Remote Bank + Design + Health + Sys Admin Jobs

\nDepartment: Customer Success\nReports to: SVP of Customer Success       \nLocation: Anywhere, East Coast   \nEnjoy leading technical, customer-facing teams?  Do you love IT automation software?  Excited about what Puppet is doing and want to be a part of it?\nPuppet Labs is hiring a Director of Eastern Region Solutions Engineering & Services to help drive strategic direction for the department and set the daily operations for the Eastern Region, which is comprised of Solutions Engineers (pre-sales) and Professional Services Engineers (post-sales).  The Director will coach a growing team to ensure we are delivering outstanding services to Sales and our customers.  \nIn this role, you will both ensure we continue to support our Sales team and champion our customers needs and oversee PS engagements with customers as well as manage team members, milestones, and activities.  You will coordinate with peers and other departments, such as User Experience, Engineering, and Sales to collaborate on special initiatives and to formalize feedback and communication loops.  \nYou will work with the other Customer Success Directors to ensure best practices in pre and post-sales activities are implemented across the organization.  You will participate in the development of the services roadmap and represent the needs of customers.  Working with the Director of Partner Enablement you will ensure that the Eastern Region service and training partners are enabled to provide high-quality support through Puppet authorized partner programs.   \nThis position operates in a team-oriented environment.  As a result, you must build and maintain strong and effective working relationships internally with peers on the services management team, sales, marketing, business development and product marketing.  As a leader you must also ensure that your team creates and maintains effective working relationships with various internal and external teams.\nQualifications\n* \nA combination of  8 years management experience in building, leading and growing field-based pre-sales teams and professional services teams in an enterprise software or open source company.  Focus of experience should be on the pre-sales side.\n* \nExcellent leadership skills, with proven success in hiring, leading, engaging and motivating staff, as well as working effectively across departments.\n* \nStrong customer orientation with demonstrated experience in achieving a high level of customer satisfaction\n* \nAble to identify problems, resolve escalations (including collaborating with others when necessary), act decisively and show good judgment.  Able to gain sponsorship and consensus on key initiatives\n* \nExcellent written and verbal communication skills; highly refined interpersonal skills; and high caliber presentation skills.   The ability to successfully translate product information to both technical and non-technical professionals at all levels of an organization is required.\n* \nEmpathy with our customers and their problems through experience in a Unix/Linux systems administration or development role.\n* \nStrong industry knowledge (configuration management, data center management, and systems management domains)\n* \nExcellent time and project management skills\n* \nExperience in developing and launching service offerings;  generating and interpreting business and service delivery key metrics; and managing multi-department budgets\n* \nAbility to travel up to 35-50% nationally and internationally\n* \nBA or BS degree in computer science or a related field\n\n\nApplication Instructions\nPlease include a cover letter with your application describing why you are interested in working for Puppet Labs, and how you feel your experience fits the listed qualifications of the position.\nWorking for Puppet Labs\nOur mission at Puppet Labs is to drive the cost of technology change to zero.  We make IT automation software for systems administrators, freeing them from repetitive work and fire-fighting so they can do more interesting and higher-value work for their organizations.  Our most important measure of success is their love for our products.\nWe're growing fast, but we're determined for everyone here to have a real impact on the company and our customers every day.  We're driven and restless.  We encourage creativity and collaboration.  By challenging each other, we foster continuous improvement.  We hire carefully for passion, self-motivation, intelligence, curiosity, and adaptability.\nWe offer excellent health benefits for employees and family, a flexible time-off policy (that we do insist you use), and a variety of methods to grow your skills and further your career.  We have employees all around the US, the UK, Sweden, Canada, the Czech Republic and Australia.  Our headquarters in downtown Portland, Oregon, is one block off Tom McCall Waterfront Park with views of Mt. Hood, Mt. St. Helens and the Willamette River.\nPuppet powers thousands of companies, including Twitter, Yelp, Disney, Google, Citrix, eBay, NYSE, Cisco WebEx, Salesforce, Bank of America and PayPal.  