Remote Principal nCino Salesforce Systems Engineer
\nMore than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.\n\n\nWith more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.\n\n\nThe primary objective of a Principal nCIno/Salesforce Systems Engineer is to provide technical leadership for the Business Systems Administration team maintaining critical enterprise business solutions on-prem, in Microsoft Azure, and a Salesforce hosted environment. Incumbents in this position must have significant technical skills and the ability to apply those skills towards real, workable solutions in nCino for a dynamic business environment. Under the general direction of the IT leadership team and enterprise architect, this position is responsible to advises junior staff members in the group and is expected to plan and organize the group's workload, priorities and project deliverables. \n\n\n\n\n\n\n\nIn this role you'll have the opportunity to:\n* Maintain, install, tune, upgrade, and troubleshoot technical components and sub systems relevant to supported business applications. Develop code, scripts, systems, tools, or other solutions to reduce operational burden by automating complex and repetitive tasks.\n* Develop monitoring and maintenance strategies to ensure availability and performance standard are being met. Monitor and continually review existing applications systems to ensure they are designed to comply with established standards and to empower business operations. Enhance existing tools, develop scalable tools that reduce manual intervention, enhance prevention, detection, and mitigation of service impacts.\n* Perform evaluation of new application systems and partner with leaders across the organization to research and recommend solutions which balance business needs and risk mitigation. Assess architecture and current hardware limitations, define and design system specifications, and evaluate input/output processes and working parameters for hardware/software compatibility.\n* Lead the planning for and supporting disaster recovery and business continuity initiatives. Collaborate across engineering to drive operational health improvements, root cause analysis, post-incident discussions, and their associated remediation's that serve to improve reliability and scale operations.\n* Develop and manage relations with external partners and application vendors including installation and repair of services. Maintain service contracts and licensing; effectively negotiate with outside parties; escalate issues as needed.\n* Analyze and determine systems integration needs and requirements. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Develop and maintain appropriate applications documentation, including current design and operation.\n* Drive continuous improvement of system automation and system integration of business processes. Remain current on new technologies, methods, and procedure. Proactively identify opportunities to leverage technology tools and techniques to support and improve application resiliency, business processes and operation functions.\n* Identify risks to system integrity (security threats, DR incidents, data corruption), develop policies, determine appropriate precautions, create measurable standards, document procedures, implement changes, and perform ongoing maintenance to ensure business continuity during unplanned events.\n\n\n\nPosition Requirements\n* Bachelor's Degree: IT, Computer Science, or other related field required (an equivalent combination of education and experience may be considered) \n* Administrator certifications related to Salesforce highly preferred\n* 8 or more years of IT experience in the banking, finance, or insurance industry. Substantial exposure in application systems administration with a focus on enterprise-level software application platform required \n* Experience implementing new nCino products onto the Salesforce platform required\n* Must reside in one of the following states: WA, CA, OR, ID, MT, NV, CO, UT, or AZ\n\n\n\nKnowledge, Skills and Abilities\n* Proven experience with complex system planning, configuration, and implementation. Knowledge of Core banking processing technologies, enterprise applications integration, and business process automation tools and best practices. \n* Demonstrate strong technical expertise in installing, configuring, and maintaining software applications in a complex IT environment. Proficiency in troubleshooting performance issues and root causes. Knowledge of programming languages and web-based technologies. \n* Intermediate to advanced knowledge of compute environments, such as server hardware, storage, and virtualization. Skill in scripting language technology, such as PowerShell, Python or T-SQL. Good understanding in data mapping, system conversions, and system integration. Experience with Cloud technologies, such as Kubernetes, Microsoft Azure, and or Amazon Web Services. \n* Ability to meet established deadlines and handle multiple customer service demands from internal and external