\nWho We Are \n\nRefleXion elevates radiopharmaceuticals from drugs that help identify cancer to guides that actively direct external beam radiotherapy by leveraging tumor biology. Designated an FDA Breakthrough Device for lung tumors, RefleXion's SCINTIX® biology-guided radiotherapy aims to overcome long-standing barriers preventing definitive radiotherapy for metastatic disease. FDA-cleared SCINTIX therapy automates targeting and motion management for use in FDG-guided treatment of lung and bone tumors that arise from primary lung and bone cancers or are metastases from other primary cancers. In strategic collaborations with industry-leading radiopharmaceutical companies, RefleXion is co-developing and co-commercializing disease-specific radiotracers for treating late-stage cancers.\n\nFind out more about RefleXion and SCINTIX therapy at reflexion.com.\n\nStay up to date with RefleXion by following our channels here:\n\nLinkedIn, X (formerly Twitter), Instagram, Facebook, and YouTube.\n\nAbout This Role \n\nThe Senior Technical / Product Support Engineer will provide first-level response to customers and Field Service Engineers (FSEs) in support of the clinical use of RefleXion’s revolutionary medical equipment. The Senior Technical / Product Support Engineer will utilize technical knowledge about the hardware and software applications to effectively troubleshoot and resolve issues or escalate and dispatch to the appropriate resources. As the front-line response to customers, the Senior Technical / Product Support Engineer has the highest level of professional representation and commitment to customer success.\n\nWhat You Will Be Doing \n\n\n* Provide direct customer support for RefleXion’s custom system hardware and software used in a clinical treatment setting\n\n* Provide exceptional response to customer issues by ensuring prompt resolution or follow-up actions immediately from the initial customer phone call\n\n* Utilize diagnostic tools and knowledge management system to troubleshoot and resolve reported hardware and software issues\n\n* Understand and perform log analysis to troubleshoot and determine root cause\n\n* Ask customers targeted questions to quickly understand the root of the problem and talk them through a series of actions until they’ve solved the issue\n\n* Follow standard procedures for escalating to next-level support or dispatching Field Service resources as appropriate\n\n* Provide remote support to Field Service Engineers during installations, maintenance or repair activities\n\n* Provide support for in-house training systems\n\n* Ensure all service calls and activities are documented and transacted appropriately in RefleXion’s customer relationship management (CRM) application (Salesforce)\n\n* Monitor the installed base system performance and direct proactive service as required to prevent system downtime\n\n* Contribute to the development and continuous improvement of effective and efficient support service activities\n\n* Provide feedback to Engineering for service-related product improvements\n\n* Travel to customer sites to assist local FSEs for complex issue escalations/resolution\n\n* Work with Engineering to adapt relevant manufacturing rework instructions for use in the field (write Technical Service Bulletins)\n\n* Develop and deliver training materials and programs for other TSEs and FSEs\n\n* Document experiences for use in RefleXion’s Knowledgebase system\n\n* Act as a leader within the Tech Support and Field Service organization. Good influence on new TS and FS team members and act as a mentor when needed\n\n* Other duties as assigned\n\n\n\n\nWhere You Will Do This Job  \n\n\n* Remote - This position will allow the successful candidate to work a primarily remote schedule. They must be based in the Eastern US and and will be required to travel to RefleXion customers and come into the RefleXion office in Hayward, CA for training, meetings and other events as needed.\n\n\n\n\nWhat We Need \n\n\n* Bachelors of Science (BS) in biomedical, electrical, mechanical engineering or closely related discipline or commensurate direct technical support experience\n\n* 8 years of technical support or field service experience with complex equipment\n\n* 3 years of technical support engineer experience with medical device\n\n* Deep understanding of healthcare IT infrastructure, including networking, connectivity, and compliance with industry standards such as HIPAA\n\n* Ability to travel up to 33% to support customers in the field as needed; more travel within first year to Corporate offices in Hayward, CA for training \n\n* Willing and able to be available by cell phone evenings and weekends if needed\n\n* Experience with reading and interpreting complex schematics for use in troubleshooting\n\n* Outstanding communication skills (verbal and written)\n\n* Excellent customer support skills\n\n* Proven ability to diagnose and resolve technical problems (both hardware and software) on complex electro-mechanical devices that use highly sophisticated software\n\n* Experience with use of data analytics for predictive maintenance and error detection, and the use of system log files for diagnosis and performance analysis\n\n* Ability to learn new software tools quickly\n\n* Ability to analyze log files for diagnosing system issues\n\n* Experience with CRM platforms required\n\n* High level of attention to detail and accuracy\n\n* Critical thinking skills and proactive problem-solver\n\n* Skilled at building strong relationships with customers through effective communication, professionalism, and resolution of issues\n\n\n\n\nWays To Stand Out \n\n\n* Technical support or field service experience with medical LINACs or diagnostic equipment (CT or MRI scanners) preferred\n\n* Experience in a compliance-oriented and highly regulated environment; FDA Quality System Regulation (QSR) preferred\n\n* Experience with Salesforce Field Service Lightning (CRM) desirable\n\n\n\n\nWhat You Will Love About Working with Us!