\nWe are hiring a PHP Staff Engineer to focus on backend application work and technical leadership while contributing to DevOps, data, and frontend work as necessary. We’re a small team, so the blend will depend on the individual and the project.\n\n\nIdeal candidates will have an incredibly strong Web SaaS background, a decade or two of Web-based professional history, and a deep comfort with PHP. You are consistently assessing whether technical choices are adding or removing system complexity. You enjoy enabling your teammates to do their best work with clear & appropriate feedback, tailored guidance, and thoughtful workload sharing. You are deeply critical of which technical choices and work will have the most meaningful impact on our goals.\n\n\nThis role offers 160K/yr and participation in our ESOP (Employee Stock Option Program) with a 4-year vesting schedule. If you start by 1 April, you’ll be eligible for the company-wide annual 1 July pay raise. If you’re interested in the role but have questions or feedback, please email the hiring manager. No one’s resume will get buried for being critical, it’s kinda the point of the job.\n\n\nWe will accept applications through Friday, 21 February and begin the email screening process as soon as possible. Initial interviews will ideally be scheduled for 24-27 February, and second interviews the week of 10 March. There are two 90-minute interviews (hiring manager + panel) and we request 3 professional references (but let's talk anyway if you have circumstances that make that impossible). We are filling this role ASAP, preferably no later than 1 April. Please note availability concerns in your application! We can be flexible and are happy to accommodate whenever we can. \n\n\nAbout uConnect \n\n\nuConnect is on a mission to help more people realize their potential by improving access to career services for all people - early in their lives and throughout their careers. Focused on the traditional higher education market, uConnect's All-In-One Virtual Career Center is used by a wide range of institutions including UCLA, MIT, and Baton Rouge Community College to radically improve utilization of career services, career readiness and student outcomes. We're a mission-driven team working in a fun and collaborative culture which puts people first. uConnect is backed by leading technology investors including Growth Street Partners, Strada Education and LearnLaunch.\n\n\n\nCore responsibilities\n* Collaboratively plan, document, and execute complex web application programming tasks. This is foremost an individual contributor role responsible for shipping.\n* Adhere to team coding standards and architectural principles.\n* Demonstrate advanced knowledge of one or more relevant programming languages in day-to-day use.\n* Demonstrate best practices in submitted code.\n* Make informed decisions about what qualifies as in- and out-of-scope for current tasks and communicate those decisions succinctly and thoroughly.\n* Raise concerns, questions, and ambiguities for team discussion; lead consensus-building.\n* Identify risks in current code, environment, and/or process; recommend alternatives.\n* Add automated low-level tests to code as appropriate.\n* Troubleshoot existing code for defects, performance issues, or other unwanted behavior.\n* Take ownership of overall application code base and be accountable for its long-term health, performance, and alignment with team goals.\n* Take on independent investigations or maintenance projects to enable the rest of the team.\n* Take a leadership role in overall technical decisions and direction.\n* Work cross-functionally with Product, Customer Success, and other stakeholders to identify the best outcomes possible given our goals and constraints.\n\n\n\nSecondary responsibilities\n* Assist with support and bug triage.\n* Assist with CI/CD pipeline as necessary.\n* Assist with E2E tests as necessary.\n* Improve application observability with logging and automated alerting.\n* Explain technical concepts to non-technical stakeholders.\n* Guide and mentor other engineers of all levels with their professional growth and learning.\n* Assist with hiring engineers as requested.\n* Investigate new technologies for applicability to current and future engineering challenges.\n* Monitor the broader technology ecosystem for significant changes and brief team.\n* Respond to priority support incidents during off-hours in rare business-critical situations.\n\n\n\nWhat will a typical day look like?\n* Attend daily engineering standup (Mon-Thu). What’s blocking you, and how can you help your teammates? Sometimes we also do work refinement during this time.\n* Meet with stakeholders and peers to understand and prioritize needs.\n* Programming new product features, upgrading existing functionality, and updating dependencies and pipelines.\n* Performing code review async via pull request or synchronously via Zoom.\n* Validating application functionality through the use of both automated and manual testing.\n* Pairing with another engineer to trade experience or collaborate on a particular challenge. (We encourage pairing as needed and it shouldn’t be “never” but there’s no mandate.)\n* Researching tools, patterns and practices relevant to current or future work.\n* Writing internal documentation about technical choices, runbooks, or team practices.\n* Working with your manager to discuss and implement guidance or technical coaching plans for other engineers.\n* On Fridays (or an equivalent amount of time elsewhere in the week at your discretion), you’re encouraged to pursue team-agreed work that isn’t explicitly toward the product roadmap, like tool upgrades or technical research. We are purposefully targeting 20% of capacity toward maintenance work.\n\n\n\nCore skills & experiences (You check most of these boxes)\n* Building and maintaining Web SaaS products for at least 5 years (12+ is ideal).\n* Advanced programming experience in a Web server context, PHP strongly preferred.\n* Programming experience in JavaScript and HTML/CSS.\n* Advanced SQL query authoring and relational database design constraints.\n* Working remotely with a cross-functional team & collaborating with other engineers.\n* Task refinement & scoping, self-organization, and prioritization.\n* Team-based communication (asking for what they need and conveying challenges and timelines proactively), active listening, and consensus building.\n* Giving and receiving constructive and well-communicated code review feedback.\n* Experience with one or more web application frameworks, especially event-based (as in WordPress, not Kafka).\n* Troubleshooting DNS and web request / server response structures.\n* Validating code using test automation (unit or functional/integration).\n* Controlling major sources of application complexity and managing dependencies thoughtfully.\n\n\n\nAccretive skills (We hope you check a few of these boxes)\n* Using, designing, documenting, and building REST APIs.\n* Experience with WordPress (or similar).\n* Experience using caching layers to improve web application performance.\n* Building & improving CI pipelines (we use BitBucket).\n* Evaluating application-level security and remediation of flaws.\n* Evaluating & implementing accessibility requirements.\n* Experience with data pipelines, feed processing, and/or data migrations.\n* Working with Python (used in our data pipeline), data warehouses, and/or data visualization (We use GCP / BigQuery / Looker).\n* Iterative self-directed learning is second nature to you.\n* You’ve read resources or books like Will Larson’s Staff Engineer and are thoughtful about the strategic role of the Staff Engineer in an organization.\n\n\n\nWhy take this role?\n* High impact, high efficiency, sustainable efforts, & minimal politics. Our entire company culture is oriented to winning together, not individual interests.\n* Truly flexible work schedule with consistent effort to minimize meetings and prioritize individual needs. Unlimited PTO, 15 holidays, plus a mostly-shutdown entire final week of the year.\n* Commitment to a healthy engineering culture with a focus on great documentation, team-based work refinement, and clear acceptance criteria. We’re not done improving how we work.\n* We’re not just “committed to diversity”, we have a diverse & inclusive team and continue to iterate on policies that support it.\n* You're aligned with our mission of improving access to career services & employment outcomes for higher education students by supporting their individual needs.\n* Your 5-year plan could involve deepening your technical skills and focusing on impact as a special project “solver”, becoming the technical lead of a second product team as it forms, or transitioning into an engineering management role. (It likely does not involve becoming an overall project “architect” as that is our principal’s primary role.)\n\n\n\nCompensation package\n* $160,000 annual salary (with annual raise 1 July).\n* 4-year vesting stock options\n* Unlimited PTO (you must use at least 3 weeks; 4-6 is normal)\n* Health insurance (Gold PPO) premium 100% covered for employee & 60% for dependents (Dental 75% for employee & 50% for dependents; Vision 75% for employee)\n* 4% 401K contribution (3% full match + 2% half match)\n* $600 annual home office stipend\n* 12 weeks parental leave (after 1 year)\n* Guaranteed remote work policy (there’s no office)\n\n\n\nHiring process\n* Screening over email (call optional)\n* 90-minute alignment interview (Zoom video)\n* 90-minute functional area interview (Zoom video)\n* Pre-offer stage: (1) 60-minute Meet & Greet with CEO (Zoom video), (2) 3 references (preferably all who worked directly with you for 6 months or more; 1 senior to you in your team or reporting chain)\n* Background check (we do not automatically disqualify applicants for non-violent criminal convictions)\n\n\n\nAbout the team\n* We are fully remote, but require employees reside in the continental US or Canada due to time zones & compliance overhead.\n* We employ 7 full-time engineers (Manager, 4 Application, 1 Data, 1 QA Automation) that lean senior (2 staff-level, 3 senior-level, 2 mid-level, 0 entry — yes, that’s the scale). There is 1 product manager (with plans to grow).\n* No engineers have left the company in 3 years. Our principal engineer has been with the company 12 years. \n* We use a Kanban workflow in Jira (“kanban-like” if we’re being pedantic) with clear acceptance criteria and Gherkin for testing criteria.\n* In 2024, half our tickets were in support of our strategic roadmap, 20% were maintenance work, and the rest were requests (support escalations and other non-roadmap work).\n* We primarily build in a WordPress-based monolith with a few ancillary AWS services.\n* We have managed hosting, so there is no on-call rotation, but as a staff engineer you will be on the short-list of emergency technical contacts. (We had zero emergencies in 2024.)\n* Two years ago, we had zero automated tests. Today, we have more than 500 (300 of which are E2E) and will aggressively increase that number this year, focusing on PHP integration tests in a specific section of the product.\n* We’re publishing our interview plan, onboarding impact plan, and performance review criteria for this role. Our small team works best by being engaged, taking ownership, and exercising critical thinking every day. This role is critical to continuing and expanding that strategy, so consider coming to your interviews with good questions.\n* West coasters beware: Standup is 10:30am ET (Mon-Thu; we don’t have standing meetings on Fridays). It is our team’s only standing meeting (besides 1:1s with your manager and monthly All Hands).\n\n\n\nWhat will your 90-day onboard look like?\n* Weeks 1: Meet people, read docs, complete training, set up your localhost, ask questions. We’re not a “commit code on day 1” shop; relax & adapt. Check in with your manager daily.\n* Weeks 2-4: Dig into team’s current problem set and how you can start contributing now, while also learning medium- and long-term goals to start aligning decisions with them. Join the team’s workflow and complete prioritized work. Check in with your manager a few times a week.\n* Months 2-3: Take work that aligns with your learning goals to quickly expand your exposure to various parts of the product and stack. Make strong contributions, but more biased toward learning than highest priority, tapering back toward priority-based work toward the end of 90-days at the pace that makes sense. Choose a longer-term 1:1 pace.\n\n\n\n\n\n$160,000 - $160,000 a year\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Wordpress, Python, Testing, JavaScript, Education, PHP, Senior, Engineer and Backend jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCambridge, MA or Remote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.
Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.
How do we make work life better?
By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users
We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Australia
About The Opportunity
The Principal Service Consultant guides the overall design and delivery of the Ceridian HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support). The Principal Service Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include; facilitation of customer requirements gathering, design of the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.
What You’ll Get To Do
Provide Implementation Services to customers:
Support the project team in the validation of customer's business requirements and mapping to Ceridian functionality
Design and document innovative solutions to solve customers’ business needs
Guide the configuration of the Ceridian application to meet customer’s business requirements
Act as subject matter expert (SME) on strategic implementations
Lead internal project meetings and provide status on progress of activities and deliverables
Contribute to Internal Implementation Initiatives:
Design and document solutions and contribute to a solutions repository
Document best practices and share with the Practice
Lead the subject matter expert (SME) program in at least one area of expertise (Payroll, Benefits, WFM)
Regularly participate in internal process improvement initiatives
Focus on Continuing Education:
Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
Participate in Continuing Education sessions, lead Implementation best practice sessions
Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Mentor consultants on best practice implementation of new product features and functionality, including new customer end to end implementations
Support the sales cycle through solution review and feedback and assistance with scoping and estimation
Participate in prospect discussions regarding solution overview and implementation considerations
What’s In It For You
Encouragement to be the best version of yourself at and away from work:
YOUnity diversity and inclusion programs
Amazing time away from work programs
Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
Opportunities to fuel your career growth through numerous internal and external programs and events
Skills And Experience We Value
Bachelor’s degree or equivalent experience
Master’s degree or post graduate coursework an asset
10+ years of experience in human capital management applications consulting
5+ years in Consultant role with Ceridian HCM
Solid experience in business process mapping
Experience in change management an asset
Technical Skills Requirements:
Proficient in Microsoft Office products
Internal expert with software in a SaaS / Cloud computing environment including experience with HRIS
Solid understanding of relational databases and SQL and asset
Experience with one or more of the following applications in addition to Ceridian HCM: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, iChris or Preceda
Ability to effectively implement all Ceridian HCM modules
Expert knowledge of common human capital management (HCM) business practices
Deep understanding of different industries and how Ceridian implement best practices apply to the customer’s business practices
Deep Ceridian product knowledge in at least two Ceridian HCM modules (Payroll, WSS, T&A, Leave etc.), as demonstrated through multiple implementations
Functional Skills Requirements
Excellent customer relationship and business acumen
Demonstrates full competence in business function
Ability to engage with multiple projects & customers at the same time and manage competing priorities
Excellent organization, communication and collaboration skills
Ability to lead and facilitate customer and internal workshops and sessions
Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities
Acts as role model for Consulting@Ceridian guidelines
Ability to provide implementation scoping and solution guidance in the sales cycle
Interpersonal Skills
Excellent written and verbal communication skills
Excellent presentation skills; able to adjust content and presentation style to different audiences
Ability to establish credibility and rapport with internal and external stakeholders at all levels of organisation
Ability to work within project teams and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources, Product Management and
Development
Creates formal networks involving coordination across groups
Ability to influence customers to modify current business practices, as required
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.
Apply Now
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, SaaS, Software, Web, JavaScript, CSS, HTML, Git, Microsoft, Senior, Backend, Digital Nomad, Growth, Sales, Docker, Mobile, Ecommerce, Shopify, Testing, Travel, Junior, Android, Education, Ads, Marketing, VFX, Linux, Ruby, Engineer, Salesforce, Test, Cloud, API, Consultant and Consulting jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Our name comes from a combination of two words: Talent and Simplicity. Originally starting our operations in Melbourne in 2018, Talentplicity Consulting now has offices in Melbourne and Sydney, catering to its clients across Australia, in every state and territory.
Talentplicity Consulting (TPC) is a very fast-growing startup IT Consulting firm. TPC is a strategic staffing and consulting augmentation partner to several large to medium-sized companies in Australia. While our head offices are based in Sydney, we also have our second offices in Melbourne.
You need to have;
7+ years of experience working as a Business Analyst.
Due to government regulations, you must be an Australian Citizen to be considered for this opportunity.
Ideally, having a current Baseline or NV1 clearance is highly regarded
Previous work experience in telecommunications or with larger corporations is greatly regarded.
Previous experience with cyber security or network security-related projects is required.
End-to-end process improvement experience for existing processes
Experience with setting up new strategies according to the changing scopes and business needs
Impeccable written and verbal communication skills are critical
Extensive experience with process mapping and modeling.
Excellent Stakeholder Management skills with the ability to work with senior business representatives.
How to apply:
If you think you have what it takes to secure this opportunity, please apply NOW! For further information about this opportunity, please email [email protected] or call us at 0 0447-719-846.
For more jobs like this, please visit our website at www.talentplicity.com.au or on LinkedIn by visiting https://linkedin.com/company/talentplicity
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The client is a global software product company looking to expand the team by bringing on multiple Automation Test Specialists to expand the team. Client head office is based in Sydney CBD but offer fully remote working anywhere in Australia.
About The Position
You will be responsible for increasing product quality of the complex platform by identifying areas as well as different methods to expand test coverage and improve the overall software quality of platform for the multiple stakeholders and users.
You will be involved in varying and interesting work, including evaluating and championing quality throughout the product development cycle by unifying team test methods, asking the obvious and not-so-obvious questions and challenging assumptions. You will collaborate with our Product, Development and Infrastructure team to ensure they release the highest quality product possible.
Skills & Experience
Experience maintaining and extending both API and UI automation framework across multiple projects.
Developing and executing automated test scripts in an Agile environment.
Actively participate in code review and maintaining test automation repository.
Design, build, edit and update automated test scripts with minimal supervision.
Perform testing (both manual and automated).
Overseeing or doing manual test execution in instances where tests can’t be automated.
Analysing business requirement and increase the overall testing coverage.
Partner closely with dev team to ensure user stories are tested and ready to be released.
How To Apply
If you are interested in hearing more about this position, do not hesitate to contact me or send an updated resume to [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The client is a global software product company looking to expand the team by bringing on multiple Automation Test Specialists to expand the team. Client head office is based in Sydney CBD but offer fully remote working anywhere in Australia.
About The Position
You will be responsible for increasing product quality of the complex platform by identifying areas as well as different methods to expand test coverage and improve the overall software quality of platform for the multiple stakeholders and users.
You will be involved in varying and interesting work, including evaluating and championing quality throughout the product development cycle by unifying team test methods, asking the obvious and not-so-obvious questions and challenging assumptions. You will collaborate with our Product, Development and Infrastructure team to ensure they release the highest quality product possible.
Skills & Experience
Experience maintaining and extending both API and UI automation framework across multiple projects.
Developing and executing automated test scripts in an Agile environment.
Actively participate in code review and maintaining test automation repository.
Design, build, edit and update automated test scripts with minimal supervision.
