\nWith unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.\n\n\nWho we are:  Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination\n\n\nAbout the US-GOV Cloud Operations Team:\n\n\nCloud Operations (CloudOps) at Icertis is responsible for Availability, Resiliency, Performance, Monitoring, Emergency Response, and Capacity Planning of the Icertis Software-as-a-Service (SaaS) application & related services. CloudOps also executes Identity & Access Management, Role-Based Provisioning, Upgrades, Deployments, and Change, Incident, and Problem management to drive faster time to market. This department plays a critical role in building & executing the cloud strategy as part of overall service delivery for the company. \n\n\nIcertis is continuing to generate significant demand in the US public sector and the US GOV CloudOps team is at the forefront of defining, implementing, and continuously monitoring cloud security strategies to meet the rigorous federal security compliance requirements, protect our customer’s assets, reduce risk, and to empower Icertis’ federal sales team.\n\n\n*This is U.S. based role with a U.S. citizenship requirement, applicant must reside in and work from the U.S *\n\n\nWe are looking for a self-motivated, growth-minded, and unabashedly detail-obsessed Principal DevOps Engineer to join our rapidly growing US GOV Cloud Operations team. This person will fill a critical role on the team, partnering with our Global DevOps team to deliver and scale impeccable cloud infrastructure and provide tooling and automation to improve and enhance our operation. The right candidate for this role is a knowledgeable automation expert who fluently speaks the language of SaaS (Software-as-a-Service) and PaaS (Platform-as-a-Service) products and technologies and who knows how to apply and adapt processes commensurate with the company’s size, culture, and strategic objectives through IaC (Infrastructure-as-Code) processes. This individual will be a passionate DevOps professional who is committed to secure SaaS service delivery and the success of our Azure Government customers. #LI-BP1\n\n\n\nWhat you will do:\n* Expert-level cloud engineer, with hands-on management of production and non-production cloud-based software solutions running on Microsoft Azure (Microsoft Government Cloud preferred) \n* Provide strategic technical strategy, solutions, architecture, and design diagrams, which follow best practices in cloud architecture \n* Deploy, configure, secure, and monitor various Azure services using Terraform, Ansible, and Azure DevOps pipelines\n* Employ innovative thought and automation to improve workflow, efficiency, productivity, and technology deployment\n* Ability to take a project or task from inception to completion understand when to escalate\n* Stay familiar with relevant current and future technologies and trends\n* Continuously maintain and/or improve the security of client environments and customer data\n* Monitor all production environments as a part of a 24x7x365 on-call rotation to ensure availability, resiliency, and performance meets our SLAs\n* Respond to monitoring alerts as received\n* Troubleshoot and debug C#/ASP.NET applications and/or PaaS service failures\n* Collaborate with customer services, professional services, project/program/product managers, and engineers to ensure that critical and time-sensitive projects run smoothly to achieve business outcomes\n* Create, update, and maintain documentation for systems, processes, procedures, and infrastructure configuration\n* Performs other job-related duties as assigned, such as assist with evidence collection during audits \n* This is an individual contributor role with title and salary based on experience \n\n\nWorking with the US Government:\n* Ability to meet Icertis, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Icertis Federal Cloud Background Check: This position will be required to pass the Icertis Federal Cloud Background Check upon hire/transfer and every two years thereafter.