\n\n\n* The opportunity to work with a passionate, driven team in a pre-IPO start-up environment\n\n* Flexible work location and schedule available for many positions - see above for specific work location for this position\n\n* Competitive compensation and Pre–IPO stock option packages\n\n* Medical (both HMO and PPO options), Dental and Vision\n\n* Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (DCFSA)\n\n* Pre-tax Commuter Benefits\n\n* Employee Assistance Program (EAP)\n\n* 401(k)\n\n* 3 Weeks/Year PTO Accrual rate to start and 12 Paid Company Holidays\n\n* Employer paid Life Insurance, short-term and long-term disability\n\n* RefleXion Benefit Hub –Company exclusive discounts and deals on a variety of sites and items\n\n* Weekly catered on-site lunches as well as kitchens filled with a variety of healthy and delicious food and drinks – including an espresso machine and panini stations!\n\n* Employee Events – Variety of Workshops, Lunch ‘n Learns, Financial Wellness education, Regular “Coffee Chats” with Executive Leadership, Scavenger Hunts, Company Milestone celebrations and more!\n\n* Electric car charging stations on site\n\n\n\n\nThe pay range for this role is $100,000 - $150,000 annually.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include bonus, stock, benefits and/or other applicable variable compensation.\n\nValues and Diversity \n\nRefleXion is an equal opportunity employer. All aspects of employment including the decision to hire will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, disability/medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior and Engineer jobs that are similar:\n\n $55,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhiladelphia, Pennsylvania, United States

Position Overview\n\nWe are looking for a Solutions Engineer at SingleStore who is passionate about removing data bottlenecks for their customers and enabling real-time data capabilities to some of the most difficult data challenges in the industry. In this role you will work directly with our sales teams, and channel partners to identify prospective and current customer pain points where SingleStore can remove those bottlenecks and deliver real-time capabilities. You will provide value-based demonstrations, presentations, and support proof of concepts to validate proposed solutions.\n\nAs a solutions engineer at SingleStore, you must share our passion for real-time data, fast analytics, and simplified data architecture. You must be comfortable in both high executive conversations as well as being able to deeply understand the technology and its value-proposition.\nAbout our Team\n\nAt SingleStore, the Solutions Engineering team epitomizes a dynamic blend of innovation, expertise, and a fervent commitment to meeting complex data challenges head-on. This team is composed of highly skilled individuals who are not just adept at working with the latest technologies but are also instrumental in ensuring that SingleStore is the perfect fit for our customers.\n\nOur team thrives on collaboration and determination, building some of the most cutting-edge deployments of SingleStore data architectures for our most strategic customers. This involves working directly with product management to ensure that our product is not only addressing current data challenges but is also geared up for future advancements.\n\nBeyond the technical prowess, our team culture is rooted in a shared passion for transforming how businesses leverage data. We are a community of forward-thinkers, where each member's contribution is valued in our collective pursuit of excellence. Our approach combines industry-leading engineering, visionary design, and a dedicated customer success ethos to shape the future of database technology. In our team, every challenge is an opportunity for growth, and we support each other in our continuous learning journey. At SingleStore, we're more than a team; we're innovators shaping the real-time data solutions of tomorrow.\nResponsibilities\n\n\n* Engage with both current and prospective clients to understand their technical and business challenges\n\n* Present and demonstrate SingleStore product offering to fortune 500 companies.\n\n* Enthusiastic about the data analytics and data engineering landscape\n\n* Provide valuable feedback to product teams based on client interactions\n\n* Stay up to date with database technologies and the SingleStore product offerings\n\n\n\nQualifications\n\n\n* Minimum of 3 years experience in a technical pre-sales role\n\n* Broad range of experience within large-scale  database and/or data warehousing technologies\n\n* Excellent presentation and communication skills, with experience presenting to large corporate organizations\n\n* Experience with Kubernetes and Linux is a plus\n\n* Ability to communicate complex technical concepts for non-technical audiences.\n\n* Strong team player with interpersonal skills\n\n* Preferred experience with data engineering tools  such as Apache Spark, Apache Kafka, and ETL Tools such as Talend or Informatica.  \n\n* Next generation' personality (Cloud, AI experience)\n\n* Experience with some cutting edge Cloud Products/Companies\n\n* Demonstrated proficiency in ANSI SQL query languages\n\n* Demonstrated proficiency in Python, Scala or Java\n\n* Understanding of private and public cloud platforms such as AWS, Azure, GCP, VMware\n\n* Preferred experience with prompt Engineering\n\n\n\n\n\n\n\nSingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. \n\nConsistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.\n\nTo all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.\n\n#li-remote #remote-li \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Sales and Engineer jobs that are similar:\n\n $50,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPune, Maharashtra, India