customers. Able to convey appropriate level of detail effectively to all levels of the organization including non-technical staff and leadership. Excellent communication skills both written and verbal. Ability to collaborate to solve technical problems across teams. Excellent customer service skills, including the ability to handle difficult situations with tact and discretion. \n* Possess a high degree of initiative and motivation. Knowledge of ITIL and ITSM governance concepts. Ability to prioritize and execute tasks in a high-pressure environment. Ability to author policies, document risks, and propose solutions to IT management and senior leadership. \n* Knowledge of commonly used financial industry concepts, practices and guidelines. Familiar with federal and state laws/regulations relative to the IT industry. \n\n\n\nTravel\n* Up to 20%\n\n\n\nCompensation & Benefits\n* Targeted starting compensation range is based on location and experience: $150,000 - $180,000\n* Incentive and commission compensation may be awarded for eligible roles\n* Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life\n* Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays\n* 401k (up to 4% match with immediate vesting)\n* Tuition reimbursement up to $5,250 annually (minimum service requirement)\n* Read more about these and additional benefits at: Employee Benefits | Banner Bank\n\n\n\n\n\n\nPlease take time to review Banner Bank's Consent & Privacy notice before applying.\n\n\nBanner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.\n\n\nBanner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, Amazon, Python, Education, Finance, Cloud, Senior, Junior and Engineer jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe quintessential tenet of Mercury is enabling startups of all sizes to experience the magic of banking* with Mercury. The Banking team at Mercury is obsessively focused on evolving the banking experience for our customers through evolution of our Banking Platform. \n\nAs a product manager on this team, you will own the next step of this evolution and define the strategy and roadmap to enable seamless banking experiences across customersโ accounts through the ownership of our banking platform.\n\nThis is a technical product role that requires empathy and foresight into our usersโ present and future needs as they pertain to banking and moving money. You will work within a complex ecosystem of domestic and international banking networks to quickly identify issues, define solutions, and articulate their importance and impact across teams. You will utilize your data acuity to better prioritize and justify the banking platform roadmap across user experiences and partner integrations. You will collaborate across internal and external teams to jointly shape plans that lead to great banking experiences, working tirelessly to mask the โunder the hoodโ complexities for our users.\n\nSecure, reliable, thoughtful, and (perhaps) magical, is how a user should describe the banking experience on Mercury. Your job is to help the team aspire to that description.\n\n*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust, Members FDIC.\n\n \n\nAs part of the journey, we would expect you to:\n\n\n* Co-own an ambitious product roadmap for the banking platform from ideation to execution with your partners in risk, compliance, data and engineering\n\n* Develop a framework for banking platform product health in partnership with data science, set KPIs that help to drive high quality decision-making\n\n* Prioritize areas of product investment using a range of qualitative and quantitative inputs, often to make tradeoffs in a highly ambiguous environment\n\n* Be a collaborative powerhouse across Mercury, ensuring stakeholders are brought in and aligned on the vision of Mercuryโs banking platform and feels joint ownership over strategy and results\n\n* Create strategy and frameworks to inform our future banking partnerships strategy\n\n* Clearly communicate technical and non-technical product specifications for banking improvements/features to enable efficiency across a wide breadth of stakeholders\n\n* Deepen the teamโs understanding of how various partners enable banking experiences on the platform and maintain a consistently great user experience across partnerships\n\n* Identify opportunities to improve our banking services network, enabling both larger and smaller scale projects\n\n* Drive accountability โ hold yourself and others accountable in service of great work\n\n\n\n\nSome things that might make you successful in a role like this:\n\n\n* Have 5+ years of relevant product management experience in a growth stage financial technology company working directly with engineering on platform products\n\n* Be technically inclined to produce detailed-oriented requirements that enable your team to ship high quality features\n\n* Be able to balance a deep technical understanding of product and partner requirements with user empathy\n\n* Be able to take complex problems and distill them into first principles\n\n\n\n\nThe total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. \n\n \n\nNew hire offers are made based on a job candidateโs experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:\n\nThe salary range for candidates in the US is $173,600 โ $204,200 USD.