\n\n\n\nWhat you will bring:\n* 15+ years working across multiple industries delivering available, resilient, and secure infrastructures\n* 8+ years building, deploying, and supporting mission critical IaC cloud first infrastructures (Microsoft Azure Cloud, Microsoft Government Cloud preferred)\n* Hands-on automation creation experience with proficiency in PowerShell, Linux/BashShell, Terraform, JSON/YAML, and Ansible\n* Experience with automation of serverless and container technologies (Azure Function Apps, Docker, Azure Kubernetes Service (AKS))\n* Solid understanding and hands on experience designing, building, and supporting Azure DevOps pipelines\n* Strong Windows Systems, Linux Systems, Network administration, IIS administration skills\n* Strong understanding of cloud concepts, applications, storage, compute, and networking components\n* Solid C#, ASP.NET application coding and debugging skills\n* Experience with implementing monitoring of key indicators covering availability, diagnostic, performance, and logs\n* SQL Expertise with always-on, replication, performance, backup/restore, stored-procedures, schema, and query\n* Experience working in a scrum or sprint lifecycle using a work item/ticketing queue to manage work and communication\n* Should have a humble, customer-centric attitude, earning the trust of clients and everyone you meet\n* Should have great communication skills and does not mind taking ownership of issues for others and driving them to completion\n* Should have just as much passion for their business objectives as you do about the technology used to achieve those objectives\n* Identify, research, and drive true root cause for technical problems\n* You are a passionate, continuous learner who keeps up with the latest trends, technologies, and tools in the industry\n\n\nAdditional Qualifications\n* Azure Portal/Azure DevOps/Visual Studio/Azure Active Directory:\n* Experience and working knowledge with a range of Azure IaaS and PaaS services\n* Experience of working with Elastic Search, Kibana, Redis Cache\n* Comfortable using Azure DevOps (ADO), GitHub (Actions), TFS (Team Foundation Server)\n* Comfortable with Visual Studio and SQL Server Data Tools\n* Comfortable with basic DevOps concepts like CI/CD, and Infra-automation\n* Hands-on experience with Ansible and Terraform \n* Knowledge and experience with IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) processes and procedures\n* Experience with collaboration tools:  Microsoft Teams/SharePoint/ADO\n* Preferred familiarity (5+ years) with some or all the following Azure PaaS security resources:\n* Threat protection\n* WAF (Web Application Firewall)\n* Tenable Nessus\n* Microsoft Defender for Cloud\n* Static code scanning tools: Veracode\n* Open-Source scanning tools: Blackduck\n* SIEM (Sentinel), and Cloud Security Analytics\n* Security Operation Center\n\n\n\n\n$132,000 - $198,500 a yearPay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary and annual bonus target and an equity component is included in the compensation package.\n\nOur Commitments: Icertis is committed to:  \n \n●       Icertians (employees) and their family's physical, mental and financial health and wellbeing\n●       Turbocharging Icertians careers\n●       Making a social and environmental impact in our communities \n●       Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and \n suppliers\n●       Generous holidays including the 4th of July week off – paid \n●       Free professional and leadership coaching\n●       Annual personal development allowance \n \nWhat we offer:  \n \n●       Robust medical (physical & mental vision and dental benefits \n●       Employee assistance program (EAP) \n●       Equity (RSUs) and shared ownership in the company \n●       Generous 401K match \n●       Flexible work environment \n●       Paid maternity and paternity leave \n●       Generous holiday and PTO program\n●       CaaS (coaching as a service)\n●       Annual personal development allowance \n●       7 Days for Humanity – 7 paid volunteer days annually\n●       Global and regional DEIB steering committees, employee resource groups (ERGs) \n●       Global DEIB training programs and guest speakers throughout the year\n\n\nIcertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.\n \nBy submitting your application you acknowledge that you have read Icertis’s Privacy Policy (https://www.icertis.com/privacy-statement/)\n\n\nIcertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Redis, DevOps, Cloud, Sales and Engineer jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\n*** English Version Below ***\n\n\nLes voyages vont bien au-delà de leur destination ; ils sont tissés de chaque souvenir que l'on crée en chemin. Notre engagement consiste à redéfinir l'avenir du voyage en collaborant avec plus de 200 compagnies aériennes, établissements hôteliers, sociétés de croisières, réseaux ferroviaires pour voyageurs et services financiers, dans le but de créer de nouvelles sources de revenus significatives grâce à des expériences client exceptionnelles. Fondés sur nos valeurs fondamentales d'ambition, d'innovation et de collaboration, nous sommes constamment poussés à repousser les limites, à surpasser les attentes et à exploiter le meilleur de chacun. Nous favorisons une culture qui repose sur la conviction que notre force réside dans notre unité, travaillant ensemble pour bâtir un avenir extraordinaire dans l'univers du voyage. Joignez-vous à nous pour transformer les voyages quotidiens en expériences véritablement extraordinaires.