\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nWe are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Poland and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.\n\nOverview:\n\nOur global DevOps team is growing rapidly, requiring a manager to lead and collaborate across the US, EMEA, and APAC regions to support our datacenter and cloud environments. This team focuses on the stability and reliability of our global infrastructure by leveraging existing standards, processes, and automation solutions. The DevOps Engineer Manager will oversee a team of engineers, serve as a domain expert in networking technologies, and support both datacenter and cloud infrastructure.\n\nYou will:\n\n\n* Lead and manage projects, changes, and incident resolutions.\n\n* Make strong decisions in high-pressure, fast-paced environments.\n\n* Develop, maintain, and support data center and cloud technologies across our global infrastructure, including routing, switching, and cloud technologies.\n\n* Oversee the implementation of changes, upgrades, and preventative maintenance.\n\n* Troubleshoot hardware, software, and vendor incidents to resolution, and identify remediation improvements.\n\n* Develop and leverage automation and monitoring tools to maximize visibility and recovery.\n\n* Communicate and collaborate across teams and levels to manage projects or incidents.\n\n* Mentor and guide team members to enhance their technical skills and professional growth.\n\n\n\n\nYou have:\n\n\n* Strong working knowledge in configuring and troubleshooting routing protocols (BGP, OSPF, and static).\n\n* Extensive experience with data center and cloud-based networking technologies and infrastructure (LAN, WAN, firewall, SDWAN, BGP, DNS, load balancing, VPN, etc.).\n\n* Experience with Arista and Cisco configurations and maintenance.\n\n* Deep understanding of network protocols and services.\n\n* Extensive experience in Linux environments and enterprise distros.\n\n* Experience with software development and strong scripting skills.\n\n* Experience with Palo Alto firewall configurations and maintenance.\n\n* Experience with F5 LTM and AFM configurations and maintenance.\n\n* Experience with networking and securing Kubernetes with Calico.\n\n* Experience with cloud technologies and IaC deployments.\n\n* Experience with GCP, AWS, Azure cloud environments (Certifications preferred).\n\n* Experience with virtual and containerized deployments in both data center and cloud.\n\n* Experience with Kubernetes and GKE deployments and networking elements (CNI, Istio, Calico).\n\n* Experience with CI/CD pipeline components, support, functionality, and tools.\n\n* Experience with version control concepts and operations (Git).\n\n* Experience with data formats XML, JSON, YAML and parsing with Python data structures.\n\n* Experience working within an Agile development environment.\n\n* Experience with webhooks, API styles, HTTP response codes, and authentication mechanisms.\n\n* Experience with Ansible deployments and creating Ansible playbooks.\n\n* Experience with Jenkins and parameterization.\n\n* Use of automation tools and modules (Rundeck/Puppet/Terraform).\n\n* Experience with Network Automation and Programmability Abstraction Layer with Multivendor (NAPALM) framework.\n\n* Leverage model-driven programmability within an Arista networking environment.\n\n* Experience with cloud infrastructure such as Compute, Network, Storage, and Backup.\n\n* Understand the need to organize code into methods, functions, classes, and modules.\n\n* Experience with monitoring performance metrics and KPIs.\n\n\n\n\nAdditional Requirements:\n\n\n* Collect feedback and requirements from design and technical staff.\n\n* Create diagrams, business cases, and architectural design documents.\n\n* Support on-call and weekend rotation as needed.\n\n* Collaborate with cross-functional teams.\n\n* Able to handle stressful situations with a level-headed approach.\n\n* Excellent verbal and writing skills (English).\n\n\n\n\nNOTE: This is position in Poland. Please apply only if you are in Poland\n\nBenefits: \n\n\n* Health: medical, dental, and vision\n\n* Development: Native AI learning\n\n\n\n\n#LI-Remote\n\nWhy you’ll love working here:\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson: \n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\n We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $57,500 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nKatowice, Silesian Voivodeship, Poland

\n*** English Version Below ***\n\n\nLes voyages vont bien au-delà de leur destination ; ils sont tissés de chaque souvenir que l'on crée en chemin. Notre engagement consiste à redéfinir l'avenir du voyage en collaborant avec plus de 200 compagnies aériennes, établissements hôteliers, sociétés de croisières, réseaux ferroviaires pour voyageurs et services financiers, dans le but de créer de nouvelles sources de revenus significatives grâce à des expériences client exceptionnelles. Fondés sur nos valeurs fondamentales d'ambition, d'innovation et de collaboration, nous sommes constamment poussés à repousser les limites, à surpasser les attentes et à exploiter le meilleur de chacun. Nous favorisons une culture qui repose sur la conviction que notre force réside dans notre unité, travaillant ensemble pour bâtir un avenir extraordinaire dans l'univers du voyage. Joignez-vous à nous pour transformer les voyages quotidiens en expériences véritablement extraordinaires.\n\n\nÀ PROPOS DU POSTE:\nNous recherchons un Développeur DevOps pour rejoindre notre équipe DevOps pour un poste permanent.\n\n\nNous sommes une organisation leader de l'industrie, remodelant continuellement la manière dont les consommateurs interagissent avec leurs programmes de fidélisation. Nous travaillons avec les plus grandes compagnies aériennes, hôtelières, financières et de vente au détail du monde, pour relever des défis complexes et proposer des solutions de commerce électronique innovantes. Si vous souhaitez en faire partie, nous serions ravis de vous entendre.\n\n\nNous développons notre infrastructure de prochaine génération ici à Plusgrade et tirons parti de l'automatisation pour maintenir et améliorer nos plateformes et processus actuels. Nous recherchons une personne intelligente et enthousiaste, passionnée par les opérations, pour aider à porter notre infrastructure au niveau supérieur. Si vous aimez travailler dans un environnement ouvert et hautement collaboratif pour créer des logiciels géniaux, alors Points est l'endroit idéal pour vous.\n\n\nCE QUE VOUS FEREZ :\nSous la responsabilité d’un développeur principal, DevOps, vous serez responsable de :\n\n\n• Faire partie de l'équipe pour concevoir, construire et migrer notre infrastructure de prochaine génération basée sur Kubernetes (sur site) vers le Cloud\n• Migrer les microservices internes et les services de données vers cette nouvelle infrastructure\n• Construire et soutenir des pipelines CI/CD (nous utilisons GitLab) pour répondre aux exigences de sécurité et de conformité logicielle et améliorer l'observabilité du système grâce à la surveillance et à l'alerte\n• Gérer et construire nos outils en Python, GoLang et NodeJs\n• Évaluer et améliorer constamment notre infrastructure actuelle\n• Soutenir et travailler aux côtés des équipes de développement et des opérations\n• Promouvoir DevOps au sein de l'organisation - cela inclut les personnes, les processus et la technologie.\n\n\nVOUS ÊTES UNE PERSONNE AVEC :\n• Solide compétence en Docker et Kubernetes\n• Expérience avec l'IaC, la gestion de la configuration/automatisation (Pulumi, Terraform, Ansible ou Puppet) dans le Cloud (AWS, Azure ou GCP)\n• Capable de diagnostiquer et résoudre les problèmes dans le système d'exploitation Linux\n• À l'aise avec la programmation en Python, Go ou JavaScript\n• Concepts de réseau : pare-feu, NAT, sous-réseaux, ports, VPC, VPN\n• Mentalité axée sur la sécurité : mettre en œuvre les meilleures pratiques de l'industrie pour le durcissement du système, la gestion de la configuration et les solutions d'automatisation pour le développement, les tests et le déploiement dans les environnements de production\n• À l'aise avec Git ou d'autres systèmes de gestion de code source\n• Familier avec le CI/CD (GitLab serait un plus)\n• Bonne compréhension de la culture et des méthodologies DevOps\n• Solides compétences en communication et en résolution de problèmes\n\n\nNOTRE STACK TECHNIQUE :\n• Containers/Orchestration : Kubernetes (Rancher, EKS), Docker\n• Cloud : AWS\n• Infrastructure As Code : Pulumi, Terraform\n• Déploiements : Helm\n• CI/CD : GitLab\n• Surveillance : Prometheus, Grafana, Splunk, Zabbix, JIRA, Slack\n• Langages : Python, NodeJs, GoLang\n• Gestion de la configuration : Ansible\n• OS : CentOS (production), Ubuntu (poste de travail local), Mac (poste de travail local)\n\n\nCE QUE VOUS AIMEREZ CHEZ NOUS:\n🏦 REER de contrepartie\n🏥 Plans de santé complets\n📅 Programme de congés payés flexible\n✈️ Allocation d’expérience de voyage\n🧘 Crédit annuel pour bien-être\n🥗 Événements d'équipe et déjeuners mensuels\n💻 Allocation pour des fournitures de bureau / transport\n🌅 Programme de travail à distance\n🍼 Programme de prime de congé parental\n🌍 Passeport pour l'aventure\n\n\nNOTRE PROCESSUS:\nPlusgrade est un employeur offrant des chances égales et s'engage à fournir un processus de recrutement accessible. Nous accueillons les candidatures de toutes les personnes qualifiées et nous sommes engagés à offrir des opportunités d'emploi égales, quel que soit l'identité ou l'expression de genre, la race, l'origine ethnique, la croyance, le lieu d'origine, l'âge, le sexe, l'état civil, le handicap physique ou mental, l'orientation sexuelle et toute autre catégorie protégée par la loi. Sur demande, nous fournirons un hébergement pour les candidats handicapés.\n\n\nNous croyons en la diversité et l'inclusivité, c'est pourquoi notre processus d'entrevue est conçu pour offrir une expérience de candidat positive et garantir que chaque candidat est évalué de manière égale. Toutes les candidatures seront examinées par notre équipe de talents et le ou les candidats retenus passeront par le processus de recrutement suivant:\n\n\n• Entrevue téléphonique avec le recruteur\n• Entrevue avec le responsable de l'embauche\n• Test pratique à domicile ou exercice de codage à distance (le cas échéant)\n• Entrevue en équipe\n\n\nTous les candidats recevront des commentaires, qu'ils réussissent ou non toutes les étapes de notre processus d'entrevue. Toutes vos informations seront confidentielles.\n\n\n\n\n\n\n\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nWe are looking for a DevOps engineer to join our DevOps team for a permanent position.\n \nWe’re an industry-leading organization continuously reshaping how consumers interact with their loyalty programs. We work with the world’s largest airline, hotel, financial, and retail rewards programs, to tackle complex challenges and come up with innovative e-commerce solutions. If you’d like to be a part of it, we’d love to hear from you.\n\n\nWe’re building out our next-generation infrastructure here at Plusgrade and leveraging automation to maintain and improve our current platforms and processes. We’re looking for a smart and enthusiastic person with a passion for operations to help take our infrastructure to the next level. If you love working in an open, highly collaborative environment making awesome software, then Points is the place for you.\n\n\nWHAT YOU WILL BE DOING:\nReporting to the Principal Engineer, DevOps you will be responsible for:\n\n\n• Be part of the team to architect, build & migrate our next-generation infrastructure based on Kubernetes (on-prem) to the Cloud\n• Migrate internal microservices and data services to this new infrastructure\n• Build and support CI/CD pipelines (we use GitLab) to meet security & software compliance and improve observability of the system through monitoring and alerting\n• Manage & build our tooling in Python, GoLang and NodeJs\n• Constantly evaluate & improve our current infrastructure\n• Support and work alongside Engineering teams and Operations\n• Advocate for DevOps within the organization - this includes people, process and technology.\n\n\nYOU ARE SOMEONE WITH:\n• Strong proficiency in Docker and Kubernetes\n• Experience with IaC, automation/configuration management (Pulumi, Terraform, Ansible or Puppet) in the Cloud (AWS, Azure or GCP) \n• Able to diagnose and troubleshoot issues within the Linux operating system\n• Comfortable coding in one of: Python, Go or JavaScript\n• Networking concepts: firewalls, NAT, subnetting, ports, VPC, VPNs\n• Security-first mindset: implement industry best practices for system hardening, configuration management, and automation solutions for development, testing and deployment to production environments \n• Comfortable with Git or other source code management systems\n• Familiar with the CI/CD (Gitlab nice to have)\n• Good understanding of DevOps culture and methodologies\n• Strong communication and problem-solving skills\n\n\nOUR TECH STACK: \n• Containers/Orchestration: Kubernetes (Rancher, EKS), Docker \n• Cloud: AWS\n• Infrastructure As Code: Pulumi, Terraform\n• Deployments: Helm\n• CI/CD: GitLab\n• Monitoring: Prometheus, Grafana, Splunk, Zabbix, JIRA, Slack\n• Languages: Python, NodeJs,  GoLang\n• Configuration Management: Ansible\n• OS: CentOS (production), Ubuntu (local workstation), Mac (local workstation) \n\n\n\n\nWHAT YOU’LL LOVE ABOUT US:\n🏦 RRSP/401(k) Matching \n🏥 Comprehensive Health Plans \n📅 Flexible Paid Time Off\n✈️ Travel Experience Credit \n🧘 Annual Wellness Credit \n🥗 Team Events and Monthly Lunches\n💻 Home Office/Commuter Credit \n🌅 Work From Anywhere Program \n🍼 Parental Leave Top Up \n🌍 Adventure Pass\n\n\nOUR PROCESS:\nPlusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.\n\n\nWe believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\n• Recruiter Phone Interview \n• Hiring Manager Interview\n• Take-home Assessment or remote coding exercise (if applicable)\n• Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Docker, Testing, DevOps, Cloud, Git, Golang, Engineer and Linux jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMontreal, Quebec