\n\nThe salary range for candidates in Canada is CAD 158,000 โ 185,800.\n\n \n\nWe use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt Propel, our mission is to build modern, respectful, and effective financial tools for low-income Americans. Our vision is that all Americans can make it through every month with dignity and abundance. Over 5 million people use our app, Providers, to manage the benefits they use to keep their family well-fed and healthy, stay up to date on critical government programs, save money and earn income. Read more about the impact of Providers here. Now weโve expanded further into the financial services space, offering the best banking option for low-income Americans.\n\nOur engineering team is currently 20+ people distributed across the United States. Our team is composed of humble and smart people who repeatedly jump in to support one another. We have a collaborative culture exemplified in our brainstorming, pairing sessions, and hackathons. We communicate in multiple ways, including Slack and Zoom for daily async communication, Notion for documentation, and project management software for backlog and task tracking.\n\nAs a senior software engineer, youโll have the opportunity to make an impact and work across many areas of our product, including bank tooling, interacting with government programs, surfacing savings opportunities, and more! Youโll work on meaningful and complex technical problems that have a positive impact on our usersโ lives. Youโll also gain first-hand experience building and maintaining a growing system with millions of users.\n\nPropel is a for-profit software company that holds its social mission at its core. Our investors include Andreessen Horowitz, the Omidyar Network, Kevin Durant, Serena Williams, and Nas. \n\nWhat we offer:\n\n\n* An engineering culture that is humble, motivated, and collaborative \n\n* Consistent knowledge sharing through projects or bugs demos, Lunch & Learn presentations, and documentation\n\n* A people-first approach to management where we value engineersโ voices, support career development, and offer opportunities for technical growth that interest you\n\n* Meaningful work and a strong shared sense of mission\n\n* A remote first work environment with a dog-friendly office in Downtown Brooklyn and satellite offices in San Francisco and Salt Lake City. The team meets in-person for optional retreats and on-sites.\n\n* 20 Days of PTO\n\n* 4% 401K match\n\n* $10k lifetime spend towards Carrot Fertility\n\n* Excellent Medical, Dental and Vision options\n\n* Free access to Ginger mental health, Gympass, Headspace, One Medical, Rightway, Sofi, and Spring Health\n\n* Fair, equitable, and competitive salaries. Propel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC based startups at our stage. Additionally, pay is not determined based on location. The salary range for this position is $150,000 - $230,000 depending on experience and interview performance. Equity and excellent benefits come with this position as well!\n\n\n\n\nWhat you will do:\n\n\n* Build software systems used by millions of low-income Americans, helping to put dollars back in their pockets\n\n* Build iOS and Android apps using Vue + TypeScript + Capacitor\n\n* Develop significant server-side software using Python and Flask, backed by Postgres and Redis; leverage AWS offerings as well as other open source technologies\n\n* Create software that is reliable, scalable, and maintainable\n\n* Effectively communicate with team members during projects, code review, etc.\n\n* Contribute to building our eng culture and processes as we continue to scale\n\n* Collaborate on deciding on the right projects, building great solutions, and helping your team succeed\n\n* Work with our Product and Design team to scope projects and execute on innovative products\n\n* Participate in our on-call rotation\n\n\n\n\nWhat you have:\n\n\n* Deep experience designing, building, shipping, and maintaining complex full-stack software\n\n* Experience with a startup environment or the ability to operate effectively when faced with ambiguity\n\n* Excitement to dive deep into our codebase and product ecosystem to contribute to large and impactful projects\n\n* Strong communication skills across technical and non-technical audiences and topics\n\n* Eagerness to learn and actively contribute to team discussions, design doc reviews, and code reviews\n\n* Computer science degree or equivalent fundamentals learned elsewhere\n\n* Fluency in Python and JavaScript or a willingness to learn and specialize in these languages\n\n* Passion for making a difference in the lives of our users\n\n* Nice to have: Experience with or knowledge of government services, particularly safety net services like SNAP, WIC, TANF, SSI, SSDI, Medicaid, Section 8\n\n\n\n\nWe are strongly committed to hiring a diverse and multicultural team, and encourage applications from traditionally under-represented backgrounds, including those with direct experience with the Supplemental Nutrition Assistance Program. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, JavaScript, Typescript, Senior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBrooklyn, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSenior Backend Engineer \n\nDiversity is at the heart of who we are at Xapo Bank. Weโre a fully distributed team of over 150 Xapiens that work remotely from 40+ countries around the world. \n\nOur beginning: A world that enjoys economic freedom and wealth protection, no matter where you live or who is running your country. This is the dream that drove Wences Casares, our Founder and Chairman, to quietly transform the world of banking.\n\nTo achieve that, we search the world for the best people for the job. We work hard, think globally, and inspire each other to learn and grow. We are committed to changing the way things are done.\n\nRisk is inherent in all of our business activities and managing risk well is the responsibility of every Xapien. Sound risk management enables us to serve our customers and deliver value for our shareholders, and helps make Xapo a great place to work.\n\nAbout us\n\nEstablished in 2013, Xapo has pioneered Crypto Banking, while earning a reputation as the Fort Knox of Crypto. \n\nWe believe that Bitcoin will do for money, what the internet did for information. Our goal is to provide a bridge between digital assets and traditional financial services.\n\nTo make it safe and easy for you to save in Dollars or Bitcoins, with immediate access to funds via Card, Crypto and Bank payment rails. To help you to participate in both traditional and crypto markets, enabling you to grow your wealth and build your financial future. \n\nXapo Bank is the first product of its kind: a platform that bridges the gap between crypto and traditional banking services. Headquartered in Gibraltar, we are regulated and authorised as a credit institution to provide fiat related services and in addition, Xapo VASP is regulated and authorised as a Distributed Ledger Technology Provider to provide crypto services. \n\nPosition overview\n\nWeโre looking for a Senior Backend Engineer to join our engineering function. \n\nAt Xapo we are building truly cross functional teams with full ownership of design, architecture, build, test, delivery and operations. You will collaborate closely with your fellow team members from the product, apps, design and QA communities of practice. \n\nAs a Senior Backend Engineer you will provide guidance and coaching around technical good practices as well as playing an active role in the Development Community of practice. \n\nOur tech stack includes:\n\n\n* AWS for all of our Infrastructure\n\n* Docker\n\n* Python / Flask\n\n* MySQL\n\n* MongoDB\n\n* Redis\n\n\n\n\nResponsibilities\n\n\n* Designing, developing and deploying backend services with a focus on high availability, fault tolerance, low latency and security. \n\n* Your team will take full end to end responsibility of the services your team owns, from development through to production operation\n\n* Collaboration with team members across multiple functional areas to ensure delivery of the best solutions for our customers.\n\n\n\n\nSkills needed\n\n\n* Significant software engineering experience in one or more general purpose programming languages (we use Python)\n\n* Great teamwork and communication skills in English, comfortable preparing high quality documentation and designs to aid understanding and knowledge sharing. \n\n* Understanding of microservice architectures, container based 12 factor apps and cloud native patterns around fault tolerance.\n\n* Practical experience applying Domain Driven Design and understanding the principles behind building software that is testable, observable, reliable, and sustainable to maintain.\n\n* Experience building contract first services and adopting patterns and frameworks to enable appropriate automated testing at unit, contract, service and end to end levels. \n\n* Experience building services that can be deployed on demand, quickly and with quality. Excellent understanding of CI/CD patterns and good practice. \n\n* Understands the role of high quality observability in building highly scalable and performant software\n\n* Experience working with a public or private cloud vendor \n\n* Experience working in Finance is beneficial\n\n\n\n\nOther requirements\n\n\n* A dedicated workspace.\n\n* A reliable internet connection with the fastest speed possible in your area.\n\n* Devices and other essential equipment that meet minimal technical specifications.\n\n* Alignment with Our Values and the Xapo Values-Driven Leadership principles.\n\n\n\n\nWhy work for Xapo?\n\nIMPACT GLOBALLY, WORK REMOTELY.\n\n\n* Shape the Future: Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.\n\n* Own Your Success: Receive attractive remuneration, enjoy an autonomous work culture and flexible hours, apply your expertise to meaningful work every day.\n\n* Expect Excellence: Collaborate, learn, and grow with a high-performance team.\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Crypto, Testing, Finance, Cloud, Senior, Engineer and Backend jobs that are similar:\n\n
$55,000 — $107,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nGibraltar, Gibraltar
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for Airwallex and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 1 year ago
\nAirwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the worldโs most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.\n\n\nEstablished in 2015, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.\n\n\nThe Role\n\n\nAs a Financial Partnerships Operations Associate for the Americas, you will be responsible for protecting Airwallex from financial losses and reputational damage caused by fraudulent activities, while ensuring compliance with regulations and maintaining the trust of customers and stakeholders. You will lead a balanced approach of assessing risk and merchant experience and look after the fraud risk management / investigations across all of our product offerings, including Issuing, Online Payments, Bank Collect and Payouts etc., across the Americas. \n\n\n\nYou Are:\n* A problem solver that enjoys โgetting things doneโ and finds ways to drive tangible outcomes\n* A strategic thinker and analytical in your approach to developing strategies\n* Able to synthesise and communicate in a simple but effective manner\n* A collaborator working with people at all levels and across functions and cultures\n* Open minded and has strong fast learning capability while navigating ambiguity and uncertainty \n* Not afraid of taking up challenges and looking forward to grow with Airwallex Americas\n* Always looking for better solutions and not willing to settle with status quo\n\n\n\nYou Will:\n* Support the Financial Partnerships team as Airwallex expands to new regions in the Americas, launches new products, and more\n* Own and project manage the operational relationship with Financial Partners as they go through their lifecycle with Airwallex from go-to-market & integration to steady state. This includes tracking key documentation, working with product, and setting expectations with Financial Partners to ensure Financial Partners and Airwallex are set up for success\n* Develop continuous process improvements across Financial Partnerships and the rest of Airwallexโs teams to enhance efficiency and effectiveness. This may involve building new processes, streamlining existing workflows, leveraging technology, and implementing best practices\n* Own triaging any escalations or asks, especially on merchant issues, from Financial Partners to ensure they are resolved in a timely manner to meet KPIs\n* Change management - Works on ensuring that scheme mandates/bulletins don't slip through the cracks, keeping close tabs of these new releases and requirements. Evaluate these new mandates/bulletins, how reasonable they are, negotiate waivers if possible in order to minimize engineering resourcing. KPI is in tracking how many incidents arose due to missed mandates/bulletins.\n* Partner with Financial Partners for close change management and ensure any new releases and/or requirements enacted are executed properly by Product and Operations teams\n* Generate and present reports and metrics to US senior management and Financial Partners as needed\n* Build and maintain strong relationships with internal and external stakeholders, such as financial institutions and industry associations\n\n\n\nYou Have:\n* At least 4 years of experience, preferably with a fast-growing tech startup \n* Strong analytical and problem-solving skills essential; Experienced with SQL is ap lus\n* Experience in problem-solving, including the ability to recognize non-obvious patterns and out-of-the-box thinking;\n* Has strong project management skills for improving processes, policies and products;\n* Exceptional stakeholder management and influencing skills \n* Self-starter that can identify and prioritise opportunities to focus on\n* Excellent written and verbal communication and presentation skills\n* Technology, financial services and/or experience in a high-growth environment are advantageous\n* Bachelorโs degree or equivalent\n* Ability to work independently in a fast-paced and rapidly changing environment;\n* Excellent team player capable of learning and sharing knowledge in a team environment\n\n\n\n\n\nAt Airwallex youโll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why youโll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events and we give our people the freedom to be creative.\n\n\nAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We donโt regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.\n\n\nAirwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUS - Remote
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.