Junior SE Position Overview\n\nWe are looking for a SingleStore Solutions Engineer who is passionate about removing data bottlenecks for their customers and enabling real-time data capabilities to some of the most difficult data challenges in the industry. In this role you will work directly with our sales teams, and channel partners to identify prospective and current customer pain points where SingleStore can remove those bottlenecks and deliver real-time capabilities. You will provide value-based demonstrations, presentations, and support proof of concepts to validate proposed solutions.\n\nAs a SingleStore solutions engineer, you must share our passion for real-time data, fast analytics, and simplified data architecture. You must be comfortable in both high executive conversations as well as being able to deeply understand the technology and its value-proposition.\nAbout our Team\n\nAt SingleStore, the Solutions Engineer team epitomizes a dynamic blend of innovation, expertise, and a fervent commitment to meeting complex data challenges head-on. This team is composed of highly skilled individuals who are not just adept at working with the latest technologies but are also instrumental in ensuring that SingleStore is the perfect fit for our customers.\n\nOur team thrives on collaboration and determination, building some of the most cutting-edge deployments of SingleStore data architectures for our most strategic customers. This involves working directly with product management to ensure that our product is not only addressing current data challenges but is also geared up for future advancements.\n\nBeyond the technical prowess, our team culture is rooted in a shared passion for transforming how businesses leverage data. We are a community of forward-thinkers, where each member's contribution is valued in our collective pursuit of excellence. Our approach combines industry-leading engineering, visionary design, and a dedicated customer success ethos to shape the future of database technology. In our team, every challenge is an opportunity for growth, and we support each other in our continuous learning journey. At SingleStore, we're more than a team; we're innovators shaping the real-time data solutions of tomorrow.\nResponsibilities\n\n\n* Engage with both current and prospective clients to understand their technical and business challenges\n\n* Present and demonstrate SingleStore product offering to fortune 500 companies.\n\n* Enthusiastic about the data analytics and data engineering landscape\n\n* Provide valuable feedback to product teams based on client interactions\n\n* Stay up to date with database technologies and the SingleStore product offerings\n\n\n\n\n \nQualifications\n\n\n* Excellent presentation and communication skills, with experience presenting to large corporate organizations\n\n* Ability to communicate complex technical concepts for non-technical audiences.\n\n* Strong team player with interpersonal skills\n\n* Broad range of experience within large-scale  database and/or data warehousing technologies\n\n* Experience with data engineering tools  Apache Spark, Apache Flink,Apache Airflow\n\n* Demonstrated proficiency in ANSI SQL query languages\n\n* Demonstrated proficiency in Python, Scala or Java\n\n* Understanding of private and public cloud platforms such as AWS, Azure, GCP, VMware\n\n\n\n\n\nSingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. \n\nConsistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.\n\nPlease note that SingleStore's COVID-19 vaccination policy requires that team members in the United States be up to date with the current CDC guidelines for their vaccinations with one of the United States FDA-approved vaccine options to meet in person for SingleStore business or to work from one of our U.S. office locations. [It is expected that this will be a requirement for this role]. If an exemption and/or accommodation to our vaccination policy is requested, a member of the Human Resources department will be available to begin the interactive accommodation process.\n\nTo all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.\n\n#li-remote #remote-li \n\nSingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. \n\nOur benefits package for this role includes: stock options, flexible paid time off, monthly three-day weekends, 14 weeks of fully-paid gender-neutral parental leave, fertility and adoption assistance, mental health counseling, 401(k) retirement plan, and rich health insurance offerings—including medical, dental, vision and life and disability insurance. \n\nSingleStore’s base salary range for this role, if based in California, Colorado, Washington, or New York City is: $X - $X USD per year\n\nFor candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Junior, Sales and Engineer jobs that are similar:\n\n $37,500 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRaleigh, North Carolina, United States

