\nAbout PhotonIQ by Macrometa\n\nPhotonIQ, a product of Macrometa, is revolutionizing the application acceleration landscape with our AI-powered solutions. We empower enterprise customers like Salesforce, StubHub, and Ford Motor Co. to enhance Core Web Vitals, improve conversion rates, and accelerate overall user experience while ensuring worldwide privacy compliance. With a delivery network presence in 25 global regions and over 4,200 points of presence, we offer unmatched reach and performance.\n\n \n\nAbout Macrometa\n\nMacrometa, backed by noted Silicon Valley investors including Pelion Ventures (CloudFlare seed to IPO), DNX Ventures, Fusion Fund, Akamai, and Benhamou Global Ventures, is emerging as a disruptor in the CDN-Edge Cloud space. Our unique Global Data Network edge computing platform enables the development and deployment of latency-sensitive, distributed applications on a global scale. To date, Macrometa has raised $35M in venture capital financing.\n\nThe Opportunity\n\nPhotonIQ by Macrometa is seeking a highly skilled and experienced Senior Technical Writer to join our team. In this role, you will be responsible for creating and maintaining comprehensive API documentation, tutorials, SDKs, and user guides for our cutting-edge GDN & PhotonIQ services, tailored specifically for customer developers and architects.\n\nKey Responsibilities\n\n\n* Develop and execute documentation project plans independently, analyzing data to identify areas for improvement and driving the vision of how documentation contributes to business success.\n\n* Write clear, accurate, and engaging content for engineering audiences, explaining complex concepts such as architecting multiple cloud-based services, going beyond simply fleshing out notes from engineers or product managers.\n\n* Collaborate with technical teams to gain a deep understanding of product details and translate them into accessible, user-friendly documentation.\n\n* Leverage LLMs (Large Language Models) to streamline content creation and ensure documentation accuracy and user-friendliness.\n\n* Manage the entire documentation lifecycle, from planning and publishing to updating and incorporating feedback for continuous improvement.\n\n* Demonstrate strong product, project, and program management skills, taking ownership of documentation initiatives and driving them to completion.\n\n\n\n\nRequirements\n\n\n* Proven experience as a technical writer, with a strong preference for experience in documenting SaaS products and APIs.\n\n* Strong technical background, with the ability to understand and explain complex technical concepts to developer audiences, potentially even possessing the skills to work as a junior/mid-level engineer.\n\n* Exceptional writing skills with minimal need for editing, and a deep understanding of technical writing best practices, style guidelines, and nuances (e.g., comma usage, capitalization in headings, tense differences in various document types).\n\n* Proficiency in Markdown, HTML/CSS, and documentation tools such as Git, JIRA, and Confluence.\n\n* Experience working in a startup or fast-paced tech company environment is highly desirable.\n\n* A proactive, ambitious, and results-driven mindset, with a commitment to delivering high-quality work consistently and efficiently.\n\n\n\n\nPreferred Qualifications:\n\n\n* Experience writing about SaaS services and distributed systems\n\n* Previous experience working in a startup or fast-paced tech company environment\n\n\n\n\nBenefits\n\n\n* Competitive salary, valuable stock options and performance bonuses\n\n* Flexible work hours and remote work options\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Writer, Cloud, API and Senior jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAbout the Role: \n\nWe are building our documentation team and are looking for a Technical Writer to help lead the end-to-end vision, strategy, and implementation of Redpanda products. Reporting to the Technical Writing Manager, you will document multiple functional areas of Redpanda products, including all aspects of security, data balancing, and cluster configuration. You will advocate for the user experience of our products (including the core streaming platform and cloud SaaS areas), spearhead a user-centric approach, and help lead product strategy. You will be a foundational member of the documentation team, helping to build processes, and drive strategy. This is an opportunity to work closely with product and engineering leadership and teams at a fast-growing, well-funded startup.\n\nYou Will:\n\n\n* Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation\n\n* Write, format, and edit content, including security configurations, cluster configuration, and Redpanda Cloud content\n\n* Contribute to web content design–a content design background is a plus\n\n* Facilitate knowledge sharing throughout our engineering, product management, and design teams and help produce accurate, well-written communications\n\n* Partner with content specialists to define documentation standards and best practices\n\n* Participate in assessing and proposing software and methods to continuously improve our documentation processes\n\n* Write and revise content/test features with the customer experience as the primary driver\n\n* Engage in community discussions with OSS, prospective, and paying customers\n\n* Be part of a diverse remote distributed team\n\n\n\n\nYou Have:\n\n\n* 4+ years of experience writing technical documentation for an external developer audience\n\n* Familiarity with basic software security fundamentals \n\n* Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation\n\n* Recent experience working in a docs-as-code environment \n\n* Understand and have worked on Git, open-source development, Asciidoc/Antora, front-end web development\n\n* Experience working with open source technologies and communities\n\n* Read and code in languages such as Java, golang or Python, and YAML–familiarity with data streaming and/or Apache Kafka a plus\n\n* Excellent information architecture and information design skills\n\n* Familiar working with Apache Kafka® (event streaming), databases, or distributed systems\n\n* Rabid desire to help our customers get the information they need quickly and easily\n\n* Excellent writing, editing, and verbal communication skills\n\n\n\n\n \n\nU.S. base salary range for this role is $144,000 - $170,000 (CA, NY, WA) and  $125,000 - $148,000 (other US locations). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Writer, Education, Cloud and Golang jobs that are similar:\n\n $65,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nAre you ready to power the World's connections?\n\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply.  Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\nAbout the role:\n\n\nJoin our friendly, fast-moving Docs team in delivering content that helps our users succeed in their goals. \n\n\nWe’re an international group of writers and engineers with remote-savvy processes and tools, who pride ourselves on sharing knowledge. We own the docs site, from the foundational platform, through supporting contributions from across the company, to leading initiatives that advance our content and usability. We take the responsibility of that ownership seriously and are continuously striving to improve. \n\n\nOur products are evolving and our content does as well. So, in addition to the usual tech writing tasks, we’ll also take a step back to envision new content structures and new ways to present information. We aren’t afraid to tear things apart and put them back together in a completely different way.\n\n\nWe’re looking for a Senior Technical Writer who is excited by having a variety of projects in their queue, who is either comfortable with or wants to learn a docs-as-code delivery model, and who is ready to be an integral part of a rapidly growing company.  \n\n\nWhy should you want to work at Kong?  \n\n\nMarket Opportunity \nWe are on a quest to build a $10b+ software company over the next few years and need YOUR help!\nWhy APIs Matter? APIs have been enabling innovation for decades!\nStrong VC team, Series D, strong year-over-year revenue growth!\nTechnical Leadership - We are recognized as the leader in innovation in the connectivity space.\nMarco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021\nWe are the leading innovator in the connectivity space!\nAmazing Team & Culture - Come be a "Konger" and find out what we mean.\nGreat Place to Work Certified in 2020 & 2021 Best Workplaces in 2022\nCustomer Fireside Chat with Rabobank | API Summit 2023\nBuilding Great Products - Learn why the world's largest companies love our tech!\nKong Named a Leader in the 2023 Gartner Magic Quadrant\nOver 250m+ downloads of our open-source API gateway!  Over 60k+ stars on GitHub between Kong API and Kong Insomnia!\n\n\n\nWhat You'll Do:\n* Author, edit, test, and deliver content for on-premises and cloud environments that have frequent updates. \n* Revise, restructure, and edit existing content to improve usability.\n* Write deployment and configuration guides, user guides, API and command references, tutorials, and best practices guides.\n* Interact with and test automation scripts.\n* Manage our open-source Github repositories.\n* Collaborate with fellow writers, engineers, product managers, and UX designers to develop clear and concise technical content.\n* Collaborate with technical support staff, field specialists, and the community to develop and edit contributed content for technical accuracy, grammar, usage, and style.\n* Contribute to information architecture, and internal development processes, and help manage documentation development tools.\n\n\n\nWhat You'll Bring:\n* You possess empathy, curiosity, and a willingness to try new things, especially those outside of your comfort zone. \n* Your favorite part of being a technical writer is the actual writing.\n* You’re a strong communicator who has written technical material before, and your communication skills carry over into the way you engage with teammates. \n* You’re a self-directed learner who can pick up tech skills with minimum support.\n* You’re comfortable working within a diverse global team in multiple time zones. \n* You’ve got some familiarity with Git and Github, or other version control products. \n* 4+ years’ experience documenting highly technical software for developers and/or enterprise admins. \n* \n\n\n\n\nBonus Points:\n* Experience crafting the following types of content (and we’d love to see samples):\n* Top-notch tutorials \n* Effective technical diagrams\n* Writing for multi-cloud or hybrid products\n* Experience working in an Agile development environment.\n* Familiarity with single-source publishing \n* Familiarity with REST APIs and Open API \n* Familiarity with programming languages such as Ruby, JavaScript, Lua, and Go.\n* Familiarity with the Jekyll static site generator\n\n\n\n\n\nKong has different base pay ranges for different work locations globally, which allows us to pay employees competitively and consistently in different geographic markets. The compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set, and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US-based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long-term disability benefits, and basic life and AD&D insurance, among others. The typical base pay range for this role is GBP 72,450 - 86,940.\n\n\nWhat is a Konger? \n\n\nWe are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services. \n\n\nWe put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications. \n\n\nWe believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform. \n\n\nWe are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.\n\n\nKong Core Values: \n\n\nBe Inclusive. We work together from anywhere to achieve our common goals. Our differences make us stronger. \n\n\nBe Authentic. We are genuine, principled and confident without arrogance. Show respect and kindness, especially in tough moments. \n\n\nBe Relentlessly Resourceful. We work with purpose, obsession and grit. It takes muscle to do hard things and doing hard things build muscle. \n\n\nBe Customer Obsessed. We care. Customers are everything, we put them at the center of everything you do. We are all empowered to make an impact. \n\n\nBe Curious. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way. \n\n\nBe an Owner. We are drivers not passengers and own the quality and outcomes of our work.\n\n\nAbout Kong: \n\n\nKong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely. \n\n\n83% of web traffic today is API calls!  APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another.  Therefore, we believe that APIs act as the nervous system of the cloud.  Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!  \n\n\nFor more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.\n\n\nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Git, API, Senior and Sales jobs that are similar:\n\n $55,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nEMEA

