We are a leading digital identity company that believes in a future where customers can perform any transaction without friction. We enable banks, fintech, retailers, marketplaces, healthcare systems, government agencies, and many others to provide more secure and delightful experiences to their customers.
Through our flagship suite, Incode Omni, we offer an end-to-end omnichannel identity platform that helps businesses address all of their identity needs, from digital onboarding and know-your-customer (KYC) to omnichannel authentication and more.
We’re in the process of rapidly scaling our global but close-knit team and we’re looking for leaders who are curious, driven and excited by ownership!
Responsibilities
Take ownership of reported customer issues and see problems through to resolution, perform root cause analysis, and work to prevent issues from reoccurring in the future
Help triage, debug and pull engineers when necessary, to mitigate incidents and solve implementation challenges
Research, diagnose, troubleshoot, and debug customer issues encountered by our customers during POCs / pilots and implementations / integrations, as well as during production phase.
Help do training for POCs and implementations assisting Delivery / Project Managers in the onboarding process.
Develop and contribute to internal and external knowledge bases
Be a champion for Incode’s customers and hold our teams to a high standard of customer service
Requirements
BS degree in Computer Science or in related field
Minimum 5-years’ experience in similar roles, ideally in an enterprise SaaS environment
Experience in integration and implementation of web-based platforms and mobile apps
Understanding of APIs, SDKs, microservices, and cloud computing technology
Familiarity with AWS and Docker is a plus
Experience with swift, java, java script.
Experience with mobile app frameworks such as react native, flutter, angular is a plus
Excellent written and verbal communication skills, problem solving skills, customer service and interpersonal skills
Passion for customer service and ownership of the customer experience including comprehensive issue resolution
Understanding of support organizations and key indicators that drive supportability
Proficient English, fluent Spanish is a big plus
Working knowledge of biometrics or identity software is ideal
Proven track record of resolving issues and risks in a cross functional and collaborative way.
Confident, and you easily build relationships when working with your customers and internal partners.
Naturally curious, eager to learn and proactive in sharing knowledge with others.
Able to work in a fast-paced environment with a strong sense of urgency in driving projects to completion.
Highly motivated, able to multi-task and be resourceful.
#remote
Benefits & Perks
Meaningful equity
Competitive salary
Travel – yearly sprints
Benefit allowance for health insurance, life insurance or pension contribution
Open vacation policy
Flexible working hours
Learn the basics of a new language from your colleagues. We’re a multi-cultural team so you can choose from Spanish, Hebrew, Russian, Hindi, Norwegian, Serbian, or Romanian
Working as part of a global business with a diverse team
Opportunity to grow from the ground up with a well funded early-stage start-up
Working closely with passionate and supportive team members
Our Culture
Values matter! We share a set of core values and want to hear from you if you believe in:
Customer centric and impactful products
Working as part of a bright, passionate, and diverse team
Simplicity
Quality
Bias for action
Integrity
Empathy
Courage
Please note - our commitment to keeping our workforce safe and healthy is of utmost importance. We are working remotely for the time being and have switched to an entirely virtual recruitment process. All of our new recruits will be onboarded safely and are provided with all the tools to work effectively from home!
Incode are an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse and global team and are always on the lookout for talented, passionate people from all backgrounds and walks of life.
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This job post is closed and the position is probably filled. Please do not apply. Work for Para and want to re-open this job? Use the edit link in the email when you posted the job!
At Para, our mission is to build a better gig economy by giving gig workers the tools they need to support their business, helping them earn more and stress less.
We are doing this by building the super app for gig work. Whether a worker is looking for work, actively optimizing how they spend their time, or trying to understand their financial life, Para synthesizes all the data across various apps to become a personal dispatch system! Come help us build a better working future for the 60 million American gig workers.
Reverse engineers on the driver tools team help us understand how major gig platforms work so we can empower gigworkers with technology. This role is a 2-month fixed duration contract with the potential to convert to full-time.
On Para’s Engineering team, you’ll:
Understand how a company’s internal APIs work by looking at their apps
Consistently ship user-facing features
Read, write, and review design docs for product features and architecture changes
You are likely a good fit if
Understand and be able to reverse engineer authentication processes both in web and mobile apps
Have experience with one or more dynamic or static analysis tools like Frida, Ghidra, IPA Pro, Jadx, etc.
Have experience building or are in learning to build across the stack
You’ll be a great culture fit if
You’re motivated to make work easier for the millions of gig workers in the US
Whether tackling architectural problems or product-market fit, you think the best software solution won’t be designed but iterated to
You prefer solving two problems reasonably well to solving one problem extremely well
It would be nice (albeit is not necessary – as long as you’re open to learning!) if you have experience with Typescript and Google Cloud Platform.
We offer
A chance to work with a small team and noticeably move the company from day on
Unlimited paid time off and paid sick leave
Work fully remote from anywhere you want – we only ask you have 4 hours of overlap most days with New York working hours (10 AM - 6 PM)
Para is an equal opportunity employer and values diversity in all forms. Para does not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, disability, or any other unlawful factor.