\nIn 2016, we founded Provi as an innovative ordering solution, aimed to disrupt the 240-billion dollar alcohol industry with a product that would move beyond the constant chaos: the texts, paper stacks, missed phone calls and lost communication that has dominated the purchasing workflow between buyers and distributors for decades.\n\n\nToday, Provi is better than ever. We’ve created a best-in-class ordering solution that better connects beverage alcohol professionals across 35 states and growing, with more than 750,000 product listings that make up the most expansive and trusted database of U.S. distributor portfolios.\n\n\nProvi is looking to fuel its growth by hiring a Sales & Implementation Engineer to work alongside the engineering and businesses teams bringing Provi to new customers. We are looking for someone who is accustomed to working with customer’s complex data to integrate and close large deals. In this role, you will work directly with the sales team to understand the needs of our customers and bring Provi to the distributors’ retailer audience. We have phenomenal customer interest and are looking for you to help bring Provi to even more customers and retailers.\n\n\nWhat you’ll be doing\n- Collaborate with the sales team to understand distributor requirements and provide sales support\n- Collaborate with distributors to assess their needs and determine solution requirements - understanding existing capabilities and identifying need for new solutions\n- Act as the main point of contact for the Provi project implementation team and work with the distributor to drive their required implementation tasks to completion\n- Assist Provi’s engineering team in setting up API permissions, roles, products, and implementation needs\n- Assist in the response of any technical and how-to questions from the distributor\n- Identify opportunities for Engineering to streamline and scale integrations\n- Escalate any issues delaying the go-live date to the executive management team with plan to mitigate delay if appropriate\n- Transition the distributor to Account Management once the customer has launched\n- Balance and prioritize multiple distributor integrations in tandem at various stages of the integration lifecycle \n\n\nOn day one you’ll expect to have:\n- Minimum 5 years of experience working with customers in a pre-sales or post-sales technical role\n- Understanding and experience with data architecture, data analytics and cloud technology \n- Hands on experience with cloud data warehouse and data lake platforms\n- Hands on experience with SQL\n- Hands on experience with Python preferred\n- Experience working with modern data technology (e.g. dbt, spark, containers, devops tooling, orchestration tools, git) a plus \n- Customer-facing skills to effectively communicate our vision to a wide variety of technical and executive audiences \n- University degree in computer science, engineering, mathematics or related fields, or equivalent experience.\n\n\n\n\n\nWhat you can do at Provi:\n\n\nMake an impact: Work directly with the management team to help grow the business.\nFind your groove and grow: Provi keeps growing and you should too. Expand your skill set, diversify your experience and develop along with us.\nEnjoy competitive benefits: Health, Dental, Vision, 401K with match, Commuter Perks, Long/Short Term Disability, Employee Assistance Program, Unlimited PTO and ½ day Fridays in the Summer.\nBe a part of something big: Join a dynamic and innovative team that is working to change a major industry. \n\n\nIn compliance with local law, we are disclosing the compensation range for this role above. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies, and work location. Base pay is just one component of the Company's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, the Company provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).\n\n\nProvi is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.\n\n\nIf you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at [email protected]. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python, DevOps, Cloud, API, Sales and Engineer jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nRestaurant365 is looking for an experienced Data Engineer to join our data warehouse team thatenables the flow of information and analytics across the company. The Data Engineer will participate in the engineering of our enterprise data lake, data warehouse, and analytic solutions. This is a key role on a highly visible team that will partner across the organization with business and technical stakeholders to create the objects and data pipelines used for insights, analysis, executive reporting, and machine learning.  You will have the exciting opportunity to shape and grow with a high performingteam and the modern data foundation that enables the data-driven culture to fuel the company’s growth.  \n\n\n\nHow you'll add value: \n* Participate in the overall architecture, engineering, and operations of a modern data warehouse and analytics platforms.  \n* Design and develop the objects in the Data Lake and EDW that serve as core building blocks for the semantic layer and datasets used for reporting and analytics across the enterprise. \n* Develop data pipelines, transformations (ETL/ELT), orchestration, and job controls using repeatable software development processes, quality assurance, release management, and monitoring capabilities. \n* Partner with internal business and technology stakeholders to understand their needs and then design, build and monitor pipelines that meet the company’s growing business needs. \n* Look for opportunities for continuous improvements that automate workflows, reduce manual processes, reduce operational costs, uphold SLAs, and ensure scalability. \n* Use an automated observability framework for ensuring the reliability of data quality, data integrity, and master data management.  \n* Partner closely with peers in Product, Engineering, Enterprise Technology, and InfoSec teams on the shared enterprise needs of a data lake, data warehouse, semantic layer, transformation tools, BI tools, and machine learning. \n* Partner closely with peers in Business Intelligence, Data Science, and SMEs in partnering business units o translate analytics and business requirements into SQL and data structures \n* Responsible for ensuring platforms, products, and services are delivered with operational excellence and rigorous adherence to ITSM process and InfoSec policies. \n* Adopt and follow sound Agile practices for the delivery of data engineering and analytics solutions. \n* Create documentation for reference, process, data products, and data infrastructure \n* Embrace ambiguity and other duties as assigned. \n\n\n\nWhat you'll need to be successful in this role: \n* 3-5 years of engineering experience in enterprise data warehousing, data engineering, business intelligence, and delivering analytics solutions \n* 1-2 years of SaaS industry experience required \n* Deep understanding of current technologies and design patterns for data warehousing, data pipelines, data modeling, analytics, visualization, and machine learning (e.g. Kimball methodology) \n* Solid understanding of modern distributed data architectures, data pipelines, API pub/sub services \n* Experience engineering for SLA-driven data operations with responsibility for uptime, delivery, consistency, scalability, and continuous improvement of data infrastructure \n* Ability to understand and translate business requirements into data/analytic solutions \n* Extensive experience with Agile development methodologies \n* Prior experience with at least one: Snowflake, Big Query, Synapse, Data bricks, or Redshift  \n* Highly proficient in both SQL and Python for data manipulation and assembly of Airflow DAG’s. \n* Experience with cloud administration and DevOps best practices on AWS and GCP and/or general cloud architecture best practices, with accountability cloud cost management \n* Strong interpersonal, leadership and communication skills, with the ability to relate technical solutions to business terminology and goals \n* Ability to work independently in a remote culture and across many time zones and outsourced partners, likely CT or ET  \n\n\n\nR365 Team Member Benefits & Compensation\n* This position has a salary range of $94K-$130K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. \n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n#BI-Remote\n\n\n$90,000 - $130,000 a year\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, InfoSec, Python, Accounting, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\nPOSITION SUMMARY \nThe Implementation Manager’s main focus is to provide world-class customer service while ensuring that the customer moves efficiently through the onboarding process, all while driving value recognition through consultation and guidance of their UpKeep deployment.\n\n\n\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES  \n* Work with new customers to configure and deploy their UpKeep account to meet their specific business needs.\n* Serve as an UpKeep and Implementation subject matter expert by acting as the key Project Manager ensuring accurate completion of numerous onboarding tasks.\n* Manage implementation end to end as the key driver responsible for the success of the project.\n* Understand and use project management concepts, i.e. scope management, issue management, time management and client management. \n* Facilitate training programs including hosting remote training, creating training materials and standard operating procedures.\n* Provide an excellent customer experience through high-quality communication and interactions. \n* Assist customers with the mapping and migration of data into UpKeep.\n* Supports system integrations between UpKeep and other software. \n* Work closely with multiple departments to ensure a successful deployment.  \n* Establish and maintain relationships with internal/external executive sponsors, key stakeholders, and project team members.\n* Identify areas for improvement in the customer experience, both in our product and processes.\n* Advocate for customer needs and issues cross-departmentally.\n* Document lessons learned and recommended process improvement.\n\n\n\nEXPERIENCE\n* Bachelor's Degree a plus in business, communications, or similar field \n* 4+ years experience in customer facing role; SaaS Implementations experience preferred\n* Proven project management skills, and the ability to synthesize complex requirements into deliverables.\n* Experience with using Salesforce\n\n\n\nKNOWLEDGE\n* Self-starter that thrives in fast-paced environments with the demonstrated capacity to lead, motivate and work well with others\n* Outstanding analytical, problem-solving, organization, prioritization and multitasking skills \n* Excellent in-person and web presentations skills\n* Strong written and verbal communication skills\n* Proven business acumen\n* Maintain project plan and other project documents\n* Must be assertive, receptive to input, skillful at managing relationships (personable, persuasive)\n* Experience with Cloud & SaaS domain knowledge\n* Quickly synthesize discussions and conversations into detailed meeting notes\n* Detail oriented, organized, and can quickly diagnose and fix implementation issues, while also looking for continuous improvement.\n* Communication and relationship-building skills, as this role requires cross-functional collaboration with diverse stakeholders.\n* Ability to set and communicate clear expectations\n* Ability to work effectively and achieve results in ambiguous situations\n* Independent, adaptable and can thrive in a fast-paced environment\n\n\n\nDESIRED BEHAVIORS \n* Receptive to change – is flexible. Seeks and adopts improved approaches and processes.\n* Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.\n* Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.\n* Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. \n* Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. \n* Communicates ideas – respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. \n* Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.  \n* Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. \n* Act as a good citizen of UpKeep.\n\n\n\n\n$72,500 - $77,500 a year\n\nEven if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Engineer jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote