\nWe’re a highly skilled team of software engineers who are building an awesome product and moving fast. We value people who take initiatives, and empower everyone at Klue to make a real change in the product or processes. \n\n\nWe are looking for a Senior Backend Engineer to work with our Consumer team to deliver high-quality products in the most efficient way.\n\n\n💡FAQ \n\n\nQ: Klue who?\nA: We’re Klue and from a technical perspective, Klue’s mission is to descale huge amounts of data to the human level, so people can process it and make use of it. Klue is that trusted intermediary, right now it’s proven for sales enablement, but tomorrow it’s all teams enablement.\n\n\nQ: What level of experience are we looking for?\nA: Right now we are looking for a Senior-level Back-end Engineer. \n\n\nQ: What is our development team working on?\nA: As part of our backend team, we are concerned with data storage and retrieval and the infrastructure to enable that. Here’s what our development team is working on and the opportunity for motivated Software Engineers to dig into, alongside us:\n- Big Data - lots of data \n- Ingesting thousands of news articles, web pages, marketing and sales data points per day. The challenge is indexing them for a long period of time and making them searchable and ready for different analysis.\n- Expanding our Rails REST API and offering public APIs to enable integrations.\n- Architect infrastructure for a scalable, resilient and robust service. We are migrating from a monolith architecture to K8S-hosted microservices. \n\n\nQ: What tech stack is this team working with?\nA: Ruby (Rails), Python (Flask), PostgreSQL, Elasticsearch, Redis, GCP, AWS, Tensorflow, Keras, Docker, Kubernetes.\nWe code review all changes, continuously integrate, pay down technical debt, and aim for high automated test coverage. We love microservices and, while we mostly use Python, Ruby, Google Cloud Platform, Linux, JavaScript, and React, new services can be built using whatever tools make sense to get the job done and support our game-changing innovation.\n\n\nQ: Are you HYBRID FRIENDLY 🤩 ?\nA: YES! Hybrid. Best of both worlds (remote & in-office)\nOur main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST.\nYou and your team will be in office at least 2 days per week.\n\n\n\nQ: What skills do you bring? \n* Expertise in at least one of the general programming languages, with a strong preference for Ruby on Rails\n* Expertise in relational databases such as PostgreSQL or MySQL\n* Experience in designing REST APIs\n* Experience using NoSQL databases such as Elasticsearch or MongoDB is a plus\n* Experience using Docker, Kubernetes, AWS, GCP is a plus\n* Bonus if you have Data Engineering interest and experience; ETL Pipelines, Snowplow, Snowflake, Big Query Redshift, Airflow, or equivalent.\n\n\n\nQ: What motivates our current team right now?\n* The type of work. Challenging, stimulating and meaningful work. New and relevant tech stack. We know engineers/developers especially want to work on hard technical and innovative problems.\n* The inspiration from skilled and proven leaders.\n* Entrepreneurial fingerprints on what will be a future billion dollar company anchored in Canada.\n* Culture, team, and the work environment.\n* High degree of autonomy and accountability.\n* High degrees of transparency and high quality communication.\n\n\n\nQ: What are the people at Klue like?\n* Builders\n* Intellectually Curious\n* Ambitious\n* Objective Oriented\n* Check us out!\n\n\n\nQ: What about total compensation & benefits?\n* Benefits. We currently have extended health benefits starting on your 1st day.\n* Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.\n\n\n\n\n$150,000 - $180,000 a yearWe gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent.  Your exact salary is determined by experience level, skill, capabilities, whether or not you select options, and internal pay parity.\nIf you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation.\n\n\n⬇️ ⬇️ ⬇️ ⬇️ ⬇️\n\n\n\n\n\n\n\n\nLastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.\n\n\nWe’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.\n\n\nAll interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:\n\n\n 🌈 Pay Up For Progress & 50 - 30 Challenge & Klue Blog\n✅✅ Win-Loss Acquisition (2023)\n🅰️ Series A (2020)\n🐅 Series B (2021)\n🏆 Culture, culture, culture! \n🎧 Winning as Women & Competitive Enablement Show\n🔍 Glassdoor\n🐝 About Us\n🐥 Twitter\n📸 Instagram\n☕️ LinkedIn\n🦄 Wellfound (AngelList)  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python, Video, Cloud, NoSQL, Ruby, API, Senior, Marketing, Sales, Engineer and Backend jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWe’re a highly skilled team of software engineers who are building an awesome product and moving fast. We value people who take initiatives, and empower everyone at Klue to make a real change in the product or processes. \n\n\nWe are looking for Backend Engineers to work with our team to deliver high quality products in the most efficient way.