\nWe're making the world of digital assets accessible and secure for everyone. Join the mission. \n\n\nFounded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a team of more than 700 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7 millions units already sold in 200 countries. \n\n\nAt Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Hear from our employees how they shape the work we do here. \n\n\n\n Primary responsibilities:\n* Reporting to our SRE Manager, you will be a member of Ledger’s SRE team driving technology's transformation by launching new platforms, building tools, automating away complex issues, and integrating with the latest technology. \n* Site Reliability Engineers leverage their experience as software and systems engineers to ensure applications integrated by SRE are available, have full stack observability and have continuous improvement through code and automation.\n* We are looking for an experienced candidate in reliability engineering who thrives on and enjoys solving complex problems through innovation and impacting change at scale. \n* You will bring a strong mixture of software engineering, operations, and systems engineering experience to the role, and you have experience in the integration of complex systems.\n\n\n\nIn this role you will:\n* Participate in building a DevOps / SRE culture and enable the transition to modern infrastructure management and deployment practices;\n* Participate in building the SRE team roadmap (vision and delivery accountability). Anticipate stakeholder needs, game-changing technologies emergence and challenge scope / deadlines;\n* Perform integration of platform software components;\n* Participate to design and deliver solutions to improve the availability, scalability, latency, and efficiency of systems\n* Influence and create standards & best practices in support of service level objectives;\n* Automate key SRE metrics including SLOs/SLAs and error budgets;\n* Provide expert support to our level-2/application support team, to troubleshoot priority incidents, and conduct post-mortems;\n* Apply analytics on past incidents and usage patterns to predict issues and take proactive actions;\n* Ensure control of technical debt and promote quality practices\n* Follow SRE and chaos engineering approaches across all strategic systems to predict in coordination with Service Design and prevent outages and improve solution availability\n* Drive adoption of self-healing and resiliency patterns such as circuit breaker, bulkhead, etc.\n* Deisng and conduct performance tests, identify the bottlenecks, opportunities for optimization\n\n\n\nWhat we’re looking for: \n* 5+ years on cloud engineering at scale, on organizations operating SaaS solutions\n* Proficiency in working in Unix/Linux environments, Git, Python, Terraform, Kubernetes, AWS cloud solutions and architectures, CI/CD tools, Argocd, Ansible, configuration management, etc.\n* Strong knowledge on observability practices, with experience implementing and managing Logging, Monitoring and Alerting framework with solutions such as Datadog or Prometheus/Grafana/Loki.\n* Experience of cross-functional work and the ability to demonstrate a collaborative approach with regards to building key relationships across the organization and define projects scope, goals, plan and deliverables\n* “Customer focused” with the ability to identify and understand both internal and external customer's needs\n* Creative problem-solving and analysis skills with an ability to identify develop and implement solutions to meet the needs of the business\n* Excellent presentation and written communication Ability to deal with ambiguity, high level of pressure and rapidly changing environments\n* Engineering degree\n\n\n\nWhat’s in it for you?\n* Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow. \n* Flexibility: A hybrid work policy.\n* Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks\n* Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage. \n* Well-being: Personal development, coaching & fitness with our dedicated partners.\n* Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.\n* High tech: Access to high performance office equipment and gadgets, including Apple products. \n* Transport: Ledger reimburses part of your preferred means of transportation. \n* Discounts: Employee discount on all our products.\n\n\n\n\n\n\nWe are an equal opportunity employer for all without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. \n\n\n#LI-HG #LI-Hybrid\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Crypto, DevOps, Cloud, Senior and Engineer jobs that are similar:\n\n
$60,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nParis, France
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nDo you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Senior Solutions Consultant, you would be one of the trusted advisors of our high-energy, high-performance global sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy to find the best possible solution for each prospect or client. \n\nWe strive to lay strong foundations in our sales cycles to establish a long-term partnership between Bloomreach and our customers. The role will be supporting the Italy & Southen Europe region, and we're looking for real 'self-starters' who can help shape the tools & processes needed to support Bloomreach’s continued expansion in this market.\n\n \n\nLocation: Italy \nResponsibilities:\n\n\nAct as the Bloomreach Engagement product expert to support the Sales team in a pre-sales capacity\n\nSupporting the Sales team with (tailored) product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on the Bloomreach Engagement & CDP products \n\nExecuting the full pre-sales process (discovery, strategy, demo engagement, deep dives/Proof of Concepts, and progress reporting)\n\nDriving the technical solution in Proof of Concept and Demonstration situations, acting as coordinator between the development team and the customer or partner when needed\n\nTranslating customer and partner requirements into (technical) solutions\n\nActing as an industry & showcase expert for partners, customers, and prospects\n\nParticipate as a leading team member in answering RFP’s and RFI’s (in cooperation with Sales and other Bloomreach Engagement specialists)\n\n\n\nWho You Are:\n\n\nYou have exemplary written and verbal communication skills coupled with unparalleled follow-up skills.\n\nYou leave people with the impression that you are really listening to them and understand their problem.\n\n\n\nThe Ideal Candidate:\n\n\nHas a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.\n\nEnjoys working in a fast-paced sales environment with lots of challenges\n\nEnjoys engaging with marketers, software engineers, business analysts, and IT, and can confidently and succinctly identify and create working solutions to their individual challenges\n\nIs a self-starter, good at multitasking, and committed to upholding the highest level of standards in the team’s execution of the sales process, especially discovery, solution design, delivery scoping, and deliverable (RFP, RFI, etc) submissions\n\nHas experience selling into accounts as a part of a sophisticated Pre-sales Consulting or Sales Engineering team.\n\nHas domain knowledge of two or more of the following: SaaS, CDP, APIs, Marketing Automation, Direct Marketing, Data Warehouse, BI, ETL, Marketing Analytics or Programming (even just HTML).\n\nHas a BA/BS degree\n\nHas 3-5+ years of technology pre-sales experience\n\nExperienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process\n\nUnderstands basic concepts of Machine Learning and AI\n\nHas development experience in Java, JavaScript, and web technologies\n\nHas expertise with HTML, CSS, JS and an understanding of SPA frameworks\n\nIs comfortable presenting on technical subjects, including to non-technical audiences\n\nGuide customers and prospects in the architecture and implementation of their use cases\n\nA strong understanding of the digital marketing/advertising landscape, as well as the ability to simply and succinctly explain complex concepts\n\nAbility to effectively work and communicate remotely, and travel to customer sites for demos and meetings when necessary\n\nHas industry experience in retail, e-commerce, marketplace, DTC brands, or CPG.\n\nWe would be thrilled if you have prior experience working with CDPs or Data companies\n\nHave experience selling Cloud-based or SaaS adtech/martech solutions\n\nIs comfortable presenting on technical subjects, including to non-technical audiences - this role will involve working with both business users as well as technical users\n\nCan pick up knowledge about new technologies, industries, and products quickly\n\nHas outstanding communication and presentation skills (spoken and written)\n\nIs a self-starter, good at multitasking, and committed to upholding the highest level of standards in the team’s execution of the sales process, including Request for Proposals (RFP) submissions, discovery, and delivery\n\nIs fluent in Italian (Mother Tongue) and English\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n
$55,000 — $97,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nEverything happens somewhere - which is why spatial analytics is fundamental to companies trying to understand the “where” and the “why” of their business. CARTO is the leading cloud-native location intelligence platform, trusted by data scientists, data analysts and developers from companies such as T-Mobile, Mastercard, NHL, Coca-Cola and Gap to provide geospatial insights for use cases such as site selection, geomarketing, route optimization, network planning and much more.\n\n\nWith an exceptionally diverse team of 170 people spread across the US and Europe, CARTO (backed by Insight Partners, Accel Partners, Salesforce Ventures, Earlybird Ventures, and Kibo Ventures, among others) is changing the way companies analyze location data - making it simple to do this straight out of modern, cloud data warehouses. Redefining its category, the company has grown rapidly in recent years providing a compelling alternative to legacy GIS software.\n\n\nTo continue our growth, we are looking for a senior, high-energy, commercial and resourceful alliances professional with experience in B2B SaaS to help our partners leverage the value of our Location Intelligence platform.\n\n\nIn this role, you will own partner-sourced pipeline development to drive revenue from some of CARTO’s fastest-growing cloud partnerships. You will own the partner relationship and engage at all levels of the organizations to lead a variety of partner initiatives with support from sales, solutions, marketing, and product. This role will be based in the US and will report to the Senior Director of Global Partners and Alliances. \n\n\n\nYou will\n* Responsible for managing an existing portfolio of Cloud partners driving new pipeline, opportunity progression, and closed revenue.\n* Be the first line of qualification for cloud partner referred pipeline by running a strict qualification process based on technical and commercial fit.\n* Execute CARTO’s partner strategy by engaging cloud partners around mutual solutions that enhance our customer’s experience with CARTO’s platform. \n* Be the main point of contact with our cloud partners, building long-lasting relationships at all levels of your partner organizations, from Account Executives all the way to leadership..\n* Enable CARTO’s cloud partners to effectively sell and integrate the CARTO platform, increase success through the adoption of CARTO, and develop a shared value proposition.\n* Create and drive strategic growth plans with key partners including, market assessment, revenue projections, go-to-market plans, and quantifiable metrics of success.\n* Own your partner’s portfolio targets and deliver the results\n* Evaluate the strategic and economic impact of potential opportunities with the partners you’ll manage, and prioritize your efforts based on importance.\n* Contribute shaping our platform partnership strategy and building repeatable processes and scaled engagement models.\n\n\n\nRequirements\n* 4+ years of relevant experience in cloud technology, data, analytics, or GIS in partner roles, preferably in SaaS-based technology companies.\n* Experience working for a cloud hyperscaler a strong plus. Deep understanding of Cloud partner programs, incentives, compensation drivers, and planning cycles highly desired.\n* Solid technical acumen around cloud, cloud data warehouses, analytics and geospatial - demonstrated by clearly articulating technical cloud concepts, ability to run your own CARTO demos, enablement, and execute technical qualification calls.\n* Strong relationship management skills, ability to operate with little oversight, an executor with the ability to drive excitement and growth across cloud partners.\n* Demonstrated experience executing partner programs resulting in new pipeline and revenue.\n* A global citizen with the ability to adapt communication style to the requirements of each country.\n* Ability to work effectively in a fast-paced, fluid work environment. Excellent cross departmental communication skills.\n* Proven ability to think ahead, engage proactively, and take initiative.\n* An entrepreneurial self-starter that can take a project and run with it, digging into data and coming up with strategic recommendations.\n\n\n\nWe offer\n* Competitive compensation\n* Access to our employee stock options plan\n* Private medical insurance.\n* Flexible work hours in a focused but casual environment\n* Growth prospects at a truly welcoming, multicultural and multilingual company.A big vision: to help the world use location-based data to make better decisions. We believe that openness and sustainability are baked into this vision, and we’re sharing it with the world.\n\n\n\n\n\n\nTo Apply\n\n\nDo you feel that you don't check all of the requirements? At CARTO we believe that professional development happens through teaching and learning from your peers and managers. Even if you’re uncertain about whether you have the experience we’re looking for, please apply if this position sparks your curiosity.A diversity of identity, perspective, and experience makes us stronger. We welcome you to apply to CARTO regardless of your background, age, gender, ethnicity, orientation, or ability.\n\n\nTo learn more about us, please visit our blog or follow us onTwitter (@carto) orInstagram (@cartohq).Not the right job for you? Take a look at the rest of our openings atcarto.com/careers#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Senior jobs that are similar:\n\n
$30,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States (Remote)
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customers’ key e-commerce and strategic goals, connecting these goals to Rithum’s solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departments—Sales, Renewals, Managed Services, Finance, Product, and Support—to ensure customer success.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal.\n\n\n\n\n \n\nTravel Required\n\nUp to 10%\n\n \n\nOther Duties\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\n\n \n\nWhat it’s like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.\n\nToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.\n\n \n\nOverview \n\nThe Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Partnering with the Account Strategy team, the Senior CSM creates tailored strategies that demonstrate the value of our solutions to customers, driving expansion and growth.\n\n \n\nResponsibilities\n\n\n* Proactively engage with assigned customers to provide insights into account performance, deliverables, opportunities, risks, and contractual matters.\n\n* Understand customers’ key e-commerce and strategic goals, connecting these goals to Rithum’s solutions.\n\n* Identify and engage with key contacts, decision-makers, and executives within the customer base.\n\n* Maintain a deep understanding of all Rithum products, ensuring that all accounts fully utilize the appropriate features.\n\n* Conduct regular calls with primary account contacts to review monthly business reports, capture changes and concerns, and highlight wins and opportunities.\n\n* Prepare and deliver branded account updates to wider account stakeholders.\n\n* Co-own and coordinate business reviews with the Account Strategy Manager.\n\n* Develop and manage long-term growth plans aligned with customers' wider business goals in collaboration with the Senior Account Executive.\n\n* Maintain timely and accurate notes by keeping all relevant fields in Salesforce updated for each account/asset.\n\n* Identify opportunities to leverage other solutions and services across the company suite.\n\n* Proactively identify common causes/themes for churn and their commercial impact.\n\n* Capture each customer's annual goals and prepare a mutual success plan, monitored and amended throughout the customer journey.\n\n* Regularly discuss advocacy opportunities with customers.\n\n* Collaborate effectively with other departments—Sales, Renewals, Managed Services, Finance, Product, and Support—to ensure customer success.\n\n\n\n\n \n\nQualifications \n\nMinimum Qualifications \n\n\n* Minimum of 5 years of experience in customer success, account management, or a related role within the SaaS industry, with a focus on e-commerce.\n\n* Track-record developing relationships with key decision makers as a trusted strategic advisor.\n\n* Proven track record of managing and growing customer accounts, driving customer satisfaction, and achieving retention and upsell targets.\n\n* Ability to think strategically and analytically to solve complex problems and drive customer success.\n\n* Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.\n\n* Strong understanding of e-commerce business models and the challenges faced by online retailers.\n\n* Excellent reporting and analytics skills with the ability to influence through data-driven analysis.\n\n* Proficiency with MS Office applications including Excel and flat files.\n\n* Excellent communication, interpersonal, and presentation skills.\n\n* Excellent project management and organizational skills, managing multiple priorities simultaneously.\n\n* Proficiency with customer success software and tools (e.g., Salesforce).\n\n\n\n\nPreferred Qualifications \n\n\n* Bachelor's degree in business, marketing, or a related field; MBA is a plus.\n\n* 5+ years of experience with enterprise brands, providing consulting and strategic direction to executive contacts.\n\n* 5+ years of technology implementation and consultation, management consulting, product management, or customer/account management experience.\n\n* Previous experience in at least one segment of online shopping/marketing channels, such as marketplaces, search, or comparison shopping, is preferred.\n\n* Expertise in one or more core Rithum service channels (marketplaces, digital advertising, retail media services, dropship) is ideal\n\n\n\n\n \n\nWhat it’s like to work at Rithum \n\nWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.\n\nAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.\n\nAt Rithum you will:\n\n\n* Partner with the leading brands and retailers.\n\n* Connect with passionate professionals who will help support your goals.\n\n* Participate in an inclusive, welcoming work atmosphere.\n\n* Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.