\nCrowdbotics is on a mission to democratize the software development process by providing entrepreneurs, product managers, and technical teams with the tools to build applications with zero to minimal coding. Embedded in our DNA are the following beliefs and values:\n\n\n* open systems empower our customers to build future-proof businesses on our platform.\n\n* open architectures enable customers to leverage the “best-of-breed” technologies for their business and our platform should support and embrace them.\n\n* machine-generated code is just a means to an end. It needs to coexist with human-written code, and be readable by humans in order to be truly useful.\n\n* customers stay on our platform because of the openness, flexibility, and value that our platform offers, and not because they are locked into our platform through inaccessible code.\n\n* talent is global and we will strive to make it accessible to our customers with minimal effort. We are looking for like-minded people who believe in our mission, and share our vision of a world where anyone can build software - at scale.\n\n\n\n\nCrowdbotics is in need of a technical writer to make our products easy to use and integrate by creating useful content for developers and everyday users. Our documentation must exemplify quality and instill trust.\n\nCrowdbotics cares deeply about the developer experience for our customers and agency partners. Our products require innovation and creativity to create an excellent user experience and to increase developer velocity. We need writers with exceptional writing ability and solid technical competence to provide an engaging developer experience.\n\nKey Responsibilities:\n\n\n* Document new products, features, and APIs\n\n* Document standards, guidelines, and best practices for customer and agency developers\n\n* Organize documentation and make it easily discoverable\n\n* Maintain content quality through curation and content performance analysis\n\n* Push Crowdbotics and the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content\n\n\n\n\nQualifications:\n\n\n* 5+ years of Technical Writing experience \n\n* Able to collaborate, partner with, and learn from other members of the product team \n\n* Proficient in HTML and Markdown\n\n* Conversant with Git\n\n* Creative, empathetic, optimistic, and curious\n\n* Adept at communicating technical concepts clearly and precisely\n\n* Able to quickly iterate and improve\n\n* A perpetual learner and teacher\n\n* Experience writing about backend languages like Ruby, Go, Python, PHP, Node, or Java\n\n* Experience selection and implementation of automated documentation tools\n\n* Experience leading information architecture projects\n\n\n\nBonus attributes:\n\n\n* Remote work experience.\n\n* Previous experience with designing mobile or web app development applications for technical and non-technical users.\n\n* Experience with React, Bootstrap, Heroku and/or Shopify.\n\n* You have built an app with the Crowdbotics App Builder (https://www.crowdbotics.com/app-builder).\n\n* Note: If you are excited about this role and our mission - we strongly encourage you to share your design portfolio as part of your application.\n\n\n\nAbout Crowdbotics\n\n\n* Crowdbotics is a new way to build software using modular parts and a visual build tool. We’ve made a bet that the people building products and companies around Crowdbotics represent a new kind of software creator that, if we do our job right, will become the new normal for how people build software in the next decade — with readymade parts, cloud talent, and automated tools that empower everyone to be a maker. We see this as the future, and our customers, investors, and the market do too. To that end, Crowdbotics is creating what we call an “Operating System for Application Development”. What exactly does this mean? Contemporary application development requires the use of multiple tools and processes that are often spread across multiple disconnected systems. The Crowdbotics App Builder seeks to unify all these tools and processes into a single system with 4 key facets:\n\n* No-code engine which enables users to build applications without coding, including a way to create database models visually, import screen layouts and designs from common development tools, and visually link screens to external services.\n\n* Workforce management which enables a user to source talent from a curated menu of Crowdbotics experts who can help take your product over the finish line.\n\n* Process and Project Management: We enable a user to manage all aspects of their agile development process, including tasks, milestones, and deadlines.\n\n* Deployment and post-deployment maintenance which allows the user to one-click deploy their application to various cloud providers (Heroku being the most popular), app stores, and to provision and manage other infrastructure resources seamlessly.\n\n\n\nTop 10 reasons to work for Crowdbotics:\n\n\n* Work with helpful, kind, motivated, and talented people.\n\n* Work remote so you have no commute and are free to travel and move.\n\n* Have flexible work hours so you are there for other people and free to plan the day however you like.\n\n* Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.\n\n* Our open architectures enable customers to leverage the “best-of-breed” technologies for their business and our platform supports and embraces them.\n\n* Talent is global and we will strive to make it accessible to our customers with minimal effort. We are looking for like-minded people who believe in our mission, and share our vision of a world where anyone can build software - at scale.\n\n* Work on a product used by lots of people that care about what you do.\n\n* Our open systems empower our customers to build future-proof businesses on our platform.\n\n* Focused on results, not on long hours, so that you can have a life and don't burn out.\n\n* Open internal processes: know what you're getting into and be assured we're thoughtful and effective.\n\n\n\n\nCrowdbotics is an E-Verify Employer and this organization participates in E-Verify. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, HTML, Mobile and Backend jobs that are similar:\n\n $45,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBerkeley, California, United States