\n\n\nÀ PROPOS DU POSTE:\nNous recherchons un Développeur DevOps pour rejoindre notre équipe DevOps pour un poste permanent.\n\n\nNous sommes une organisation leader de l'industrie, remodelant continuellement la manière dont les consommateurs interagissent avec leurs programmes de fidélisation. Nous travaillons avec les plus grandes compagnies aériennes, hôtelières, financières et de vente au détail du monde, pour relever des défis complexes et proposer des solutions de commerce électronique innovantes. Si vous souhaitez en faire partie, nous serions ravis de vous entendre.\n\n\nNous développons notre infrastructure de prochaine génération ici à Plusgrade et tirons parti de l'automatisation pour maintenir et améliorer nos plateformes et processus actuels. Nous recherchons une personne intelligente et enthousiaste, passionnée par les opérations, pour aider à porter notre infrastructure au niveau supérieur. Si vous aimez travailler dans un environnement ouvert et hautement collaboratif pour créer des logiciels géniaux, alors Points est l'endroit idéal pour vous.\n\n\nCE QUE VOUS FEREZ :\nSous la responsabilité d’un développeur principal, DevOps, vous serez responsable de :\n\n\n• Faire partie de l'équipe pour concevoir, construire et migrer notre infrastructure de prochaine génération basée sur Kubernetes (sur site) vers le Cloud\n• Migrer les microservices internes et les services de données vers cette nouvelle infrastructure\n• Construire et soutenir des pipelines CI/CD (nous utilisons GitLab) pour répondre aux exigences de sécurité et de conformité logicielle et améliorer l'observabilité du système grâce à la surveillance et à l'alerte\n• Gérer et construire nos outils en Python, GoLang et NodeJs\n• Évaluer et améliorer constamment notre infrastructure actuelle\n• Soutenir et travailler aux côtés des équipes de développement et des opérations\n• Promouvoir DevOps au sein de l'organisation - cela inclut les personnes, les processus et la technologie.\n\n\nVOUS ÊTES UNE PERSONNE AVEC :\n• Solide compétence en Docker et Kubernetes\n• Expérience avec l'IaC, la gestion de la configuration/automatisation (Pulumi, Terraform, Ansible ou Puppet) dans le Cloud (AWS, Azure ou GCP)\n• Capable de diagnostiquer et résoudre les problèmes dans le système d'exploitation Linux\n• À l'aise avec la programmation en Python, Go ou JavaScript\n• Concepts de réseau : pare-feu, NAT, sous-réseaux, ports, VPC, VPN\n• Mentalité axée sur la sécurité : mettre en œuvre les meilleures pratiques de l'industrie pour le durcissement du système, la gestion de la configuration et les solutions d'automatisation pour le développement, les tests et le déploiement dans les environnements de production\n• À l'aise avec Git ou d'autres systèmes de gestion de code source\n• Familier avec le CI/CD (GitLab serait un plus)\n• Bonne compréhension de la culture et des méthodologies DevOps\n• Solides compétences en communication et en résolution de problèmes\n\n\nNOTRE STACK TECHNIQUE :\n• Containers/Orchestration : Kubernetes (Rancher, EKS), Docker\n• Cloud : AWS\n• Infrastructure As Code : Pulumi, Terraform\n• Déploiements : Helm\n• CI/CD : GitLab\n• Surveillance : Prometheus, Grafana, Splunk, Zabbix, JIRA, Slack\n• Langages : Python, NodeJs, GoLang\n• Gestion de la configuration : Ansible\n• OS : CentOS (production), Ubuntu (poste de travail local), Mac (poste de travail local)\n\n\nCE QUE VOUS AIMEREZ CHEZ NOUS:\n🏦 REER de contrepartie\n🏥 Plans de santé complets\n📅 Programme de congés payés flexible\n✈️ Allocation d’expérience de voyage\n🧘 Crédit annuel pour bien-être\n🥗 Événements d'équipe et déjeuners mensuels\n💻 Allocation pour des fournitures de bureau / transport\n🌅 Programme de travail à distance\n🍼 Programme de prime de congé parental\n🌍 Passeport pour l'aventure\n\n\nNOTRE PROCESSUS:\nPlusgrade est un employeur offrant des chances égales et s'engage à fournir un processus de recrutement accessible. Nous accueillons les candidatures de toutes les personnes qualifiées et nous sommes engagés à offrir des opportunités d'emploi égales, quel que soit l'identité ou l'expression de genre, la race, l'origine ethnique, la croyance, le lieu d'origine, l'âge, le sexe, l'état civil, le handicap physique ou mental, l'orientation sexuelle et toute autre catégorie protégée par la loi. Sur demande, nous fournirons un hébergement pour les candidats handicapés.\n\n\nNous croyons en la diversité et l'inclusivité, c'est pourquoi notre processus d'entrevue est conçu pour offrir une expérience de candidat positive et garantir que chaque candidat est évalué de manière égale. Toutes les candidatures seront examinées par notre équipe de talents et le ou les candidats retenus passeront par le processus de recrutement suivant:\n\n\n• Entrevue téléphonique avec le recruteur\n• Entrevue avec le responsable de l'embauche\n• Test pratique à domicile ou exercice de codage à distance (le cas échéant)\n• Entrevue en équipe\n\n\nTous les candidats recevront des commentaires, qu'ils réussissent ou non toutes les étapes de notre processus d'entrevue. Toutes vos informations seront confidentielles.\n\n\n\n\n\n\n\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nWe are looking for a DevOps engineer to join our DevOps team for a permanent position.\n \nWe’re an industry-leading organization continuously reshaping how consumers interact with their loyalty programs. We work with the world’s largest airline, hotel, financial, and retail rewards programs, to tackle complex challenges and come up with innovative e-commerce solutions. If you’d like to be a part of it, we’d love to hear from you.\n\n\nWe’re building out our next-generation infrastructure here at Plusgrade and leveraging automation to maintain and improve our current platforms and processes. We’re looking for a smart and enthusiastic person with a passion for operations to help take our infrastructure to the next level. If you love working in an open, highly collaborative environment making awesome software, then Points is the place for you.\n\n\nWHAT YOU WILL BE DOING:\nReporting to the Principal Engineer, DevOps you will be responsible for:\n\n\n• Be part of the team to architect, build & migrate our next-generation infrastructure based on Kubernetes (on-prem) to the Cloud\n• Migrate internal microservices and data services to this new infrastructure\n• Build and support CI/CD pipelines (we use GitLab) to meet security & software compliance and improve observability of the system through monitoring and alerting\n• Manage & build our tooling in Python, GoLang and NodeJs\n• Constantly evaluate & improve our current infrastructure\n• Support and work alongside Engineering teams and Operations\n• Advocate for DevOps within the organization - this includes people, process and technology.\n\n\nYOU ARE SOMEONE WITH:\n• Strong proficiency in Docker and Kubernetes\n• Experience with IaC, automation/configuration management (Pulumi, Terraform, Ansible or Puppet) in the Cloud (AWS, Azure or GCP) \n• Able to diagnose and troubleshoot issues within the Linux operating system\n• Comfortable coding in one of: Python, Go or JavaScript\n• Networking concepts: firewalls, NAT, subnetting, ports, VPC, VPNs\n• Security-first mindset: implement industry best practices for system hardening, configuration management, and automation solutions for development, testing and deployment to production environments \n• Comfortable with Git or other source code management systems\n• Familiar with the CI/CD (Gitlab nice to have)\n• Good understanding of DevOps culture and methodologies\n• Strong communication and problem-solving skills\n\n\nOUR TECH STACK: \n• Containers/Orchestration: Kubernetes (Rancher, EKS), Docker \n• Cloud: AWS\n• Infrastructure As Code: Pulumi, Terraform\n• Deployments: Helm\n• CI/CD: GitLab\n• Monitoring: Prometheus, Grafana, Splunk, Zabbix, JIRA, Slack\n• Languages: Python, NodeJs,  GoLang\n• Configuration Management: Ansible\n• OS: CentOS (production), Ubuntu (local workstation), Mac (local workstation) \n\n\n\n\nWHAT YOU’LL LOVE ABOUT US:\n🏦 RRSP/401(k) Matching \n🏥 Comprehensive Health Plans \n📅 Flexible Paid Time Off\n✈️ Travel Experience Credit \n🧘 Annual Wellness Credit \n🥗 Team Events and Monthly Lunches\n💻 Home Office/Commuter Credit \n🌅 Work From Anywhere Program \n🍼 Parental Leave Top Up \n🌍 Adventure Pass\n\n\nOUR PROCESS:\nPlusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.\n\n\nWe believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\n• Recruiter Phone Interview \n• Hiring Manager Interview\n• Take-home Assessment or remote coding exercise (if applicable)\n• Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Docker, Testing, DevOps, Cloud, Git, Golang, Engineer and Linux jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMontreal, Quebec