\nStackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game ads and digital out-of-home ads. We empower thousands of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.\n\n\nWe are seeking a Salesforce Developer role to join our growing SaaS IT Business Applications team, where a successful candidate will build, maintain and improve our Salesforce Sales Cloud and Marketing Cloud solutions as technical subject matter expert. This role requires hands-on experience in platform configurations, customization, design and development with a passion to learn & support new Sales Enablement tools and technologies. You will collaborate with the PMO, IT Operations and cross-functional business operations teams like Revenue and Marketing to analyze their requirements or issues and provide solutions to ensure high levels of performance and scalability. You will also be actively involved in improving our overall Salesforce Governance processes and identifying ways to continuously advance them.\n\n\nIf you are someone who is passionate about building integrated, robust and scalable applications and wants to be a part of a team that enables, builds and supports technology solutions in a fast-growing company, then we’d like to meet you.\n\n\n\nWhat you'll be doing:\n* Perform design, development, testing, debugging and implementation of Salesforce Sales Cloud and Marketing Cloud business processes and systems integrations employed to run the operations of the company in a high-growth environment\n* Build and deploy Saas systems integrations, workflows, and architecture to scale and automate an end-to-end Lead to Cash process\n* Partner with the Revenue Operations  to optimize Salesforce investments along with other Sales & Marketing enablement SaaS applications and best-of-breed technologies\n* Provide application support​ and technical administration of Sales & Marketing SaaS applications\n* Provide input into optimizing the system architecture landscape, identify gaps between current and desired end states, and deliver comprehensive solutions that will enable desired business outcomes\n* Configure, build and enhance out-of-the box Salesforce functionality such as objects, fields, formula fields, validation rules, workflows, process builder flows, page layouts, apps, report types, sharing rules, permission sets, profiles, roles, etc\n* Manage operational and reporting requests including customer analysis and individual views and troubleshoot issues\n* Implement and govern security related to profiles, permission sets, role-based access, sharing settings and login access policies\n* Plan & deploy Salesforce releases and other SaaS application patches/updates in accordance with the Application Release Management cadence\n* Work with SaaS vendor support contacts to resolve technical problems with applications, servers, and infrastructure tools\n* Create technical documentation such as best practice guides, release notes and design documents\n* Proactively monitor SaaS applications and seek to improve availability , quality and performance by ensuring Service Level Agreements (SLAs) and participating in required on-call support\n\n\n\nWhat you’ll bring to the table:\n* 3-5  years of strong technical experience implementing and supporting Salesforce Sales & Marketing Cloud \n* Solid understanding and hands-on experience implementing and/or supporting other Sales enablement SaaS applications such as Salesloft, Gong, GuideCX, DealHubCPQ, ZoomInfo, et al\n* Technical background & experience in application integration tools (e.g.,  Workato, Zapier, Dell Boomi, Mulesoft) and native APIs to enable workflows and data feeds between SaaS platforms and point solutions\n* Expertise level developing Lightning Components with CSS and Design Parameters that improve  look and feel for end users\n* Experience programming in APEX, VF Page, LWC, Aura Component development, SSJS, SQL, HTML, AMPscript, SOQL-SOSL \n* Experience on Lightning Process builder flows, workflow rules, Connect API and Quick Action\n* Proficiency in Salesforce platform features and CRM concepts\n* Knowledge of DevOps and continuous integration/deployment (CI/CD) processes\n* Motivated self-starter & quick learner who can thrive in an accelerated environment  and manage multiple, concurrent priorities to get stuff done\n* Analytical thinker and problem-solver with excellent communication and troubleshooting skills \n* Experience in Agile or Scrum software development methodology\n* Salesforce certifications, like Platform Developer I or II, App Builder or Administrator is preferred\n\n\n\nStackAdapters Enjoy:\n* Highly competitive salary \n* RRSP/401K matching\n* 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + Birthdays Off\n* Access to a comprehensive mental health care platform\n* Full benefits from day one of employment\n* Work from home reimbursements\n* Optional global WeWork membership for those who want a change from their home office\n* Robust training and onboarding program\n* Coverage and support of personal development initiatives (conferences, courses, etc)\n* Access to StackAdapt programmatic courses and certifications to support continuous learning\n* An awesome parental leave policy\n* A friendly, welcoming, and supportive culture\n* Our social and team events!\n\n\n\n\n\n\n#LI-TM8\n\n\nStackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.\n\n\nAbout StackAdapt\n\n\nWe've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:\n\n\n\n\nAd Age Best Places to Work 2024\nG2 Top Software and Top Marketing and Advertising Product for 2024\nCampaign’s Best Places to Work 2023 for the UK\n2024 Best Workplaces for Women and in Canada by Great Place to Work®\n#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising\n\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, SaaS, Scrum, DevOps, Cloud, CSS, Ads, API, Marketing and Sales jobs that are similar:\n\n $55,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada

