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Glean


๐Ÿ’ฐ $68k - $93k*

Glean

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๐Ÿ‘€ 510 views

โœ… 24 applied (5%)

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Glean is hiring a

Remote Majors Account Executive Dallas TX

\n\nSPECIAL NOTE ABOUT THIS OPPORTUNITY: Candidates are required to reside in the South Central Region (Ideally one of the following locations: Dallas/Houston TX)\n \n\n\n\n\n\nAbout Glean\n\n\nWeโ€™re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.\nWeโ€™re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a companyโ€™s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.\n\n\nGlean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. Weโ€™re a diverse team of curious and creative people who want to help each other get big things doneโ€”so we can help other teams do the same. \nWe're backed by some of the Valley's leading venture capitalistsโ€”including Sequoia, Kleiner Perkins, Lightspeed, and General Catalystโ€”and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.\n\n\n \n\nWhat you will do and achieve:\n\n\n* Source and close net new logos within a given territory\n\n* Have the ability to navigate complex organizational structures and identify executive sponsors and champions\n\n* Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle\n\n* Collaborate with internal partners to move deals forward and ensure customer success \n\n* You will consistently deliver ARR revenue targets and drive success through a metric based approach\n\n* Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings\n\n* Provide timely and insightful input back to other corporate functions\n\n* Create ROI and business justification reports based off of a data driven approach\n\n* Run tight POCs based off of business success criteria\n\n\n\n\n\n\n \n\nMinimum REQUIRED Knowledge, Skills, and Abilities:\n\n\n* 6+ years of closing experience in Sales with a track record of being a top performer\n\n* Experience closing 7-8 Figure Net New Deals\n\n* Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment \n\n* Have clear examples of closing complex deals and selling into complex organizations\n\n* Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory \n\n* Previous experience building relationships and selling face to face to C level executives\n\n* Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics\n\n* Experience selling technical SaaS and cloud based software solutions\n\n* Basic understanding of search infrastructure is a plus\n\n* You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers\n\n* Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus\n\n\n\n\n \n\nBenefits\n\n\n* Competitive compensation\n\n* Healthcare\n\n* Flexible work environment\n\n* 401k\n\n* Flexible work environment and time-off policy\n\n* Transparent culture\n\n* Learning and development opportunities\n\n* Company events\n\n\n\n \nThe standard OTE range for this position is $300,000 - $360,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.\n \nWe are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\n\n#LI-REMOTE\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Senior and Sales jobs that are similar:\n\n $67,500 — $92,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDallas, Texas, United States
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Glean


๐Ÿ’ฐ $40k - $100k*

Glean

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๐Ÿ‘€ 486 views

โœ… 20 applied (4%)

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Glean is hiring a

Remote Enterprise Account Executive

\n\nAbout Glean\n \n\n\nWeโ€™re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.\nWeโ€™re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a companyโ€™s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.\n\n\nGlean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. Weโ€™re a diverse team of curious and creative people who want to help each other get big things doneโ€”so we can help other teams do the same. \nWe're backed by some of the Valley's leading venture capitalistsโ€”including Sequoia, Kleiner Perkins, Lightspeed, and General Catalystโ€”and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.\n\n\nWhat you will do and achieve\n\n\n* Source and close net new logos within a given territory\n\n* Have the ability to navigate complex organizational structures and identify executive sponsors and champions\n\n* Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle\n\n* Collaborate with internal partners to move deals forward and ensure customer success \n\n* You will consistently deliver ARR revenue targets and drive success through a metric based approach\n\n* Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings\n\n* Provide timely and insightful input back to other corporate functions\n\n* Create ROI and business justification reports based off of a data driven approach\n\n* Run tight POCs based off of business success criteria\n\n\n\n\n\n\nWho you are\n\n\n* 6+ years of closing experience in Sales with a track record of being a top performer in the Enterprise segment\n\n* Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment \n\n* Have clear examples of closing complex deals and selling into complex organizations\n\n* Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory \n\n* Previous experience building relationships and selling face to face to C level executives\n\n* Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics\n\n* Experience selling technical SaaS and cloud based software solutions\n\n\n\n\nBonus skills and attributes\n\n\n* Basic understanding of search infrastructure is a plus\n\n* You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers\n\n* Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus\n\n\n\n\nBenefits\n\n\n* Competitive compensation\n\n* Healthcare\n\n* Flexible work environment and time-off policy\n\n* 401k\n\n* Transparent culture\n\n* Learning and development opportunities\n\n* Company events\n\n* Free meals\n\n\n\nThe standard OTE range for this position is $185,000 - $300,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.\n \nWe are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\n\n#LI-REMOTE\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Senior and Sales jobs that are similar:\n\n $40,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Glean


