\nBottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer satisfaction, helping them grow their business and win in their markets.\n\nWe are looking for a Senior Production Support Engineer to innovate, win, and grow with us!\n\nBottomline Technologies Digital Banking and Business Solutions division serves a variety of top-tier banks and financial institutions. We provide our customers with web-based software for online banking, payments management, cash management, treasury, and accounts payable automation. We are seeking an incredible new team member to fulfil support and ensure customer delight.\n\nWe are looking for an expert at troubleshooting complex customer production problems in a variety of environments, including BT hosted application environments. You have experience serving as a senior member of a technical production support team, are a master problem solver and have a propensity for driving problems to resolution with an eye on creating the best outcomes for our customers and our business.\n\nIf you answer YES to the below questions we would love to speak with you!\n\n* Do you have strong troubleshooting skills and excel at problem solving?\n\n* Do you enjoy learning and digging to know more?\n\n* Would you want to work directly with customers helping to delight and ensure excellent communication?\n\n* Do you enjoy working cooperatively across teams to gather issue information and drive to resolution?\n\n* Are you comfortable speaking to a crowd?\n\n\n\nHow you’ll contribute:\n\n\n* Perform production support, troubleshooting and maintenance\n\n* Maintain multiple local environments for debugging systems\n\n* Remotely and locally debug code for multiple applications using the Bottomline standard tools on BT technology and architecture\n\n* Work with the Implementations and Delivery Teams on defect resolution and solution delivery. Work with L3 teams on incidents and defects.\n\n* Work as a senior resource for operational process & technology in support of the platform and customer base.\n\n* Provide training for onboarding team members as needed.\n\n* Participate in department projects and represent Support in segment initiatives\n\n* Develop and maintain SQL and script monitors\n\n* Perform code reviews to assist with the location of root cause\n\n* You’ll provide occasional “after-hours” high-severity issue support\n\n*  \n\n\n\n\nWhat will make you successful:\n\n\n* Bachelor’s degree, preferably Computer Science degree, and 3-5 years prior experience in a Production Support role\n\n* Minimum 1-years of experience developing Web applications using Java J2EE, Oracle database & SQL. Demonstrated working knowledge of HTML, JavaScript, and server-side\n\n* Excellent written and oral communications skills\n\n* Ability to prioritize effectively and handle shifting priorities professionally\n\n* Participation in the complete life-cycle of an enterprise-wide, web-based application\n\n* Web Services\n\n* GIT, Subversion\n\n* Oracle WebLogic, IBM WebSphere\n\n* Good understanding of Networking principles\n\n* Object Oriented Programming\n\n* HTML & JavaScript and Java or JavaScript development\n\n* Databases and SQL query language\n\n\n\n\n*Open to remote team members \n\nYou’ll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.\n\nStart your #LifeAtBT\n\n[Keywords: Technical Support, Network Support, DBA, System Administration]\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Java, Senior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India

\nBottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer satisfaction, helping them grow their business and win in their markets.\n\nWe are looking for a Senior Production Support Engineer to innovate, win, and grow with us!\n\nBottomline Technologies Digital Banking and Business Solutions division serves a variety of top-tier banks and financial institutions. We provide our customers with web-based software for online banking, payments management, cash management, treasury, and accounts payable automation. We are seeking an incredible new team member to fulfil support and ensure customer delight.\n\nWe are looking for an expert at troubleshooting complex customer production problems in a variety of environments, including BT hosted application environments. You have experience serving as a senior member of a technical production support team, are a master problem solver and have a propensity for driving problems to resolution with an eye on creating the best outcomes for our customers and our business.\n\nIf you answer YES to the below questions we would love to speak with you!\n\n* Do you have strong troubleshooting skills and excel at problem solving?\n\n* Do you enjoy learning and digging to know more?\n\n* Would you want to work directly with customers helping to delight and ensure excellent communication?\n\n* Do you enjoy working cooperatively across teams to gather issue information and drive to resolution?\n\n* Are you comfortable speaking to a crowd?\n\n\n\nHow you’ll contribute:\n\n\n* Perform production support, troubleshooting and maintenance\n\n* Maintain multiple local environments for debugging systems\n\n* Remotely and locally debug code for multiple applications using the Bottomline standard tools on BT technology and architecture\n\n* Work with the Implementations and Delivery Teams on defect resolution and solution delivery. Work with L3 teams on incidents and defects.\n\n* Work as a senior resource for operational process & technology in support of the platform and customer base.\n\n* Provide training for onboarding team members as needed.