Our investors include Kleiner Perkins Caufield & Byers, VMware, Google Ventures, Cisco, True Ventures, Radar Partners, and Emerson Street Partners.\nPuppet Labs is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.\nIf you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 877-575-9775 for assistance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Admin, Marketing, Excel, Sales, Medical, Engineer, Linux, Sys Admin, Design, Executive, Digital Nomad and Travel jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nDepartment: Customer Success\nLocation: Anywhere, West Coast\nReports to: Director of Solutions Engineering and Services\nSummary of Role\nEnjoy leading technical, client-facing teams?  Do you love automation and Open Source software?  Excited about what Puppet is doing and want to be a part of it?\nPuppet Labs is hiring a Manager of Professional Services for our Western Region to help drive strategic direction for the department and set the daily operations for the Professional Services (PS) Team.  The PS Manager will coach our growing team of consultants and ensure we continue our tradition of delivering outstanding services to our clients.  In this role, you will manage PS engagements with customers as well as manage team members, milestones, and activities.  You will coordinate with peers and other departments, such as User Experience, Engineering, and Sales to collaborate on special initiatives and to formalize feedback and communication loops.  You will work with the Directors of Solutions Engineering & Services and other PS Managers to help develop the roadmap for PS offerings.  \nAs Manager, your goal is to facilitate excellent Professional Services performance by coaching Professional Services Engineers, making proactive change and removing barriers to enhance productivity and satisfaction.  In order to do so, the Professional Service Manager will occasionally participate in consulting engagements (10-15% of the time) in a project QA or oversight role in order to maintain Puppet Labs domain expertise to help evaluate the quality and relative significance of technical output and achievements from PS team members.\nQualifications\n* \n3+ years of recent experience in configuration management, data center management, and systems management domains\n* \n2+ years experience managing and growing a Professional Services team\n* \nExcellent leadership skills, with proven success in leading, engaging and motivating staff, as well as working effectively across departments.\n* \nExcellent time and project management skills\n* \nExperience generating and interpreting service delivery key metrics\n* \nExperience supervising staff, including hiring, performance management, team building, etc.\n* \nProfessional Services experience in an enterprise software and/or open source company\n* \nStrong customer relations & presentation skills\n* \nExperience with Puppet or other configuration management tools\n* \nExcitement about working with Puppet\n* \nJoy from growing and developing staff\n* \nPassion for problem solving\n* \nAbility to travel up to 30% regionally and nationally\n\n\nApplication Instructions\nPlease include a cover letter with your application addressing the following questions:\n1. Why are you interested in working for Puppet Labs?\n2. Please summarize how you feel your background meets the aforementioned qualifications.\n3. Describe your philosophy and approach for motivating, coaching and developing a Professional Services team.\n4. Describe your most difficult expectations setting experience with a customer and what you learned from it.\n5. Describe a recent or significant learning moment in a professional environment.  What did you learn?  How will you use this knowledge?\nWorking for Puppet Labs\n\nOur mission at Puppet Labs is to drive the cost of technology change to zero.  We make IT automation software for systems administrators, freeing them from repetitive work and fire-fighting so they can do more interesting and higher-value work for their organizations.  Our most important measure of success is their love for our products.\nWe're growing fast, but we're determined for everyone here to have a real impact on the company and our customers every day.  We're driven and restless.  We encourage creativity and collaboration.  By challenging each other, we foster continuous improvement.  We hire carefully for passion, self-motivation, intelligence, curiosity, and adaptability.\nWe offer excellent health benefits for employees and family, a flexible time-off policy (that we do insist you use), and a variety of methods to grow your skills and further your career.  We have employees all around the US, the UK, Sweden, Canada, the Czech Republic and Australia.  Our headquarters in downtown Portland, Oregon, is one block off Tom McCall Waterfront Park with views of Mt. Hood, Mt. St. Helens and the Willamette River.\nPuppet powers thousands of companies, including Twitter, Yelp, Disney, Google, Citrix, eBay, NYSE, Cisco WebEx, Salesforce, Bank of America and PayPal.  Our investors include Kleiner Perkins Caufield & Byers, VMware, Google Ventures, Cisco, True Ventures, Radar Partners, and Emerson Street Partners.