\nReddit has an amazing history of individual and community-driven innovation. The value of Reddit data has powered the creation and growth of numerous businesses. The goal of the Reddit Developer Platform team is to further empower communities to innovate while establishing a significant new business for Reddit centered on our Data API.\n\nWe are looking for an experienced Senior Customer Solutions Engineer to join the Data API team. You will be the technical champion for our Data API product suite, fostering strong relationships with our partners and enabling their success. You will be responsible for onboarding new clients, providing ongoing technical support, and ensuring they are informed of updates and potential outages. You will also collaborate closely with product and engineering teams to identify and prioritize product improvements that can drive significant impact for our clients and Reddit.\n\nResponsibilities:\n\n\n* \n\n\n* Have a strong understanding of the market for data, including clients, use cases, partners, and state-of-the-art technology\n\n* Independently troubleshoot and drive resolution of customer issues as quickly as possible within our specified Service Level Agreements\n\n* Use Jira to record, track progress and escalate application issues\n\n* Collaborate with sales, engineering and product teams to identify and prioritize product improvements\n\n* Assist users in understanding how to appropriately use our platform\n\n* Assists with various application testing activities and internal projects as needed\n\n\n\n\n\n\n\n\nQualifications:\n\n\n* \n\n\n* 5+ years of experience in a customer/client-facing role such as Customer Solutions Engineer, Technical Support Engineer, or Sales Engineer\n\n* Excellent problem solving and troubleshooting fundamentals\n\n* Excellent communication skills, both written and verbal.\n\n* Passion for superior client experience\n\n* Prior experience working with public APIs \n\n* Proficient in one or more programming language such as JavaScript or Python\n\n* Proficient with writing database queries and data analysis\n\n\n\n\n\n\n\n\nBenefits:\n\n\n* Comprehensive Health benefits\n\n* 401k Matching\n\n* Workspace benefits for your home office\n\n* Personal & Professional development funds\n\n* Family Planning Support\n\n* Flexible Vacation (please use them!) & Reddit Global Days Off\n\n* 4+ months paid Parental Leave\n\n* Paid Volunteer time off\n\n\n\n\n#LI-Remote #LI-CK2 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, JavaScript, API, Senior, Sales and Engineer jobs that are similar:\n\n $55,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nJob description\n\n\nOverview\n\nPrimotus is developing a unique Enterprise scale, user-configurable mobile workflow platform, which allows users to design entire systems - including drag-and-drop database, forms, entitlements, processes, mobile applications, business decisions, messages, reports, and even maps - with little to no developer support. The platform is flexible enough to be deployed for a myriad of business verticals.\n\nWe’re looking for a Senior Test Automation Engineer having experience with Protractor (Angular 1/6) creating tests for BPM or other Enterprise platforms and supporting systems. Tests should include unit, black/white/gray box, and end-to-end. \n\nImportant to be detail oriented with goal of assuring software is user-friendly, bug free, and performant. \n\nPosition is open to North/South American and European candidates who meet the requirements outlined below and can work mostly during Eastern timezone.  Part-time is a option for ideal candidate. Sorry, no applicants needing H1. \n\nYou’d be: Spearheading automated end-to-end (ETE), functional, integration, regression, and manual testing efforts of a complex mobile and web platform. And developing and executing test plans, uncovering bugs and suggesting UI/UX modifications, interacting with developers, and updating documentation with goal of improving platform’s usability, reliability, and responsiveness.  Some of the specifics include:\n\n\n* Creating end-to-end tests using JavaScript (Angular) and Protractor\n\n* Completing JSON-based service testing with Postman\n\n* Creating mobile tests using Appium and other mobile tools\n\n* Creating and implementing test plans and manual tests for performance, regression, integration, and functional purposes\n\n* Assisting with platform design with eye on UX design/usability\n\n* Reviewing app error logs and metrics\n\n* Construct instructions for bug duplication\n\n* Documenting test procedures and communicating problems and solutions to team\n\n* Juggling multiple stories and implementations in an Agile work environment\n\n* Improving platform testability and augmenting testing tools\n\n* Enhancing documentation\n\n* Pairing with frontend, backend, and analysts\n\n* Available to work on Eastern Time (ET)\n\n\n\n\nYou’re expected to have:\n\n\n* 3+ years professional testing/QA experience (black/grey/white box and manual)\n\n* 1+ year of mobile testing\n\n* 1+ year of JavaScript experience for automated/ETE testing\n\n* Knowledge of testing tools for both for web and mobile\n\n* History of writing test plans\n\n* Background in test case management and bug tracking\n\n* Exposure to automation tools such as Selenium\n\n* Knowledge of scrum or agile methods\n\n* Strong verbal and written communication skills (English)\n\n* Ability to work in a paired-development environment\n\n* Bachelor's degree from University or College\n\n* Attention to detail and good UX skills\n\n* Self starter having worked remotely\n\n* Committed to meeting testing deadlines.\n\n\n\n\nNice to have:\n\n\n\n* Working knowledge of Selenium, Protractor, Appium, Saucelabs, BrowserStack (or similar tools).\n\n* Knowledge of different open-source BPM tools (Camunda, Activiti, JBPM, etc) \n\n* Experence with Business Rules or Decisions including DMN (Decision Management Notation)  \n\n* Exposure with CMMN (Case Management)  \n\n* Experience with some of the tools highlighted above along with Agile development using JIRA and Git\n\n* Experience with third-party integrations\n\n* Exposure to cloud computing platforms such as AWS\n\n* Experience with some of the tools highlighted above along with Agile development using JIRA and Git\n\n\n\n\nOur Stack : Includes many of the most-desired technologies, including:\n\n\nFrontend:\n\n\n* Angular 1x/6, TypeScript, Ionic Mobile, React, Redux\n\n* CSS3, Bootstrap\n\n* Protractor, Selenium (Unit, end-to-end, API and performance testing tools)\n\n\n\n\nBackend:\n\n\n* BPMN (Java), DMN (Java)\n\n* Scala/Akka, Play Framework, Slick\n\n* Web Sockets\n\n* Kafka (event-based processing)\n\n* Postgres, ElasticSearch\n\n* Restful API\n\n\n\n\nDevOps:\n\n\n* Jenkins\n\n* Webpack\n\n* GIT, GitHub\n\n* AWS\n\n\n\n\nOur development team:\n\n\n\n* Is small and growing with 10 members, so you'll have a significant impact\n\n* Team is multi-cultural from USA, Mexico, South Amercia and Europe \n\n* Is divided into frontend and backend teams\n\n* Separates code into distinct modules and services\n\n* Uses JSON API for backend/frontend integration\n\n* Applies Agile programming and paired development methodology in 3-week sprints\n\n* Works in a virtual environment\n\n\n\n\nIf you think you’re a good fit and are interested in building something highly configurable and really innovative, please shoot us an email. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Testing, Jira, JavaScript, Cloud, API, Mobile, Senior and Backend jobs that are similar:\n\n $65,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n