\nStaff Quality Engineer (Remote)\n\nOverview:\n\nAs the Staff Quality Engineer at Weedmaps, you will be responsible for working cross-functionally promoting quality principles throughout the organization. The Staff QE will  play a major role in delivering quality releases in an agile environment while meeting company standards of excellence and customers expectations. The Staff QE is also expected to lead quality optimizations to improve uptime, quality, and speed of releases in highly complex, integrated services ecosystems. Staff QE is also responsible for building a strong community of testing within Weedmaps Engineering (and the broader Technology/Product/Design organization) by promoting agile testing methodologies, tooling, and practices.\n\nThe impact you'll make:\n\n\n* Working cross-functionally with multiple teams within designing the end-to-end test solution in CI/CD for existing integrations\n\n* Working with Engineering, TechOps, and Product implementing multiple levels of coverage for platform as a whole minimizing the risk of outages \n\n* Optimizing existing delivery pipeline by further integrating existing regression and smoke tests in CI/CD\n\n* Integration of performance tests in CI/CD\n\n* Proposing and architecting further optimization to speed/quality of test executions\n\n* Work x-functionally to lead implementation, optimization, and measurement of best practices in prevention, detection, and remediation of quality issues\n\n* Implement quality dashboards for KPIs, SLOs, SLIs, SLAs, etc\n\n* Work with Engineering on synthetic monitoring solutions \n\n* Lead continuous improvements of QE standards, processes, and procedures\n\n* Promote and continuously improve test automation effectiveness in CI/CD environment \n\n* Plan for future QE department operational and procedural improvements\n\n* Keep abreast of technical trends with regards to Software Quality Engineering, and evaluate their value for improving our software delivery process\n\n* Influence quality and productivity improvements through involvement in the development of new and improved tools, procedures, process innovations, training\n\n* Coach and train others, actively participate in upleveling QE technical skills\n\n* Determine risk/benefits scenarios to make data driven decisions\n\n\n\n\nWhat you've accomplished:\n\n\n* Bachelor’s Degree in business, or information technology, or computer science.  \n\n* Requires minimum 10-15 years of experience as an SDET or similar quality automation role, with an emphasis on programming\n\n* Thorough understanding of the software development process and all aspects of Agile Quality Engineering and a proven record of making impact in delivering quality at scale\n\n* Proven experience with designing and coding tools, frameworks, wide-reaching solutions\n\n* Experience with successful agile techniques, including: User Stories, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, CI/CD, Git, & Peer Reviews\n\n* Working experience with test automation tools, such as Playwright and Selenium\n\n* Flexibility and creativity in handling multiple activities and competing priorities\n\n* Self-motivated, driven, results-oriented\n\n* Must have strong teamwork orientation and the ability to promote collaboration within and across teams\n\n* Strong, effective and persuasive communications at all levels of management in both written and verbal form  \n\n* Ability to adapt, plan, and organize in a constantly changing environment\n\n* Must be proactive, meticulous, organized and detail oriented\n\n* Ability to meet challenging deadlines\n\n\n\n\nBonus points: \n\n\n* Functional programming experience within a variety of frameworks and languages\n\n* Strong working knowledge of testing across applications written in React, React Native, Kotlin/Swift, Ruby on Rails, PostgreSQL, & Node.js\n\n* Working experience with API and system level testing, including unit testing\n\n* Working experience in performance & load testing, such as Blazemeter\n\n* Working knowledge of Kubernetes, Docker, and all aspects of testing using containers\n\n* Working experience with synthetic monitoring tools\n\n\n\n\nThe base pay range for this position is $150,000 - $174,000 per year\n\n2024 Benefits for Full-Time, Regular Employees:\n\n\n* Physical Health benefits: Medical, Dental & Vision:\n\n\n\n* Employee - employer paid premium 100%\n\n* Company contribution to a HSA when electing the High Deductible Health Plan\n\n* For plans that offer coverage to your dependents, you pay a small contribution\n\n\n\n* Mental Health benefits:\n\n\n\n* Free access to CALM app for employees and dependents\n\n* Employee Training\n\n* Mental Health seminars and Q&A sessions\n\n\n\n* Basic Life & AD&D - employer paid 1x salary up to $250,000\n\n* 401(k) Retirement Plan (with employer match contribution)\n\n* Generous PTO, Paid Sick Leave, and Company Holidays\n\n* Supplemental, voluntary benefits\n\n\n\n* Student Loan Repayment/529 Education Savings - including a company contribution\n\n* FSA (Medical, Dependent, Transit and Parking)\n\n* Voluntary Life and AD&D Insurance\n\n* Critical Illness Insurance\n\n* Accident Insurance\n\n* Short- and Long-term Disability Insurance\n\n* Pet Insurance\n\n* Family planning/fertility\n\n* Identity theft protection\n\n* Legal access to a network of attorneys\n\n\n\n* Paid parental leave\n\n\n\n\nWhy Work at Weedmaps?