\nPuppet Labs is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.\nIf you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 877-575-9775 for assistance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Quality Assurance, Admin, Excel, Sales, Medical, Engineer, Sys Admin, Design, Executive, Digital Nomad and Travel jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nDepartment:  Customer Success\nReports to:  Manager, Solutions Engineering\nLocation:  Melbourne, AU\nSummary of Role\nInterested in utilizing your technical knowledge in and partnering with the Sales team?  Do you have a passion for helping customers solve challenging problems? Excited about what Puppet is doing and want to be a part of it?  \nPuppet Labs is hiring Solutions Engineers to join our Customer Success team. Were seeking someone who empathizes with our customers needs and understands why our products help our customers become more efficient, successful and effective. In this role, you will be the technical voice in our sales process helping customers understand the value of Puppet Labs products. Youll partner with the customer to solve their problems, demonstrating the value of Puppet Labs products with the Sales team. You will provide product feedback based on your interaction with customers to Engineering and Product.  You will ensure the customer is successful as they interact with Puppet Labs products and services.  You will conduct webinars and speak at industry events, demonstrating Puppet Labs products and help provide the technical expertise for Proof of Concepts and presentations.\nQualifications\n* Empathy with our customers and their problems through experience in a Unix/Linux systems administration or development role.\n* Experience using Puppet or other configuration management tools in a production environment.\n* Strong industry knowledge - performance management, scaled solutions, and methodologies.\n* Excellent technical communication skills, both written and verbal, with the ability to present to and engage our rapidly growing customer base.\n* Familiarity with and excitement about Open Source.\n* Requires the ability to travel 50% nationally & internationally (via ground and/or air transportation), including but not limited to, operating a vehicle and/or riding as a passenger in a vehicle, airplane, train or other form of transportation.\n* Requires contact with others (face-to-face, by telephone, virtual meetings, VOIP or otherwise) and the ability to work and interact in a group or team.\n* Requires logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.\n* Requires the ability to perform physical activities, including but not limited to, walking, standing, lifting items up to 35 lbs. and/or using, handling and controlling tools.\n* Valid driver's license\n* A criminal background check is part of the employment hiring process.\n* Puppet Certified, a plus!\n\n\nPreferred but not required\n* BA or BS degree in computer science or a related field.\n* Experience in a sales engineering role.\n* Experience working with internal Sales, Engineering, Product, and Marketing teams.\n* Professional services experience in an open source or enterprise software company.\n\n\nApplication Instructions\nPlease include a cover letter with your resume addressing the following:\n* Who do you think is Puppet Enterprises ideal customer?\n* Describe the key business drivers that would motivate a customer to buy Puppet Enterprise.\n* Summarize the technical benefits a customer would gain from buying Puppet Enterprise.\n* What makes a perfect demo?\n* What defines a successful customer?\n* What qualities make you an awesome Solutions Engineer?\n\n\nWorking for Puppet Labs\nOur mission at Puppet Labs is to drive the cost of technology change to zero.  We make IT automation software for systems administrators, freeing them from repetitive work and fire-fighting so they can do more interesting and higher-value work for their organizations.  Our most important measure of success is their love for our products.\nWe're growing fast, but we're determined for everyone here to have a real impact on the company and our customers every day.  We're driven and restless.  We encourage creativity and collaboration.  By challenging each other, we foster continuous improvement.  We hire carefully for passion, self-motivation, intelligence, curiosity, and adaptability.\nWe offer excellent health benefits for employees and family, a flexible time-off policy (that we do insist you use), and a variety of methods to grow your skills and further your career.  We have employees all around the US, the UK, Sweden, Canada, the Czech Republic and Australia.  Our headquarters in downtown Portland, Oregon, is one block off Tom McCall Waterfront Park with views of Mt. Hood, Mt. St. Helens and the Willamette River.\nPuppet powers thousands of companies, including Twitter, Yelp, Disney, Google, Citrix, eBay, NYSE, Cisco WebEx, Salesforce, Bank of America and PayPal.  Our investors include Kleiner Perkins Caufield & Byers, VMware, Google Ventures, Cisco, True Ventures, Radar Partners, and Emerson Street Partners.