\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.\n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nOverview:\n\nLivePerson is looking for a Devops engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.\n\nYou will: \n\n\n* Ensure product high uptime and reliability 24x7.\n\n* Manage Linux servers in a multi-cloud environment\n\n* Manage high availability Kubernetes resources using Helm charts\n\n* Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm\n\n* Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance\n\n* Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty\n\n* Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others\n\n* Managing message bus systems such as Kafka and Pulsar\n\n* Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity\n\n\n\n\nYou have:\n\n\n* Minimum 4+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)\n\n* Highly experienced working in the Linux environment, good scripting in Bash / Python.\n\n* Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.\n\n* Strong experience in Terraform, CloudFormation or other IAC\n\n* Experienced in SQL, including DDL and complex queries\n\n* Experienced working in the Kubernetes platform\n\n* Experience working in a microservices architecture using a message bus\n\n* Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab\n\n* Ability to integrate security best practices into the SRE workflow.\n\n* Highly motivated and independent.\n\n* Team player and excellent interpersonal Skills.\n\n* Excellent written and verbal communication skills.\n\n* BS in Computer Science or a related field, or equivalent work experience.\n\n* A strong background in cloud, network and application security and compliance\n\n* Experience with GPT or other LLMs a strong advantage\n\n\n\n\nBenefits\n\n\n\n* Health: Medical, Dental, and Vision\n\n* Time away: Vacation and holidays\n\n* Development: Generous tuition reimbursement and access to internal professional development resources.\n\n* Equal opportunity employer\n\n\n\n\nWhy You’ll Love Working Here\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.\n\nBelonging At LivePerson\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nWe are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Poland and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.\n\nOverview:\n\nOur global DevOps team is growing rapidly, requiring a manager to lead and collaborate across the US, EMEA, and APAC regions to support our datacenter and cloud environments. This team focuses on the stability and reliability of our global infrastructure by leveraging existing standards, processes, and automation solutions. The DevOps Engineer Manager will oversee a team of engineers, serve as a domain expert in networking technologies, and support both datacenter and cloud infrastructure.\n\nYou will:\n\n\n* Lead and manage projects, changes, and incident resolutions.\n\n* Make strong decisions in high-pressure, fast-paced environments.\n\n* Develop, maintain, and support data center and cloud technologies across our global infrastructure, including routing, switching, and cloud technologies.\n\n* Oversee the implementation of changes, upgrades, and preventative maintenance.\n\n* Troubleshoot hardware, software, and vendor incidents to resolution, and identify remediation improvements.\n\n* Develop and leverage automation and monitoring tools to maximize visibility and recovery.\n\n* Communicate and collaborate across teams and levels to manage projects or incidents.\n\n* Mentor and guide team members to enhance their technical skills and professional growth.\n\n\n\n\nYou have:\n\n\n* Strong working knowledge in configuring and troubleshooting routing protocols (BGP, OSPF, and static).\n\n* Extensive experience with data center and cloud-based networking technologies and infrastructure (LAN, WAN, firewall, SDWAN, BGP, DNS, load balancing, VPN, etc.).\n\n* Experience with Arista and Cisco configurations and maintenance.\n\n* Deep understanding of network protocols and services.\n\n* Extensive experience in Linux environments and enterprise distros.\n\n* Experience with software development and strong scripting skills.\n\n* Experience with Palo Alto firewall configurations and maintenance.\n\n* Experience with F5 LTM and AFM configurations and maintenance.\n\n* Experience with networking and securing Kubernetes with Calico.\n\n* Experience with cloud technologies and IaC deployments.\n\n* Experience with GCP, AWS, Azure cloud environments (Certifications preferred).\n\n* Experience with virtual and containerized deployments in both data center and cloud.\n\n* Experience with Kubernetes and GKE deployments and networking elements (CNI, Istio, Calico).\n\n* Experience with CI/CD pipeline components, support, functionality, and tools.\n\n* Experience with version control concepts and operations (Git).\n\n* Experience with data formats XML, JSON, YAML and parsing with Python data structures.\n\n* Experience working within an Agile development environment.\n\n* Experience with webhooks, API styles, HTTP response codes, and authentication mechanisms.