\n Implementation Manager \n\n \n\nWho We Are and What We Do \n\n \n\nAt SilverRail, we're on a mission to reshape the way the world travels, and we're inviting you to be part of this journey. Rail is becoming the go-to choice for short and medium-haul travel worldwide, and we're here to help make it happen. \n\n \n\nIn the face of the ongoing climate crisis, our vision is crystal clear. We are transforming the online customer experience for rail travel, making it easier than ever for customers to find, buy and use rail. Our cutting-edge technology is the backbone of rail and travel agencies worldwide, making it effortless for travellers to choose the eco-friendly option and reduce their carbon footprint. \n\n \n\nWe have nearly 15 years of trailblazing success behind us, and our teams are spread across the globe, with bases in London, Boston, Brisbane, and Stockholm. We thrive on the philosophy of 'fail-fast-fail-early,' which drives us to find ingenious solutions to complex challenges. \n\n \n\nJoin us, and help shape the future of travel! \n\n \n\n \n\n The Role \n\n \n\nWorking in partnership with the Growth Director, the Implementation Manager will provide product expertise during the sales and prospecting process. They will be responsible for leading and owning the implementation and onboarding of new clients, enabling the smooth transition to BAU while continuing to manage more complex projects thereafter. They will become a product and implementation expert, both from an internal and external perspective. \n\n \n\n \n\nKey Responsibilities \n\n \n\n\nDevelop an advanced understanding of our products (API and Agent Tool), confidently presenting our product capabilities to prospects who seek depth of understanding, and engaging with prospects to understand their needs and challenges, before defining the right SilverRail solution(s). \n\nWhen prospects turn into clients, lead the implementation of our technology into their business. \n\nWork with clients and internal stakeholders to define an implementation plan that all parties can commit to. \n\nDeliver the implementation plan on-time, and where possible configure client requirements in our tech stack. \n\nPresent project progress to clients and internal stakeholders, sharing challenges but always proposing solutions and taking ownership of the project. \n\nOnce a client is live, support the transition to our BAU support process; where complex projects rise, step in again to manage the delivery and own the project. \n\nThroughout this develop a deep product and technical understanding of our clients, prospects and the wider travel industry. With this knowledge, represent the Commercial department in product roadmap discussions, ensuring SilverRail lead the way by pro-actively solving challenges. \n\n\n\n\n \n\n \n\nRequired Competence and Skills \n\n \n\n\nPrevious experience in pre-sales, service delivery and/or product where a hands-on approach has been adopted. \n\nRecent experience working with APIs - you should be able to read an API request/response and be able to understand the key aspects, though not at developer level. \n\nPrevious experience leading short term (1-3 months) technical projects, involving clients and internal stakeholders. \n\nConfident engaging with, and presenting to, senior stakeholders, both internally and externally. \n\nA fast learner who seeks knowledge and learning, whilst having an equal desire to share knowledge for the benefit of our colleagues and business. \n\n\n\n\n\nA strong communicator, able to demonstrate empathy and see from both the customer and business perspective. \n\nA positive challenger, who can always look for ways to be better. \n\nLocated in the UK or Europe and open to travel to clients/office as required \n\nCommercial experience to support their primary focus on product/tech/service delivery \n\nPrevious experience in a tech start-up/scale-up (ideally travel tech) would be a bonus \n\nLanguage capabilities outside of English would be a bonus \n\n\n\n\n \n\n \n\nWhy us? \n\n \n\n\nWe have an average Glassdoor grade of 4.7 and 100% recommendation rates. \n\n\n\n\n \n\n\nWe are a globally accredited Great Place To Work \n\n\n\n\n \n\n\nWe are an accredited flexible company and were named in Flexa’s Top 50 Most Flexible Companies: https://flexa.careers/companies/silverrail \n\n\n\n\n \n\n\nWe offer fully remote working on a contractor basis, allowing you to work as a part of our teams while being based outside of our normal locations. \n\n\n\n\n \n\n\nWe provide a wealth of progression opportunities focused on helping you become the best you can be. \n\n\n\n\n \n\n\nOur team’s health and wellness is genuinely important to us, so we run meditation and wellbeing classes for everyone. \n\n\n\n\n \n\n\nWe are the fourth company in the world to become reproductively responsible, accredited by Hertility providing educational workshops around women’s health, family planning and fertility \n\n\n\n\n \n\n\nA unique opportunity to work for a tech company that is helping the environment by revolutionising the way we travel. \n\n\n\n\n \n\n \n\n \n\nOur values are simple: Do Good by working for a better tomorrow; Think Big Act Smart by being curious, adaptable and data-driven; and remember that through collaboration we will always be Stronger Together. \n\n \n\n \n\n*We are a neurodiverse employer and are working hard to improve our recruitment processes, so if there is any way that we can make the recruitment experience better for you then please let us know in your application - all information will be treated as strictly confidential* \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, API, Senior and Sales jobs that are similar:\n\n
$55,000 — $107,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
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Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.
Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.
How do we make work life better?
By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users
We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Australia
About The Opportunity
The Principal Service Consultant guides the overall design and delivery of the Ceridian HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support). The Principal Service Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include; facilitation of customer requirements gathering, design of the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.
What You’ll Get To Do
Provide Implementation Services to customers:
Support the project team in the validation of customer's business requirements and mapping to Ceridian functionality
Design and document innovative solutions to solve customers’ business needs
Guide the configuration of the Ceridian application to meet customer’s business requirements
Act as subject matter expert (SME) on strategic implementations
Lead internal project meetings and provide status on progress of activities and deliverables
Contribute to Internal Implementation Initiatives:
Design and document solutions and contribute to a solutions repository
Document best practices and share with the Practice
Lead the subject matter expert (SME) program in at least one area of expertise (Payroll, Benefits, WFM)
Regularly participate in internal process improvement initiatives
Focus on Continuing Education:
Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
Participate in Continuing Education sessions, lead Implementation best practice sessions
Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Mentor consultants on best practice implementation of new product features and functionality, including new customer end to end implementations
Support the sales cycle through solution review and feedback and assistance with scoping and estimation
Participate in prospect discussions regarding solution overview and implementation considerations
What’s In It For You
Encouragement to be the best version of yourself at and away from work:
YOUnity diversity and inclusion programs
Amazing time away from work programs
Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
Opportunities to fuel your career growth through numerous internal and external programs and events
Skills And Experience We Value
Bachelor’s degree or equivalent experience
Master’s degree or post graduate coursework an asset
10+ years of experience in human capital management applications consulting
5+ years in Consultant role with Ceridian HCM
Solid experience in business process mapping
Experience in change management an asset
Technical Skills Requirements:
Proficient in Microsoft Office products
Internal expert with software in a SaaS / Cloud computing environment including experience with HRIS
Solid understanding of relational databases and SQL and asset
Experience with one or more of the following applications in addition to Ceridian HCM: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, iChris or Preceda
Ability to effectively implement all Ceridian HCM modules
Expert knowledge of common human capital management (HCM) business practices
Deep understanding of different industries and how Ceridian implement best practices apply to the customer’s business practices
Deep Ceridian product knowledge in at least two Ceridian HCM modules (Payroll, WSS, T&A, Leave etc.), as demonstrated through multiple implementations
Functional Skills Requirements
Excellent customer relationship and business acumen
Demonstrates full competence in business function
Ability to engage with multiple projects & customers at the same time and manage competing priorities
Excellent organization, communication and collaboration skills
Ability to lead and facilitate customer and internal workshops and sessions
Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities
Acts as role model for Consulting@Ceridian guidelines
Ability to provide implementation scoping and solution guidance in the sales cycle
Interpersonal Skills
Excellent written and verbal communication skills
Excellent presentation skills; able to adjust content and presentation style to different audiences
Ability to establish credibility and rapport with internal and external stakeholders at all levels of organisation
Ability to work within project teams and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources, Product Management and
Development
Creates formal networks involving coordination across groups
Ability to influence customers to modify current business practices, as required
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.
Apply Now
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, SaaS, Software, Web, JavaScript, CSS, HTML, Git, Microsoft, Senior, Backend, Digital Nomad, Growth, Sales, Docker, Mobile, Ecommerce, Shopify, Testing, Travel, Junior, Android, Education, Ads, Marketing, VFX, Linux, Ruby, Engineer, Salesforce, Test, Cloud, API, Consultant and Consulting jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Our name comes from a combination of two words: Talent and Simplicity. Originally starting our operations in Melbourne in 2018, Talentplicity Consulting now has offices in Melbourne and Sydney, catering to its clients across Australia, in every state and territory.
Talentplicity Consulting (TPC) is a very fast-growing startup IT Consulting firm. TPC is a strategic staffing and consulting augmentation partner to several large to medium-sized companies in Australia. While our head offices are based in Sydney, we also have our second offices in Melbourne.
You need to have;
7+ years of experience working as a Business Analyst.
Due to government regulations, you must be an Australian Citizen to be considered for this opportunity.
Ideally, having a current Baseline or NV1 clearance is highly regarded
Previous work experience in telecommunications or with larger corporations is greatly regarded.
Previous experience with cyber security or network security-related projects is required.
End-to-end process improvement experience for existing processes
Experience with setting up new strategies according to the changing scopes and business needs
Impeccable written and verbal communication skills are critical
Extensive experience with process mapping and modeling.
Excellent Stakeholder Management skills with the ability to work with senior business representatives.
How to apply:
If you think you have what it takes to secure this opportunity, please apply NOW! For further information about this opportunity, please email [email protected] or call us at 0 0447-719-846.
For more jobs like this, please visit our website at www.talentplicity.com.au or on LinkedIn by visiting https://linkedin.com/company/talentplicity
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The client is a global software product company looking to expand the team by bringing on multiple Automation Test Specialists to expand the team. Client head office is based in Sydney CBD but offer fully remote working anywhere in Australia.
About The Position
You will be responsible for increasing product quality of the complex platform by identifying areas as well as different methods to expand test coverage and improve the overall software quality of platform for the multiple stakeholders and users.
You will be involved in varying and interesting work, including evaluating and championing quality throughout the product development cycle by unifying team test methods, asking the obvious and not-so-obvious questions and challenging assumptions. You will collaborate with our Product, Development and Infrastructure team to ensure they release the highest quality product possible.
Skills & Experience
Experience maintaining and extending both API and UI automation framework across multiple projects.
Developing and executing automated test scripts in an Agile environment.
Actively participate in code review and maintaining test automation repository.
Design, build, edit and update automated test scripts with minimal supervision.
Perform testing (both manual and automated).
Overseeing or doing manual test execution in instances where tests can’t be automated.
Analysing business requirement and increase the overall testing coverage.
Partner closely with dev team to ensure user stories are tested and ready to be released.
How To Apply
If you are interested in hearing more about this position, do not hesitate to contact me or send an updated resume to [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The client is a global software product company looking to expand the team by bringing on multiple Automation Test Specialists to expand the team. Client head office is based in Sydney CBD but offer fully remote working anywhere in Australia.
About The Position
You will be responsible for increasing product quality of the complex platform by identifying areas as well as different methods to expand test coverage and improve the overall software quality of platform for the multiple stakeholders and users.
You will be involved in varying and interesting work, including evaluating and championing quality throughout the product development cycle by unifying team test methods, asking the obvious and not-so-obvious questions and challenging assumptions. You will collaborate with our Product, Development and Infrastructure team to ensure they release the highest quality product possible.
Skills & Experience
Experience maintaining and extending both API and UI automation framework across multiple projects.
Developing and executing automated test scripts in an Agile environment.
Actively participate in code review and maintaining test automation repository.
Design, build, edit and update automated test scripts with minimal supervision.
Perform testing (both manual and automated).
Overseeing or doing manual test execution in instances where tests can’t be automated.
Analysing business requirement and increase the overall testing coverage.
Partner closely with dev team to ensure user stories are tested and ready to be released.
How To Apply
If you are interested in hearing more about this position, do not hesitate to contact me or send an updated resume to [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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