\n\n\n* You get to work at the leading technology company in the cannabis industry\n\n* You get to play a meaningful role in helping to advance cannabis causes, including helping improve the lives of patients who rely on the benefits of cannabis\n\n* You get an opportunity to shape the future of the cannabis industry\n\n* You get to work on challenging issues in a collaborative environment that encourages you to do your best \n\n* You get to work in a casual and fun environment; no fancy clothes required, but you are free to dress to the nines!\n\n* Generous PTO and company holidays\n\n* Numerous opportunities and tools to learn and grow your professional skills\n\n* Endless opportunities to network and connect with other Weedmappers through speaker series, Employee Resource Groups, happy hours, team celebrations, game nights, and much more!\n\n\n\n\nWeedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.\n\nApplicants  are entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and applicable state/local laws, unless the accommodation presents undue hardship. Please email us at peopleoperations at weedmaps.com if you would like to confidentially discuss a potential accommodation during the interview process.\n\nAbout Weedmaps:\n\nWM Technology, Inc.’s (Nasdaq: MAPS) mission is to power a transparent and inclusive global cannabis economy. Now in its second decade, WM Technology has been a driving force behind much of the legislative change we’ve seen in the past 10 years.\n\nFounded in 2008, WM Technology, is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business’ tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers.\n\nWM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant.\n\nHeadquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at www.weedmaps.com.\n\nNotice to prospective Weedmaps job applicants:\n\nOur team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following:\n\n\n* Our recruiters will always communicate with candidates through an @weedmaps.com email address.\n\n\n\n\n\n* CORRECT: [email protected]\n\n\n\n\n\n* INCORRECT: [email protected]\n\n\n\n\n\n* Our recruiters will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps.\n\n\n\n\n\n* If you are interested in a role at Weedmaps, please apply through our established channels.\n\n\n\n\n\n* Weedmaps Careers Page or LinkedIn\n\n\n\n\nIf you are unsure if a communication is legitimate, please contact our recruitment team at [email protected] and they will happily confirm for you. Thank you for your vigilance and we appreciate your interest in working with us!  \n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, React, Ruby, API, Mobile and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nIrvine, California, United States

\nWe're looking for Intermediate Software Developers at various levels to join Jane's Clinical Group. This group of teams is responsible for allowing practitioners to focus on providing the best patient care. This group owns features in our app like charting, intake forms, clinical surveys, integrations, and more. We’re also building for a new type of Jane user - the 3rd party developer. Providing extensibility opportunities in our charting domain is a new, multi-year initiative that you’ll get to play a role in shaping. Most of our roles are full-stack though we allow that developers may tend more to front-end or back-end focus.\n\n\nLike with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA. In our most recent company-wide health check, 99% of our team agreed that our founders demonstrate people are important to Jane’s success. On top of that, 98% of our team felt Manager cares about them as human beings and that they are supported when needing to arrange time off from work. We’d never claim to be perfect, but we’re working hard to listen to our people and improve each day.\n\n\nWe really want the people who work at Jane to love being here, so it's important that we start with a bit about what makes our company unique and try to be as transparent as possible. Our values also provide some insights into Jane and hopefully, you’ll have a better idea if this might be the kind of company you want to be part of.\n\n\nBefore we were Jane, our Co-Founders were solving problems for their own clinics not realizing that a few years later, this team would grow to support tens of thousands of healthcare practices in more than 60 countries. Our platform is now helping to modernize the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, and billing along with an evolving library of features. You can see more of them here. Although we’ve grown, still to this day, we’re rooted in solving clinics’ problems and making sure we don’t lose sight of Jane’s vision.