Remote API + CSS + Full Stack + Quality Assurance Jobs

At Tucows, we’ve crafted a Mobile Services Enablement (MSE) platform that allows our customers in the MNO/MVNO space to power all aspects of their business. We offer a clean and simple solution delivered via API that makes integration with 3rd party platforms effortless. Our MSE platform includes subscription management, billing and provisioning services, and supports 5G technology making it the ideal choice for our customers.\n\nWe’re looking for a Developer Support Lead who can take a leadership role in helping us build out our full scope support practices that provide developers working with our platform the tools they need to get the most out of our product. In this role you’ll be working closely with our Engineers, Developers, and Product Managers to detail how the platform works, provide support to customers who need our help getting our platform coordinated into their environment, and to test our solution to ensure we’re delivering a phenomenal customer experience to our partners.\n\n# Who you are:\n* You are skilled at explaining complex technical problems and issues to both technical and non-technical audiences \n* You understand web services, including transport (primarily HTTP), common data formats (JSON and XML), and standard API patterns (e.g. SOAP and REST)\n* You can write and document code in at least one language (Python, Ruby, Java, Go)\n* You have broad capabilities to troubleshoot client-side code (JavaScript).\n* You have experience interacting with and suggesting improvements to different UI platforms.\n* You have a good relationship with command line environments and have a grasp of basic scripting and textual search and manipulation tools (grep, awk, sed, cut, etc.)\n* You are a customer advocate who excels working with product managers and developers to deliver meaningful change to our customers.\n* A demonstrable understanding and experience in at least one of the areas of Domains (inc. DNS, email, SSL), Mobile and ISP.\n* Front End: Javascript + HTML + CSS (Must Have) A modern JS framework such as Vue, Angular, React (Nice to Have)\n* Back-End, Application: At least two application-level programming languages of your choice. (Java, Go, Python...etc)\n* Progressive experience supporting customers in B2B software / SaaS organizations\n* Excellent prioritization, analytical and problem-solving skills.\n* Excellent verbal and written communication skills - ability to articulate sophisticated topics, issues and resolutions both orally and in writing.\n* Previous experience developing software and a deep love for helping our customers tackle their problems.\n\n# What you'll do: \n* Seek questions from developers about our integration tools and APIs\n* Build and Maintain our Developer knowledge base detailing known issues and solutions, and extend our support infrastructure by crafting and writing diagnostic tools/scripts.\n* Collaborate with our Product Management and Development Teams on activities such as root cause analysis, debugging, support, and post-mortem analysis of incidents and service interruptions.\n* Assist in the QA process for new platform features and/or perform platform testing to ensure our platform systems continue to run when software and hardware infrastructure upgrades occur.\n* As the voice of support, utilize customer feedback collected through partner concerns to our Support Teams to identify and drive improvements in our products\n* Write example code utilizing our APIs and platform interfaces to illustrate concepts or help prototype ideas in collaboration with customers\n\n# About Tucows:\nTucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have grown into a stable of businesses; mobile, internet and domains.\n\nWe embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!\n\nToday, close to a thousand people work in over 16 countries to help us make the Internet better. If this sounds exciting to you, join the herd!\n\n__________\n\nWant to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.\n\nWe also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.\n\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.\n\nLearn more about Tucows, our culture and employee benefits on our site [here](https://tucows.com/).\n \n\nPlease mention the words **MIXTURE FALSE MORNING** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $100,000 — $150,000/year\n \n\n#Location\nWorldwide

\nAs a Full-Stack Developer you will be responsible for delivery of digital products. You will be an enthusiastic, detail-oriented, self-motivated professional who will play a key role in our talented DevOps Team.\n\nPOSITION:\nFull-Stack Developer\nTEAM:\nDevOps Team\nREPORTS TO:\nHead of Web & API DevOps\nDIRECT REPORTS:\nN/A\nINTERNAL RELATIONSHIPS:\nDigital Designers\nWHAT WILL YOU DO?\n\nYou will be responsible for the full-stack development of digital products using Angular or React, HTML, and CSS using Sass, C# on Azure working closely with digital designers, and other developers in the DevOps team. \nKEY RESPONSIBILITIES\n\n * Leading full-stack development primarily in Angular, but with some potential React projects. \n * Backend and API development using C# on the Azure Platform, including integration with third party APIs. \n * Work with Visual Studio and Git on Bitbucket Cloud, adhering to the Pull Request/code review process, and overall DevOps pipeline. \n * Work closely with the Digital Designers on ensuring the best user experience.\n * Creating modern Single Page Application experiences compatibility across all major browsers on desktop, tablet and mobile phones. \n * Plan, develop, execute and maintain automated tests within the agreed processes, tools and methodologies.\n * Document code changes and adhere to high development standards.\n * Analyze requirements, determine technical approach and technical design and determine effort to deliver.\n * Provide realistic and achievable estimates against tasks and ensure they are met.\n * Proactively raise issues where it is unlikely that a timeline is going to be met due to an unforeseen challenge/s.\n * Support QA and deployment activities and troubleshoot production defects.\n * Contribute ideas and observations for new products, services, tools and process improvements.\n * Ensure that our project management process tools (Trello and Harvest) are kept up to date to assist the overall delivery planning. \n * Assist in the implementation of initiatives to drive productivity and efficiency where appropriate, and contribute to the Tech Share meetings and associated wikis. \n * Participate in internal and client facing meetings and workshops when required. \n * Keep up to date on the latest industry trends and new technologies.\n \n\n\nBenefits\n\nWHAT IS IT LIKE TO WORK HERE?\n * You will get to work on a wide variety of projects across different industries with a niche size talented team. \n * We will ensure you have all the tools/devices you need to do your job, you can specify what hardware, devices you prefer to work with.\n * Option to work remotely. \n * If this doesnt suit you, you can work from our office in Ponsonby, Auckland. \n * A combination of remote + office is what most of the team does. \n \n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Full Stack, Developer, Digital Nomad, React, DevOps, CSS, Git, Angular, API and Mobile jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAs a Full-Stack Developer you will be responsible for delivery of digital products. You will be an enthusiastic, detail-oriented, self-motivated professional who will play a key role in our talented DevOps Team.\n\nPOSITION:\nFull-Stack Developer\nTEAM:\nDevOps Team\nREPORTS TO:\nHead of Web & API DevOps\nDIRECT REPORTS:\nN/A\nINTERNAL RELATIONSHIPS:\nDigital Designers\nWHAT WILL YOU DO?\n\nYou will be responsible for the full-stack development of digital products using Angular or React, HTML, and CSS using Sass, C# on Azure working closely with digital designers, and other developers in the DevOps team. \nKEY RESPONSIBILITIES\n\n * Leading full-stack development primarily in Angular, but with some potential React projects. \n * Backend and API development using C# on the Azure Platform, including integration with third party APIs. \n * Work with Visual Studio and Git on Bitbucket Cloud, adhering to the Pull Request/code review process, and overall DevOps pipeline. \n * Work closely with the Digital Designers on ensuring the best user experience.\n * Creating modern Single Page Application experiences compatibility across all major browsers on desktop, tablet and mobile phones. \n * Plan, develop, execute and maintain automated tests within the agreed processes, tools and methodologies.\n * Document code changes and adhere to high development standards.\n * Analyze requirements, determine technical approach and technical design and determine effort to deliver.\n * Provide realistic and achievable estimates against tasks and ensure they are met.\n * Proactively raise issues where it is unlikely that a timeline is going to be met due to an unforeseen challenge/s.\n * Support QA and deployment activities and troubleshoot production defects.\n * Contribute ideas and observations for new products, services, tools and process improvements.\n * Ensure that our project management process tools (Trello and Harvest) are kept up to date to assist the overall delivery planning. \n * Assist in the implementation of initiatives to drive productivity and efficiency where appropriate, and contribute to the Tech Share meetings and associated wikis. \n * Participate in internal and client facing meetings and workshops when required. \n * Keep up to date on the latest industry trends and new technologies.\n \n\n\nBenefits\n\nWHAT IS IT LIKE TO WORK HERE?\n * You will get to work on a wide variety of projects across different industries with a niche size talented team. \n * We will ensure you have all the tools/devices you need to do your job, you can specify what hardware, devices you prefer to work with.\n * Option to work remotely. \n * If this doesnt suit you, you can work from our office in Ponsonby, Auckland. \n * A combination of remote + office is what most of the team does. \n \n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Full Stack, Developer, Digital Nomad, React, DevOps, CSS, Git, Angular, API and Mobile jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n