๐Ÿ’ฐ $48k - $103k*

Glean

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๐Ÿ‘€ 341 views

โœ… 13 applied (4%)

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Glean is hiring a

Remote Majors Account Executive Oklahoma City OK

\n\nSPECIAL NOTE ABOUT THIS OPPORTUNITY: Candidates are required to reside in the South Central Region (Ideally one of the following locations: Dallas/Houston TX, Nashville TN, Kansas City MS & KS, Oklahoma City OK, Northwest Arkansas)\n \nAbout Glean\n\n\nWeโ€™re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.\nWeโ€™re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a companyโ€™s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.\n\n\nGlean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. Weโ€™re a diverse team of curious and creative people who want to help each other get big things doneโ€”so we can help other teams do the same. \nWe're backed by some of the Valley's leading venture capitalistsโ€”including Sequoia, Kleiner Perkins, Lightspeed, and General Catalystโ€”and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.\n\n\n \n\nWhat you will do and achieve:\n\n\n* Source and close net new logos within a given territory\n\n* Have the ability to navigate complex organizational structures and identify executive sponsors and champions\n\n* Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle\n\n* Collaborate with internal partners to move deals forward and ensure customer success \n\n* You will consistently deliver ARR revenue targets and drive success through a metric based approach\n\n* Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings\n\n* Provide timely and insightful input back to other corporate functions\n\n* Create ROI and business justification reports based off of a data driven approach\n\n* Run tight POCs based off of business success criteria\n\n\n\n\n\n\n \n\nMinimum REQUIRED Knowledge, Skills, and Abilities:\n\n\n* 6+ years of closing experience in Sales with a track record of being a top performer\n\n* Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment \n\n* Have clear examples of closing complex deals and selling into complex organizations\n\n* Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory \n\n* Previous experience building relationships and selling face to face to C level executives\n\n* Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics\n\n* Experience selling technical SaaS and cloud based software solutions\n\n* Basic understanding of search infrastructure is a plus\n\n* You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers\n\n* Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus\n\n\n\n\n \n\nBenefits\n\n\n* Competitive compensation\n\n* Healthcare\n\n* Flexible work environment\n\n* 401k\n\n* Flexible work environment and time-off policy\n\n* Transparent culture\n\n* Learning and development opportunities\n\n* Company events\n\n\n\n \nThe standard OTE range for this position is $300,000 - $340,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.\n \nWe are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\n\n#LI-REMOTE\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Senior and Sales jobs that are similar:\n\n $47,500 — $102,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nOklahoma City, Oklahoma, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Glean


๐Ÿ’ฐ $63k - $120k*

Glean

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๐Ÿ‘€ 683 views

โœ… 21 applied (3%)