\n\n\nWe have remained profitable for the past seven years, we’re product-led and growing organically (and responsibly) to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 400 Janers who are doing an amazing job of listening to our customers, building what they need, and providing industry-leading support. We pride ourselves on flexibility & autonomy, some of our team block out their calendars to pick up their children from school (and this is normal at Jane), and we even have a #kids channel in Slack.\n\n\nWe’re not a clock-in clock-out system-type environment. With that being said, we’re not going to paint the picture of a perfect environment either. We’re a company that’s scaling quickly, we have many moving parts, many of us are doing this for the first time and sometimes, we don’t have processes in place or clear views which can require a lot of resourcefulness and a passion for problem-solving.\n\n\nWith all that to say, if you’re looking for an environment where you can grow, stretch yourself, and work with some incredibly talented people on problems that are positively impacting people's lives, Jane could be the place for you.\n\n\nCompensation Expectations for the Role\n\n\nJane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $90,000 and a maximum annual salary of $135,000. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $106,900 to $112,500. It's also possible to join Jane at a salary above or below this, which would mean a salary below $106,900 which typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $112,500 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge.\n\n\nAt Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.\n\n\n\nThe impact you could have… \n* Collaborate closely with your team, technical leaders and cross-functional groups to ship impactful features that directly benefit our customers.\n* With more seniority, take on a leadership role by helping to drive projects, set goals and mentor fellow developers to foster growth and excellence within the team.\n\n\n\nThe experience we feel we need:\n* Recent Ruby on Rails experience as well as TypeScript and React. Consideration will also be given to specialized experience covering just the front-end or back-end of our stack.\n* Experience with systems design and dealing with technical complexities on solutions or projects.\n* Experience applying API design principles.\n* Experience in agile environments or with incremental delivery of value to customers.\n* Experience in up levelling a team from a engineering or operational excellence point of view.\n* Experience developing software in regulated industries like healthcare or payments.\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, Typescript, Ruby and API jobs that are similar:\n\n $70,000 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada

\nWe're looking for Senior Software Developers at various levels to join Jane's Clinical Group. This group of teams is responsible for allowing practitioners to focus on providing the best patient care. This group owns features in our app like charting, intake forms, clinical surveys, integrations, and more. We’re also building for a new type of Jane user - the 3rd party developer. Providing extensibility opportunities in our charting domain is a new, multi-year initiative that you’ll get to play a role in shaping. Most of our roles are full-stack though we allow that developers may tend more to front-end or back-end focus.\n\n\nLike with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA. In our most recent company-wide health check, 99% of our team agreed that our founders demonstrate people are important to Jane’s success. On top of that, 98% of our team felt Manager cares about them as human beings and that they are supported when needing to arrange time off from work. We’d never claim to be perfect, but we’re working hard to listen to our people and improve each day.\n\n\nWe really want the people who work at Jane to love being here, so it's important that we start with a bit about what makes our company unique and try to be as transparent as possible. Our values also provide some insights into Jane and hopefully, you’ll have a better idea if this might be the kind of company you want to be part of.\n\n\nBefore we were Jane, our Co-Founders were solving problems for their own clinics not realizing that a few years later, this team would grow to support tens of thousands of healthcare practices in more than 60 countries. Our platform is now helping to modernize the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, and billing along with an evolving library of features. You can see more of them here. Although we’ve grown, still to this day, we’re rooted in solving clinics’ problems and making sure we don’t lose sight of Jane’s vision.\n\n\nWe have remained profitable for the past seven years, we’re product-led and growing organically (and responsibly) to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 400 Janers who are doing an amazing job of listening to our customers, building what they need, and providing industry-leading support. We pride ourselves on flexibility & autonomy, some of our team block out their calendars to pick up their children from school (and this is normal at Jane), and we even have a #kids channel in Slack.