\nAbout Super.com\n\n\nWe started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.  \n\n\nWe are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.\n\n\nAbout this team\n\n\nAs a data analyst you will be reporting into a centralized Analytics & Data Science team designed to foster the data driven culture at Super. The multi-disciplinary team you will be embedded within is the driving force behind converting prospects into members of our platform and ensuring their continued engagement with our innovative fintech solutions. Our team operates at the intersection of data-driven solution-making and novel financial product development. We are devoted to rapidly testing new product ideas while enhancing acquisition channels and testing marketing strategies to attract high-intent, quality members.\n\n\nAbout this role\n\n\nWe are seeking a qualified Data Analyst to embed within our fintech cross-functional team, focusing on card product acquisitions and customer engagement. In this critical role, you will dive into elaborate datasets related to financial transactions, customer behavior, and card usage patterns. Your primary accountability will be to answer strategic business questions, leverage this data to generate insightful analyses and drive our acquisition strategies by fostering robust engagement.\n\n\nA significant aspect of your role will involve ensuring the integrity and accuracy of our data. You will conduct detailed investigations into our data quality, querying data at a granular level to verify the effectiveness of our tracking and analytics systems. With your strong analytical acquirements and a data-driven mindset, you will excel in quantitative analysis, using your expertise to help our team structure, visualize, and interpret large datasets.\n\n\nThis position offers a dynamic and impactful opportunity to assume ownership of your work as you conduct in-depth analyses to debug, QA, and refine our data processes. You will collaborate closely with key stakeholders, including the PM of Fintech, Acquisitions and Engagement, to address some of the most pressing and influential questions facing our business.\n\n\nYour work will be pivotal in shaping our strategies for customer acquisitions and engagement, and you will gain exposure to a wealth of data that will inform and guide our outcomes in the fast-evolving fintech landscape.\n\n\n\nResponsibilites\n* Data-driven Culture: As an ambassador for our data-driven culture, you will leverage elaborate datasets to generate actionable insights that influence product strategy and drive results. Specifically, you will analyze customer behaviors and trends related to our card product acquisitions and engagement, using data to enhance decision making, marketing campaigns, customer outreach efforts and more.\n* Investigate Trends & Anomalies: With a keen eye for detail, you will investigate and analyze trends and anomalies in card product performance. This includes assisting debugging efforts and drilling down into data to uncover the root causes of changes in customer acquisition rates and engagement levels. Your insights will help in fine-tuning our strategies and improving product offerings.\n* Data Management: you will access, clean and organize raw data in a way that makes sense for you, your team and your stakeholders\n* Business Awareness: you will assess the why behind our data-driven insights, and how the data both explains and impacts our business outcomes.  This includes analyzing how different customer segments answer to our card offerings and identifying opportunities to enhance customer satisfaction and devotion.\n\n\n\nPreferred Experience\n* Familiarity with tools such as DBT, Amplitude, Snowflake, Looker & Git.\n* Experience to independently collaborate with business stakeholders and create data models designed to address specific questions and uncover valuable business insights.\n* Bachelors in STEM and an advanced degree in Analytics, Data Science or equivalent.\n\n\n\nWe've Got You Covered\n* Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets  \n* We are remote first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms \n* Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit\n* We welcome new family additions with generous parental leave and a flexible return-to-work plan\n* This is just scratching the surface– see our careers site for a more detailed overview of our perks & benefits\n\n\n\n\n$65,000 - $110,000 an hourAs part of our compensation philosophy at Super.com we benchmark roles based on geographic location. The base salary range for this position is $65,000 USD - $110,000 USD\n\nWe Believe in Equal Opportunity \n\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\n\nAccommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Embedded, Travel, Marketing and Non Tech jobs that are similar:\n\n $62,500 — $155,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago

\nWe are looking for a Senior Data Scientist to drive analytics efforts targeted at enhancing end user experience within Spring Health's software applications. You will be embedded in a product development team focusing on the member experience which ensures that Spring Health benefit-eligible employees receive care in the most appropriate and effective way for their mental health journey. In this role, you will help your team to uncover and prioritize new product opportunities and make impact across the entire initiative launch cycle—from data collection design to experimentation to synthesizing actionable learnings and influencing product strategy. \n \n\nWhat you’ll be doing: \n\n\n* Conduct data analyses that influence the product strategy for improving the member experience. \n\n* Lead experimentation to help the product team reason about the impact their features are having on the member experience. \n\n* Collaborate with product, engineering, design, and UXR leads on defining key indicators of the quality of our member experience and uncovering opportunities to improve the user experience\n\n* Investigate user and care segmentation patterns to identify key product opportunities beyond therapy.\n\n* Collaborate with researchers to evaluate how coaching and other care options impact clinical outcomes. \n\n* Build necessary data models to enable analytics and reporting, and partner with data engineering on best practices. \n\n* Lead prioritization and roadmapping discussions from a data science perspective\n\n* Use appropriate advanced methods, from experimentation techniques to causal inference and statistical modeling, for deep-dive analyses around member engagement patterns from enrollment through to retention.\n\n* Work with other data scientists and ML engineers to identify, prioritize, develop, and measure data-centric product features like personalized recommendations and adaptive care pathing. \n\n\n\n \n\nWhat we expect from you:\n\n\n* 5+ years of professional data science experience\n\n* Hands-on experience with experimentation and hypothesis testing\n\n* Proficiency with SQL and Python or R\n\n* Comfort with wrangling event log data\n\n* Experience with data modeling via dbt or similar tools\n\n* Experience working with data visualization and BI tools (e.g. Looker, Tableau) \n\n* Facility with a product development process in the context of a software product\n\n* Excellent verbal and written communication skills to guide and make recommendations to technical and non-technical business partners\n\n* Proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and business impact in a fast-paced environment\n\n* Passion for successfully navigating ambiguous problem areas and learning new approaches\n\n* Willingness to travel (at least 1 time per year) to NYC for collaborative sessions and summits with the team\n\n\n\n \n\nWhat we’d love to see (bonus):\n\n\n* Familiarity with marketing SaaS metrics (e.g., CAC) and an interest in applying such efficiency models to novel domains.\n\n* Exposure to building and/or evaluating recommendation algorithms, tuning search and sorting algorithms is preferred\n\n\n\n \nThe target salary range for this position is $159,100 - $194,150, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\nYou will be held accountable to an exceptionally high bar and impact\n\nThis may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\nYou will be challenged to set and protect your own boundaries\n\nYou will create processes & products that have never existed before\n\nYou will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be\n\nChange is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\nYou get to be surrounded by some of the brightest minds in the field  \n\nYou get to learn and grow at an extremely accelerated pace\n\nYou will experience transparency, integrity, &  humility from leadership \n\nYou will be empowered to constantly challenge the status quo\n\nYou get the space to experiment & innovate\n\nYou get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\nYou will become more resourceful and resilient\n\nYou get to be part of a winning team that opens doors in the future\n\n\n\n \n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\nGenerous medical, dental, vision coverage available day 1 + access to One Medical\n\n20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\nFlexible paid time off in addition to 12 paid holidays throughout the year\n\n$500 per year Wellness Reimbursement\n\nAccess to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\nSabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n4-4.5 months of fully paid parental leave\n\nSpring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.\n\nAccess to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience. \n\nAccess to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\nOur People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\nOn top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\nEmployer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\nFlexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices\n\nFocus Fridays: no meetings, no distractions, just time for you to get work done.\n\nFocus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\nUp to $1,000 Professional Development Reimbursement per calendar year.\n\n$200 per year donation matching to support your favorite causes\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Python, Education, Senior and Marketing jobs that are similar:\n\n $57,500 — $97,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States