Remote API + Engineer + Health + Lead + Rails Jobs

\nImagine working on a global communication network that’s used by 3.7 billion people and every day more than a quarter trillion messages cross this network. There’s just one problem: Because authentication isn’t built into this platform, nobody can be certain who is sending most of these messages. This gap means that companies are vulnerable to a whole host of attacks on their employees, partners, and customers. Whether it’s wire fraud, W-2 thefts, or “fake news” in an attempt to destroy a brand, companies have been powerless to protect themselves against these impersonation attacks.\n\nValimail solves this problem. We’ve built a revolutionary platform on top of open standards — DMARC, DKIM, and SPF — that for the first time makes it possible for any organization to protect itself against email impersonation. Valimail pioneered the notion of automated email authentication, with innovative components like our DNS-based Authenticator (including our patented Instant SPF). Our system enables organizations to authenticate their email quickly, easily, and reliably.\n\nWe’re committed to building a more trusted email ecosystem by being a leader in Email Authentication as a Service. As part of that commitment, we’re active participants in the open source and standards communities. We’re co-authors of open standards like ARC and BIMI, and contribute to a variety of open source projects that serve the wider community.\n\nAs Valimail’s Lead Ruby on Rails Engineer, you’ll be a major contributor to the company’s success. You’ll share in the design, development, and deployment of major pieces of the Valimail system. Your technical contributions will help protect dozens of brands, authenticate hundreds of millions of emails every day, and protect people all over the world from fraud.\n\nIf you like the idea of working on planetary-scale messaging systems with some of the latest tools and making a difference in the lives of half the world’s population, we’d love to talk to you.\n\nWhat You'll be Doing\n\n\n* Design, document, build, and maintain performant APIs in Ruby on Rails that underpin our products and are consumed by 3rd party developers\n\n* Nurture a high performance small team by helping our developers through pairing and code reviews, and sometimes holding learning sessions in the team\n\n* Give and receive constructive feedbacks\n\n* Work with UX designers and frontend engineers, so we can provide them with excellent foundations for them to build world-class products\n\n* Make technical judgement calls to balance time we invest and values we intend to bring to the world, while keeping our code base sustainable, and reduce surprises\n\n* Constantly improve our development practices\n\n\n\n\nAbout You\n\n\n* Extensive experience working with gems in the Ruby/Rails ecosystem (e.g. Devise, Pundit, etc.).  \n\n* A dedication to automated testing, push-button deployment, and configuration management through IT automation.\n\n* Experience building large-scale production web applications with API interfaces.\n\n* A willingness to jump in and experiment with new technologies, and to get out of your comfort zone.\n\n* Have created a web application from scratch for a production use and maintained it\n\n* Have gone through performance challenges of a production RoR web application (e.g. stress testing and performance tuning)\n\n* Have implemented something in Ruby outside RoR framework and popular Ruby libraries (e.g. a Ruby gem, a DSL)\n\n* Have good understandings of multiple kinds of tests, and use some of them in your daily development activities\n\n* Have experiences with asynchronous jobs and/or data pipelines\n\n* Have contributed to open source communities\n\n* Have understanding why RoR is designed in the current way, and how it has influenced other web frameworks\n\n* Have understanding of what makes RoR possible\n\n* Have knowledge of other web application frameworks\n\n* Have good understanding of various project management methodologies, and when to use them\n\n* Care about your craft that brings values to users, and understand why before working on a project\n\n* Have influenced other developers through PR reviews and pair-programming\n\n* Have given talks at meetups/conferences and/or written articles/books in tech\n\n* Critically examine your thinking and ideas on a regular basis, and you are open to constructive criticism\n\n* You try to articulate your points in discussions and in your code\n\n* Can work with and help product managers to maximize the values we deliver as a unit\n\n* Have a desire to own a product or a service\n\n\n\n\nBonus Points\n\n\n* Have sunset a web application in production\n\n* Have designed and documented APIs that are consumed by multiple users excluding yourself\n\n* Have played a technical lead role of a team and pushed the bar of the team continuously and collaboratively\n\n* Specific experience with real-world DNS and/or email authentication standards is a plus.\n\n* Have a genuine interest in for the mission of enhancing our zero-trust approach to email sender identity.\n\n* Ability to work effectively at all levels of the stack rails, Ruby, Javascript ES6 and/or React.\n\n* Experience building, provisioning, and deploying services in the cloud in an automated fashion.\n\n\n\n\nValimail is hiring for this role remotely in the United States only\n\nValimail is the trusted leader in fully automated email authentication, with the only comprehensive platform for anti-impersonation, brand protection, and compliance used by corporations and federal agencies such as Uber, Fannie Mae, WeWork, and the U.S. Agency for International Development. Valimail Enforce is the only FedRAMP-authorized email authentication service and, because it uses no personally identifiable information (PII), it is also GDPR compliant. Valimail authenticates billions of messages a month for some of the world's biggest companies, in finance, government, transportation, health care, manufacturing, media, technology, and more. Valimail is based in San Francisco with our 2nd office being in Denver, CO. For more information visit www.Valimail.com. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Ruby, Engineer, Full Stack, Executive, JavaScript, Cloud and API jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nYou probably haven’t run into a company like Olark before.  \n\nWe are 35 people distributed around the globe.  We care deeply about customer service, which means everyone on the team spends time talking directly to our customers.  We call this All Hands Support. It’s a unique way to make sure we all remember why we are building our product. We focused on our customers and now help over 10,000 of them provide amazing service. \n\nThis is a unique point in our company history.  We just crossed the 30 employee mark this year, and you will play a pivotal role in helping define our engineering culture, and help us fulfill an important part of our mission, to build a positive organization.\n\nYour primary responsibility will be to join the team that builds applications, systems, and infrastructure.  You’ll be helping scale Olark to help 100,000s of people better serve their customers. \n\n\nYou will help us solve key engineering challenges:\n\n\n* How do we ensure real time message delivery to hundreds of thousands of concurrent visitors on tens of thousands of websites?\n\n* How do we design a robust integrations API that makes it easy for other developers to integrate with Olark without increasing our support cost?\n\n* How do we maintain real time state across mobile, desktop, and web?\n\n* How do we reliably store terabytes of transcripts and customer interactions?\n\n* How do we act on the vast quantities of data available to us, to make our users the most informed and capable chat agents on the internet?\n\n\n\n\n\nYou bring a lot to the table:\n\nYou:\n\n\n* Work well as part of a distributed team.  You are comfortable working outside of a typical office.  You are happy to work independently, but know when to ask for help. You know how to give, and receive, direct feedback.  You are a team player, and comfortable leading and contributing to projects.\n\n* Great communication skills. You are comfortable giving technical talks and mentoring other engineers.  You are able to clearly communicate your thoughts in writing.  You realize listening is just as important as speaking your mind. You know when a conversation should be in chat, skype, or face-to-face.\n\n* Curious. You are comfortable with ambiguity, and like to figure out how things work or what to do next.\n\n* US Time Zone. You are willing to work in US time zone hours.\n\n\n\n\nYour technical background and experience:\n\n\n* Very familiar with web technologies and patterns for scaling software like message queues, caching, and load balancing.  \n\n* Meticulous attention to detail.  You should be able to review code written by other engineers and find room for improvement.  You should be able to write test suites for your code that exercise complicated code paths and prevent production mishaps.  Every time we push out new code is an opportunity to delight thousands of customers (or a risk of making a bad day for those people).\n\n* Strong understanding of network programming, and operating system fundamentals.  You’ve used command line tools to debug networking issues, know the difference between processes and threads, and understand the challenges of building software in the cloud.\n\n* Write good code. You should have examples of code you have written that is easy to read, maintainable, and testable.  You should be able to decompose complicated problems into elegant solutions anyone on the engineering team can understand.  \n\n* Always learning. This is a Python position, but you don’t need to have a ton of production Python experience.  You are excited to learn our tech stack, and to help lead it forward. You’re comfortable making the right call when it comes to choosing between new technologies and tried and true standbys.\n\n* Significant production experience.  You have 2+ years of experience shipping and maintaining production code that is used by 1000s of people.  You have run into the edge cases of operating at scale, and can teach us how to avoid them.\n\n\n\n\n\nYou can expect a lot from us:\n\nFirst off, make sure to read about our team culture at olark.com/jobs, and our values at olark.com/values. You can also get a sense of our history at olark.com/10000. \n\nBeyond what you see there, as a member of your engineering team you can expect:\n\n\n* A great remote culture: much of our collaboration takes place via Hipchat, Github and Skype. That said, we’re happy to facilitate in-person meetups too -- in addition to our annual company retreat.\n\n* A life outside of work: Olarkers generally work 40 hour weeks, work is a marathon, not a sprint.  We are building a company for the long haul.  \n\n* Work within a large Service Oriented Architecture built on Python, Twisted, Thrift, and RabbitMQ. There’s MySQL, Redis, Elasticsearch, NodeJS, Rails and Ejabberd as well (bonus points if you're already familiar with these technologies!)\n\n* Quality-driven culture: we strive to automate testing and heavily monitor our production system.  Our goal is ensuring that any end-user issues are short-lived and limited in scope.\n\n* One weekly required engineering meeting and team wide sync - we also only allow meetings on Monday and Wednesday to keep ourselves focused.\n\n* Great compensation and benefits: competitive pay, phone/internet stipend, health benefits, $1K vacation bonus for the first week you take off a year, 401k, charitable donation matching, coworking space if you are remote.\n\n\n\n\n\nOlark is committed to diversity in its workforce. Olark is an equal employment opportunity employer and considers qualified applicants without regard to gender, sexual orientation, gender identity, race, veteran or disability status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Python, Node, Engineer, Backend and API jobs that are similar:\n\n $67,500 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n