\n\n\nWe’re not a clock-in clock-out system-type environment. With that being said, we’re not going to paint the picture of a perfect environment either. We’re a company that’s scaling quickly, we have many moving parts, many of us are doing this for the first time and sometimes, we don’t have processes in place or clear views which can require a lot of resourcefulness and a passion for problem-solving.\n\n\nWith all that to say, if you’re looking for an environment where you can grow, stretch yourself, and work with some incredibly talented people on problems that are positively impacting people's lives, Jane could be the place for you.\n\n\nCompensation Expectations for the Role\n\n\nJane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $117,100 and a maximum annual salary of $182,900. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $139,000 to $146,300. It's also possible to join Jane at a salary above or below this, which would mean a salary below $139,000 which typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $146,300 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge.\n\n\nAt Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.\n\n\n\nThe impact you could have… \n* Collaborate closely with your team, technical leaders and cross-functional groups to ship impactful features that directly benefit our customers.\n* With more seniority, take on a leadership role by helping to drive projects, set goals and mentor fellow developers to foster growth and excellence within the team.\n\n\n\nThe experience we feel we need:\n* Recent Ruby on Rails experience as well as TypeScript and React. Consideration will also be given to specialized experience covering just the front-end or back-end of our stack.\n* Experience with systems design and dealing with technical complexities on solutions or projects.\n* Experience applying API design principles.\n* Experience in agile environments or with incremental delivery of value to customers.\n* Experience in up levelling a team from an engineering or operational excellence point of view.\n* Experience developing software in regulated industries like healthcare or payments.\n\n\n\n\n\nAt Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace. \n\n\nWe want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves. \n\n\nWe do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, Typescript, Ruby, API and Senior jobs that are similar:\n\n $65,000 — $112,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada

\nAbout HighLevel: \nHighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.\n\n\nOur Website - https://www.gohighlevel.com/\nYouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g\nBlog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/\n\n\nOur Customers:\nHighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.\n\n\nScale at HighLevel:\nWe work at scale; our infrastructure handles  around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.\n\n\nWho You Are:\nThe Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.\n\n\n\nEssential Functions:\n* Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture\n* Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures\n* Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change\n* Being able to interpret data that translates into action to improve the team.\n* Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability\n* Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications\n* Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes\n* Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques\n* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations\n* Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. \n* Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration\n* Be readily available with cameras on throughout the shift to assist customers and team members via Zoom\n\n\n\nExperience/Education/Certifications Required:\n* Associate's/ Bachelor's degree or equivalent experience\n* 4+ Years in management \n* SaaS software experience\n* Several years running technical customer-facing teams.\n* Experience in managing a team of over 20+ \n* Project management skills \n* Leading a results driven team \n* People manager at heart, you love mentoring, leading and contributing to the professional development of those around you \n* Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role\n* The ability to build and maintain relationships internally with team and with customers\n* Excellent listening, presentation and communication skills at all levels\n* The ability to partner with customers and team members  in developing their strategic direction\n* The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success\n* Strong customer facing communication skills\n* Demonstrated data driven approach to problem solving\n* Must be a go-getter and not afraid to ask questions\n* Must have basic computer and excel skills\n\n\n\nLanguage Skills Required Vs. Preferred: \n* Fluent in English.\n* Demonstrated verbal and written communication skills.\n\n\n\n\n\nEEO Statement:\nAt HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Marketing and Sales jobs that are similar:\n\n $50,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nIndia