Business Unit Regular, Full time Closing Date: June 17, 2025 The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair, improper or fraudulent practices, to foster fair, efficient and competitive capital markets and confidence in the capital markets, to foster capital formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, and enforcement activities. The OSC also contributes to national and global securities regulation development. We offer a diverse, fair, and flexible work environment and take pride in our challenging and rewarding work. Summary The Senior Crypto and Open Source Intelligence (COSINT) Specialist will be responsible for providing leadership in surveillance, information-gathering and intelligence from blockchains, deep/dark web, social media, forums and other online areas of interest in support of the OSC’s Enforcement Division. The Senior COSINT Specialist will lead the implementation and use of blockchain analytics tools to identify and trace transactions and activities across public ledgers, open source web-based tools and techniques to identify possible violations of the Ontario Securities Act and to conduct surveillance or monitoring of parties identified by Enforcement. The Senior COSINT Specialist will also provide regular direction and coaching to other members of the COSINT team to develop good practices and effective strategies for relevant intelligence, information-gathering and disruption activities, including recommending options for early disruptive actions. The Senior COSINT Specialist is expected to provide recommendations to management and the larger team for optimizing existing technological tools and identifying cost effective monitoring strategies. This position is a critical support function to further develop COSINT strategies and practices and support of the Enforcement Division. Key Duties and Responsibilities Crypto and Blockchain Transactions Lead the use of blockchain tools to trace cryptocurrency transactions across public ledgers to identify illicit activities and support existing investigations. Continuously monitor and evaluate emerging crypto technologies to identify their potential applications in enforcement strategies. Stay ahead of evolving best practices in blockchain forensics. Develop and make recommendations to management on best practices for Enforcement’s crypto functions, help with documenting and updating them as technology needs continue to evolve. Correlate transaction data with OSINT-derived information to link wallets to real-world identities or illicit networks. Coordinate with other teams to support the assessment and investigation of cryptocurrency-based misconduct including fraud by using blockchain data and smart contracts to identify suspicious patterns. Lead the efforts to leverage COSINT to gather evidence from public sources (e.g. crypto platforms, forums, social media) to further assessments and investigations. Produce detailed reports combining crypto analysis and OSINT insights to inform and support the Division’s efforts to identify illicit activities and take appropriate enforcement action. Web Surveillance Responsible for reviewing and making recommendations on surveillance practices with a focus on ensuring that there is an optimization of OSINT work in both early identification of potential threats, and in providing supporting information/reports as part of assessments and investigations. Subject matter expert in web surveillance to identify possible activities for early disruption; will provide daily direction and coaching to the more junior employees on approach and best practices. Identify and apply surveillant measures in deep and dark web spaces to detect early signs of nefarious behaviors. Lead in identifying and providing recommendations to management to modernize technological integration within Enforcement Division’s practices. Project lead for business unit to establish and implement proactive strategies and collaborate with other teams to identify and address issues. Prepare findings and reports for management and other stakeholders. Web Capture Lead and perform web capture function. Responsible for updating as needed the web capture practice within the COSINT unit, including identifying and establishing standard operating procedures and best practices, ensuring standardized processes are followed. Responsible for identifying and implementing new technology and strategies to enhance the web capture practice and providing recommendations to management. Investigate web presence of proposed whistle-blowers to further verify their credibility and prevent any poor media exposure/partnership damages. Determine strategy to create historic captures of websites (wayback machine) to capture previous messaging that may be relevant to investigations. Investigation Support Subject matter expert in conducting early detection on crypto activities (pre-ICO) and on cannabis developments (for high relevancy cases). Further utilize web scrape tools built by analytics team. Act as business partner to assessment and investigatory teams by responding to their requests and needs as it pertains to OSINT-analytics. Provide support to Case Assessment team by diagnosing where particular web traffic, and web chatter is being generated from. Provide direction to other COSINT Specialists to best identify working paths forward, and coach investigation teams to better