\n\n* Receive industry-competitive compensation and total rewards benefits.\n\n\n\n\n \n\nBenefits \n\n\n* Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1\n\n* A 6% 401(k) match\n\n* Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day\n\n* 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave\n\n* Accident, critical illness, and hospital indemnity insurance\n\n* Pet insurance\n\n* Legal assistance and identity theft insurance plans\n\n* Life insurance 2x salary\n\n* Access to the Calm app, MoveSpring, and Employee Assistance Program\n\n* Remote work stipend for internet, cell phone, office furniture and supplies\n\n* Culture and team-building activities\n\n* Tuition assistance\n\n* Career development opportunities\n\n* Charitable contribution match up to $250 per year\n\n\n\n\n \n\nRithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.\n\nWe're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$62,500 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe are looking for a Product manager to join the Bloomreach Discovery product team. Bloomreach empowers ecommerce businesses to deliver personalized experiences across their digital channels. By combining the power of unified customer and product data with the speed and scale of AI optimization, Bloomreach ensures the right product is put in front of the right customer, every time. Customers get a shopping experience that’s tailored to who they are and what they want. Businesses drive increased revenue, higher conversion rates, and above all, customer loyalty that lasts. Transformative commerce experiences, powered by personalization.\n\nSalary range starts at 3 500 EUR per month, along with restricted stock units and other benefits. Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Product Team.\n\nYou will be responsible for our commerce connectors as well as scaling up and professionalizing our growth activities. Our e-commerce Search and Recommendations product is an industry leading product - recognized by Forrester as a Leader in the Commerce Search & Discovery Wave. We power 25% of US & UK online retail traffic and are significantly investing into improving our e-commerce focused product suite utilizing the latest AI technologies. This role is part of our Discovery product team and will report into our head of product for Merchandising and Growth.\n\nYour responsibilities:\n\n\n* You will spearhead product-led growth strategies, optimizing product success through advanced analytics, user tracking, and best practices in feature adoption tracking. Setting the best practices and establishing processes for the product team to track and understand how our product is being used and working with PMs to validate their hypotheses.\n\n* You will be the driver of Commerce integrations with our partners - to integrate pixel and feed data through commerce backends like Shopify, BigCommerce, Magento, Commercetools, Salesforce, SAP etc. Taking into consideration work on our SDKs and how to make integration easier for our partners.\n\n* You will be closely involved with pricing roll-out, ensuring our product is set up for scalability to enable features, activate them with accurate pricing data and to ensure usage can be reported on\n\n* You will collaborate with designers, engineers, and PMs to implement data-driven processes for product development and user experience enhancements.\n\n* You will engage in operations to ensure impactful feature launches, leveraging your expertise to support cross-functional teams.\n\n* You will define our ways of working in growth operations, setting the standard for how features will be delivered to customers, driving adoption and customer satisfaction\n\n* You will monitor and report on key metrics, using data to inform decisions and adapt strategies for continuous business growth.\n\n* You will drive new growth features and business cases from inception to launching. \n\n* You will regularly report on our business outcomes and proactively share your insights with relevant stakeholders\n\n\n\n\nYou have the following experience and qualities:\n\n\n* Professional Experience\n\n\n\n* 3-6+ years’ experience in B2B SaaS Product Management, with a focus on product success/growth operations.\n\n* Demonstrated expertise in product-led growth principles and a successful track record of launching impactful features.\n\n* You know your way around technical commerce integrations, with good technical knowhow and expertise to guide developers looking to integrate their pixel and product feed into their commerce systems\n\n* You have a proven track record of establishing process and ways of working for setting up an organization for growth, being comfortable coaching teams to adopt new ways of working\n\n* Experience collaborating with global teams, fostering a culture of innovation and accountability.\n\n* Strong communication skills, analytical mindset, and the ability to empathize with users and stakeholders.\n\n\n\n* Personal Qualities\n\n\n\n* Analytical way of working infused with deep empathy for users and stakeholders.\n\n* Growth Mindset, highly collaborative, comfortable in a high ownership/high accountability environment with eagerness and curiosity to learn\n\n* Excellent oral and written communication skills to tailor and convey your thoughts on product vision, decisions made and value propositions to stakeholders, customers and partners\n\n* Empathy for users, stakeholders and deeply understanding customer needs and challenges\n\n* You are self-steered, proactive and entrepreneurial, laser-focussed on creating value\n\n* Strong analytical skills to use data, market trends and evidence in decision making\n\n* Resilience and perseverance in the face of challenges and setbacks with a positive attitude towards solving problems\n\n\n\n\n\n\nYour success story will be:\n\n\n* In your first 30 days you will focus on getting familiar with the organization\n\n\n\n\nFocus on exploring the Discovery product, the commerce connectors and organization, establishing relationships with key stakeholders, and the current product roadmap. You will deep dive into feature flagging and our pricing model while participating in quarterly product reviews evaluating how we track feature adoption to form a hypothesis on how we can improve our product growth practices.\n\n\n* In your first 60 days you will have a strategic framework to think about the improvements you’ll want to make\n\n\n\n\nYou will have your first data dashboards created, working with the first team to adopt a data-driven approach to feature adoption tracking. You will start running your first project to professionalize our feature flagging approach and research requirements for multi-site commerce integrations. You are starting to understand what it means to rally the teams behind our growth goals and continue defining the requirements to professionalize our growth product operations.\n\n\n* In your first 90 days you will have a good feel for how to start executing and conviction around your product strategy\n\n\n\n\nYou have successfully added your first couple of feature flags and track these successfully, generating invaluable insights into our practice. Also, you’ll start work to build out our growth strategy and roadmap together with product leadership. You are familiar with the different stakeholders and worked with the customer facing teams to identify gaps in our current connectors. You are starting to become the go-to person for in-product analytics to launch impactful features working closely with each PM in the team to prepare for quarterly product reviews.\n\nAfter this you will keep full product ownership of your product features, taking priority calls with conviction that is founded in feedback to drive meaningful business outcomes. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior and Ecommerce jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBratislava, Bratislava, Slovakia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nGrammarly team members in this role must be based in the United States or Canada, and they must be able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub(s) where the team is based.\nThe opportunity \n\nGrammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of the Fortune 500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.\n\nTo achieve our ambitious goals, we’re looking for a Senior Product Marketing Manager to join our core Product Marketing team. This role will own Grammarly’s core product and play a critical role in connecting new and existing features to end users through an analytical, customer-led lens. They will lead new product launches to drive user acquisition and product adoption, and they will have a massive impact on Grammarly’s global user base of over 30 million users. \nYour impact\n\nAs Senior Product Marketing Manager, you will report to the Core Product Marketing Lead and work most closely with Product, Communications, and Marketing to establish Grammarly as the leading AI writing partner. This person will become an expert on Grammarly’s end users and will use these customer insights to influence the product roadmap. This person will also develop messaging, positioning, and launch strategies to bring new product offerings and features to market in a way that connects with our target customers’ needs. \n\nIn this role, you will: \n\n\n* Engage directly with professionals to understand pain points, use cases, and desired solutions with writing and communication. \n\n* Partner with the Product Management team across the product lifecycle to ensure we bring to market highly valuable features that will make a meaningful impact on the business. \n\n* Develop core messaging and positioning for the Grammarly product and features, ensuring they connect with target audiences. \n\n* Drive product launches, including messaging and positioning, communications (in collaboration with PR), enablement, and assets. \n\n* Work closely with analyst relations, customer, and competitive marketing teams to shape and respond to the market. \n\n\n\nWe’re looking for someone who\n\n\n* Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.\n\n* Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.\n\n* Can collaborate in person 2 weeks per quarter, traveling if necessary to the hub where the team is based. \n\n* Has 5-8+ years of SaaS product marketing experience, preferably spanning both B2C and B2B.\n\n* Demonstrates exceptional product messaging and positioning skills with the ability to distill technical innovation into user value. \n\n* Has the proven ability to influence product strategy with a thorough understanding of the customer, competitors, and business. \n\n* Can empathize with our customers, understand their needs, and translate their voice into effective marketing strategies. \n\n* Can successfully coordinate and direct multiple stakeholders, details, and timelines toward a specific goal. They can move themselves and others to action, even if there is incomplete information, uncertainty, or other hurdles. \n\n* Has a strong analytics and data-driven mindset, with the ability to gain insights from complex datasets and translate them into actionable insights.\n\n\n\nSupport for you, professionally and personally\n\n\n* Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.\n\n* A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. \n\n\n\nCompensation and benefits\n\nGrammarly offers all team members competitive pay along with a benefits package encompassing the following and more: \n\n\n* Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)\n\n* Disability and life insurance options\n\n* 401(k) and RRSP matching \n\n* Paid parental leave\n\n* Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days \n\n* Home office stipends\n\n* Caregiver and pet care stipends\n\n* Wellness stipends\n\n* Admission discounts\n\n* Learning and development opportunities\n\n\n\n\nGrammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. \n\nBase pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. \nUnited States: \nZone 1: $194,000-$237,000/year (USD)\nZone 2: $174,000- $213,000/year (USD)\n \nCanada: \nZone 1: $173,000- $211,000/year (CAD)\nWe encourage you to apply\n\nAt Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada). \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Senior and Marketing jobs that are similar:\n\n
$60,000 — $97,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nData, and how they are used, play a central role at Brightcove and are at the heart of how we make business, product, marketing, and operational decisions. Our centralized Data organization (Analytics, Data Science, and Data Engineering) is a specialized, cross-functional group that collaborates with a variety of departments to drive decisions and provide direction for future growth at Brightcove. The Data Engineering team designs, develops and operates big data services and tools to provide reporting and analytics for our customers and for the business from concept to delivery. We do this on a massive scale, capturing billions of events a day from our video players across the globe. Our team is responsible for deploying to production while delivering differentiated value to our customers. We embrace a variety of current technologies and tools for developing, testing, deploying and monitoring our cloud-based offerings. We are looking for an exceptional Sr. Data Engineer to help build our data platform to scale the business and enable our Analytics and Data organization in solving those challenges.\n\nJob Responsibilities \n\n\n* Proactively drive innovation in big data and the execution of our data engineering and data warehouse frameworks and services\n\n* Build world class data infrastructure, APIs, and datasets to support delivery and continuous improvement of Brightcove’s video, ad, and recommendation solutions.\n\n* Understand and translate business needs into data models to support long-term, scalable, and reliable solutions\n\n* Create logical and physical data models using best practices to ensure high data quality and reduced redundancy\n\n* Drive data quality across the organization; develop best practices for standard naming conventions and coding practices to ensure consistency of data models and tracking\n\n* Define and manage SLA’s for data sets and processes running in production\n\n* Continuously improve our data infrastructure and stay ahead of technology\n\n* Design a system for data backup in case of system failure\n\n* Build strong cross-functional partnerships with Data, Sales, Marketing, Finance, Product to understand data needs and deliver on those needs\n\n* Provide technical thought leadership to the team and organization\n\n* Help mentor and manage junior engineers\n\n\n\n\nQualifications/Experience \n\n\n* 5+ years of development experience in Data Engineering and Data Warehousing\n\n* Bachelor's degree in a quantitative field, e.g. Computer Science, Math, Physics\n\n* Experience scaling data environments with distributed/RT systems and self-serve visualization environments\n\n* Proficiency with SQL, Python, Java, Perl, Postgres, REST/GraphQL\n\n* Experience designing and implementing cloud based and SaaS data warehouse (e.g. AWS, Snowflake, GCP, NoSQL) and developing ETL/ELT pipelines\n\n* Experience integrating and building data platform in support of BI, Analytics, Data Science, and real-time applications\n\n* Strong communication skills, with the ability to initiate and drive projects proactively and accurately\n\n* Experience with containers and container-based deployment, preferably Kubernetes\n\n* Experience working with version control, continuous deployment and performance monitoring tools, such as Git, TeamCity, Jenkins, SumoLogic, DataDog, and CloudHealth\n\n* Experience with agile methodologies\n\n* Working knowledge of ad sell-side providers and video/media processing across OTT, Live, and Video on Demand platforms is highly desired\n\n\n\n\nAbout Brightcove \n\nBrightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. \n\nSince 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.\n\nWORKING AT BRIGHTCOVE \n\nWe strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives. \n\nWhile remote work arrangements are available for most positions we also offer hybrid or on-site working options in our Boston office, located in beautiful Fort Point harbor. Employees enjoy access to fully-stocked kitchens and social activities including: happy hours, trivia, ping pong tournaments, and events and celebrations of all kinds.\n\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email [email protected].\n\nThe Brightcove Privacy Policy explains the processing and purposes of any personal information.\n\nBC21036\n\n#LI-Remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Senior, Junior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe are seeking an exceptional Sr. Data Analyst to tackle challenging problems across many technical disciplines, including time series forecasting, causal inference, and optimization. The ideal candidate will have a proven track record of conducting deep analysis to explain trends and behaviors as well as applying advanced quantitative techniques to solve business problems. You will also be highly skilled at synthesizing and communicating insights and actionable recommendations to audiences at varying levels of technical sophistication.\n\nJob Responsibilities \n\n\n* Own end-to-end data analysis experience -- gather business requirements, formulate and test hypotheses, conduct data analysis, apply statistical modeling techniques, develop visualization/dashboards, communicate and present findings and actionable insights to business stakeholders and non-technical audiences. \n\n* Partner with various departments (Marketing, Sales, Product, Finance, Customer Success, etc.) to define KPIs/metrics; to measure impact and effectiveness of features and business processes; to optimize conversion efficiencies; to identify opportunities, assess risk potentials and explain trends\n\n* Design, analyze, and conduct both simulated and live experiments (A/B and multivariate tests) to drive KPI improvement\n\n* Build, maintain, and communicate detailed reporting, visualization, and other tools to deliver business insights and to show business health\n\n* Collaborate and build credibility with the sales team, staying up to date on new initiatives and working to understand their data and reporting needs while providing guidance on best practices\n\n* Measure the value of our media investments through attribution of media exposure to prospective customer online and offline actions\n\n* Continuously improve the quality and accessibility of our analytical framework and data reporting infrastructure\n\n* Assist in data requirements gathering and data validations to improve data platforms\n\n\n\n\nQualifications/Experience \n\n\n* BA/BS degree in a related quantitative field (Computer Science, Mathematics, Statistics, Engineering, Physics). Advanced degree preferred.\n\n* 5+ years of relevant working experience in a similar role, preferably supporting Go-To-Market and Product analytics in a B2B SaaS organization \n\n* Proficient in SQL with the ability to write structured and efficient queries on large data sets and programming/scripting language (e.g. Python, R) \n\n* Expert knowledge with business intelligence tools (e.g. Tableau, Looker) and web analytics tools (e.g. Amplitude, Google Analytics)\n\n* Expertise with statistical analyses, application, and concepts (e.g. regressions, experiment design, classification etc.)\n\n* Strong working knowledge of marketing and sales data ecosystem, marketing metrics, data, and processes (e.g., website, CRM, paid media, marketing automation systems, Salesforce)\n\n* Strategically-minded yet strong detail-orientation with a penchant for data accuracy\n\n* Proven ability to solve problems, learn quickly, work independently, and adapt to change in a fast-paced environment\n\n* Excellent written, verbal, and interpersonal communication and presentation skills\n\n* Exemplary relationship builder who is consultative in nature and form partnerships with coworkers and customers\n\n\n\n\nAbout Brightcove \n\nBrightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. \n\nSince 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.\n\nWORKING AT BRIGHTCOVE \n\nWe strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives. \n\nYou will be working in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication.\n\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email [email protected].\n\n#LI-Remote\n\nBC21057 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nGuadalajara, Jalisco, Mexico
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs a Senior Product Manager, you will work cross-functionally to drive the ideation, prioritization, definition, and delivery of features, ensuring we are building category-defining products at a best-in-class pace. At Crossbeam, we are passionate about creating a product our users love. The product team is responsible for defining and executing on the best path to that product, then iterating until the desired outcome is met. This means shipping early, often, and with constant measurement of our progress and success.\nResponsibilities include: \n\n\n* Roadmap Planning. Define the best path to product success in a large product area. You will analyze inputs like our core vision, user feedback, usage data, and the market at large. You will brainstorm, define, and prioritize features to ensure we’re working on the highest-impact projects across your product area.\n\n* Measurement and Experimentation. Constantly track the success of your product efforts by analyzing usage data and gathering qualitative feedback. This data is essential for us to prove we are building a product that makes our users better at their jobs. \n\n* Domain Expertise. Communicate with customers and key stakeholders to ensure that our roadmap best aligns with the needs of our company and our market. Act as an internal authority on Crossbeam’s product capabilities and deeply understand the competitive landscape, using your informed perspectives to influence go-to-market strategy.\n\n* Scoping and Delivery. Make tough decisions about the smartest and fastest path to feature delivery, working to ensure features are delightful and useful.\n\n* Team Collaboration. Collaborate daily with product managers, engineering managers, software engineers, and product designers in a fast-paced, end-to-end process to ensure delivery of new features and functionality.\n\n* Go-to-Market Coordination. Work closely with Product Marketing on release timing and training to ensure full team alignment and education on the value and use cases for new functionality prior to launch.\n\n* Business Impact. Become an expert on our growth and revenue funnels and collaborate with the Growth team on product work impacting the growth funnel as well as analytics on product usage and feature adoption. \n\n\n\n\n \nThese are some of your traits\n\n\n* You have 5+ years of experience in a product management role, bonus if you have worked as a PM with CRM, BI, or database technology, or have a technical background.\n\n* You are an outcome-driven product manager and believe success is not just the launch of a feature, but reaching the desired outcome.\n\n* You have a track record of managing and shipping products users love.\n\n* You are organized and able to coordinate complex projects and manage cross-functional communication with senior leadership.\n\n* You love talking to customers and hearing the good, great, and not-so-great things they say about your product. \n\n* You can synthesize analytics, data, and feedback into a clear product direction. \n\n* You value experimentation as a way to iterate on products to achieve successful outcomes quickly. \n\n* You have a deep understanding of how customers use and derive value from B2B SaaS platforms. Bonus if you’ve worked as a PM on products for Sales and Marketing teams. \n\n* You value documentation as a way to record your process, decisions, and outcome of product work. \n\n* You have deep empathy for users and teammates alike. You represent the voice of the customer but can apply the lens of an internal stakeholder in the same discussion.\n\n* You have an understanding of a technical team's needs. You are familiar with the modern software development practices used to build and deploy SaaS applications.\n\n* You’re not afraid to speak up when you have a point of view, but can “disagree and commit” once a final decision is reached.\n\n* You just read this whole list and got excited.\n\n\n\n\n \nWhat to Expect from Crossbeam's Interview Process\n\nWe go through the same interview steps for all Product Management candidates to ensure equity in our hiring process.\n\nOur process is designed to learn as much about each candidate as possible, as well as to give candidates access to our team and learn about what it's like to be a PMs at Crossbeam. Topics will range from Product experience to problem-solving approaches and collaboration.\n\nInterview steps:\n\n* First-round call with a Crossbeam in-house recruiter\n\n* 30 minutes with Lead Product Manager\n\n* 45 Minute presentation which we call a ‘Portfolio Review’ for a 3-person panel + a 15-minute Q&A\n\n* The final Interview is set up to meet multiple folks in succession, here's how we break it up:\n\n\n\n\n* VP of Product\n\n* Engineering Leader\n\n* Product Designer\n\n* Product Manager\n\n\n\nBenefits\n\nThis is a salaried* role. In addition, Crossbeam offers:\n\n\n* Health Care Plan (Medical, Dental & Vision)\n\n* Flexible PTO Policy\n\n* Parental leave\n\n* Stock Option Plan\n\n* 401k Plan + Match\n\n* Learning & Development Budget\n\n* Coworking Budget\n\n* Generous Wellness Stipend\n\n\n\n\n*This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to Crossbeam. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $150,000-175,000 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nThe VP, Enterprise Systems and Data Governance will be responsible for driving enterprise-wide technology and applications management transformation, building best in class business intelligence via data analytics and insights,and establishing best-in class data governance and ecosystem. This leader will have overall responsibility for all aspects of enterprise business applications, and internal data governanceand data science. The leader will lead a team that partners closely with cross-functional stakeholders to define, drive, and deliver scaled solutions that enable our growth and transformation. \n \nThe VP of Enterprise Applications will oversee the development, implementation, and management of business intelligence strategies and initiatives within the organization direct the planning and implementation of enterprise IT systems in support of business. These strategies and solutions will improve data, systems, service quality and customer satisfaction, while enabling business growth and development.This leader will drive the design and implementation of a best-in-class data ecosystem that relies on governed, high quality, single source of truth data to enable data analytics capabilities and insights across the organization. \n\n\n\nHow you'll add value: \n* Lead the data science and business insights team, the information technology (IT) team, and the enterprise applications teams to build, drive, and deliver best in class development, implementation, and management of business-aligned strategies and outcomes. \n* Evaluate business requirements in the early stages of system and business intelligence tools and applications selections to determine what workflow, integration technologies, system architectures, and configurations should be employed to meet business objectives efficiently and effectively. \n* Collaborate with business unit leaders to understand ways in which technology will support their business needs and existing processes and integrate those needs into technology roadmaps as appropriate. \n* Prioritize and accelerate critical enterprise application and data governance activities to enhance company decision-making and execution through fact-based insights and intelligence, data science and data-driven analytics. \n* Develop and implement advanced technology including AI and self-service architecture of technology that provide data accuracy, availability, and frictionless experiences for customers, employees, and other stakeholders. \n* Manage the Enterprise Applications and Business Insights project portfolio, prioritizing work for the team based on new business needs and activities. \n* Drive the delivery of solutions, providing leadership and guidance to developers, project teams, and stakeholders. \n* Evaluate new technologies, including cost vs. benefit, and determine best practices for implementation. \n* Advocate maintaining and improving standard operating procedures, best practices, and quality of service. \n* Establish and implement a best-in-class data governance practice focused on data policy, process and standards. \n\n\n\nWhat you'll need