\n​Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.\n\n\nWe are seeking a highly skilled Principal Software Engineer with expertise in decomposing monolithic applications within a complex environment. The ideal candidate will lead an ongoing effort to break down our application into smaller, more manageable services while implementing best practices for testing, observability, and enhancing the developer experience. This role is crucial in driving the modernization and optimization of our software architecture to align with industry standards and improve overall system performance.\n\n\nShipping & handling responsibilities:\n\n\n- Lead the decomposition of a monolithic application into microservices or smaller components, optimizing for scalability and flexibility.\n- Drive the adoption of best practices for testing, including unit testing, integration testing, and automated testing to ensure high code quality and reliability.\n- Implement strategies for observability, monitoring, and logging to enable efficient troubleshooting, performance optimization, and proactive issue identification.\n- Collaborate with cross-functional teams to enhance the developer experience through streamlined processes, development tools, and documentation.\n- Up-skill and guide a team of engineers in software design principles, best practices, and modern architectures.\n- Stay updated on industry trends, emerging technologies, and best practices to continuously improve the software development lifecycle.\n\n\n\nDo you tick the ​​boxes​​?\n* 10+ years of experience in software development\n* Experience in decomposing an existing application into service oriented architecture\n* Extensive experience working in complex distributed architectures\n* Strong proficiency in software design principles, architecture patterns, and system decomposition strategies\n* Demonstrated expertise in testing methodologies, including test automation, test-driven development, and continuous integration/continuous deployment\n* Deep understanding of observability tools, monitoring systems, and logging frameworks\n* Excellent communication and collaboration skills to work effectively with diverse teams and stakeholders\n* Proven track record of implementing best practices and driving software modernization initiatives\n* Strong leadership skills with the ability to mentor team members and influence technical decisions\n* BS or MS degree in Computer Science or equivalent experience.\n\n\n\nBonus\n* Prior experience working or interacting with shipping and/or postal carriers\n* Experience integrating with APIs that use REST and/or gRPC protocols\n* Experience with Django and/or FastAPI.\n* Experience using Python and/or Golang in production at scale\n* Interest and experience in performance tuning, concurrency, microservices, security, and data analytics\n* Experience with messaging systems such as NSQ, Kafka, SQS and Celery\n* Experience with DevOps tooling such as Docker, Terraform, Kubernetes, CircleCI, GitHub Actions, ArgoCD, New Relic, PagerDuty, etc\n* Experience with AWS/Cloud services such as EC2, S3, DynamoDB, Lambda, Route 53, Cloud Formation, Cloudflare, IAM, etc.\n\n\n\nWhat's in the Shippo package:\n* Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!\n* Take-as-much-as-you-need vacation policy & flexible working \n* One week-long company wide winter shutdown \n* 3 Volunteer Days Off (VTOs)\n* WFH stipend to set up your home office\n* Charity donation match up to $100\n* Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth\n* Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings\n\n\n\n\n\n$191 - $258 a year\n\nOur Compensation Shippolicy:\nWe believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min $191k to a max $258k annual salary (standard range). We tend to anchor our offers in the mid point ($225k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.\nThe actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.\n\n\nSail through the process:\nHere at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]\n\n\nShippos in the wild:\nOur people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.\nFor locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, Django, Testing, DevOps, Cloud, API, Golang and Engineer jobs that are similar:\n\n $65,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.\n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nOverview \n\nIn this role as a Software Development Engineer II - Full stack or BE, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products.\n\nYou Will\n\n\n\n* Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, Integrations with contact center providers like Avaya, Cisco, Amazon Connect, voice based telephony, and new product development. \n\n* Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality\n\n* Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.\n\n* Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.\n\n* Develop Java based backend services\n\n* If full stack, Develop UI using Vue, Angular\n\n\n\n\nYou Have\n\n\n* 6+ years of software development experience\n\n* 4+  Experience with programming languages: Java\n\n* 3+ years of experience in development of Microservices, RESTful API, backend systems and successful production software systems\n\n* Strong Object Oriented design and implementation experience, strong knowledge of web protocols, and knowledge of distributed systems architectures.\n\n* Solid understanding of Data Structures and Algorithm Design\n\n* Experience with one of the following: Kafka, Elasticsearch, Redis\n\n* Experience in databases technologies like MySQL, Postgres, Firestore\n\n* Experience with Git, Jenkins, and other Development tools\n\n* Analytical and problem-solving skills\n\n* Advocating and executing on automated testing strategies in all developed code and helping to ensure code quality and consistency for your team. \n\n* Experience working on large scale deployments and performance tuning\n\n* Experience developing cloud software services and an understanding of design for scalability, performance and reliability\n\n* Good to have Development experience with Unix, Docker, and Kubernetes infrastructure on GCP/GKE\n\n* Good to have 2+ years of experience in building UI using web frameworks like Vue, Angular or other JavaScript\n\n* Bachelor's degree in Computer Science or related field\n\n\n\n\nBenefits\n\n\n\n* Health: Medical, Dental, and Vision\n\n* Time away: Vacation and holidays\n\n* Development: Generous tuition reimbursement and access to internal professional development resources.\n\n* Equal opportunity employer\n\n\n\n\nWhy You’ll Love Working Here\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.\n\nBelonging At LivePerson\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Java, Cloud, Angular, Engineer and Backend jobs that are similar:\n\n $55,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.\n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nOverview \n\nIn this role as a Software Development Engineer II - Full stack or BE, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products.\n\nYou Will\n\n\n\n* Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, Integrations with contact center providers like Avaya, Cisco, Amazon Connect, voice based telephony, and new product development. \n\n* Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality\n\n* Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.\n\n* Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.\n\n* Develop Java based backend services\n\n* If full stack, Develop UI using Vue, Angular\n\n\n\n\nYou Have\n\n\n* 8+ years of software development experience\n\n* 6+  Experience with programming languages: Java\n\n* 5+ years of experience in development of Microservices, RESTful API, backend systems and successful production software systems\n\n* Strong Object Oriented design and implementation experience, strong knowledge of web protocols, and knowledge of distributed systems architectures.\n\n* Solid understanding of Data Structures and Algorithm Design\n\n* Experience with one of the following: Kafka, Elasticsearch, Redis\n\n* Experience in databases technologies like MySQL, Postgres, Firestore\n\n* Experience with Git, Jenkins, and other Development tools\n\n* Analytical and problem-solving skills\n\n* Advocating and executing on automated testing strategies in all developed code and helping to ensure code quality and consistency for your team. \n\n* Experience working on large scale deployments and performance tuning\n\n* Experience developing cloud software services and an understanding of design for scalability, performance and reliability\n\n* Good to have Development experience with Unix, Docker, and Kubernetes infrastructure on GCP/GKE\n\n* Good to have 2+ years of experience in building UI using web frameworks like Vue, Angular or other JavaScript\n\n* Bachelor's degree in Computer Science or related field\n\n\n\n\nBenefits\n\n\n\n* Health: Medical, Dental, and Vision\n\n* Time away: Vacation and holidays\n\n* Development: Generous tuition reimbursement and access to internal professional development resources.\n\n* Equal opportunity employer\n\n\n\n\nWhy You’ll Love Working Here\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.\n\nBelonging At LivePerson\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Java, Cloud, Angular, Engineer and Backend jobs that are similar:\n\n $55,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. \n\nOverview:\n\nIn this role as SDET level II, you will be a highly contributing member of a core engineering team working to build the LivePerson products offering from the ground up and expertly integrating it into the existing LivePerson offering. We are looking for a SDET II to develop and execute exploratory and automated tests to ensure product quality. The responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. This also includes creating a test framework and/or integrating with other test frameworks. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)\n\nYou will: \n\n\n* Review requirements, specifications, and technical design documents to provide timely and meaningful feedback\n\n* Create detailed, comprehensive, and well-structured test plans and test cases\n\n* Create System, Resiliency and Performance verification test plans and test cases\n\n* Estimate, prioritize, plan and coordinate testing activities\n\n* Design, implement develop and execute automation scripts using open source tools\n\n* Identify, record, document thoroughly and track bugs\n\n* Perform thorough regression testing when bugs are resolved\n\n* Develop and apply testing processes for new and existing products to meet client needs\n\n* Liaise with internal teams (e.g. developers and product managers) to identify system requirements\n\n* Monitor debugging process results\n\n* Investigate the causes of non-conforming software and train users to implement solutions\n\n* Track quality assurance metrics, like defect densities and open defect counts\n\n* Stay up to date with new testing tools and test strategies\n\n\n\n\nYou have:\n\n\n* 4+ Years of industry experience\n\n* BS/MS degree in Computer Science, Engineering, or a related subject\n\n* Proven work experience in software quality assurance\n\n* Good knowledge of software QA methodologies, tools and processes\n\n* Must have Programming skills in Java, Python, JavaScript or TypeScript.\n\n* Relational or non relational databases experience, including MySQL and Cassandra.\n\n* Self-starter, with ability to perform QA Duties with minimal supervision.\n\n* Experience testing REST based APIs\n\n* Experience in writing clear, concise, and comprehensive test plans and test cases\n\n* Experience  in Automation Framework (Selenium GRID, PlayWright, PyTest)\n\n* Experience is QA automation tools, frameworks, and libraries\n\n* Hands-on experience with both white box and black box testing\n\n* Experience working with AWS and Amazon Connect is a plus.