\n\n\n💡FAQ \n\n\nQ: Klue who?\nA: We’re Klue and from a technical perspective, Klue’s mission is to descale huge amounts of data to the human level, so people can process it and make use of it. Klue is that trusted intermediary, right now it’s proven for sales enablement, but tomorrow it’s all teams enablement.\n\n\nQ: What level of experience are we looking for?\nA: Right now we are looking for senior level experienced Back-End Engineers. \n\n\nQ: What is our development team working on?\nA: As part of our backend team, we are concerned with data storage and retrieval and the infrastructure to enable that. Here’s what our development team is working on and the opportunity for motivated Software Engineers to dig into, alongside us:\n- Big Data - lots of data \n- Ingesting thousands of news articles, web pages, marketing and sales data points per day. The challenge is indexing them for a long period of time and making them searchable and ready for different analysis.\n- Expanding our Rails REST API and offering public APIs to enable integrations.\n- Architect infrastructure for a scalable, resilient and robust service. We are migrating from a monolith architecture to K8S-hosted microservices. \n\n\nQ: What is our current tech stack?\nA: Python (Flask), Ruby (Rails), PostgreSQL, Elasticsearch, Redis, GCP, AWS, Tensorflow, Keras, Docker, Kubernetes.\nWe code review all changes, continuously integrate, pay down technical debt, and aim for high automated test coverage. We love microservices and, while we mostly use Python, Ruby, Google Cloud Platform, Linux, JavaScript, and React, new services can be built using whatever tools make sense to get the job done and support our game-changing innovation.\n\n\nQ: Are you HYBRID FRIENDLY 🤩 ?\nA: YES! Our hub is in Vancouver, BC, and most of our engineering is located in PST. Ideally, this role would be located in a Canadian timezone. We currently have team members in a couple of other hubs across Canada (Toronto & Winnipeg) and other countries.\n\n\n\nQ: What skills do you bring? \n* Expertise in at least one of the general programming languages like Python, Ruby, Go, Rust, Javascript, or similar.\n* Expertise in relational databases such as PostgreSQL or MySQL\n* Experience in designing REST APIs\n* Experience using NoSQL databases such as Elasticsearch or MongoDB is a plus\n* Experience using Docker, Kubernetes, AWS, GCP is a plus\n* Bonus if you have Data Engineering interest and experience; ETL Pipelines, Snowplow, Snowflake, Big Query Redshift, Airflow, or equivalent.\n\n\n\nQ: What motivates our current team right now?\n* The type of work. Challenging, stimulating and meaningful work. New and relevant tech stack. We know engineers/developers especially want to work on hard technical and innovative problems.\n* The inspiration from skilled and proven leaders.\n* Entrepreneurial fingerprints on what will be a future billion dollar company anchored in Canada.\n* Culture, team, and the work environment.\n* High degree of autonomy and accountability.\n* High degrees of transparency and high quality communication.\n\n\n\nQ: What are the people at Klue like?\n* Builders\n* Intellectually Curious\n* Ambitious\n* Objective Oriented\n* Check us out!\n\n\n\nQ: What about total compensation & benefits?\n* Benefits. We currently have extended health benefits starting on your 1st day.\n* Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.\n\n\n\n\n$140,000 - $175,000 a yearWe gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, capabilities, and internal pay parity.\nIf you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation.\n\n\n⬇️ ⬇️ ⬇️ ⬇️ ⬇️\n\n\n\n\n\n\n\n\nLastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.\n\n\nWe’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.\n\n\nAll interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:\n\n\n 🌈 Pay Up For Progress & 50 - 30 Challenge & Klue Blog\n✅✅ Win-Loss Acquisition (2023)\n🅰️ Series A (2020)\n🐅 Series B (2021)\n🏆 Culture, culture, culture! \n🎧 Winning as Women & Competitive Enablement Show\n🔍 Glassdoor\n🐝 About Us\n🐥 Twitter\n📸 Instagram\n☕️ LinkedIn\n🦄 Wellfound (AngelList)  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Education, Cloud, NoSQL, Ruby, API, Senior, Marketing, Sales, Engineer and Backend jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Canada

**ABOUT US**\n\n\n\nAt Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to join our DevOps team to help take our platform to the next level by adding new features, providing better performance, and even higher reliability. We are a ~30 person entirely remote team (with ~13 engineers) that is profitable and building a product our customers love.\n\n\n\nOur backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous processing tasks. Our data stores include MongoDB, Elasticsearch, PostgreSQL, MySQL, and Redis. Our infrastructure runs on AWS using a combination of managed services like RDS and ElastiCache as well as EC2 instances managed by Puppet. These EC2 instances run everything from our databases to our Kubernetes clusters.\n\n\n\n**ABOUT YOU**\n\n\n\nWe're looking for a full-time DevOps Engineering Manager / Team Lead to join our core team who has significant experience in building, managing, and monitoring infrastructure and backend services at scale.\n\nIn this Team Lead role, you will be doing *both* hands-on technical work yourself *and* managing/leading a small remote team (2-3 people) of exceptional Senior SRE/DevOps Engineers.\n\n\n\n**Come help us with projects like**\n\n\n\n* Building out our Kubernetes infrastructure to include additional services, increased redundancy/scalability, and harnessing new k8s features\n\n* Scale our Elasticsearch and MongoDB clusters to support our data growth\n\n* Tune our MySQL and PostgreSQL databases\n\n* Improve our public Close.io API performance and resiliency\n\n* Tighten security across our infrastructure\n\n* Implement autoscaling techniques that balance performance, workload demands and costs\n\n* Improve our CI/CD process making builds/deployments faster and safer\n\n* Further develop our Prometheus/Grafana monitoring infrastructure\n\n* Enhance our Elasticsearch/Logstash/Kibana (ELK) logging stack\n\n\n\n**And leadership responsibilities like**\n\n\n\n* Being responsible for the happiness, well-fare, and productivity of the DevOps team; do regular 1:1s.\n\n* Leading the strategy, roadmap, and goals for the DevOps team\n\n* Coordinating with other engineers on current and upcoming infrastructure needs for Product and overall business goals\n\n* Having the primary responsibility for the stability, performance, and security of our infrastructure\n\n* Hiring/growing the team as needed, while keeping a high quality bar\n\n\n\n**You should**\n\n\n\n* Have 2+ years managing & leading an engineering team, including experience recruiting/hiring great engineers\n\n* Have a servant leadership attitude with the ability to foster a collaborative & positive energy work environment, especially when PagerDuty is calling\n\n* Have real world experience building scalable systems, working with large data sets, and troubleshooting various back-end challenges under pressure\n\n* Have significant experience with *nix, Python, bash, and Puppet or similar backend systems and frameworks\n\n* Experience working with large databases running on MySQL, PostgreSQL, and/or Mongo\n\n* Have experience configuring monitoring, logging, and other tools to provide visibility and actionable alerts\n\n* Enjoy automating processes using Python, bash, Puppet, or other scripting languages\n\n* Have experience with Docker containers and microservices\n\n* Understand the full web stack, networking, and low level Unix computing\n\n* Always be thinking of ways to improve reliability, performance, and scalability of the infrastructure\n\n\n\n**Why work with us?**\n\n\n\n* Our story and [team retreat video!](https://www.youtube.com/watch?v=gKjyXMz-q-Q&feature=youtu.be)\n\n* Stellar team reviews on [Glassdoor](https://www.glassdoor.com/Reviews/Close-io-Reviews-E1155591.htm)\n\n* Work remotely and create your own schedule (we believe in trust and autonomy)\n\n* Enjoy face-to-face time with the whole team on all-expense paid retreats 2x year.\n\n* Experience building a truly successful SaaS company with a dedicated, small team where you can have a huge impact\n\n* Above market salary\n\n* Excellent medical & dental coverage, including 99% paid premiums and HSA option (**US residents)\n\n* Matching 401k (**US residents)\n\n\n\nInterested in DevOps but think this Team Lead role isn't the right fit? View our [SRE/DevOps Engineering role](https://jobs.lever.co/close.io/38d0c4ac-c3eb-47e9-a49e-4611f96eef8d) or all our other positions. \n\nPlease mention the words **THUMB PERSON ROUTE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xNDY=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Elasticsearch, Engineer, Redis, Executive, Python, API, Senior, Sales, SaaS, Medical and Backend jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n ⏰ Async\n\n