Please mention the word FAVORITE when applying to show you read the job post completely (#RMjE2LjczLjIxNi42Mw==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$80,000 — $160,000/year
Location
Worldwide
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for JP Morgan Chase and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 404 3 years ago
\n\n\nAs a member of our Software Engineering Group you will dive head-first into creating innovative solutions that advance businesses and careers. Youll join an inspiring and curious team of technologists dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Youll be tasked with keeping the team and other key stakeholders up to speed on the progress of whats being developed. Coming in with an understanding of the importance of end-to-end software development-such as Agile frameworks-is key. And best of all, youll be working with and sharing ideas, information and innovation with our global team of technologists from all over the world.\n \nThe Digital Technology team (Digital IT) moves quickly, efficiently and effectively on the right work for the business at the right times, providing end-to-end technology solutions for the business. Chase supports more than 23 million households and is the number one small business lender in the United States and as a technology function, we support not only that world as it exists today, but make sure it succeeds as we grow. We operate as business partners, solving problems together with the business and driving better cost to service. Our Quality Assurance (QA) team has an opening for an Associate. As an Associate you will be responsible for the following:\n\n* Performing all testing activities for initiatives across one or more assigned projects, utilizing processes, methods, metrics and software that ensure the quality, reliability and systems safety and security\n\n* Understanding the interfacing applications, test environments and our tools and methodologies \n\n* Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities\n\n* Development of the test case execution plan, test case execution, managing issues, and status metrics\n\n* Working with a global team and responsible for directing/reviewing the test planning and execution work efforts of an offshore team\n\n* Communicating effectively with business units, IT Development, Project Management and other support staff on testing timelines, deliverables, status and other information\n\n* Assisting in the project quality reviews for your assigned applications\n\n* Assessing risk to the project based on the execution and validation and making appropriate recommendations\n\n* Ability to interpret quality audits, drive improvements and change, and facilitate test methodology discussions across the business unit\n\n* Additional areas of responsibilities include:\n\n\n* Providing project implementation support on an as needed basis\n\n* Assisting with application training of new resources\n\n* Ability to create and manage project plans and activity timelines\n\n* Acting as a liaison between the Line of Business testing resources and the development team\n\n* Investigating, monitoring, reporting and driving solutions to issues\n\n* Identifying and creating risk mitigation activities, and developing and implementing process improvements\n\n* Documenting all test artifacts including full audit and transparency of traceability from requirements to tests, and evidence of test planning and execution\n\n* Lead initiatives for QA, and coach junior team members in their day-to-day activities (to include on-boarding support)\n\n\n* A college degree or equivalent experience\n\n* Minimum of four plus years of experience with the following:\n\n\n* Testing techniques to include functional, regression, sanity/smoke, batch, and system testing\n\n* Creating test strategies and test case development\n\n* Planning and coordinating test activities\n\n* Test case development and defect resolution\n\n* JIRA/Zephyr or HPs Application Lifecycle Management\n\n* Familiarity with American Disabilities Act, WCAG 2.0 criteria and testing tools (manual and automated)\n\n* Proficiency in one or more general purpose programming languages: Java, JavaScript, Python, Ruby, C++, Groovy, .Net, VBScript, SQL\n\n* Ability to work with a sense of urgency and attention to detail\n\n* Demonstrated verbal and written communication skills and excellent analytical skills\n\n* Collaborative decision-making and good judgment\n\n* Strong time, interpersonal and people skills\n\n* Ability to operated comfortably in a multi-task / multi priority environment across a global team\n\n* Experience with client server environment\n\n* Experience working with Agile development teams\n\n\n\n\nOur Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits. Youll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.\n\n\n\nWhen you work at JPMorgan Chase & Co., youre not just working at a global financial institution. Youre an integral part of one of the worlds biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.\n\n\n\nAt JPMorgan Chase & Co. we value the unique skills of every employee, and were building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If youre looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.\n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Developer, Digital Nomad, Finance, Cloud, Mobile and Junior jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for JP Morgan Chase and want to re-open this job? Use the edit link in the email when you posted the job!
As an experienced Software Engineer, your mission is to help lead our team of innovators and technologists toward creating next-level solutions that improve the way our business is run. Your deep knowledge of design, analytics, development, coding, testing and application programming will help your team raise their game, meeting your standards, as well as satisfying both business and functional requirements. Your expertise in various technology domains will be counted on to set strategic direction and solve complex and mission critical problems, internally and externally. Your quest to embracing leading-edge technologies and methodologies inspires your team to follow suit. And best of all, youll be able to harness massive amounts of brainpower through our global network of technologists from around the world.As an experienced Software Engineer, your mission is to help lead our team of innovators and technologists toward creating next-level solutions that improve the way our business is run. Your deep knowledge of design, analytics, development, coding, testing and application programming will help your team raise their game, meeting your standards, as well as satisfying both business and functional requirements. Your expertise in various technology domains will be counted on to set strategic direction and solve complex and mission critical problems, internally and externally. Your quest to embracing leading-edge technologies and methodologies inspires your team to follow suit. And best of all, youll be able to harness massive amounts of brainpower through our global network of technologists from around the world.\n\nThis role requires a wide variety of strengths and capabilities, including:\n\n\n* Expertise in application, data and infrastructure architecture disciplines\n\n* Advanced knowledge of architecture, design and business processes \n\n* Keen understanding of financial control and budget management\n\n* Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals\n\n* \n3-5 years of current extensive high-level enterprise architecture and software design \n\n* \n5-7 years of current hands on development and programming experience on JEE stack including Spring Framework, Web Services and various persistent technologies such as SQL and No-SQL Databases are essential for this role\n\n* \n2-3 years of current technical experience on latest cloud based application architectures including microservices, cloud providers, cloud tools and technologies are required for this role\n\n* \nDeep understanding of DevOps, Kubernetes, and automation tools such as Jenkins, JIRA, Maven, GIT, or others to work with a variety of projects with various technology stacks\n\n* \n\nCollege degree in computer science or software engineering or equivalent is required\n\n\nOur Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits. Youll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.\n\nWhen you work at JPMorgan Chase & Co., youre not just working at a global financial institution. Youre an integral part of one of the worlds biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. \n\n\nAt JPMorgan Chase & Co. we value the unique skills of every employee, and were building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If youre looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud, Engineer, Developer, Digital Nomad, Finance and Mobile jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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