to be successful in this role: \n* BS degree in Computer Science, Information Technology, or equally relevant degree. MS degree a plus. \n* 15+ years of experience developing, enabling,and implementing enterprise systems,business insights and data science and analytics,and data governancestrategies \n* This experience should include time helping a SAAS company scale up to a significant size ($200M+ revenue) \n* Experience leading this function in an at-scale environment at a public or public-ready SAAS company \n* Experience leading teams and driving cross-functional initiatives and programs for senior leadership \n* Understanding and working knowledge of Sarbanes Oxley compliance requirements. \n* Strategic leader with experience leading change and delivering high quality results. \n* Ability to drive decisions, influence others to support these decisions, and maintain trust and credibility. \n* Excellent communications and presentation skills. Able to communicate sophisticated technical issues effectively and concisely to executives. \n* High professional standards and expectations for self and others \n* Experience owning a P&L and owning a balanced budget, making tradeoff decisions to maximize and optimize spending decisions \n* Professional stature and gravitas to collaborate with and influence executives, leaders and team members with credibility and confidence. \n\n\n\nR365 Team Member Benefits & Compensation\n* This position has a salary range of $225K-$280K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. \n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n\n\n$225,000 - $280,000 a year\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS and Senior jobs that are similar:\n\n
$60,000 — $125,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects. You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base. You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe opportunity\n\n\nWe’re looking for a Full-Stack Engineer to elevate Chord as the leader in customer data platforms. You’ll join a growing team that is building a platform to empower modern and omnichannel brands with smart technology, unique customer experiences, and insightful data.\n\n\nIn this role, you will be responsible for building Chord’s storefront data SDK, which captures customer behavior on merchant’s ecommerce stores and feeds it into our data warehouse. You will also have an opportunity to expand our data reporting and administration portal, where merchants view key performance metrics necessary to grow their revenue. \n\n\nThis is a perfect opportunity for engineers who thrive on big data problems; using data to generate insights that lead to actions. As an early-stage technology startup, you will have an opportunity to influence the culture and practices of the Engineering team. You will have an instrumental role in the design and implementation of our flagship products. If you’re curious, willing to learn, humble, and a good team player, you’ll be at home here at Chord. \n\n\nAs a Full-Stack Engineer, you will be a key member of the Engineering team and will report to the Engineering Manager. You will work in a group with senior and principal engineers responsible for the end-to-end development of Chord’s software products. You will also regularly collaborate with members of our Product and Customer Success teams to contribute to product design and support customers.\n\n\nChord offers advanced technology for modern brands that want amazing customer experiences and unified data without a large engineering team. We like to think of our product as the tech engine for high-velocity e-commerce growth. Backed by top investors, Chord is a SaaS company led by industry veterans, and we’re seeking smart, focused, creative talent to help us realize our vision. \n\n\nOur company is proudly remote-first, distributed across North America. \n\n\n\nAs a Full-Stack Engineer, you will:\n* Design, build, and grow our proprietary storefront data capture SDK.\n* Design, build, and grow our analytics and data management platform.\n* Support projects to launch customers onto Chord’s platforms.\n* Analyze and resolve technical issues that arise during production operations.\n* Contribute to technical design discussions and proposals that improve our team's culture, processes, or architecture.\n* Collaborate within a cross-functional project and operations team to execute product plans and achieve company goals.\n* Learn and practice Chord’s engineering principles through pairing sessions with developers.\n* Support the growth of engineers around you.\n* Contribute to tutorials and documentation that our customers will love using.\n\n\n\nTo be successful in this role, you’ll need: \n* A reputation for being inclusive, curious, entrepreneurial, and thoughtful.\n* Proficiency in Javascript and Typescript.\n* Experience working with Node and React/Redux-based frameworks.\n* Skill in authoring and maintaining GraphQL or RESTful-based APIs. \n* Expertise in writing tests with tools such as Jest, Cypress, and React Testing Library.\n* Experience publishing and maintaining JS libraries. \n* Experience with CI/CD and DevOps tools like Github, Sentry, and CircleCI.\n\n\n\nBonus points for:\n* Proficiency in Ruby on Rails and common frameworks/integrations such as Solidus, RSpec, FactoryBot.\n* DevOps experience with Heroku, AWS (Lambda, API Gateway, RDS).\n* Experience creating metrics and monitors in Datadog.\n* Experience with static website libraries such as Gatsby and NextJS.\n* Skill in building integrations using middleware platforms such as Segment.\n* Background working with payment processors such as Stripe and Braintree.\n* Familiarity with modern CMS systems like Contentful or Sanity. \n* Hands-on experience with complex ecommerce experience is a big plus. \n\n\n\nWorking at Chord, you can expect: \n* An investment in your physical and mental well-being; we offer 100% employee Medical Benefits coverage, with 69% dependant coverage. \n* Flexible PTO; we encourage you to take the time you need to be your best self at work. \n* An onboarding package and annual work from home stipend to ensure you have everything you need to be successful while working remote. \n* Generous Parental Leave with customizable transition back to work program.\n* To make an impact! We’re an early-stage company, which means there is space to champion ideas, and create and lead initiatives at any level in the Organization. \n* The benefits of working from home, with opportunities to spend quality time with the team at Chord in-person events throughout the year.\n\n\n\n\n$145,000 - $170,500 a yearThis is the expected salary range for US-based employment. \nThis is a full-time, salaried position that includes Equity. We set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies in our market. This salary range represents the full salary range for the position. The starting base pay offered may vary depending on factors including experience, expertise, market demands, and internal parity. \n\nAbout your application and the interview process\n\n\nChord is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you’re unsure about your qualifications for this position, we still encourage you to apply. \n\n\nOur interview process for the role begins with an exploratory conversation with the Hiring Manager. After that, we’ll invite you to a Zoom session with a range of stakeholders from across our organization. We aim to get to know you and allow you to learn more about our team and product while being respectful of your time. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, React, GraphQL, Testing, DevOps, JavaScript, Node, Ruby, API, Senior, Engineer and Ecommerce jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York, New York
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. \n\nHelping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…\n\n\n* Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families\n\n* Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise\n\n* Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference\n\n\n\n\nCheck us out at Hazel Health Careers.\n\nThe Role: Senior Infrastructure Engineer\n\nLocation: Remote, San Francisco\n\nAbout This Role:\n\nAs a Senior Infrastructure Engineer Engineer, you will work with server engineers to translate engineering needs into solutions that directly address fundamental goals of security, reliability, scalability, performance, and extendability. You will also help with automated processes and tooling in order to help the server engineers work more efficiently. \n\nPrimary Responsibilities:\n\n\n* Build user access configuration for data stores/servers/cloud.\n\n* Automate testing per commit, linting, and coverage.\n\n* Automate release management (deployments and rollbacks), and integrate with monitoring. \n\n* Work with iOS and web to understand roll-forward and roll-back safety.\n\n* Build and manage infrastructure as code for our cloud solutions, such as for Heroku, AWS, and Splunk\n\n* Transition custom tooling to standardized solutions\n\n\n\n\nYour Background:\n\nWe are looking for diverse individuals who want to support our mission and values. Please consider applying even if you don't fully meet 100% of these criteria. \n\n\n* 5-7+ years of DevOps-specific experience. Including:\n\n\n\n* Public clouds, such as AWS, GCP, or Azure as your production environment\n\n* Databases, such as Postgres, RDS, Cloud SQL, Aurora, etc.\n\n* Linux systems admin, network, configuration management, etc.\n\n\n\n* Expert in infrastructure automation using TerraForm, Ansible, or similar tools\n\n* Expert in Git or similar distributed revision control systems\n\n* Expert in reading, writing, and maintaining scripts (shell, python, etc.)