\n\n* Participate in department projects and represent Support in segment initiatives\n\n* Develop and maintain SQL and script monitors\n\n* Perform code reviews to assist with the location of root cause\n\n* You’ll provide occasional “after-hours” high-severity issue support\n\n*  \n\n\n\n\nWhat will make you successful:\n\n\n* Bachelor’s degree, preferably Computer Science degree, and 3-5 years prior experience in a Production Support role\n\n* Minimum 1-years of experience developing Web applications using Java J2EE, Oracle database & SQL. Demonstrated working knowledge of HTML, JavaScript, and server-side\n\n* Excellent written and oral communications skills\n\n* Ability to prioritize effectively and handle shifting priorities professionally\n\n* Participation in the complete life-cycle of an enterprise-wide, web-based application\n\n* Web Services\n\n* GIT, Subversion\n\n* Oracle WebLogic, IBM WebSphere\n\n* Good understanding of Networking principles\n\n* Object Oriented Programming\n\n* HTML & JavaScript and Java or JavaScript development\n\n* Databases and SQL query language\n\n\n\n\n*Open to remote team members \n\nYou’ll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.\n\nStart your #LifeAtBT\n\n[Keywords: Technical Support, Network Support, DBA, System Administration]\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Java, Senior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India

\nAt Propel, our mission is to build modern, respectful, and effective financial tools for low-income Americans. Our vision is that all Americans can make it through every month with dignity and abundance. Over 5 million people use our app, Providers, to manage the benefits they use to keep their family well-fed and healthy, stay up to date on critical government programs, save money and earn income. Read more about the impact of Providers here. Now we’ve expanded further into the financial services space, offering the best banking option for low-income Americans.\n\nOur engineering team is currently 20+ people distributed across the United States. Our team is composed of humble and smart people who repeatedly jump in to support one another. We have a collaborative culture exemplified in our brainstorming, pairing sessions, and hackathons. We communicate in multiple ways, including Slack and Zoom for daily async communication, Notion for documentation, and project management software for backlog and task tracking.\n\nAs a senior software engineer, you’ll have the opportunity to make an impact and work across many areas of our product, including bank tooling, interacting with government programs, surfacing savings opportunities, and more! You’ll work on meaningful and complex technical problems that have a positive impact on our users’ lives. You’ll also gain first-hand experience building and maintaining a growing system with millions of users.\n\nPropel is a for-profit software company that holds its social mission at its core. Our investors include Andreessen Horowitz, the Omidyar Network, Kevin Durant, Serena Williams, and Nas. \n\nWhat we offer:\n\n\n* An engineering culture that is humble, motivated, and collaborative \n\n* Consistent knowledge sharing through projects or bugs demos, Lunch & Learn presentations, and documentation\n\n* A people-first approach to management where we value engineers’ voices, support career development, and offer opportunities for technical growth that interest you\n\n* Meaningful work and a strong shared sense of mission\n\n* A remote first work environment with a dog-friendly office in Downtown Brooklyn and satellite offices in San Francisco and Salt Lake City. The team meets in-person for optional retreats and on-sites.\n\n* 20 Days of PTO\n\n* 4% 401K match\n\n* $10k lifetime spend towards Carrot Fertility\n\n* Excellent Medical, Dental and Vision options\n\n* Free access to Ginger mental health, Gympass, Headspace, One Medical, Rightway, Sofi, and Spring Health\n\n* Fair, equitable, and competitive salaries. Propel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC based startups at our stage. Additionally, pay is not determined based on location. The salary range for this position is $150,000 - $230,000 depending on experience and interview performance. Equity and excellent benefits come with this position as well!\n\n\n\n\nWhat you will do:\n\n\n* Build software systems used by millions of low-income Americans, helping to put dollars back in their pockets\n\n* Build iOS and Android apps using Vue + TypeScript + Capacitor\n\n* Develop significant server-side software using Python and Flask, backed by Postgres and Redis; leverage AWS offerings as well as other open source technologies\n\n* Create software that is reliable, scalable, and maintainable\n\n* Effectively communicate with team members during projects, code review, etc.\n\n* Contribute to building our eng culture and processes as we continue to scale\n\n* Collaborate on deciding on the right projects, building great solutions, and helping your team succeed\n\n* Work with our Product and Design team to scope projects and execute on innovative products\n\n* Participate in our on-call rotation\n\n\n\n\nWhat you have:\n\n\n* Deep experience designing, building, shipping, and maintaining complex full-stack software\n\n* Experience with a startup environment or the ability to operate effectively when faced with ambiguity\n\n* Excitement to dive deep into our codebase and product ecosystem to contribute to large and impactful projects\n\n* Strong communication skills across technical and non-technical audiences and topics\n\n* Eagerness to learn and actively contribute to team discussions, design doc reviews, and code reviews\n\n* Computer science degree or equivalent fundamentals learned elsewhere\n\n* Fluency in Python and JavaScript or a willingness to learn and specialize in these languages\n\n* Passion for making a difference in the lives of our users\n\n* Nice to have: Experience with or knowledge of government services, particularly safety net services like SNAP, WIC, TANF, SSI, SSDI, Medicaid, Section 8\n\n\n\n\nWe are strongly committed to hiring a diverse and multicultural team, and encourage applications from traditionally under-represented backgrounds, including those with direct experience with the Supplemental Nutrition Assistance Program. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, JavaScript, Typescript, Senior and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBrooklyn, New York, United States