\nRevinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinateโs Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!\n\n\nThe Revinate Customer Success Manager for APAC (CSM) will lead the post-sales efforts in building processes and procedures that are successful and repeatable in delivering value to the Revinate customer. The ideal candidate brings a proven record of success in a SaaS technology company where they have helped drive customer adoption, had responsibility for revenue retention, and demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, technology ยญdriven environment utilizing both digital and in-person interactions to effectively manage a high velocity of activity. \n\n\n\nGoals\n* Customer Success: All customers must be DELIGHTED with Revinate and our service, not just satisfied.\n* Customer Management: CSMs are a single point of contact with support from other groups such as Professional Services, Education and Technical Support. \n* Renewals: Success is driven by high NPS and Renewals. You will be responsible for growth and retention of accounts in the APAC region.\n* Product Support: Understand the requirements of customers, with use cases. Prioritize them for review with the Product team.\n\n\n\nWhat You'll Do\n* Superuser of all Revinate products, know it all inside out\n* Provide coaching and education to improve adoption of the Revinate products by every customer \n* Conduct regular customer reviews/virtual workshops to identify areas of strength and areas for improvement\n* Deliver best practices to customers to help improve their overall Customer Success and the value that Revinate brings\n* Building relationships beyond the day-ยญto-ยญday customer contact to ensure engagement across the organization\n* Bring intelligent product feedback and recommendations from customers back to the Revinate Product team\n* Renewals โ manage renewals with existing customers\n* Upsells โ educate customers on new Revinate products and identify upsell opportunities, again coordinating closely with Sales\n\n\n\nWhat You'll Bring\n* Strong knowledge of account management, including presentation skills, and short/mid/long term opportunity management is essential. \n* Strong technical knowledge, and negotiation skills.\n* Experience in sales methodologies used to prospect within the account, consult with the client on business issues, create and present proposals, negotiate terms, and close sales/renewals.\n* Must be a self-starter; little supervision is required. \n* Candidates must be able to demonstrate skills to negotiate issues with peers, partners, and customers using a Win/Win philosophy. \n* 2+ years of experience in account management, consultative sales, and /or business consulting, preferably within a SaaS model.\n* Fluency in Thai & English is a plus. \n* Hospitality experience is a plus.\n* Travel is required\n* Previous experience as Revenue Manager from a Hotel or Hotel Group is highly preferred \n\n\n\nWhat We Can Offer\n* Competitive salary & quarterly bonus\n* Benefits Package: Comprehensive Medical for you and your family\n* Time off: Annual Leave and Parental Leave for those expecting new family members\n* Extraordinary culture: Focused on learning and every employeeโs personal and professional development\n* Amazing co-workers: You'll be surrounded by a passionate, high performing, collaborative team that can help you learn something new every day.\n* Amazing location: our Singapore office is centrally located in the CBD\n\n\n\n\n\n\nRevinate values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion, allowing employees to collaborate, attend local events, and build a strong sense of community and company culture.\nCandidates must be located in the city listed in the job application. Thank you!\n\n\nRevinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary. \n\n\nImportant Security Alert\nWe have been made aware of fraudulent activities involving individuals impersonating our HR team and offering fake job opportunities. Please be vigilant and ensure your safety by verifying all job offers.\n\n\nFor Authentic Opportunities: Only refer to our official careers page on our company website. Your security is our priority. If you encounter any suspicious activity, please report it immediately. Stay safe and secure! You can confirm or inquire with any questions by reaching out to [email protected]\n\n\n\n\n#LI-Hybrid\n#LI-AE1\n\n\nExcited?! Want to learn more? Apply Now!\nOur Core Values:\nOne Revinate - United & Strong, on a single mission together\nBuilt on Trust - Itโs the foundation of everything we do\nExpect Amazing - We think, dream & deliver big\nCustomer Love -- When the customer wins, we win\nMake it Simpler -- Apply it to everything we do\nHungerness -- Feel it, follow it, be relentless about our success\nGrounded in Gratitude - Weโre glad to be here & make the most of every day\n\n\nRevinate Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Revinate complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. \n\n\nRevinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary. \n\n\nIf you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected].\n\n\nBy submitting your application you acknowledge that you have read Revinate's Privacy Policy (https://www.revinate.com/privacy/)\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, HR, Marketing and Sales jobs that are similar:\n\n
$32,500 — $57,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAustralia
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Job Description Team: As a member of the Fintel team, youโll have the opportunity to work on innovative solutions not only creating software but building trust and stability in the digital age. With FISโs unmatched investment in innovation and its global reach, youโll be part of a team that operates at a scale that few others can match. You will have a chance to solve problems at a massive scale across over 200k clients, including the worldโs leading banks, and process $1T on an annual basis. You will use the latest AI/ML technologies to build highly available and scalable services to combat fraud. Join the FIS Financial Intelligence team and be part of a mission to revolutionize the industry and protect every financial transaction. Role: We are looking for a Staff Software Development Engineer to help us build a brand-new financial technology platform for the future. We look for people who operate like owners, who love to learn, have grit, and operate with integrity and empathy. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out โ and set you apart. We welcome diverse perspectives and people who are not afraid to challenge assumptions. Note: We have a hybrid work environment in our Seattle/Bellevue office unless the role or business dictates otherwise. What you will be doing: Contribute on major initiatives to extend our financial platform capabilities. Partner closely with product managers, designers, and other stakeholders to fully understand the feature and product vision and provide engineering feedback. Design elegant API interfaces and domain models to provide consistency across multiple downstream vendor integrations. Build secure, robust, scalable, and performant systems for processing transactions and managing customer data. Create and integrate sophisticated web-based user interfaces and journeys Set and maintain high standards of technical excellence across the team. Achieve operational excellence by participating in the team on-call rotation and owning production issues from root cause analysis to resolution. Collaborate with cross-functional stakeholders to prioritize projects and communicate changes to broader audiences. Estimate project timelines, ensuring that projects you own stay on track and escalating as needed. Mentor junior engineers and help hire new talent to build a stronger team. What you will need: 4+ years of relevant technical experience in software development roles. Full-stack development experience. Fluency with web UI frameworks such as React or similar. Bachelorโs degree in computer science or directly related field. Experience leading projects from architectural design to production, while setting and maintaining high standards of technical excellence across your team. Strong communication and collaboration skills, and a history of working effectively with your team and cross-functional stakeholders. Experience or interest in building FinTech, payment, or banking systems. Added bonus if you have: 5+ years of experience working on high scale or high stakes production software. 2+ years of experience working with service mesh architectures on major Cloud providers like AWS/Azure/GCP. 2+ years of experience in building FinTech, payment, or banking systems. Experience designing and implementing APIs for third-party developers. Experience integrating third-party vendor solutions into backend systems. Experience with Python (Flask & Django)/Go/Java and Kubernetes. FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $189,100.00 - $317,690.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, React, Python, Recruiter, Cloud, API, Executive, Junior, Engineer and Backend jobs that are similar:\n\n
$57,500 — $92,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUS WA GRT SEA Virtual
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Job Description We are the FIS Embedded Finance team, and our mission is to enable developers across all verticals to imagine, create and monetize financial products to profoundly transform the way the entire financial industry consumes services. Today, it's difficult for many businesses to build the financial products they imagine. Whether that's launching a new credit or debit card, a savings account, a lending business, or anything else โ there are barriers in the way, that require excessive time and effort. We make it trivially easy for businesses to compliantly offer financial products and innovate on their key differentiators rather than spend all their time building and maintaining financial infrastructure. We are looking for Backend Software Engineers to help us build a brand-new financial technology platform for the future. We look for people who operate like owners, love to learn, have grit, and operate with integrity and empathy. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out โ and set you apart. We welcome diverse perspectives and people who are not afraid to challenge assumptions. **NOTE: This position is based in the greater Seattle/Bellevue, WA area. We plan to bring the team together regularly for design, ideation, and connection-building. GENERAL DUTIES & RESPONSIBILITIES Deliver high quality code following the best practices of coding standards, efficiency, readability, maintainability, reliability, well tested. Partner closely with product managers, designers, and other stakeholders to fully understand the feature and product vision and provide engineering feedback. Design elegant API interfaces and domain models to provide consistency across multiple downstream vendor integrations. Build secure, robust, scalable, and performant systems for processing transactions and managing customer data. Set and maintain high standards of technical excellence across the team. Achieve operational excellence by participating in the team on-call rotation and owning production issues from root cause analysis to resolution. Collaborate with cross-functional stakeholders to prioritize projects and communicate changes to broader audiences. Estimate project timelines, ensuring that projects you own stay on track and escalating as needed. Mentor junior engineers and help hire new talent to build a stronger team. โฏ QUALIFICATIONS 10+ years of relevant technical experience in software development roles. Bachelorโs degree in computer science or directly related field. Experience leading projects from architectural design to production while setting and maintaining high standards of technical excellence across your team. Strong communication and collaboration skills and a history of working effectively with your team and cross-functional stakeholders. Experience or interest in building FinTech, payment, or banking systems. โฏ PREFERRED QUALIFICATIONS Experience working with service mesh architectures on major Cloud providers like AWS/Azure/GCP. Experience designing and implementing APIs for third-party developers. Experience integrating third-party vendor solutions into backend systems. Experience with Python (Flask & Django) and Kubernetes. Experience with financial standards like ISO 8583/20022 and ACH/NACHA. What we offer you: At FIS, we hire the best. In return, you receive exceptional benefits, including: Opportunities to innovate in FinTech Tools for personal and professional growth Inclusive and diverse work environment Resources to invest in your community Competitive salary and benefits #Platforms FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $136,190.00 - $228,790.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, Recruiter, Finance, Cloud, API, Executive, Junior, Engineer and Backend jobs that are similar:\n\n
$60,000 — $102,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUS WA SEA Virtual
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.