\nAbout the role\n\nChime is looking for a Processor Operations Manager to join the Processor and Platform Operations team to operate our core platform capabilities, including card payment processing systems, ACH and other interbank processing and reconciliation systems. The Processor and Platform team’s mission is to empower the development of a member-obsessed Chime experience by strengthening and expanding our proprietary Financial Platform - an operating system for processing all forms of money movement and developing financial software. You will help drive efficiency to ensure these financial capabilities are able to deliver on their 24x7 promise. This position will report to the Director of Processor and Platform Operations.\n\nThe base salary offered for this role and level of experience will begin at $96,800 and up to $131,800. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\n\nIn this role you can expect to\n\n\n* Join a new team of transaction operations managers \n\n* Contribute to the department’s development and implementation of best practices in the areas of payment systems processing, reconciliation operations, and operational policies & procedures\n\n* Develop and implement reconciliation models for ensuring accurate processing and settlement\n\n* Evaluate processing controls for completeness and accuracy\n\n* Provide operational expertise towards diagnosing, troubleshooting and resolving issues related to Chime’s core banking solutions, payment processing, reconciliation and settlement activities\n\n* Use data to monitor processing performance and identify areas of improvement\n\n* Drive continuous improvement and operational resiliency\n\n* Promote tooling solutions that address internal reporting requirements \n\n* Collaborate cross-functionally with technical and product leaders on our platform teams to set strategic priorities that reduce operational risk and improve efficiency, productivity, and performance\n\n* Partner with internal and external teams to ensure compliance with regulatory, audit and payment network requirements\n\n* Use your subject matter expertise and experience to help influence how things are done and improve efficiency & efficacy\n\n* Advocate for change and innovation across the enterprise \n\n\n\n\nTo thrive in this role, you have\n\n\n* 3+ years in bank and/or payment operations with a broad understanding of operations; including accounting, funds flow, settlement, processing, etc. \n\n* An understanding of the end-to-end payments ecosystem, including payment methods, card networks, issuer processing, and the regulatory environment\n\n* An understanding of ACH originations, returns, settlements and everything in between, AAP certification is a huge plus\n\n* Familiarity with network operations including Visa, Mastercard, PLUS, and Star, as well as with network vendors that facilitate AFT/OCT payments and other forms of card-based money movement\n\n* Strong analytical and problem solving skills\n\n* Extensive experience with Google Office (Sheets, Docs and Slides), analytics platforms (Looker, Snowflake), SQL, core banking systems and related products.\n\n* Experience working cross functionally with Product, Accounting, Compliance, Legal, Risk & Engineering to identify, evaluate and size opportunities and prioritize work\n\n* Experience driving continuous improvement projects, where you’ve applied deep knowledge to uncover and execute both short term and long term optimizations\n\n* A desire to create new processes and are comfortable with ambiguity\n\n* Ability to thrive in a fast-paced environment\n\n* Strong team player attributes and are an effective collaborator\n\n* A member obsessed mindset, eager to learn and improve the user experience\n\n* The drive to deploy processes and playbooks so that we can all sleep well at night or make suggestions to improve them so we can all sleep even better at night\n\n* A curious and creative problem solving ability - can facilitate resolution of issues in a timely manner by working cross-functionally with product and engineering teams\n\n* Excellent business acumen, communication skills and a self-starting attitude\n\n\n\n\nA little about us\n\nAt Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. \n\nWe created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.\n\nSo far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. \n\nWe’re uniting everyday people to unlock their financial progress—will you join us? \n\n*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.\n\nWhat we offer\n\n\n* 💰 Competitive salary based on experience\n\n* ✨ 401k match plus great medical, dental, vision, life, and disability benefits\n\n* 🏝 Generous vacation policy and company-wide Take Care of Yourself Days \n\n* 🫂 1% of your time off to support local community organizations of your choice\n\n* 🧠 Mental health support with therapy and coaching through Modern Health\n\n* 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents\n\n* 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.\n\n* 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit\n\n* 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote\n\n* 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\n\n* 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\n\n\n\n\nWe know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\n\nWe hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. \n\nTo learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. \n\nLI-LY1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Music and Music jobs that are similar:\n\n $100,000 — $200,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States