\n\n* Experience with continuous integration/delivery processes, principles, and tools\n\n* Experience with log management and analytics such as Splunk and SignalFx\n\n* Experience securing cloud infrastructure and systems in a regulated environment (e.g., finance, healthcare, gov). \n\n* Experience with Kubernetes and/or Docker \n\n* Experience with highly available and scalable SaaS solutions\n\n* Demonstrated excellent written and verbal communication skills -- able to communicate technical issues to non-technical and technical audiences\n\n* Tolerance for ambiguity - highly effective in ambiguous environments and demonstrated ability to develop clear strategies and plans with appropriately managed risks\n\n\n\n\nBonus points for experience with:\n\n\n* Java, or Heroku \n\n* Scalability \n\n* Site Reliability experience \n\n* Experience with the security policies and practices of HIPAA/HITECH-compliant infrastructure or in similar regulated environments\n\n\n\n\nTotal compensation for this role is market competitive, with a base salary range of $185,000 to $215,000, management bonus, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits and perks. Peruse our benefits at Hazel Health Benefits.\n\nOur Hiring Process:\n\nAt Hazel, we value your time and aim to run a hiring process that takes no more than 4 weeks, involving interview activities customized for each role and requisite skill set. We understand that interviewing for a new job can be a big change and the Hazel Recruitment Team is excited to guide you through this process.\n\nWe believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.\n\nWe are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the Fair Hiring laws. Learn more about working with us at Hazel Health Life. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud, Senior and Engineer jobs that are similar:\n\n
$60,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe are looking for a Senior Data Scientist to drive analytics efforts targeted at enhancing end user experience within Spring Health's software applications. You will be embedded in a product development team focusing on the member experience which ensures that Spring Health benefit-eligible employees receive care in the most appropriate and effective way for their mental health journey. In this role, you will help your team to uncover and prioritize new product opportunities and make impact across the entire initiative launch cycle—from data collection design to experimentation to synthesizing actionable learnings and influencing product strategy. \n \n\nWhat you’ll be doing: \n\n\n* Conduct data analyses that influence the product strategy for improving the member experience. \n\n* Lead experimentation to help the product team reason about the impact their features are having on the member experience. \n\n* Collaborate with product, engineering, design, and UXR leads on defining key indicators of the quality of our member experience and uncovering opportunities to improve the user experience\n\n* Investigate user and care segmentation patterns to identify key product opportunities beyond therapy.\n\n* Collaborate with researchers to evaluate how coaching and other care options impact clinical outcomes. \n\n* Build necessary data models to enable analytics and reporting, and partner with data engineering on best practices. \n\n* Lead prioritization and roadmapping discussions from a data science perspective\n\n* Use appropriate advanced methods, from experimentation techniques to causal inference and statistical modeling, for deep-dive analyses around member engagement patterns from enrollment through to retention.\n\n* Work with other data scientists and ML engineers to identify, prioritize, develop, and measure data-centric product features like personalized recommendations and adaptive care pathing. \n\n\n\n \n\nWhat we expect from you:\n\n\n* 5+ years of professional data science experience\n\n* Hands-on experience with experimentation and hypothesis testing\n\n* Proficiency with SQL and Python or R\n\n* Comfort with wrangling event log data\n\n* Experience with data modeling via dbt or similar tools\n\n* Experience working with data visualization and BI tools (e.g. Looker, Tableau) \n\n* Facility with a product development process in the context of a software product\n\n* Excellent verbal and written communication skills to guide and make recommendations to technical and non-technical business partners\n\n* Proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and business impact in a fast-paced environment\n\n* Passion for successfully navigating ambiguous problem areas and learning new approaches\n\n* Willingness to travel (at least 1 time per year) to NYC for collaborative sessions and summits with the team\n\n\n\n \n\nWhat we’d love to see (bonus):\n\n\n* Familiarity with marketing SaaS metrics (e.g., CAC) and an interest in applying such efficiency models to novel domains.\n\n* Exposure to building and/or evaluating recommendation algorithms, tuning search and sorting algorithms is preferred\n\n\n\n \nThe target salary range for this position is $159,100 - $194,150, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\nYou will be held accountable to an exceptionally high bar and impact\n\nThis may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\nYou will be challenged to set and protect your own boundaries\n\nYou will create processes & products that have never existed before\n\nYou will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be\n\nChange is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\nYou get to be surrounded by some of the brightest minds in the field \n\nYou get to learn and grow at an extremely accelerated pace\n\nYou will experience transparency, integrity, & humility from leadership \n\nYou will be empowered to constantly challenge the status quo\n\nYou get the space to experiment & innovate\n\nYou get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\nYou will become more resourceful and resilient\n\nYou get to be part of a winning team that opens doors in the future\n\n\n\n \n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\nGenerous medical, dental, vision coverage available day 1 + access to One Medical\n\n20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\nFlexible paid time off in addition to 12 paid holidays throughout the year\n\n$500 per year Wellness Reimbursement\n\nAccess to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\nSabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n4-4.5 months of fully paid parental leave\n\nSpring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.\n\nAccess to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience. \n\nAccess to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\nOur People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\nOn top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\nEmployer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\nFlexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices\n\nFocus Fridays: no meetings, no distractions, just time for you to get work done.\n\nFocus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\nUp to $1,000 Professional Development Reimbursement per calendar year.\n\n$200 per year donation matching to support your favorite causes\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Python, Education, Senior and Marketing jobs that are similar:\n\n
$57,500 — $97,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nUniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. \n \nUniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. \n \nAs AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. \n\n\nUniphore, the global leader in Conversational Service Automation, is looking for a superstar Account Director. As You will report to the SVP of North American Sales and be responsible for driving our sales motion in the North American market for a specific vertical / verticals.\n\n\nA successful candidate for this position is a strong hunter with a passion for customer success, strong analytics and exceptional communication skills. One who can rapidly build energy, business cases, demonstrations and proposals to accelerate business in a new segment to scale revenue from year 1. \n\n\nThis is an amazing opportunity to build and shape a business, client base, culture and take a leading role within a high growth start-up (that happens to be 15 years old and is well funded).\n \nThe ideal candidate has a deep understanding of selling enterprise SaaS products and services into call centers, as well as experience with consultative, value-led sales motions. Must be able to effectively and independently prospect and build pipeline. Ability to forecast and effectively move deals through the pipeline with pace and quality through a disciplined sales methodology. Experience selling into Contact Centers and Customer Experience-focused organizations to senior economic buyers is necessary.\n\n\n\nResponsibilities\n* Act as a key player in our field sales team to drive net new sales and expansion for your territory and build pipeline which will lead to closed sales \n* Drive complex sales cycles orchestrating your client and our team through pre-sales, discovery, and delivery \n* Manage large, complex accounts mapped to the customer's mission and business issues\n* Identify new business and strategically expand revenue growth in key accounts\n* Accountable for achieving financial targets and delivering against customer’s expectations \n\n\n\nExperience / Qualifications \n* 8+ years of sales experience at the Enterprise level\n* Extensive experience selling enterprise SaaS/Cloud based solutions to C-levels with enterprise accounts\n* Proven success with transformational selling and strategy \n* Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment \n* Maintain accurate and timely customer, pipeline, and forecast data \n* Ability to work with people at all levels inside and outside the company \n* Strong negotiation and persuasion skill-set \n* Contact center enterprise sales experience a plus\n* Strong technical understanding of sales tools like Microsoft Office and leading sales platforms like SFDC, Clari, Outreach etc.\n* BA/BS or equivalent experience, MBA preferred\n\n\n\n\n$150,000 - $300,000 a yearCompensation & BenefitsThe anticipated base salary hiring range for this position is: New York: $150,000 Base + $150,000 target variable. $300,000 OTE50/50 split\nThe specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base + variable, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.\n\nUniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.\n \nFor more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.\n\n\nAll applicants - to review our privacy notice, please click here\n\n\nInformation regarding recruiting and phishing scams: \nEmployment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video, Microsoft, Senior and Sales jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York, NY
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nUniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. \n \nUniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. \n \nAs AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. \n\n\nUniphore, the global leader in Conversational Service Automation, is looking for a superstar Account Director. As You will report to the VP of North American Sales and be responsible for driving our sales motion in the North American market for a specific vertical / verticals.\n\n\nThis is a hybrid role reporting into our NYC hub.\n\n\nA successful candidate for this position is a strong hunter with a passion for customer success, strong analytics and exceptional communication skills. One who can rapidly build energy, business cases, demonstrations and proposals to accelerate business in a new segment to scale revenue from year 1. \n\n\nThis is an amazing opportunity to build and shape a business, client base, culture and take a leading role within a high growth start-up (that happens to be 15 years old and is well funded).\n \nThe ideal candidate has a deep understanding of selling enterprise SaaS products and services into call centers, as well as experience with consultative, value-led sales motions. Must be able to effectively and independently prospect and build pipeline. Ability to forecast and effectively move deals through the pipeline with pace and quality through a disciplined sales methodology. Experience selling into Contact Centers and Customer Experience-focused organizations to senior economic buyers is necessary.\n\n\n\nResponsibilities\n* Act as a key player in our field sales team to drive net new sales and expansion for your territory and build pipeline which will lead to closed sales \n* Drive complex sales cycles orchestrating your client and our team through pre-sales, discovery, and delivery \n* Manage large, complex accounts mapped to the customer's mission and business issues\n* Ability to “Walk the Halls” and engage customers, cultivate relationships and become highly integrated into each account\n* Identify new business and strategically expand revenue growth in key accounts\n* Accountable for achieving financial targets and delivering against customer’s expectations \n\n\n\nExperience / Qualifications\n* 8+ years of sales experience at the Enterprise level\n* Extensive experience selling enterprise SaaS/Cloud based solutions to C-levels with enterprise accounts\n* Experience selling into Financial Services\n* Proven success with transformational selling and strategy \n* Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment \n* Maintain accurate and timely customer, pipeline, and forecast data \n* Ability to work with people at all levels inside and outside the company \n* Strong negotiation and persuasion skill-set \n* Contact center enterprise sales experience a plus\n* Strong technical understanding of sales tools like Microsoft Office and leading sales platforms like SFDC, Clari, Outreach etc.\n* BA/BS or equivalent experience, MBA preferred\n\n\n\n\n$175,000 - $350,000 a yearCompensation & BenefitsThe anticipated base salary hiring range for this position is: New York: $175,000 Base + $175,000 target variable. 50/50 split\nThe specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base + variable, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. \n\nUniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.\n \nFor more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.\n\n\nAll applicants - to review our privacy notice, please click here\n\n\nInformation regarding recruiting and phishing scams: \nEmployment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video, Microsoft, Senior and Sales jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York, NY
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nUniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. \n \nUniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. \n \nAs AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. \n\n\nUniphore, the global leader in Conversational Service Automation, is looking for a superstar Account Executive. As the Account Executive you will report to the VP Sales and be responsible for driving our sales motion in the Western market for a specific vertical / verticals.\n\n\nA successful candidate for this position is a strong hunter with a passion for customer success, strong analytics and exceptional communication skills. One who can rapidly build energy, business cases, demonstrations and proposals to accelerate business in a new segment to scale revenue from year 1. \n\n\nThis is an amazing opportunity to build and shape a business, client base, culture and take a leading role within a high growth start-up (that happens to be 15 years old and is well funded).\n \nThe ideal candidate has a deep understanding of selling enterprise SaaS products and services into call centers, as well as experience with consultative, value-led sales motions. Must be able to effectively and independently prospect and build pipeline. Ability to forecast and effectively move deals through the pipeline with pace and quality through a disciplined sales methodology. Experience selling into Contact Centers and Customer Experience-focused organizations to senior economic buyers is necessary.\n\n\n\nResponsibilities \n* Land 3 - 5 new logos per year and build the base to expand the tea\n* Aggressively build high quality / sustainable pipeline within your assigned vertical or verticals. \n* Establish relationships with key business stakeholders, align budgets and timelines to effectively move deals through the pipeline\n* Build strong business cases for clients to fully communicate the problems and opportunities internally and externally\n* Execute a value based selling process focused on industry problems and implications\n* Exhibit an in-depth knowledge of customer and prospect base including requirements and trends\n* Collaborate with field sales on strategic accounts for large deals as required to accelerate early stage pipeline and develop close plans\n* Drive and deliver effective demonstrations and proposals\n* Track and manage all pipeline, opportunity and account activities\n* Report on sales activity to the Head of North American Inside Sales and Chief Business Officer\n* Develop a winning sales strategy to consistently meet and exceed revenue targets within the assigned vertical / verticals\n\n\n\nExperience / Qualifications \n* 6+ years experience selling in technology / software sales, especially in CX or contact center solutions\n* A hunter's mentality and skillset to aggressively build, grow and progress pipeline through the sales cycle\n* Strong analytical, communication and relationship building skills\n* The ability to connect and problem solve with clients\n* Experience in value based selling; strong business case development understanding\n* Ability to establish and perform powerful demonstrations\n* Ability to generate outcome based proposals\n* A growth mindset that measures performance, tests and iterates to find optimal solutions, and leverages data to make strong and informed decisions\n* A strong network of economic buyers and influencers at multiple organizations in North America, developed through a trust advisor relationship.\n* Strong technical understanding of sales tools like Microsoft Office and leading sales platforms like SFDC, Clari, Outreach etc.\n* Experience in communicating value to customers at the highest levels\n* BA/BS or equivalent experience.\n\n\n\n\n$115,000 - $230,000 a yearCompensation & BenefitsThe anticipated base salary hiring range for this position is: New York: $115,000 Base + $115,000 target variable. $230,000 OTE50/50 split.\n\nThe specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base + variable, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. \n\nUniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.\n \nFor more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.\n\n\nAll applicants - to review our privacy notice, please click here\n\n\nInformation regarding recruiting and phishing scams: \nEmployment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video, Microsoft, Senior and Sales jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York, NY
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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