methodologies and creating custom tools “on-the-fly”\n* Strong working knowledge with tools such as Burp Suite, Postman, SQLmap, etc., as well as commercial, automated Static (SAST) and Dynamic (DAST) solutions\n* Strong working knowledge of at least two programming or scripting languages\n* Strong understanding of API/web services, as well as web, mobile, thick client, and IoT applications\n* Strong understanding of security principles, policies, and industry best practices\n* An aptitude for technical writing, including assessment reports, presentations, and operating procedures\n* Familiarity with Open Web Application Security Project (OWASP), Software Assurance Maturity Model (SAMM), and National Institute of Standards and Technology (NIST) Special Publications\n* Understanding of the essential business practices of a professional consulting organization\n* Significant experience in a consulting/professional services role \n* Significant experience in Application Security or a related role\n\n\n\nBonus Points\n* An advanced degree in an IT-related field\n* Familiarity with Open Source Security Testing Methodology Manual (OSSTMM), Open Web Application Security Project (OWASP), and National Institute of Standards and Technology (NIST) Special Publications\n* Knowledge of applied cryptographic protocols\n* OSCP/E, OSWE, OSED, GWAPT, GPEN, or GXPN certification(s)\n\n\n\n\n\nWhy You'll Want to Join Us \n \nAt Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office. \n \nRegardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like flexible time off, certification and training reimbursement, and comprehensive insurance options.\n \nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $104,000 to $179,600 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting, Testing, Senior and Sales jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nAbout Us\nObserve.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.\n\n\nObserve.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.\n\n\nThe Opportunity\nWe are seeking an Enterprise Account Executive here at Observe AI. In this role, you will be responsible for our growth as we build upon the success we’ve had delivering for our mid-market clients. We will trust you to evangelize Observe.ai, run your business like a CEO, and consistently exceed quarterly and annual targets.  \n\n\n\nWhat you'll be doing:\n* Prospect, develop, manage sales pipeline and close new customers onto our Observe.ai Platform through inbound and outbound efforts\n* Build relationships with senior executives and decision makers across all industries\n* Collaborate with the channel community to develop pipeline and secure new business\n* Own the full sales-cycle from lead to close\n* Coordinate resources throughout the sales cycle, including legal, sales engineering implementation specialists and leadership\n* Educate and consult customers on the value of Observe throughout the sales and adoption cycle\n* Model a wide range of use cases in which Observe can drive business transformation across different industries\n* Prioritize opportunities and manage a high volume of inbound and outbound email efficiently\n* Forecast performance against sales targets with a high degree of accuracy using a combination of bottoms up deal by deal commits and top down territory analysis\n\n\n\nWho you are:\n* 5+ years of quota carrying software or technology sales, closing complex sales cycles\n* Success selling a disruptive product into an unexpected buyer\n* Consistent track record of over-achieving quota (top 10-20% of company)\n* Experience closing transactions >$100k ACV to line of business executives\n* Success collaborating with the channel and partner community is preferred\n* Previous experience with Next Gen Contact Center technology is ideal\n\n\n\n\n\nCompensation, Benefits and Perks\nCompetitive compensation including equity\nExcellent medical, dental, and vision insurance options\nFlexible time off \nGenerous holidays and parental leave policies\n401K plan\nLearning & Development fund to support you in your continuing education journey and professional development\nFun events to drive towards our culture supporting a community of Connect, Collaborate, Celebrate\n\n\nOur Commitment to Inclusion and Belonging\nObserve.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.\n\n\nWe welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.\n\n\nIf you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Education, Senior and Sales jobs that are similar:\n\n $47,500 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, US

\nAbout Us\nObserve.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.\n\n\nObserve.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.\n\n\nThe Opportunity\nWe are seeking an Enterprise Account Executive based on the East Coast here at Observe AI. In this role, you will be responsible for our growth as we build upon the success we’ve had delivering for our mid-market clients. We will trust you to evangelize Observe.ai, run your business like a CEO, and consistently exceed quarterly and annual targets.  \n\n\n\nWhat you'll be doing:\n* Prospect, develop, manage sales pipeline and close new customers onto our Observe.ai Platform through inbound and outbound efforts\n* Build relationships with senior executives and decision makers across all industries\n* Collaborate with the channel community to develop pipeline and secure new business\n* Own the full sales-cycle from lead to close\n* Coordinate resources throughout the sales cycle, including legal, sales engineering implementation specialists and leadership\n* Educate and consult customers on the value of Observe throughout the sales and adoption cycle\n* Model a wide range of use cases in which Observe can drive business transformation across different industries\n* Prioritize opportunities and manage a high volume of inbound and outbound email efficiently\n* Forecast performance against sales targets with a high degree of accuracy using a combination of bottoms up deal by deal commits and top down territory analysis\n\n\n\nWho you are:\n* 5+ years of quota carrying software or technology sales, closing complex sales cycles\n* Success selling a disruptive product into an unexpected buyer\n* Consistent track record of over-achieving quota (top 10-20% of company)\n* Experience closing transactions >$100k ACV to line of business executives\n* Success collaborating with the channel and partner community is preferred\n* Previous experience with Next Gen Contact Center technology is ideal\n\n\n\n\n\nCompensation, Benefits and Perks\nCompetitive compensation including equity\nExcellent medical, dental, and vision insurance options\nFlexible time off \nGenerous holidays and parental leave policies\n401K plan\nLearning & Development fund to support you in your continuing education journey and professional development\nFun events to drive towards our culture supporting a community of Connect, Collaborate, Celebrate\n\n\nOur Commitment to Inclusion and Belonging\nObserve.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.\n\n\nWe welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.\n\n\nIf you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Education, Senior and Sales jobs that are similar:\n\n $47,500 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, US