\nAbout PhotonIQ by Macrometa\n\nPhotonIQ, a product of Macrometa, is revolutionizing the application acceleration landscape with our AI-powered solutions. We empower enterprise customers like Salesforce, StubHub, and Ford Motor Co. to enhance Core Web Vitals, improve conversion rates, and accelerate overall user experience while ensuring worldwide privacy compliance. With a delivery network presence in 25 global regions and over 4,200 points of presence, we offer unmatched reach and performance.\n\n \n\nAbout Macrometa\n\nMacrometa, backed by noted Silicon Valley investors including Pelion Ventures (CloudFlare seed to IPO), DNX Ventures, Fusion Fund, Akamai, and Benhamou Global Ventures, is emerging as a disruptor in the CDN-Edge Cloud space. Our unique Global Data Network edge computing platform enables the development and deployment of latency-sensitive, distributed applications on a global scale. To date, Macrometa has raised $35M in venture capital financing.\n\nThe Opportunity\n\nPhotonIQ by Macrometa is seeking a highly skilled and experienced Senior Technical Writer to join our team. In this role, you will be responsible for creating and maintaining comprehensive API documentation, tutorials, SDKs, and user guides for our cutting-edge GDN & PhotonIQ services, tailored specifically for customer developers and architects.\n\nKey Responsibilities\n\n\n* Develop and execute documentation project plans independently, analyzing data to identify areas for improvement and driving the vision of how documentation contributes to business success.\n\n* Write clear, accurate, and engaging content for engineering audiences, explaining complex concepts such as architecting multiple cloud-based services, going beyond simply fleshing out notes from engineers or product managers.\n\n* Collaborate with technical teams to gain a deep understanding of product details and translate them into accessible, user-friendly documentation.\n\n* Leverage LLMs (Large Language Models) to streamline content creation and ensure documentation accuracy and user-friendliness.\n\n* Manage the entire documentation lifecycle, from planning and publishing to updating and incorporating feedback for continuous improvement.\n\n* Demonstrate strong product, project, and program management skills, taking ownership of documentation initiatives and driving them to completion.\n\n\n\n\nRequirements\n\n\n* Proven experience as a technical writer, with a strong preference for experience in documenting SaaS products and APIs.\n\n* Strong technical background, with the ability to understand and explain complex technical concepts to developer audiences, potentially even possessing the skills to work as a junior/mid-level engineer.\n\n* Exceptional writing skills with minimal need for editing, and a deep understanding of technical writing best practices, style guidelines, and nuances (e.g., comma usage, capitalization in headings, tense differences in various document types).\n\n* Proficiency in Markdown, HTML/CSS, and documentation tools such as Git, JIRA, and Confluence.\n\n* Experience working in a startup or fast-paced tech company environment is highly desirable.\n\n* A proactive, ambitious, and results-driven mindset, with a commitment to delivering high-quality work consistently and efficiently.\n\n\n\n\nPreferred Qualifications:\n\n\n* Experience writing about SaaS services and distributed systems\n\n* Previous experience working in a startup or fast-paced tech company environment\n\n\n\n\nBenefits\n\n\n* Competitive salary, valuable stock options and performance bonuses\n\n* Flexible work hours and remote work options\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Writer, Cloud, API and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the Role: \n\nWe are building our documentation team and are looking for a Technical Writer to help lead the end-to-end vision, strategy, and implementation of Redpanda products. Reporting to the Technical Writing Manager, you will document multiple functional areas of Redpanda products, including all aspects of security, data balancing, and cluster configuration. You will advocate for the user experience of our products (including the core streaming platform and cloud SaaS areas), spearhead a user-centric approach, and help lead product strategy. You will be a foundational member of the documentation team, helping to build processes, and drive strategy. This is an opportunity to work closely with product and engineering leadership and teams at a fast-growing, well-funded startup.\n\nYou Will:\n\n\n* Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation\n\n* Write, format, and edit content, including security configurations, cluster configuration, and Redpanda Cloud content\n\n* Contribute to web content design–a content design background is a plus\n\n* Facilitate knowledge sharing throughout our engineering, product management, and design teams and help produce accurate, well-written communications\n\n* Partner with content specialists to define documentation standards and best practices\n\n* Participate in assessing and proposing software and methods to continuously improve our documentation processes\n\n* Write and revise content/test features with the customer experience as the primary driver\n\n* Engage in community discussions with OSS, prospective, and paying customers\n\n* Be part of a diverse remote distributed team\n\n\n\n\nYou Have:\n\n\n* 4+ years of experience writing technical documentation for an external developer audience\n\n* Familiarity with basic software security fundamentals \n\n* Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation\n\n* Recent experience working in a docs-as-code environment \n\n* Understand and have worked on Git, open-source development, Asciidoc/Antora, front-end web development\n\n* Experience working with open source technologies and communities\n\n* Read and code in languages such as Java, golang or Python, and YAML–familiarity with data streaming and/or Apache Kafka a plus\n\n* Excellent information architecture and information design skills\n\n* Familiar working with Apache Kafka® (event streaming), databases, or distributed systems\n\n* Rabid desire to help our customers get the information they need quickly and easily\n\n* Excellent writing, editing, and verbal communication skills\n\n\n\n\n \n\nU.S. base salary range for this role is $144,000 - $170,000 (CA, NY, WA) and $125,000 - $148,000 (other US locations). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Writer, Education, Cloud and Golang jobs that are similar:\n\n
$65,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