\nAbout the Role\n\nYou are a fearless, seasoned security professional with an interest in new and emerging technology. You can work on tight deadlines with little guidance and are well-versed in risk, security, and controls. You can get to the root of a problem and you are familiar with frameworks such as SOC2, ISO27001, and PCI-DSS.  You are adept at documenting vendor reviews, procedures, and exceptions in a rapidly changing company environment, and are comfortable leading risk workshops, vendor interviews, and managing reviews and assessments through to completion.\n\nFor Colorado based roles: \nIn accordance with applicable law, this role has an annual starting salary of 119,000.00 - 165,300.00 plus bonus, a competitive equity package, and benefits (see below). The actual pay may be higher depending on your location, skills, qualifications, and experience. \n\n \n\nIn this role, you can expect to\n\n\n* Deliver high-quality third party security reviews and evidence\n\n\n* Due diligence requests\n\n* Ongoing monitoring \n\n\n* Help drive joint Security, Risk, and Compliance initiatives \n\n\n* PCI-DSS compliance\n\n* SOC2 and ISO27001 certifications\n\n\n* Conduct risk assessments, gap analyses, and controls testing for critical areas\n\n* Help define KPIs, KRIs, and dashboards for reporting to management\n\n* Develop or source training content and ensure training of employees and contractors using a learning management system (LMS)\n\n* Create operational runbooks and establish security baselines and standards\n\n* Cross-collaborate to formalize the Security Architecture Review process with Security Engineering, Application, and Infrastructure Security\n\n\n\n\n \n\nTo thrive in this role, you have\n\n\n* Experience conducting third party audits, risk assessments, and controls testing\n\n* Experience using a vulnerability management tool and managing risk exceptions\n\n* The ability to document procedures and runbooks for the security program\n\n* Experience in a position focused primarily on information security and/or security program management\n\n* Familiarity with frameworks like SOC2, NIST 800/NIST CSF, ISO 27001, and PCI-DSS\n\n* A security certification such as CISSP, CISA, CISM or equivalent\n\n\n\n\n \n\nA little about us\n\nAt Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. \n\nWe created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.\n\nSo far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. \n\nWe’re uniting everyday people to unlock their financial progress—will you join us? \n\n*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.\n\n \n\nWhat we offer\n\n\n* 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote\n\n* 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit\n\n* 💰 Competitive salary based on experience\n\n* ✨ 401k match plus great medical, dental, vision, life, and disability benefits\n\n* 🏝 Generous vacation policy and company-wide Take Care of Yourself Days \n\n* 🫂 1% of your time off to support local community organizations of your choice\n\n* 🧠 Mental health support with therapy and coaching through Modern Health\n\n* 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents\n\n* 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.\n\n* 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\n\n* 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\n\n\n\n\nWe know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\n\nWe hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Music, Testing and Senior jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAs a Senior Software Engineer You Will:\n\nBuild the core experiences of both bank administrators and bank customers. The includes crafting streamlined user flows, building robust APIs, and integrating with third-party software like Plaid or Sendgrid.\n\nAbout You:\n\n\n* You love writing clean, thoroughly documented, and well-tested code, with an eye for long term viability and performance.\n\n* You measure twice and code once when writing features, placing an emphasis on error-handling, logging, and edge cases for every service you write.\n\n* You enjoy the challenge of breaking down complex product asks into elegant solutions.\n\n* You are comfortable and experienced with system design, and not only have architectural opinions but are comfortable writing, speaking, and advocating for them.\n\n* You approach architectural challenges not with answers but with questions, and from those questions decide upon the best approach, knowing that there is no best solution, only different sets of tradeoffs to be made.\n\n* You enjoy providing technical guidance, suggestions, and code reviews for your teammates, using your knowledge to raise the bar of their work as well.\n\n\n\n\nWe Are Looking For:\n\n\n* 6+ years professional experience writing backend services (NodeJS, Python, Ruby, or Golang)\n\n* Exposure to web front ends (React, Vue, Angular, etc.)\n\n* Good understanding of Computer Science fundamentals / data structures / algorithms\n\n* Well versed with REST APIs\n\n* Well-versed in git, DevOps, & CI/CD\n\n* Experience working in an agile SCRUM environment\n\n* Well versed with domain driven design\n\n* Well versed with Microservice architecture\n\n* Well versed in designing distributed systems\n\n\n\n\nWhat We Offer:\n\n\n* Competitive salary depending on overall experience and level.\n\n* Equity\n\n* 100% covered medical, dental and vision insurance for employees\n\n* Unlimited PTO\n\n* Remote set-up allowance of $400\n\n* Annual company retreats\n\n* Creative and fun team-building events (improv, chocolate and wine tasting, happy hours)\n\n* Mental health and wellness programs\n\n* Stocked office fridge (yes, we have Spindrift)\n\n* Remote or onsite flexibility.\n\n* And more!\n\n\n\n\nWho is MANTL?\n\nMANTL is a fast-growing NYC-based FinTech SaaS company on a mission to build technology that will help America’s financial institutions and their communities thrive. Think Shopify, but purpose-built for community banks and credit unions. Our modern banking software helps level the playing field for smaller banks and credit unions by enabling them to grow digitally.\n\nOur deposit origination platform is widely considered best-in-class in our industry, showing clear and material performance beyond any of our competitors. Check out what our CEO has to say about MANTL’s impact here.\n\nOur investors include CapitalG, Point72, ClockWork, and BoxGroup.\n\nThe MANTL Culture\n\nJoining MANTL means joining an ambitious and exceptional team that solves complex problems every day.\n\nPeople are our most important asset and the top reason we love working at MANTL. We're a group of passionate technologists who support an accountable, transparent, and collaborative culture that fosters productive and engaging discussions. We want to work with inclusive people who understand the importance of treating their colleagues exceptionally well. We’re always a work in progress — and we’re proud to be named one of Crain’s 100 Best Places to Work in New York City for two years running.\n\nMANTL is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.\n\n\n\n \n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Amazon, DevOps, Cloud, Engineer, Linux, Digital Nomad, Embedded, Finance, Mobile, Senior, Marketing, Analyst, Education, Sales, Scrum and Backend jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nWho is MANTL?\n\nMANTL is a fast-growing NYC-based FinTech SaaS company on a mission to build technology that will help America’s financial institutions and their communities thrive. Think Shopify or Squarespace, but purpose-built for community banks and credit unions. We are drastically changing the landscape through modern banking software that empowers banks and credit unions to grow digitally. \n\nOur flagship product, Online Account Opening, has quickly become considered best in class in our industry, showing clear and material performance beyond any of our competitors. Suffice to say, our customers love MANTL. \n\nSince launching our first product in 2017, we have built several new products, tripled our headcount, and become cash-flow positive. \n\nWho makes up our team?\n\nPeople are our most important asset and the number one reason we all love working at MANTL. As a team, we value accountability, transparency and collaboration. We have agile teams, with clear, outcomes-focused goals. \n\nWe’re a group of passionate technologists with backgrounds spanning across engineering, product, and design. We support an open and transparent culture that helps foster productive and engaging discussions. We want to work with inclusive people who understand the importance of treating their colleagues exceptionally well - people who will gladly go out of their way to help others with things big and small.\n\nWe are always a work in progress and love hearing feedback from our team.\n\nAPI Backend Engineer\n\nMANTL is seeking a Senior Backend Engineer to help shape the future of banking technology. This role can be based in our NYC office or remote.\n\nWhat You'll Do:\n\n\n* Take technical ownership of a team that integrates directly with core banking systems (the computer systems that banks and credit unions rely on to keep track of money, bank accounts, and their customers data)\n\n* Meet internal demand for supporting new core banking systems and increasing functionality for existing integrations\n\n* Author and maintain the portion of our microservice backend that allows for IO operations against core banking systems\n\n\n\n\nAbout You:\n\n\n* You love building and working with APIs that solve complex business problems\n\n* You feel just comfortable writing code as you do managing timelines, communicating with stakeholders, and documenting your work\n\n* You are up for the challenge of taking technical ownership of a key piece of MANTLs business and look forward to the opportunity to prove yourself\n\n\n\n\nMust Haves:\n\n\n* 4+ years professional API development/integration experience \n\n* 2+ years writing Node.js professionally \n\n* 1+ years professional experience with git/github \n\n* Strong business sense and communication skills —- ability to self manage, estimate, execute, and define your own processes\n\n\n\n\nNice to Haves:\n\n\n* Experience with Postman\n\n* Experience working with core banking system APIs\n\n* Fin-tech experience\n\n* Experience working in an AGILE/SCRUM environment'\n\n\n\n\nOur Tech Stack\n\n\n* Google Cloud\n\n* Google Kubernetes Engine\n\n* Google Cloud Storage\n\n* Google Cloud Pub/Sub\n\n* Google Cloud SQL (Postgres)\n\n* Google Hybrid Networking (VPN/IPSec)\n\n* Github\n\n* Buildkite\n\n* Docker\n\n* Terraform\n\n* Kafka\n\n* Javascript (Node.js)\n\n* Javascript (React)\n\n* Typescript\n\n* Golang\n\n\n\n\nPerks:\n\nJoining MANTL means joining an ambitious and exceptional team that solves complex problems every day. We provide competitive salaries and generous benefits including fully covered medical, dental and vision plans, an immediately available 401k plan, unlimited vacation, stocked kitchen & weekly happy hours. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Engineer, Backend, Cloud, Senior, SaaS and Shopify jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n