Perform testing (both manual and automated).
Overseeing or doing manual test execution in instances where tests can’t be automated.
Analysing business requirement and increase the overall testing coverage.
Partner closely with dev team to ensure user stories are tested and ready to be released.
How To Apply
If you are interested in hearing more about this position, do not hesitate to contact me or send an updated resume to [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy! Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has 2.7M units on its platform and has captured more than 270 million photos. We’re everyday people with a shared purpose — improving people’s lives. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities! When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximise returns, which means they’re building better experiences for their residents. When property people are happy, we’re happy. That’s why we’re HappyCo. Learn more about our Product Vision here!
Where & How We Work
At HappyCo we work in a multitude of ways depending on where we are and what is going on in our lives. Whether that be fully remote or hybrid remote, or in-office sometimes, we cater for everyone!
We currently have an office in Adelaide, Australia but our team is currently spread across Australia, United States, New Zealand, Canada and we are growing rapidly!
Our HQ is in Adelaide, so if you are based there you have the option of working in the office, at home or in a hybrid capacity! For those in other states, we enable complete remote working!
Being globally distributed means thinking about other time zones and to support this we offer autonomy and flexibility in how you structure your day around core working hours. There might be some collaboration outside of a "normal" 9-5, but we aim to work asynchronously as much as possible.
Our HappyCo Culture
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page!
At HappyCo (happy.co), we’re building simple solutions that deliver real happiness to real people while reimagining property management. We’re on the lookout for a Senior Product Designer to join the Shared Experiences team which supports unified experiences such as Account administration, Authentication, User Management and Support across multiple product lines.
A Senior Product Designer at HappyCo is an integral part of a successful, high performing product team. You’ll operate as the “Chief Creative Officer” in your team, and play a crucial role in helping bridge what product managers want to build and what engineers actually build, bringing your ideas to the table and discovering the right solutions together in collaboration. Sitting in the shoes of both external and internal customers, you’ll create shared product experiences that are leveraged across product teams to multiply the impact of their product line.
You are always looking to learn and experiment and are driven by customer data on usage and adoption metrics, as well as insights gleaned from meeting and speaking with customers directly. You will have a broad range of knowledge and skills across the full gamut of Product Design including product strategy, user research, interaction design and visual design. You’re a systems thinker and will constantly look for ways to create clarity through complexity and identify opportunities for the core HappyCo experience to mature and perform at scale.
You’ll join the Shared Experiences product team triad, working closely with the product manager and lead engineer, so proactive communication, storytelling and stakeholder management will be instrumental to your ability to execute and deliver on outcomes together.
During your first two weeks, you will:
Get to know our leadership, culture, and values
Complete our HappyCo orientation and onboarding program
Onboard with the design team, your product triad and product team
Start reading our favorite industry primers
Familiarise yourself with our tools (pssst: we use Figma and Dovetail)
Attend your first Company Wide Meeting and Product Update Meetings (rotating bi-weekly)
During your first six weeks, you will:
Join customer calls to gain real-time exposure to the problems we are solving
Acquire industry knowledge and understand our product strategy and wider range of products
Bring your ideas and design leadership skills to the table and drive collaboration with the product team triad leveraging design thinking processes
Get up to speed with the wider design team, joining regular critiques and team meetings
Work with your Manager to set goals and priorities
During your first six months, you will:
Drive product discovery activities with your team, facilitate customer research, synthesize findings and identify opportunities that deliver value to customer and align with our product strategy
Design, test and deliver a solution to customers, tracking adoption metrics towards a product team outcome
Understand, work with and contribute to the HappyCo Design System
Work with other designers across teams to ensure a holistic user experience
Visit our customers to gain important contextual information to build deep understanding of their day-to-day operations, their roles and scope of their responsibilities.
Contribute effectively to design team culture through leadership, mentorship, knowledge sharing and raise the bar for quality, efficiency and scalability
Your job will involve:
Leading end-to-end product solutions from discovery through to delivery
Collaborating with your product triad and team to deliver on outcomes using concepts, flows, wireframes, high fidelity mockups and prototypes for customer validation, rapid iteration and usability testing
Thinking in systems, continuously zooming in and out to recognize and look for dependencies between different parts of our product offering
Identifying and prioritizing solutions that are solve our customers problems
Ensuring customer-centricity and usability of highly-complex and technical products
Delivering presentations that showcase your relevant work and team’s progress against outcomes, learnings and insights to the wider company and key stakeholders
What we think you should have to be successful:
5+ years of product design experience with high proficiency in product discovery techniques and approaches
Strong product discovery skills, with proven experience using frameworks and coordinating research and usability testing
A results-driven portfolio comprised of compelling solutions that solve real world problems
Competency conducting research and usability testing, and setting outcome-based goals
Experience designing for multiple levels of audiences and user archetypes within an enterprise or B2B context
Experience working within a tech-based design role or digital-focused agency and the ability to work closely with software development teams
Motivated by people-centric design processes and a desire to create happiness through delightful experiences
Flexibility of schedule to work across timezones, meeting online with customers and team members based in Australia & North America as required
About HappyCo
HappyCo builds mobile and cloud solutions to enable real-time property data. Its Happy Property flagship product suite has 3.5M units on its platform and has captured more than 270 million photos. The company was founded in 2011 and is privately held with employees located throughout North America and Australia.
We’re everyday people with a shared purpose — improving people’s lives. Our team is made up of thinkers, talkers, planners, makers, builders, and everything in between.
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow.
To learn more about our culture, check out our Glassdoor page!
Also some of the added benefits you’ll experience while working at HappyCo are:
- Competitive remuneration
- Opportunity to work for one of the fastest growing technology companies in the Proptech industry in Adelaide
- Paid parental leave policy
- Flexible hours and work environments to help you best maintain a healthy work/life balance
- Monthly stipend to support expenses related to health and wellbeing, such as gym membership, fitness classes, etc.
*Overseas travel to North America is dependent on practicality and travel advice.
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes.
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At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
About the role
Reporting to the Senior Lifecycle Marketing Manager, the Lifecycle Marketing Manager is responsible for planning and delivering data driven one-to-one lifecycle journeys and member experiences (both BAU and project based) that will help inform, educate, engage, and retain members with HCF.
Key focus will be to develop activity that will positively impact member retention and satisfaction rates while helping members understand and get better value out of their cover with HCF. And to take a multi-channel approach to activity, ensuring members are communicated to at the right time via the most appropriate channel and with the most relevant messages.
Key responsibilities
Proactively develop and deliver one-to-one data driven lifecycle, member support and retention activity and journeys. This includes development of activity, stakeholder engagement, creative review, agency/supplier coordination and the reporting and tracking of results & insights
Ensure marketing strategies, comms plans and member journeys are data driven and support key member engagement and retention metrics
Ensure marketing excellence in developing and managing all activity within agreed timelines and budgets, and with correct QA and review processes applied
Budget management, including identifying and implementing opportunities to optimise or reduce the cost of allocated activity.
Work closely with key stakeholders, including Member Services, Product, Member Health and IT, to develop and generate marketing activity that will help achieve desired member and business outcomes
Manage the relationship with external suppliers and vendors, including ensuring SLA’s and testing is completed within agreed timelines
About you
To be successful in this role, you will demonstrate the following qualifications, experience and skills:
Tertiary qualifications in marketing and/or communications
8-10 years’ experience in a data driven marketing role in medium to large organisations - business and/or government and /or not-for-profit sector.
Strong grasp of current lifecycle marketing strategies and in designing and managing multi-channel marketing campaigns
Proven track record of delivering against key metrics and in developing test and learn frameworks, across multiple channels, especially email, direct mail and SMS
Strong project management skills - ability to manage multiple projects with conflicting deadlines, work under pressure and maintain professionalism
Have strong senior stakeholder experience in a large corporate environment - and able to collaborate with internal stakeholders confidently and effectively
Experience in working with internal and external vendors in planning and delivery of activity
Has a strong commercial focus with high standards of work to ensure efficiency, accuracy and within budget.
You share a commitment to our values: Step Forward; Stay Human; Walk in their Shoes; Make it Better; Get there Together.
Desirable:
Exposure and understanding of Salesforce Marketing Cloud or other marketing automation systems
Mail house and digital agency experience
Use of Excel, and MS Project
Culture
Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.
Come and join our HCF team!
Benefits
Up to 50% discount on health cover, pet & travel insurance
Flexible work arrangements
Family & Friends day
Organisational wide Recognition & Rewards program
Generous Parental Leave Scheme
Certified Family Friendly Workplace
Health & Wellbeing Initiatives
A career with us - How to Apply
Please check out our website at https://www.hcf.com.au/about-us/careers
HCF is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply. All potentially successful candidates will be required to complete background checks which will include a police clearance prior to confirmation of employment
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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