\n\n* Hands-on experience with automated testing tools and libraries (TestNG)\n\n* Experience working in an Agile/Scrum development process\n\n* Experience with performance, resiliency and/or security testing is a plus\n\n* Experience working with Chaos Monkey, JMeter is a plus\n\n* Knowledge of CI/CD and experience working with Jenkins or similar tools.\n\n* Strong preference to candidates with experience testing integration of IVR, telephony, CRM, or CTI applications.\n\n* Excellent Analytical Skills with detailed understanding of SDLC especially with Agile development methodology\n\n* Experience with Kafka and Elasticsearch is huge plus\n\n* Understands process and sees value in automation and efficiency.\n\n* Strong problem solving experience being able to come up with solutions including collaborating with 3rd party engineering teams.\n\n\n\n\nBenefits: \n\n\n* Health: medical, dental, and vision\n\n* Time away: vacation and holidays\n\n* Development: Generous tuition reimbursement and access to internal professional development resources.\n\n* Equal opportunity employer\n\n* #LI-Remote\n\n\n\n\nWhy you’ll love working here: \n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson:\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, JavaScript, Cloud and Engineer jobs that are similar:\n\n $57,500 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.\n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nOverview\nOver the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.\n\nThe successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.\n\nYou Will\n\n\nWe are looking for a Software Development Engineer in Test (Automation, Load & Performance Testing) to develop and execute exploratory and automated tests to ensure product quality. SDET responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)\n\n\n* Review requirements, specifications and technical design documents to provide timely and meaningful feedback\n\n* Create detailed, comprehensive and well-structured test plans and test cases\n\n* Create System, Resiliency and Performance verification test plans and test cases\n\n* Estimate, prioritize, plan and coordinate testing activities\n\n* Design, develop and execute automation scripts using open source tools\n\n* Identify, record, document thoroughly and track bugs\n\n* Perform thorough regression testing when bugs are resolved\n\n* Develop and apply testing processes for new and existing products to meet client needs\n\n* Liaise with internal teams (e.g. developers and product managers) to identify system requirements\n\n* Monitor debugging process results\n\n* Investigate the causes of non-conforming software and train users to implement solutions\n\n* Track quality assurance metrics, like defect densities and open defect counts\n\n* Stay up-to-date with new testing tools and test strategies\n\n\n\n\nYou Have\n\n\n\n* 5+ Years of experience\n\n* Experience with performance, resiliency and/or security testing is a must\n\n* Experience working with Chaos Monkey, JMeter, NodeJS  is preferred.\n\n* Strong programming skills in one of the languages such as: Java/Javascript.\n\n* BS/MS degree in Computer Science, Engineering or a related subject\n\n* Proven work experience in software quality assurance\n\n* Strong knowledge of software QA methodologies, tools and processes\n\n* Experience testing SPA and REST based API’s in microservices based software\n\n* Experience in writing clear, concise and comprehensive test plans and test cases\n\n* Experience is QA automation tools, frameworks and libraries\n\n* Hands-on experience with both white box and black box testing\n\n* Hands-on experience with automated testing tools and libraries\n\n* Experience working in an Agile/Scrum development process\n\n* Experience testing high scalable distributed systems is a must\n\n* Knowledge of CI/CD and experience working with Jenkins or similar tools.\n\n\n\n\nBenefits\n\n\n\n* Health: Medical, Dental, and Vision\n\n* Time away: Vacation and holidays\n\n* Development: Generous tuition reimbursement and access to internal professional development resources.\n\n* Equal opportunity employer\n\n\n\n\nWhy You’ll Love Working Here\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.\n\nBelonging At LivePerson\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud and Engineer jobs that are similar:\n\n $55,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India

\n LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.  \n\n\n\nOverview:\n\nIn this role as QA II you will be a highly contributing member of a core engineering team working to build the LivePerson products offering from the ground up and expertly integrating it into the existing LivePerson offering. We are looking for a QA to develop and execute exploratory and automated tests to ensure product quality. The responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. This also includes creating a test framework and/or integrating with other test frameworks. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)\n\n \n\nYou will: \n\n\n* Review requirements, specifications, and technical design documents to provide timely and meaningful feedback\n\n* Create detailed, comprehensive, and well-structured test plans and test cases\n\n* Create System, Resiliency and Performance verification test plans and test cases\n\n* Estimate, prioritize, plan and coordinate testing activities\n\n* Design, implement develop and execute automation scripts using open source tools\n\n* Identify, record, document thoroughly and track bugs\n\n* Perform thorough regression testing when bugs are resolved\n\n* Develop and apply testing processes for new and existing products to meet client needs\n\n* Liaise with internal teams (e.g. developers and product managers) to identify system requirements\n\n* Monitor debugging process results\n\n* Investigate the causes of non-conforming software and train users to implement solutions\n\n* Track quality assurance metrics, like defect densities and open defect counts\n\n* Stay up to date with new testing tools and test strategies\n\n\n\n\n \n\nYou have:\n\n\n* 5+ Years of industry experience\n\n* BS/MS degree in Computer Science, Engineering, or a related subject\n\n* Proven work experience in software quality assurance\n\n* Good knowledge of software QA methodologies, tools and processes\n\n* Must have Programming skills in Java, Python, JavaScript or TypeScript.