\nPuppet Labs is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.\nIf you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 877-575-9775 for assistance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Admin, Marketing, Excel, Sales, Medical, Engineer, Linux, Sys Admin, Design, Digital Nomad and Travel jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nDepartment:  Customer Success\nReports to:  Manager, Professional Services \nLocation:  New York, NY\nSummary of Role\nDo you have a passion for Open Source software?  Excited about what Puppet is doing and want to be a part of it?  Love utilizing your technical knowledge in a client-facing role?  \n\nPuppet Labs is hiring additional Professional Services Engineers to join our growing PS team!  In this role, you'll help our Puppet Labs' customers succeed through consulting and custom development engagements, as well as further Puppet Labs product growth with direct customer feedback.\n\nAs part of our Professional Services team, you will work with our customers to implement solutions and deliver professional services.  In addition, you will be responsible for providing pre-sales support to Sales & Marketing, developing and publishing Puppet modules and products, and developing and promoting integration and tooling around Puppet Labs products.  As Professional Services Engineer, youll also develop blog posts and other communication for Puppet Labs, and work with R&D and Product Management to develop and test Puppet Labs products.\nQualifications\n* Unix &/or Linux SysAdmin or DevOps background, including automation\n* Strong customer relations & presentation skills - must be able to speak well in front of an audience and with customers\n* Excitement about working with the Puppet community\n* Passion for problem solving\n* Excellent time and project management skills\n* Self-motivated and self-directed\n* Requires the ability to travel up to 75% (domestic & internationally) via ground and/or air transportation, including but not limited to, operating a vehicle and/or riding as a passenger in a vehicle, airplane, train or other form of transportation\n* Requires logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems\n* Requires contact with others (face-to-face, by telephone, virtual meetings, VOIP or otherwise) and the ability to work and interact in a group or team\n* Technical degree (CS/IT/Eng/ITSec) or equivalent experience\n* Valid driver's license\n* A criminal background check is part of the employment hiring process.\n* Puppet Certified, a plus!\n\n\nPreferred but not required\n* Programming skills (Ruby, Python, Perl, etc.)\n* Large scale infrastructure experience\n* Experience with Puppet or other configuration management tools\n* Knowledge of data center management, systems management, and monitoring, networking & security\n* Professional services experience in an open source/enterprise software company\n\n\nApplication Instructions\nIn order to be considered for this position, please submit your application online (via the Apply Now button).  Please include a cover letter with your resume addressing the following:\n* Why are you interested in working for Puppet Labs?\n* Please summarize how your background fits the listed qualifications.  \n* Please confirm you are available for up to75% travel domestically & internationally.\n* Please include a list of references in your cover letter.\n\n\nWorking for Puppet Labs\nOur mission at Puppet Labs is to drive the cost of technology change to zero.  We make IT automation software for systems administrators, freeing them from repetitive work and fire-fighting so they can do more interesting and higher-value work for their organizations.  Our most important measure of success is their love for our products.\nWe're growing fast, but we're determined for everyone here to have a real impact on the company and our customers every day.  We're driven and restless.  We encourage creativity and collaboration.  By challenging each other, we foster continuous improvement.  We hire carefully for passion, self-motivation, intelligence, curiosity, and adaptability.\nWe offer excellent health benefits for employees and family, a flexible time-off policy (that we do insist you use), and a variety of methods to grow your skills and further your career.  We have employees all around the US, the UK, Sweden, Canada, the Czech Republic and Australia.  Our headquarters in downtown Portland, Oregon, is one block off Tom McCall Waterfront Park with views of Mt. Hood, Mt. St. Helens and the Willamette River.\nPuppet powers thousands of companies, including Twitter, Yelp, Disney, Google, Citrix, eBay, NYSE, Cisco WebEx, Salesforce, Bank of America and PayPal.  Our investors include Kleiner Perkins Caufield & Byers, VMware, Google Ventures, Cisco, True Ventures, Radar Partners, and Emerson Street Partners.\nPuppet Labs, Inc. is an Equal Opportunity Employer. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, InfoSec, Finance, Perl, Python, Ruby, Admin, Marketing, Excel, Sales, Medical, Engineer, Linux, Sys Admin, Design, Digital Nomad and Travel jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n