understand the practices deployed to find their results. Responsible for designing and implementing Division-wide training plan to upskill investigation teams on COSINT practices to support increased integration into regular operations. Relationship Management Work with the larger intelligence, analytics and research team and other teams in Enforcement to identify opportunities to use technology and make recommendations to management to gain efficiencies in assessment, investigations, disruptions and Enforcement operations Develop general COSINT best practices to achieve business objectives. Provide technology advice within Enforcement as required in technology and business processes. Ensure project outcomes and delivery expectations are effectively met and that required support and training are provided to support groups and users. Qualifications Computer Science or other STEM (Science, Technology, Engineering or Math) degree in a related field or equivalent experience. Master’s degree in related technical or military discipline, or equivalent combination of education and professional training/experience, an asset. Proven experience in tracing and analyzing blockchain transactions and activity. Working experience in a Law Enforcement agency, major finance, accounting and/or consulting firms an asset. Minimum 10 years of related experience supporting intelligence analysis and production programs and operations. Advanced knowledge of the principles, methods, processes, and applicable regulations involved in intelligence analysis. Minimum 10 years of in–depth technical expertise in infrastructure technologies Knowledge of current practices and standards related to technical operations, industry trends, and evolving technologies. Knowledge in Encryption Technology with relevant certifications an asset, including but not limited to Certified Information Security Manager (CISM), Certified Information Security Systems Professional (CISSP), GIAC Security Essentials Certification (GSEC). Completion of Information Services certifications an asset, including but not limited to ITIL (Information Technology Infrastructure Library), CompTIA (IT Industry Association), CISSP (Certified Information Systems Security Professional), CISA (Certified Information System Auditor). Demonstrated ability to lead/coach and guide more junior staff by providing regular, clear direction and constructive feedback. Strong understanding of securities related matters as well as cryptocurrencies, blockchains, crypto trading platforms and current social media. Superior team-based skills necessary to collaborate, coach, mentor, inspire and demonstrate a service excellence mindset within the team and other OSC individuals. Strong project management, analytical, problem solving and decision-making skills to evaluate alternatives and provide recommendations on business issues. Ability to express complex technical concepts in business terms. Self-motivated and proactive, with respect to both managing workload and professional development. Ability to work with multiple internal and external stakeholders. Strong oral and written communication skills. Grow your career and make a difference working at the OSC. * OSC Employees: please apply in Workday using the Browse Jobs feature within your Jobs Hub * We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview. The OSC is committed to diversity and providing an inclusive workplace and providing accommodation in accordance with the Accessibility for Ontarians with Disabilities Act and the Human Rights Code. It is our priority to ensure employment opportunities are visible and barrier-free to all under-represented groups including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the 2SLGBTQI+ community, to achieve an employee demographic profile reflective of the demographic profile of Ontarians. The OSC is a proud partner with the following organizations: Ascend Canada, BlackNorth Initiative, Canadian Centre for Diversity and Inclusion, and Pride at Work Canada If you require an accommodation during the recruitment process, please let us know by contacting our confidential inbox [email protected]. Visit Accessibility at the OSC to review the OSC’s policies on accessibility and accommodation in the workplace. At the Ontario Securities Commission (OSC), we carry-out challenging and meaningful work within a collaborative culture to deliver strong investor protection and foster confidence in capital markets. Evolving financial markets mean new ways of thinking, and every day is an opportunity to learn, innovate and grow professionally in a supportive, stimulating workplace. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. The Ontario Securities Commission is an independent Crown agency that regulates Ontario’s capital markets by making rules that have the force of law and by adopting policies that influence the behaviour of capital markets participants. The OSC carries out the powers, duties and functions given to it pursuant to the Securities Commission Act, 2021 . The OSC exercises its regulatory oversight function through the administration and enforcement of Ontario’s Securities Act and Commodity Futures Act and administration of certain provisions of Ontario’s Business Corporations Act. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Crypto, Consulting, Accounting, Senior and Junior jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCA ON Toronto