\n\n* Experience with Ansible deployments and creating Ansible playbooks.\n\n* Experience with Jenkins and parameterization.\n\n* Use of automation tools and modules (Rundeck/Puppet/Terraform).\n\n* Experience with Network Automation and Programmability Abstraction Layer with Multivendor (NAPALM) framework.\n\n* Leverage model-driven programmability within an Arista networking environment.\n\n* Experience with cloud infrastructure such as Compute, Network, Storage, and Backup.\n\n* Understand the need to organize code into methods, functions, classes, and modules.\n\n* Experience with monitoring performance metrics and KPIs.\n\n\n\n\nAdditional Requirements:\n\n\n* Collect feedback and requirements from design and technical staff.\n\n* Create diagrams, business cases, and architectural design documents.\n\n* Support on-call and weekend rotation as needed.\n\n* Collaborate with cross-functional teams.\n\n* Able to handle stressful situations with a level-headed approach.\n\n* Excellent verbal and writing skills (English).\n\n\n\n\nNOTE: This is position in Poland. Please apply only if you are in Poland\n\nBenefits: \n\n\n* Health: medical, dental, and vision\n\n* Development: Native AI learning\n\n\n\n\n#LI-Remote\n\nWhy you’ll love working here:\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson: \n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\n We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $57,500 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nKatowice, Silesian Voivodeship, Poland

\nIf you are a passionate engineering leader who thrives in a fast-paced, high impact and high growth environment, please read on! We are looking for a DevOps Engineer, SRE to lead a dynamic team of SRE Engineers whose mission is to continuously improve our development operations and support the reliability and availability of all our applications and services deployed to the cloud.  \n\n\nWhat you get to do:\n\n\nPartner with various engineering teams to own and manage availability, latency, performance, reliability and scalability of all services to maintain SLAs that our customers expect from us\n\nProvide strong technical leadership and people management to the team\n\nAct as a SME and demonstrate end-to-end ownership of SRE function with automation-first mindset\n\nCollaborate with Engineering Managers, Product Managers, Software Engineers across the organization to deliver a comprehensive solution for SRE discipline and set effective SLOs/SLIs and error budgets for all services\n\nDefine well-defined processes, methodologies, metrics and KPIs to drive accountability\n\nOwn and drive cloud cost management, capacity planning and performance management and partner with engineering leaders to optimize for performance and cost\n\nDrive instrumentation of services for end-to-end Observability - Monitoring, Alerting, Metrics, Logging and Dashboard\n\nOwn and drive incident management process, conduct blameless post mortems and publish incident reports, maintain runbooks and on-call schedules\n\nCoordinate with product development engineering teams on change management and release management processes\n\nBe an evangelist for SRE best practices\n\nChampion and implement strong DevSecOps principles and SDLC best practices\n\nCoach, mentor and cross-train team members\n\nServant leadership and Agile DNA\n\n\n\n\nWhat you bring to the role:\n\n\n10+ years of professional software engineering experience\n\n5+ years of building and managing technical engineering teams in SRE, DevOps or other related domains\n\nExperience supporting infrastructure and services in public cloud environments; AWS required\n\nExperience leading SRE team with strong emphasis on automation and continuous improvement\n\nHands-on experience in developing applications in one or more language stacks: Java, Python, Ruby, Javascript, Go, etc.\n\nStrong hands-on knowledge of one or more of Infrastructure-as-Code tools and technologies: Terraform, AWS CloudFormation, Packer, etc.\n\nStrong knowledge of network engineering and foundational network protocols and services such as TCP/IP, HTTP, DHCP, DNS, VPN, etc.\n\nExperience with Agile software development and Scrum methodology \n\nGreat communication, collaboration and presentation skills\n\nStrong problem solving and analytical skills\n\n\n\n\nPreferred Qualifications:\n\n\nAWS certification\n\nExpertise in Linux systems\n\nExperience building and managing fault tolerant large scale distributed systems\n\nStrong hands-on experience in one or more of Containers and Container Orchestration frameworks: Docker, Kubernetes, Amazon ECS, Amazon EKS, Amazon Fargate, etc.\n\nExperience with CI/CD, DevOps and Pipeline-As-Code: ArgoCD, Jenkins, Spinnaker, Gitlab CI/CD, etc.\n\nExperience with Microservices architecture and CNCF ecosystem\n\nBachelor’s or Master’s Degree in Computer Science, Engineering or related discipline\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Amazon, Scrum, DevOps, Cloud, Senior, Engineer and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada