\nBeware of fraudulent recruitment activities impersonating Degreed. Scammers are using our name, “Degreed”, impersonating our website, and claiming to be affiliated with Degreed as part of a recruitment scam. Please note that Degreed does not recruit talent through WhatsApp, Telegram or any other direct-messaging systems other than Degreed.com e-mail and, during the interview process, phone numbers. We also do not request sensitive personal or financial information in an unsolicited manner, nor do we offer employment opportunities that require upfront payments or promise unrealistic returns.\n\nDegreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers—skill insights, LMSs, courses, videos, articles, and projects—and match everyone to growth opportunities that fit their unique skills, roles, and goals.\n\nThe Degreed Client Experience (CX) team plays a crucial role in ensuring customer satisfaction and success. The CX teams’ deep knowledge allows them to strategically guide clients, providing tremendous value. The CX team actively participates and assists clients with their learning journeys and transformations. The candidate will be working closely with the CX technical teams to design and maintain client support workflows powered by AI.\n\nThis role will be based onsite in Bengaluru, India. After an in-office onboarding period, incumbents are expected to be available in office for a few days per week as part of hybrid work model.  Candidates will also be required to travel internationally 1-2 times annually for full company gatherings.\nDay in the Life\n\n\n* Design, develop, and maintain cloud-based AI applications, leveraging a full-stack technology stack to deliver high-quality, scalable, and secure solutions. \n\n* Collaborate with cross-functional teams, including product managers, data scientists, and other engineers, to define and implement analytics features and functionality that meet business requirements and user needs. \n\n* Utilize Kubernetes and containerization technologies to deploy, manage, and scale analytics applications in cloud environments, ensuring optimal performance and availability. \n\n* Develop and maintain APIs and microservices to expose analytics functionality to internal and external consumers, adhering to best practices for API design and documentation. \n\n* Implement robust security measures to protect sensitive data and ensure compliance with data privacy regulations and organizational policies. \n\n* Continuously monitor and troubleshoot application performance, identifying and resolving issues that impact system reliability, latency, and user experience. \n\n* Participate in code reviews and contribute to the establishment and enforcement of coding standards and best practices to ensure high-quality, maintainable code. \n\n* Stay current with emerging trends and technologies in cloud computing, data analytics, and software engineering, and proactively identify opportunities to enhance the capabilities of the analytics platform. \n\n* Collaborate with DevOps and infrastructure teams to automate deployment and release processes, implement CI/CD pipelines, and optimize the development workflow for the analytics engineering team. \n\n* Collaborate closely with and influence business consulting staff and leaders as part of multi-disciplinary teams to assess opportunities and develop analytics solutions for Bain clients across a variety of sectors. \n\n* Influence, educate and directly support the analytics application engineering capabilities of our clients \n\n\n\nWho You Are\n\nWe seek outstanding individuals to join our outstanding teams. As a Lead AI Software Engineer you not only want to deliver great products, you also want to collaborate with other great engineers:\n\n\n* 5+ years at Senior or Staff level, or equivalent Software Development Experience\n\n* Experience with client-side technologies such as React, Angular, Vue.js, HTML and CSS \n\n* Experience with server-side technologies such as, Django, Flask, Fast API\n\n* Experience with Cloud platforms and services (AWS, Azure, GCP) via Terraform Automation (good to have)\n\n* 2+ years of Python \n\n* Experience with Git for versioning and collaborating \n\n* Experience with DevOps, CI/CD, Github Actions \n\n* Exposure to LLMs, Prompt engineering, Langchain a plus \n\n* Experience with workflow orchestration - doesn’t matter if it’s dbt, Beam, Airflow, Luigy, Metaflow, Kubeflow, or any other \n\n* Experience implementation of large-scale structured or unstructured databases, orchestration and container technologies such as Docker or Kubernetes \n\n* Strong interpersonal and communication skills, including the ability to explain and discuss complex engineering technicalities with colleagues and clients from other disciplines at their level of cognition  \n\n* Curiosity, proactivity and critical thinking  \n\n* Strong computer science fundaments in data structures, algorithms, automated testing, object-oriented programming, performance complexity, and implications of computer architecture on software performance. \n\n* Strong knowledge in designing API interfaces \n\n* Knowledge of data architecture, database schema design and database scalability \n\n* Agile development methodologies \n\n\n\n\n \n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Docker, Travel, DevOps, Cloud, HTML, Git, API, Senior and Engineer jobs that are similar:\n\n $82,500 — $127,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India

Who You Are\n\nWe are looking for a driven Software Engineer (MLOps) to be a part of our growing AI Platform team. You are bold and creative, and have deep empathy for customers who may not be tech-savvy. You will design and implement significant parts of the code base and will have the opportunity to make an immediate impact with your work and guide the product and team as we grow.\n\nYou are curious and like to understand technologies and their tradeoffs in depth - providing technical guidance to the team and peers as and when required. Leading by example, you have accumulated a wealth of insights and experiences from your hands-on involvement in the field, and you are committed to rolling up your sleeves and getting work done. You like joining and supporting other engineers in their work to learn from them as well as letting them benefit from your expertise and experience.\n\nYou have the motivation and skills to identify technical product needs, initiate projects and owning their delivery, including the involvement of engineering peers as needed. You are comfortable with challenging the status quo respectfully to drive and deliver technical excellence in the team.\n\n**We are seeking a team member located within one of the following areas: USA/Canada/UK\nResponsibilities\n\nThe AI Platform team you are joining is responsible for building the core platform that powers model training, inference and decision making in our products. Furthermore the team owns MLOps and the services hosting our AI capabilities. Productionizing results from Research, as well as extending our systems and providing support according to our customer needs fall into team responsibilities as well. You will join this team as an experienced engineer with a focus on MLOps solutions to grow our expertise in that area, but also contribute as a software engineer more widely in the team.\n\nAs an organization, we strongly believe in expertise across the stack. As such, you will experience flavors of Machine Learning, Software Engineering, Distributed Systems, MLOps and DevOps.\n\nIn particular, you will:\n\n\n* Design, build and lead the MLOps initiatives and vision for the AI Platform to strengthen automation, orchestration, versioning, observability, monitoring and collaboration for the platform.\n\n* Build and design scalable components for the AI Platform to allow high throughput training and inference for RL agents doing realtime inference for autonomous control of industrial systems.\n\n* Contribute to the design and implementation of the product backend by writing REST & gRPC API services and scalable event-driven backend applications.\n\n* Design clear, extensible software interfaces for the team's customers and maintain a high release quality bar.\n\n* Design and optimize data storage & retrieval mechanisms for high throughput, security & ease of access.\n\n* Perform DevOps duties of CI/CD, Release & Deployment management.\n\n* Be a part of our global production oncall team and, own & operate your services in production, meeting Phaidra’s high bar for operational excellence.\n\n* Lead cross-functional initiatives collaborating with engineers, product managers and TPM across teams.\n\n* Mentor your peers and be a technical role-model in the team.\n\n\n\nOnboarding\n\nIn your first 30 days…\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.\n\n* You will learn about how we use agile and be able to navigate our sprint boards and backlogs.\n\n* You will learn about various team standards and development & release processes.\n\n* You will start to learn about our system architecture and infrastructure.\n\n* You will start picking up few good “first-tasks” to get yourself accustomed to the end to end release flow.\n\n\n\n\nIn your first 60 days…\n\n\n* You will get a solid understanding of what Phaidra does and how we do it.\n\n* You will meet with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will complete the onboarding exercise and will be on your way to completing your first production task.\n\n* You will take ownership for the MLOps work on the team, identify gaps and propose roadmap items on the topic.\n\n\n\n\nIn your first 90 days…\n\n\n* You will be fully integrated in the team and with team members across the company.\n\n* You will have a more in-depth understanding of our system architecture and infrastructure.\n\n* You will complete your first on-call experience helping monitor and improve our production environments.\n\n* You will become an expert with our tooling.\n\n* You will start to contribute to knowledge sharing throughout Phaidra and the team.\n\n* You will take proactively drive MLOps topics in the team and represent it technically throughout the company.\n\n\n\nKey Qualifications\n\n\n* 7+ years of work experience.\n\n* Bachelors or Masters in Computer Science, or equivalent experience.\n\n* Strong experience on designing and implementing MLOps solutions for AI production systems\n\n* Expertise with production Software Engineering - relational and non-relational data modelling, micro-services, understanding of event driven systems, etc.\n\n* Strong experience building large scale multi-tenant systems with high availability, fault tolerance, performance tuning, monitoring, and statistics/metrics collection.\n\n* Strong expertise in Python and Cloud environments\n\n* Good grasp of Machine Learning (especially Deep Learning) fundamentals.\n\n* Ability to collaborate and communicate effectively in an all-remote setting\n\n* Doing your work with curiosity, ownership, transparency & directness, outcome orientation, and customer empathy.\n\n\n\nBonus\n\n\n* Experience as a service owner of a realtime production system - operating & monitoring services in production, including using observability tooling such as Prometheus, Grafana, Tempo or equivalent offerings and incident management.\n\n* Experience with building applications that can be deployed in cloud, hybrid or on prem environments\n\n* Exposure to Reinforcement Learning\n\n\n\nOur Stack\n\n\n* Languages - (Backend) Python, Go; (Frontend) JavaScript/TypeScript, React; Customer SDK & Clients - C# .NET\n\n* PyTorch\n\n* Cypress\n\n* Docker, Kubernetes, Terraform & Kapitan\n\n* Gitlab CI, ArgoCD, Atlantis, Vercel\n\n* GCP - GKE, PubSub, CloudSQL, BigTable, Postgres, etc.\n\n* Ray.io\n\n* REST & gRPC micro-services\n\n* Poetry, Pantsbuild\n\n\n\nGeneral Interview Process\n\nAll of our interviews are held via Google Meet, and an active camera connection is required.\n\n* Initial screening interview with a People Operations team member (30 minutes): The purpose of this interview is to meet you, learn more about your background, and discuss what you are looking for in a new position.\n\n* Hiring manager interview (30 minutes): The purpose of this meeting is for you to get to know the manager for the role. This chat will mainly focus on your previous experience and technical background. You can expect to talk about projects that you have worked on in the past and ask any questions about the team & role.\n\n* Technical Interview 1 (60 minutes): The purpose of this interview is to assess your skills in Machine Learning and related mathematics.\n\n* Technical Interview 2 (90 minutes): In this interview, we will go over a real world MLOps problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring.\n\n* Meeting with VP of Engineering (30 minutes): This interview is a combination of technical and cultural fit assessment. You will cover the technical experience and the skills that you brinand have an opportunity to ask any questions about the team’s culture or vision.\n\n* Culture fit interview with Phaidra’s co-founders (30 minutes): This interview focuses on alignment with Phaidra’s values\n\n\nBase Salary\n\nUS Residents: $115,200-$208,800/year\n\nUK Residents: £96,400-£144,000/year\n\nThis position will also include equity.\n\nThese are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API, Senior, Engineer and Backend jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States