\nABOUT THE COMPANY\nMilk Moovement is building a world-class team focused on getting the right milk to the right place at the right time. \n\n\nOur growing herd of employees is driven to provide our clients with the data they need to make critical decisions that impact their operations and ultimately your favourite dairy products. \n\n\nWho is Milk Moovement you might ask? We are a young VC-backed company with humble roots and massive ambitions to disrupt the dairy supply chain. We think differently, act nimbly, and always leave things better than we found them.  \n\n\nWe're expanding our team to further our mission. Find us out on Twitter, Instagram, LinkedIn (@milkmoovement), and our home page to learn more or hit “apply” below!\n\n\n\n\nWe will only be considering Canadian applicants at this time. \n\n\nTHE ROLE \nWe’re hiring a Product Manager to join our team! As a Product Manager at Milk Moovement, you will help guide our team in developing scalable enterprise SaaS applications that revolutionize the dairy industry and beyond.\n\n\nThe Logistics, Transportation, and Scheduling (LTS) team is tasked with three of the most important aspects of our platform, all working in tandem to ensure that the right milk gets to the right place at the right time . As a Product Manager at Milk Moovement, you will be the subject matter expert of all things product-related to LTS, including our mobile driver app. You will be embedded on the LTS team working closely with Design, Sales, and Customer Experience to prioritize, plan, and implement new features and products.\n\n\nWHAT YOU’LL BE DOING\n•Define and implement a bold product strategy and roadmap that improves the end-to-end logistics, transportation, and scheduling products\n•Make judicious trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users\n•Collaborate closely with Engineering, Design, and other cross-functional stakeholders to ensure alignment and successful execution of the roadmap\n•Engage directly with customers to gather insights, feedback, and requirements, and translate these into actionable items that address pain points and improve the user experience\n•Develop and maintain a well-defined product backlog with user stories and acceptance criteria\n•Conduct research and develop requirements for new products that incorporate emerging technologies and bring those products successfully (or unsuccessfully with lessons learned) to market\n•Translate metrics and outcomes into qualitative objectives and quantitative goals\n•Work with the Customer Experience team to develop communication strategies, product documentation, and training material for new products and features\n\n\nWHAT WE ARE LOOKING FOR\nMilk Moovement seeks to have a diverse, inclusive, team-oriented, and curiosity driven herd. Our product team lives up to our core values, and we expect you will be excited to do so as well. You will likely have had 4+ years of product management experience leading the end-to-end creation of a product or service at a leading or high-growth technology company, but working in the dairy industry is not required! We will teach you all there is to know about the industry beginning with our dairy 101 course. It is definitely more complicated than you think and that is why we do what we do!\n\n\nWHAT ELSE\n•Experience in B2B, with a strong preference for enterprise SaaS \n•A shipping mentality - having a proven track record of successfully developing and launching products in a cross-functional environment\n•Background in modern logistics software\n•Hands-on involvement in building mobile apps\n•Strong data analytics skills and experience with common tooling (Excel, SQL) to pull your own data, analyze it, and draw meaningful insights\n•Excellent analytical and problem-solving skills, with a data-informed approach to decision-making\n•Strong customer-centric mindset, with a passion for delivering products that make a difference in the lives of our users\n•Enough technical know-how to talk with engineers about technical considerations that impact a product and a desire to learn what you don’t know to help drive decision-making\n•Strong emotion intelligence and communication skills, with the ability to effectively communicate ideas, updates, and direction to internal stakeholders  \n•Experience with agile project management, digital prototyping, and web analytics tools\n•Ability to thrive in a dynamic startup environment\n\n\n\n\n\n$100,000 - $125,000 a year\n\nWHAT WE OFFER\n🐮 Competitive salaries - we’re constantly reevaluating market trends to ensure we meet or exceed industry standards.\n🐮 Equity - Stock option plan on a standard 4 year vesting schedule with a 1 year cliff.\n🐮 Unlimited paid vacation and flex time - unlimited vacation can be vague and difficult to track; we strongly encourage everyone to take at least 2 weeks off per year plus public holidays. The rest is up to you.\n🐮 Health (mental & physical), dental, & HSA coverage across North America.\n🐮 Remote work environment - work from home or from one of our hubs in Halifax and St. John’s.\n🐮 Flexible hours - night owl or early riser? No problem.\n🐮 Tools - need the latest and great software to perform more efficiently? Ask and you shall receive.\n🐮 Quarterly culture events - trivia, robot building, hackathons, etc. We like to keep it fresh and exciting. \n\n\nABOUT OUR CULTURE\n🥛 We’ll drop everything to ensure our customers feel supported.