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Glean is hiring a

Remote Majors Account Executive Nordics

\n\nAbout Glean\n \n\n\nWeโ€™re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.\nWeโ€™re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a companyโ€™s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.\n\n\nGlean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. Weโ€™re a diverse team of curious and creative people who want to help each other get big things doneโ€”so we can help other teams do the same. \nWe're backed by some of the Valley's leading venture capitalistsโ€”including Sequoia, Kleiner Perkins, Lightspeed, and General Catalystโ€”and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.\n\n\n \n\nWhat you will do and achieve:\n\n \n\n\n* Source and close net new logos within a given territory\n\n* Have the ability to navigate complex organizational structures and identify executive sponsors and champions\n\n* Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle\n\n* Collaborate with internal partners to move deals forward and ensure customer success \n\n* You will consistently deliver ARR revenue targets and drive success through a metric-based approach\n\n* Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings\n\n* Provide timely and insightful input back to other corporate functions\n\n* Create ROI and business justification reports based on a data driven approach\n\n* Run tight POCs based on business success criteria\n\n\n\n\n\n\n\n\nMinimum REQUIRED Knowledge, Skills, and Abilities:\n\n \n\n\n* 10+ years of closing experience with direct field sales experience selling enterprise cloud software to the largest EMEA companies.\n\n* Large Enterprise to Majors segment selling experience is a MUST\n\n* Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment\n\n* Have clear examples of closing complex deals and selling into complex organizations\n\n* Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory\n\n* Previous experience building relationships and selling face to face to C level executives\n\n* Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics\n\n* Experience selling technical SaaS and cloud based software solutions\n\n* Basic understanding of search infrastructure is a plus\n\n* You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers\n\n* This is a remote position, you will be based in the Nordics region and know the EMEA market, including its cultural nuances and business practices.\n\n\n\n\n\nWe are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\n\n \n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Senior and Sales jobs that are similar:\n\n $62,500 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nStockholm, Stockholm, Sweden
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Observe.AI


Remote West Coast
๐Ÿ’ฐ $58k - $105k*

Edu

Observe.AI

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๐Ÿ‘€ 1,080 views

โœ… 92 applied (9%)

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Observe.AI is hiring a

Remote Technical Support Engineer I

\nAbout Us\nObserve.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.\n\n\nObserve.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.\n\n\nBe part of the Contact Center Industry Disruption with Observe.AI\n\n\nThe Opportunity\nAs a Technical Support Engineer atObserve.AI, you will help create a world-class customer experience for our customers which in turn will make them raving fans of the product.  Through your technical expertise and experience, you will help drive a โ€œcustomer firstโ€ mindset with every customer interaction.  You will prioritize customer requests using our ticket system (Zendesk) and will take lead in creating customer-facing documentation (Zendesk Guide) striving to deflect tickets through proactive knowledge articles.  You will use your proficiency in customer service and technical acumen to ensure high-level objectives and KPIs are met.  You will also be an active participant in our bottoms-up culture, participating in project planning and scoping best practices for the team. \n\n\n\nWhat you will be doing\n* Provide efficient and accurate technical support forObserve.AIโ€™s product to ensure customer satisfaction\n* Improve deflection rate of engineering-based escalations by increasing support technical acumen and owning engineering tasks over time \n* Become the liaison with Engineering and Product to escalate bugs, outages, and product requests\n* Collaborate with Customer Success, Onboarding, and Product to drive outstanding customer experience\n* Analyze where users are getting stuck and provide potential workarounds + KB articles\n* Proactively identify opportunities to improve team processes\n* Provide support for integrations including Telephony Platform, Web Conferencing, API, Salesforce, and other 3rd party integrations\n* Driving a โ€œcustomer firstโ€ mindset to the team and collaboratorsSelf-starter with a strong sense of ownership who thrives in a fast-paced, high-growth startup environment\n* Self-starter with a strong sense of ownership who thrives in a fast-paced, high-growth startup environment\n\n\n\nWho You Are:\n* 2+ year as a Technical Support Engineer on a B2B SaaS Support team\n* Working technical knowledge of SaaS applications, cloud integrations, and architecture\n* Experience with Customer Support tech stack (i.e. Zendesk, Freshdesk, PagerDuty, OpsGenie, Atlassian StatusPage, JIRA, Confluence, GetFeedback)\n* The ability to prioritize multiple tasks and projects simultaneously while still executing on high-level objectives\n* Excellent verbal and written communication skillsProven track record of demonstrated ability to dive into the weeds and find out solutions\n* Scripting knowledge is good to have \n\n\n\nWhat we Offer:\n* Excellent medical, dental, and vision insurance options\n* Flexible PTO \n* Generous holiday (federal and wellness) recognition and parental leave policies \n* 401K plan to save for your future \n* Remote benefits including a daily meal stipend, WFH stipend, mobile & internet stipend to set you up for success in this remote environment\n* Learning & Development fund to support you in your continuing education journey and professional development\n* Fun events to build culture across the organization\n\n\n\n\n$70,000 - $90,000 a yearThe base salary compensation range targeted for this full-time position is $70,000-$90,000 per annum. Compensation may vary outside of this range depending on a number of factors, including a candidateโ€™s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Companyโ€™s compensation practices.\n\n#LI-remote\n\n\nIf you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai. \n\n\nWe welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.\n\n\nObserve.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Ordinance and other similar state laws and local ordinances, and its internal policy, Observe.AI will also consider for employment qualified applicants with arrest and conviction records. \n\n\n\n\nCompensation, Benefits and Perks\nCompetitive compensation including equity\nExcellent medical, dental, and vision insurance options\nFlexible time off \nGenerous holidays and parental leave policies\n401K plan\nLearning & Development fund to support you in your continuing education journey and professional development\nFun events to drive towards our culture supporting a community of Connect, Collaborate, Celebrate\n\n\nOur Commitment to Inclusion and Belonging\nObserve.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.\n\n\nWe welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.\n\n\nIf you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video, Cloud, Mobile, Sales and Engineer jobs that are similar:\n\n $57,500 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote West Coast
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Glean


๐Ÿ’ฐ $60k - $108k*

Glean

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๐Ÿ‘€ 481 views

โœ… 10 applied (2%)

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Glean is hiring a

Remote Strategic Account Executive

\nAbout Glean\n\nWeโ€™re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.\n\nWeโ€™re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a companyโ€™s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.\n\nGlean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. Weโ€™re a diverse team of curious and creative people who want to help each other get big things doneโ€”so we can help other teams do the same. \n\nWe're backed by some of the Valley's leading venture capitalistsโ€”including Sequoia, Kleiner Perkins, Lightspeed, and General Catalystโ€”and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.\n\n \n\nWhat you will do and achieve:\n\n\n* Source and close net new logos within a given territory focusing on large Enterprises over 10,000 employees\n\n* Have the ability to navigate complex organizational structures and identify executive sponsors and champions\n\n* Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle\n\n* Collaborate with internal partners to move deals forward and ensure customer success\n\n* You will consistently deliver ARR revenue and Pipeline targets and drive success through a metric based approach\n\n* Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings\n\n* Provide timely and insightful input back to other corporate functions\n\n* Create ROI and business justification reports based off of a data driven approach\n\n* Run tight POCs based off of business success criteria\n\n\n\n\n \n\nMinimum REQUIRED Knowledge, Skills, and Abilities:\n\n\n* Candidates are required to reside in Tokyo Japan\n\n* 10+ years of closing experience with direct field sales experience selling enterprise cloud software to Fortune 500 companies.\n\n* Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment\n\n* Have clear examples of closing complex deals and selling into complex organizations\n\n* Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory\n\n* Previous experience building relationships and selling face to face to C level executives\n\n* Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics\n\n* Experience selling technical SaaS and cloud based software solutions\n\n* Basic understanding of search infrastructure is a plus\n\n\n\n\n\n\n\n\nWe are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\n\n#LI-REMOTE \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Senior and Sales jobs that are similar:\n\n $60,000 — $107,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nTokyo, Tokyo Prefecture, Japan
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