\n\n* Relational or non relational databases experience, including MySQL and Cassandra.\n\n* Self-starter, with ability to perform QA Duties with minimal supervision.\n\n* Experience testing REST based API’s\n\n* Experience in writing clear, concise, and comprehensive test plans and test cases\n\n* Experience  in Automation Framework (Cypress, PlayWright, PyTest)\n\n* Experience is QA automation tools, frameworks, and libraries\n\n* Hands-on experience with both white box and black box testing\n\n* Hands-on experience with automated testing tools and libraries (TestNG)\n\n* Experience working in an Agile/Scrum development process\n\n* Experience with performance, resiliency and/or security testing is a plus\n\n* Experience working with Chaos Monkey, JMeter is a plus\n\n* Knowledge of CI/CD and experience working with Jenkins or similar tools.\n\n* Strong preference to candidates with experience testing integration of telephony, CRM, or CTI applications\n\n* Experience working with Google Cloud Platform, AWS, or Microsoft Azure\n\n* Excellent Analytical Skills with detailed understanding of SDLC especially with Agile development methodology\n\n* Experience with Kafka and Elasticsearch is huge plus\n\n* Understands process and sees value in automation and efficiency\n\n* Strong problem solving experience being able to come up with solutions including collaborating with 3rd party engineering teams.\n\n\n\n\n \n\n \n\nBenefits: \n\nThe salary range for this role will be between $86000 to $105,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:\n\n \n\n\n* Health: Health: medical, dental, and vision insurance and wellbeing resources and programs\n\n* Time away: Public holidays and discretionary PTO package for flexible days off with manager approval\n\n* Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability\n\n* Family: parental leave, maternity support, fertility services\n\n* Development: Generous tuition reimbursement and access to internal professional development resources.\n\n* #LI-Remote\n\n\n\n\n \n\nWhy you’ll love working here: \n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson:\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.\n\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Recruiter, JavaScript, Cloud and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nOregon City, Oregon, United States

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.\n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nOverview\nOver the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.\n\nThe successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.\n\nYou Will\n\n\nWe are looking for a Software Development Engineer in Test (Load & Performance Testing) to develop and execute exploratory and automated tests to ensure product quality. SDET responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)\n\n\n* Review requirements, specifications and technical design documents to provide timely and meaningful feedback\n\n* Create detailed, comprehensive and well-structured test plans and test cases\n\n* Create System, Resiliency and Performance verification test plans and test cases\n\n* Estimate, prioritize, plan and coordinate testing activities\n\n* Design, develop and execute automation scripts using open source tools\n\n* Identify, record, document thoroughly and track bugs\n\n* Perform thorough regression testing when bugs are resolved\n\n* Develop and apply testing processes for new and existing products to meet client needs\n\n* Liaise with internal teams (e.g. developers and product managers) to identify system requirements\n\n* Monitor debugging process results\n\n* Investigate the causes of non-conforming software and train users to implement solutions\n\n* Track quality assurance metrics, like defect densities and open defect counts\n\n* Stay up-to-date with new testing tools and test strategies\n\n\n\n\nYou Have\n\n\n\n* 5+ Years of experience\n\n* Experience with performance, resiliency and/or security testing is a must\n\n* Experience working with Chaos Monkey, JMeter, NodeJS  is preferred.\n\n* Strong programming skills in one of the languages such as: Java/Javascript.\n\n* BS/MS degree in Computer Science, Engineering or a related subject\n\n* Proven work experience in software quality assurance\n\n* Strong knowledge of software QA methodologies, tools and processes\n\n* Experience testing SPA and REST based API’s in microservices based software\n\n* Experience in writing clear, concise and comprehensive test plans and test cases\n\n* Experience is QA automation tools, frameworks and libraries\n\n* Hands-on experience with both white box and black box testing\n\n* Hands-on experience with automated testing tools and libraries\n\n* Experience working in an Agile/Scrum development process\n\n* Experience testing high scalable distributed systems is a must\n\n* Knowledge of CI/CD and experience working with Jenkins or similar tools.\n\n\n\n\nBenefits\n\n\n\n* Health: Medical, Dental, and Vision\n\n* Time away: Vacation and holidays\n\n* Development: Generous tuition reimbursement and access to internal professional development resources.\n\n* Equal opportunity employer\n\n\n\n\nWhy You’ll Love Working Here\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.\n\nBelonging At LivePerson\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Senior and Engineer jobs that are similar:\n\n $62,500 — $117,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India