\n🥛 Transparency is ingrained in everything we do.\n🥛 Respect is paramount.\n🥛 We win and lose as a herd - lessons learned are equally as important as the wins.\n🥛 We’re all in this together - our company wide thirst for knowledge is unquenchable.\n🥛 Want to learn a bit more about what makes us moo-nique? Check out our About Us page for company mission, purpose, and values.\n🥛 Did we mention we love puns?!\n\n\nHOW TO APPLY \nTo apply, please submit your resume through our Careers page. Don't forget to complete our Get To Know The Candidate form; we love hearing what your favourite dairy products are!\n\n\nWe always conduct remote interviews to ensure accessibility. This role offers flexibility based on your location and work preferences, and we'll collaborate closely with you because we recognize that each individual has unique circumstances.\n\n\nDon't meet every single requirement? Studies have shown that women and individuals from diverse backgrounds may hesitate to apply for positions unless they meet nearly every qualification. At Milk Moovement, we are deeply committed to enhancing our approach to creating a diverse, inclusive, and value driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we  encourage you to apply anyway. You may well  be the right candidate for this role or others!\n\n\nMilk Moovement is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Milk Moovement is committed to providing reasonable accommodations for individuals with disabilities during the application and interview process. If you require an accommodation, please notify your Recruiter. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Mobile jobs that are similar:\n\n $100,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario

\nFlipp is a pre-IPO company on a mission to help shoppers provide for their families by making life more affordable by leveraging technology. We work with the largest retailers and manufacturers in the world to help them transform their businesses and connect them with millions of shoppers through our next-generation digital shopping marketplace. Our award-winning Flipp app is used by millions of shoppers every week to make better purchase decisions and to save 20-40% off their bills.\n\nWith the recent increase in costs of living, Flipp’s mission has never been more relevant. Flipp’s Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content. These experiences help Shoppers decide what to buy and where to buy it. Flipp then connects those retailer and manufacturer experiences to millions of shoppers through Flipp’s owned and operated channels.\n\nThe Content Solutions Lead manages the tech solutions needed to provide additional value to our retailer partners. Working closely with Partner Technology, Customer Success, Content Production, Sales Engineer, Product and Engineering teams to design and build feasible, scalable solutions that meet our business objectives. In this role, you will be required to 1) Manage the delivery of our integrated solution 2) Provide technical integrated solutions and strategies that support our implementation teams 3) Identify and cultivate a culture of innovation that provides value for our retailer partners. This is a full-time contract position until January 2026. \nWhat you'll get the opportunity to do:\n\n\n* \n\nSolution Creation & Tech Enablement:\n\n\n* Develop cross-team tech solutions that external-facing partners can leverage during implementation through leveraging retailer feedback and Flipp product knowledge. (Example: Tech Playbooks, Training Assets, Documentation)\n\n* Create engaging content that supports our team through the implementation process plus boost retailer onboarding experience. Content should address best known solutions/practices that can resolve prospective pain points, goals, and both business and technical obstacles. \n\n* Design & deliver knowledge learning session that cultivates learning & development\n\n\n\n\n\n* \n\nSolution Design & Data Analysis\n\n\n* Research, understand, and share industry trends and/or challenges in order to evolve our solution approach.\n\n* Collect & Analyze qualitative & quantitative data such as surveys, user feedback, and analytics to formulate impactful strategies & tactics (decision matrix). \n\n* Asks the right questions to accurately bring up core themes, champion opportunities and provide sound implementable solutions.\n\n\n\n\n\n* \n\nProject Management:\n\n\n* Break down project objectives and milestones with involved implementation parties based on agreed-upon timelines (Visual Design, Solutions, Engineering).\n\n* Anchor the delivery of a solution; ensure deadlines are met, and champion the communication to key stakeholders on a project (ex. Product, Engineering, Partner Technology Customer Success, Retail Technical Sales and/or retailer partners).\n\n* Perform impact/effort, and risk analysis throughout the development of a project.\n\n\n\n\n\n\n\nWhat you'll bring to the team:\n\n\n* 3+ years experience with demonstrated industry experience in client services, technical pre-sales, technical account management or project management\n\n* Experience with automation, consolidating workflows, and creating effective best practices.