\nAs a VP of Customer Success You Will:\n\nPlan, build and lead a new Customer Success team at MANTL, integrating with our existing Account Management function, and managing the relationships and commercial success of our diverse and growing customer base of Regional and Community Banks and Credit Unions. You and your team will build high fidelity, consultative engagements with our customers, maintain executive and operational customer relationships - with success measured in gross/net revenue retention, logo retention, add-on sales (whether directly owned or through partnership with our existing Sales team) and overall customer engagement.\n\nYou will build strong internal partnerships at MANTL with our Product, Sales, Service Delivery and other divisions within the company to drive successful customer outcomes. You will be a stronger leader in bringing the voice of the customer to bear on decision making across the company. You will partner with the Chief Customer Officer on bringing our user community and customer advisory board to life.\n\nAbout You: \n\n\n* You have a passion for building reliable, scalable, right-sized, and well-documented systems and services for supporting MANTL's products, as well as an interest in exploring new technologies\n\n* Be a strong team player - with a focus on what gets accomplished over who gets the credit\n\n* An experienced and empathetic people leader who cares about building diverse teams with multiple strengths and passions\n\n* A passion for the customer and relationships\n\n\n\n\nWe Are Looking For: \n\n\n* 10+ years overseeing Customer Success, Account Management, and/or Sales\n\n* Proven ability to deliver customer success using multiple approaches (ie, high-touch, low-touch, tech-touch)\n\n* Experience establishing and managing C-Suite relationships\n\n* Knowledge of banking or fintech is a plus\n\n* Willingness to travel up to 50%\n\n\n\n\nWhat We Offer:\n\n\n* Competitive salary ranging from $250,000 to $265,000 depending on overall experience and level.\n\n* Equity\n\n* 100% covered medical, dental and vision insurance for employees & 50% coverage for families\n\n* Unlimited PTO\n\n* Remote setup allowance of $400\n\n* Creative and fun team-building events (improv, chocolate and wine tasting, happy hours)\n\n* Mental health and wellness programs\n\n* 100% Remote\n\n* And more!\n\n\n\n\nWho is MANTL?\n\nMANTL is a fast-growing remote FinTech SaaS company on a mission to build technology that will help America’s financial institutions and their communities thrive. Think Shopify, but purpose-built for community banks and credit unions. Our modern banking software helps level the playing field for smaller banks and credit unions by enabling them to grow digitally.\n\nOur deposit origination platform is widely considered best-in-class in our industry, showing clear and material performance beyond any of our competitors. Check out what our CEO has to say about MANTL’s impact here.\n\nOur investors include CapitalG, Point72, ClockWork, and BoxGroup.\n\nThe MANTL Culture\n\nJoining MANTL means joining an ambitious and exceptional team that solves complex problems every day.\n\nPeople are our most important asset and the top reason we love working at MANTL. We're a group of passionate technologists who support an accountable, transparent, and collaborative culture that fosters productive and engaging discussions. We want to work with inclusive people who understand the importance of treating their colleagues exceptionally well.\n\nMANTL is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.\n\nThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n $55,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nUniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.  \n  \nUniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.  \n  \nAs AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. \n\n\nUniphore, the global leader in Conversational Service Automation, is seeking an Account Manager to help build a client portfolio based on Territory assignment. This person will focus on selling into commercial accounts across the Mid-West.\n \nThis quota carrying sales role will be responsible for managing, and closing net new customer business within the assigned region. With a proven understanding of SaaS sales, this role will drive revenue within the Commercial or Mid-Market segments by selling the full Uniphore product portfolio. \n \nTo excel in this role, you must have strong consultative sales, prospecting, and time management skills. You must be capable of thriving in a startup environment, selling emerging technologies, and earning trust with executive level customer personas. We are looking for driven and collaborative people with a customer-first mentality.\n\n\n\nResponsibilities\n* Develop portfolio of new clients based on Territory assignment \n* Manage opportunities from Leads to Close \n* High aptitude for learning AI technologies and value-based messaging  \n* Maintain forecast accuracy, prospecting cadences, and pipeline management \n* Quarterback sales deals by effectively leading strategy and resource alignment  \n* Achieve quarterly Quota performances \n* Develop and actively manage short- and long-term account plans \n* Be the voice of the customer: Provide feedback to internal teams in a timely manner \n* Collaborate with Customer Care Manager on upsell and cross-sell opportunities\n* Willingness to travel up to 25% of the time \n\n\n\nExperience / Qualifications\n* 5+ years of software sales experience \n* Successful track record of overachieving quota performances \n* Excellent presentation and public speaking skills  \n* Experience selling into Contact Centers a plus \n* Comfortable selling into the C-suite  \n* Experience with MEDDICC  \n\n\n\n\n$75,000 - $200,000 a yearCompensation & BenefitsThe anticipated base salary hiring range for this position is:  Non California: $75,000 Base - $100,000 Base + $75,000 - $100,000 target variable; $200,000 OTE50 / 50 split \nThe specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base + variable, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. \n\nUniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.\n \nFor more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.\n\n\nAll applicants - to review our privacy notice, please click here\n\n\nInformation regarding recruiting and phishing scams: \nEmployment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video, Excel and Sales jobs that are similar:\n\n $35,000 — $65,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, TX

About BRYTER\n\nBRYTER is a young but already leading software company in decision automation. We aim to change the way people make decisions in complex and high-judgement scenarios. Our no-code building platform combines great usability with intelligent technology to enable our customers to build and to use automation applications and digital services in their day-to-day business. We help all knowledge-intense industries to make their daily business more efficient and transparent and automate whatever is burdensome and boring. Our clients are large companies, banks, consulting and law firms across the globe.\n\nWe believe that the right team can have the greatest impact. We want our team members to take responsibility, to understand the mission and, ultimately, to be happy. That is why our organization is optimized to foster employee happiness, allowing everyone to have as much ownership, autonomy and mastery as possible. Our management has successfully built, scaled and sold companies before and is eager to create an environment where everyone can grow to their full potential.\n\nOur employees can choose to work from home or anywhere they prefer. We encourage everyone to take part in conferences, to share their suggestions across the business and to learn. Whilst we are remote-first, we have office hubs in Berlin, Frankfurt, London and NYC. We’re currently looking for Remote Pre-Sales Engineers who live in or close to the UK market and speak English on a native or fluent level. BRYTER is growing fast – that is why we need your support.\nBeing a Pre-Sales Engineer with us\n\nWe are seeking a bright, high-energy individual with a passion to learn and the ambition to be a key part of our global expansion strategy. The position as a Pre-Sales Engineer is at the heart of the Commercial team, driving the business forward and shaping the success of our customers. We are looking for a passionate team member to share our vision of bringing automation to complex, knowledge-based decision scenarios and to drive the digitization of professional services.\n\nIdeally you will be a considerate, sharp, forward thinking, and motivated candidate with a passion for building and managing complex relationships with our exceptional customer and prospect base (including global law firms, banks, consultancies and top-tier corporates).\n\nIn this role you will become a product expert, working with our prospects on complex use cases to help them quickly and smoothly achieve their goals through our product – a highly innovative no-code building platform that allows lawyers and other experts to build automated services. You’ll be working with law firms or corporate legal in-house teams in your day-to-day work and will support our Sales team.\n\nThe role demands someone who is passionate about the adoption of technology in the legal space, as well as focused on consulting with global businesses to provide cutting-edge apps with BRYTER. Above all, we are looking for a strong communicator, who is able to collaborate effectively internally and externally to get things done, and able to think of creative solutions for complex business problems. We are looking for someone with a consultative mindset, a highly professional attitude and a tenacious commitment to continuous improvement. The success of our business is built on forging strong partnerships with our prospects and clients and as a Pre-Sales Engineer you will be the first point of contact for our future clients.\n\nYou will be working as part of the global Commercial team, alongside a broader team of Account Executives, Solution Engineers, and Business Consultants. Ideally, the perfect candidate for this role will have worked in SaaS business or legal field in some capacity, with a passion for technology and client service delivery.\n\n \nResponsibilities\n\n\n* Become an expert of our no-code platform and be comfortable with explaining technical concepts to a non technical audience as well as working with our world-class developers to build new product features\n\n* Present and speak to senior decision makers from C-level down\n\n* Support the Sales Team with deep product expertise, answering RFPs when required, conduct in depth POCs and product demonstrations\n\n* Consult with our sales leads base located mainly in the US region, helping them to create highly innovative applications to scale their businesses with BRYTER\n\n* Manage a number of parallel projects and pilots for prospects together with our account executives, defining their roll-out plan and seeing the projects through to completion on time and on budget\n\n* Co-ordinate and conduct workshops, trials and training for prospects\n\n* Contribute to the constant improvement of Pre-Sales practices, as well as the Commercial team as a unit\n\n* Travel may be required (when possible), whether this is to engage in client meetings or speak at international events and conferences\n\n\n\n\n \nQualifications we would love to find\n\n\n* B.Sc./M.Sc. degree or similar, in law, business, computer science or a related field\n\n* Very good understanding of cloud-based applications\n\n* Demonstrable experience in project management with the potential and attitude required to learn\n\n* Ideally 1-2 years of professional experience in fast-paced and competitive environment, e.g. BigLaw, Big4, Consulting, Banking or in a SaaS business\n\n* Demonstrable experience of working in a ‘self-starting’ environment. A builder, not a follower. Someone willing to roll up their sleeves and get stuck in.\n\n* Excellent written and verbal communication skills\n\n* Proficiency in the English language, preferably native speaker\n\n* DACH only: native German speaker with strong English skills\n\n* Interest in implementing feedback and dedication to consistently improving your craft\n\n* Love of data to track and improve your own performance and that of the Commercial team\n\n* Some technical and/or legal experience is preferred\n\n\n\n\nIn order to be close to our markets and avoid unnecessary travel we’re currently looking for English speaking candidates who live in the UK to ensure proximity to our clients and the rest of the team.\n\n \nWhat we offer\n\n\n* Dynamic and entrepreneurial environment that allows and fosters career development and fast learning\n\n* Full remote working environment\n\n* Flat hierarchies and hands-on mentality\n\n* Opportunities to broaden your professional network\n\n* Work with experienced entrepreneurs and benefit from their experience and know-how\n\n* Participation in scaling a great product with global reach\n\n* A competitive salary reflecting engagement\n\n* We cover up to 5 days of training or conferences per year, including travel and entrance fee\n\n\n\n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales, Engineer, English, Travel, Senior, Legal and SaaS jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n