\n\n* Previous experience mentoring and/or coaching team members for performance\n\n* Experience working with cross-functional teams; specifically, with Product, Sales, Analytics and Engineering towards a common goal\n\n* Demonstrated  experience managing and delivering internal and external projects\n\n* Familiarity with web technologies, such as JavaScript, APIs, and JSON\n\n* Familiarity with Product Management, Digital Asset Management, E-commerce systems and others would be an asset, but not required\n\n* PMP is a nice to have, but not required\n\n\n\n\n \n\n\nHere’s how we work:\n\nFrom working with top technologies to sending you to industry-leading conferences, we will make sure you have all that you need to expand your knowledge and grow your career. We have a trust-based culture where all team members are empowered to work in the way that’s best for them to thrive.\n\nOur culture is at the centre of all that we do. We have been recognized through numerous accolades over the past three years including Best Workplaces in Canada, Deloitte 50 Best Managed, Best Workplaces in Canada for Women, Most Admired CEO and Top 10 Most Admired Corporate Cultures.\nHere’s how to apply:\n\nIf you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.\n\nFlipp is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations are available on request for all aspects of the selection process.\n\n#LI-AS1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Sales jobs that are similar:\n\n $57,500 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada

Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects.  You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base.  You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\nPOSITION SUMMARY \nThe Implementation Manager’s main focus is to provide world-class customer service while ensuring that the customer moves efficiently through the onboarding process, all while driving value recognition through consultation and guidance of their UpKeep deployment.\n\n\n\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES  \n* Work with new customers to configure and deploy their UpKeep account to meet their specific business needs.\n* Serve as an UpKeep and Implementation subject matter expert by acting as the key Project Manager ensuring accurate completion of numerous onboarding tasks.\n* Manage implementation end to end as the key driver responsible for the success of the project.\n* Understand and use project management concepts, i.e. scope management, issue management, time management and client management. \n* Facilitate training programs including hosting remote training, creating training materials and standard operating procedures.\n* Provide an excellent customer experience through high-quality communication and interactions. \n* Assist customers with the mapping and migration of data into UpKeep.\n* Supports system integrations between UpKeep and other software. \n* Work closely with multiple departments to ensure a successful deployment.  \n* Establish and maintain relationships with internal/external executive sponsors, key stakeholders, and project team members.\n* Identify areas for improvement in the customer experience, both in our product and processes.\n* Advocate for customer needs and issues cross-departmentally.\n* Document lessons learned and recommended process improvement.\n\n\n\nEXPERIENCE\n* Bachelor's Degree a plus in business, communications, or similar field \n* 4+ years experience in customer facing role; SaaS Implementations experience preferred\n* Proven project management skills, and the ability to synthesize complex requirements into deliverables.\n* Experience with using Salesforce\n\n\n\nKNOWLEDGE\n* Self-starter that thrives in fast-paced environments with the demonstrated capacity to lead, motivate and work well with others\n* Outstanding analytical, problem-solving, organization, prioritization and multitasking skills \n* Excellent in-person and web presentations skills\n* Strong written and verbal communication skills\n* Proven business acumen\n* Maintain project plan and other project documents\n* Must be assertive, receptive to input, skillful at managing relationships (personable, persuasive)\n* Experience with Cloud & SaaS domain knowledge\n* Quickly synthesize discussions and conversations into detailed meeting notes\n* Detail oriented, organized, and can quickly diagnose and fix implementation issues, while also looking for continuous improvement.\n* Communication and relationship-building skills, as this role requires cross-functional collaboration with diverse stakeholders.\n* Ability to set and communicate clear expectations\n* Ability to work effectively and achieve results in ambiguous situations\n* Independent, adaptable and can thrive in a fast-paced environment\n\n\n\nDESIRED BEHAVIORS \n* Receptive to change – is flexible. Seeks and adopts improved approaches and processes.\n* Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.\n* Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.\n* Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. \n* Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. \n* Communicates ideas – respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. \n* Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.  \n* Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. \n* Act as a good citizen of UpKeep.\n\n\n\n\n$72,500 - $77,500 a year\n\nEven if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Engineer jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote