\nAbout Coalfire\nCoalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.   \nBut that’s not who we are – that’s just what we do.  \n \nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.    \n \nAnd we’re growing fast.  \n \nWe’re looking for a Site Reliability Engineer I to support our Managed Services team. \n\n\nPosition Summary\nAs a Junior Site Reliability Engineer at Coalfire within our Managed Services (CMS) group, you will be a self-starter, passionate about cloud technology, and thrive on problem solving. You will work within major public clouds, utilizing automation and your technical abilities to operate the most cutting-edge offerings from Cloud Service Providers (CSPs). This role directly supports leading cloud software companies to provide seamless reliability and scalability of their SaaS product to the largest enterprises and government agencies around the world.\n \nThis can be a remote position (must be located in the United States).\n\n\n\nWhat You'll Do\n* Become a member of a highly collaborative engineering team offering a unique blend of Cloud Infrastructure Administration, Site Reliability Engineering, Security Operations, and Vulnerability Management across multiple clients.\n* Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to established SLAs in both production and non-production environments.\n* Innovate and implement using automated orchestration and configuration management techniques. Understand the design, deployment, and management of secure and compliant enterprise servers, network infrastructure, boundary protection, and cloud architectures using Infrastructure-as-Code.\n* Create, maintain, and peer review automated orchestration and configuration management codebases, as well as Infrastructure-as-Code codebases. Maintain IaC tooling and versioning within Client environments.\n* Implement and upgrade client environments with CI/CD infrastructure code and provide internal feedback to development teams for environment requirements and necessary alterations. \n* Work across AWS, Azure and GCP, understanding and utilizing their unique native services in client environments.\n* Configure, tune, and troubleshoot cloud-based tools, manage cost, security, and compliance for the Client’s environments.\n* Monitor and resolve site stability and performance issues related to functionality and availability.\n* Work closely with client DevOps and product teams to provide 24x7x365 support to environments through Client ticketing systems.\n* Support definition, testing, and validation of incident response and disaster recovery documentation and exercises.\n* Participate in on-call rotations as needed to support Client critical events, and operational needs that may lay outside of business hours.\n* Support testing and data reviews to collect and report on the effectiveness of current security and operational measures, in addition to remediating deviations from current security and operational measures.\n* Maintain detailed diagrams representative of the Client’s cloud architecture.\n* Maintain, optimize, and peer review standard operating procedures, operational runbooks, technical documents, and troubleshooting guidelines\n\n\n\nWhat You'll Bring\n* BS or above in related Information Technology field or equivalent combination of education and experience\n* 2+ years experience in 24x7x365 production operations\n* ·Fundamental understanding of networking and networking troubleshooting.\n* 2+ years experience installing, managing, and troubleshooting Linux and/or Windows Server operating systems in a production environment.\n* 2+ years experience supporting cloud operations and automation in AWS, Azure or GCP (and aligned certifications)\n* 2+ years experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform and Ansible\n* Experience with IaaS platform capabilities and services (cloud certifications expected)\n* Experience within ticketing tool solutions such as Jira and ServiceNow\n* Experience using environmental analytics tools such as Splunk and Elastic Stack for querying, monitoring and alerting\n* Experience in at least one primary scripting language (Bash, Python, PowerShell)\n* Excellent communication, organizational, and problem-solving skills in a dynamic environment\n* Effective documentation skills, to include technical diagrams and written descriptions\n* Ability to work as part of a team with professional attitude and demeanor\n\n\n\nBonus Points\n* Previous experience in a consulting role within dynamic, and fast-paced environments\n* Previous experience supporting a 24x7x365 highly available environment for a SaaS vendor\n* Experience supporting security and/or infrastructure incident handling and investigation, and/or system scenario re-creation\n* Experience working within container orchestration solutions such as Kubernetes, Docker, EKS and/or ECS\n* Experience working within an automated CI/CD pipeline for release development, testing, remediation, and deployment\n* Cloud-based networking experience (Palo Alto, Cisco ASAv, etc.…)\n* Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.\n* Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG\n* Knowledge of encryption technologies (SSL, encryption, PKI)\n* Experience with diagramming (Visio, Lucid Chart, etc.) \n* Application development experience for cloud-based systems\n\n\n\n\n\nWhy You'll Want to Join Us\n\n\nAt Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office. \nRegardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.  \n\n\nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $95,000 to $110,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \n#LI-REMOTE \n#LI-JB1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Junior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nCrunch.i, part of the YouGov PLC is a market-defining company in the analytics SaaS marketplace. We’re a company on the rise. We’ve built a revolutionary platform that transforms our customers’ ability to drive insight from market research and survey data. We offer a complete survey data analysis platform that allows market researchers, analysts, and marketers to collaborate in a secure, cloud-based environment, using a simple, intuitive drag-and-drop interface to prepare, analyze, visualize and deliver survey data and analysis. Quite simply, Crunch provides the quickest and easiest way for anyone, from CMO to PhD, with zero training, to analyze survey data. Users create tables, charts, graphs and maps. They filter, and slice-and-dice survey data directly in their browser.\n\nOur start-up culture is casual, respectful of each other’s varied backgrounds and lives, and high-energy because of our shared dedication to our product and our mission. We are loyal to each other and our company. We value work/life balance, efficiency, simplicity, and fantastic customer service! Crunch has no offices and fully embraces a 100% remote culture. We have 40 employees spread across 5 continents. Remote work at Crunch is flexible and largely independent, yet highly cooperative.\n\nWe are hiring a DevOps Lead to help expand our platform and operations excellence. We are inviting you to join our small, fully remote team of developers and operators helping make our platform faster, more secure, and more reliable. You will be self-motivated and disciplined in order to work with our fully distributed team.\n\nWe are looking for someone who is a quick study, who is eager to learn and grow with us, and who has experience in DevOps and Agile cultures. At Crunch, we believe in learning together: we recognize that we don’t have all the answers, and we try to ask each other the right questions. As Crunch employees are completely distributed, it’s crucial that you can work well independently, and keep yourself motivated and focused.\n\nOur Stack:\n\nWe currently run our in-house production Python code against Redis, MongoDB, and ElasticSearch services. We proxy API requests through NGINX, load balance with ELBs, and deploy our React web application to AWS CloudFront CDN. Our current CI/CD process is built around GitHub, Jenkins, BlueOcean including unit, integration, and end to end tests and automated system deployments. We deploy to auto-scaling Groups using Ansible and Cloud-Init.\n\nIn the future, all or part of our platform may be deployed via DroneCI, Kubernetes, nginx ingress, Helm, and Spinnaker.\n\nWhat you'll do:\n\nAs a Leader:\n\n\n* Manage and lead a team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our customer base.\n\n* Scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and tools.\n\n* Hire and ramp exceptional Cloud Operations Engineers.\n\n* Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents.\n\n* Inform executive leadership and escalation management personnel of major outages\n\n* Compile and report KPIs across the full company.\n\n* Work with Sales Engineers to complete pre-sales questionnaires, and to gather customer use metrics.\n\n* Prioritize projects competing for human and computational resources to achieve organizational goals.\n\n\n\n\nAs an Engineer:\n\n\n* Monitor and detect emerging customer-facing incidents on the Crunch platform; assist in their proactive resolution, and work to prevent them from occurring.\n\n* Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (from direct surveillance or through alerts via our Technical Services Engineers).\n\n* Diagnose live incidents, differentiate between platform issues versus usage issues across the entire stack; hardware, software, application and network within physical datacenter and cloud-based environments, and take the first steps towards resolution.\n\n* Automate routine monitoring and troubleshooting tasks.\n\n* Cooperate with our product management and engineering organizations by identifying areas for improvement in the management of applications powering the Crunch infrastructure.\n\n* Provide consistent, high-quality feedback and recommendations to our product managers and development teams regarding product defects or recurring performance issues.\n\n* Be the owner of our platform. This includes everything from our cloud provider implementation to how we build, deploy and instrument our systems.\n\n* Drive improvements and advancements to the platform in areas such as container orchestration, service mesh, request/retry strategies.\n\n* Build frameworks and tools to empower safe, developer-led changes, automate the manual steps and provide insight into our complex system.\n\n* Work directly with software engineering and infrastructure leadership to enhance the performance, scalability and observability of resources of multiple applications and ensure that production hand off requirements are met and escalate issues.\n\n* Embed into SRE projects to stay close to the operational workflows and issues.\n\n* Evangelize the adoption of best practices in relation to performance and reliability across the organization.\n\n* Provide a solid operational foundation for building and maintaining successful SRE teams and processes.\n\n* Maintain project and operational workload statistics.\n\n* Promote a healthy and functional work environment.\n\n* Work with Security experts to do periodic penetration testing, and drive resolution for any issues discovered.\n\n* Liaise with IT and Security Team Leads to successfully complete cross-team projects, filling in for these Leads when necessary.\n\n* Administer a large portfolio of SaaS tools used throughout the company.\n\n\n\n\nQualifications:\n\n\n* Team Lead experience of an on-call DevOps, SRE, or Cloud Operations team (at least 2 years).\n\n* Experience recruiting, mentoring, and promoting high performing team members.\n\n* Experience being an on-call DevOps, SRE, or Cloud Operations engineer (at least 2 years).\n\n* Proven track record of designing, building, sizing, optimizing, and maintaining cloud infrastructure.\n\n* Proven experience developing software, CI/CD pipelines, automation, and managing production infrastructure in AWS.\n\n* Proven track record of designing, implementing, and maintaining full CI/CD pipelines in a cloud environment (Jenkins experience preferred).\n\n* Experience with containers and container orchestration tools (Docker, Kubernetes, Helm, traefik, Nginx ingress and Spinnaker experience preferred).\n\n* Expertise with Linux system administration (5 yrs) and networking technologies including IPv6.\n\n* Knowledgeable about a wide range of web and internet technologies.\n\n* Knowledge of NoSQL database operations and concepts.\n\n* Experience in monitoring, system performance data collection and analysis, and reporting.\n\n* Capability to write small programs/scripts to solve both short-term systems problems and to automate repetitive workflows (Python and Bash preferred).\n\n* Exceptional English communication and troubleshooting skills.\n\n* A keen interest in learning new things.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Executive, React, English, Elasticsearch, Cloud, NoSQL, Python, API, Sales, SaaS, Engineer, Nginx and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nMapD is seeking a Site Reliability Engineer to add to its Cloud Operations and Security team.  As a Site Reliability Engineer, you will work closely with other SREs to maintain, optimize, develop, and secure the delivery of the world’s first GPU-accelerated analytics SaaS platform.  You should have solid automation, security, and DevOps skills to bring to the table, and experience working in environments with compliance requirements (eg. SOC 2, FEDRAMP, PCI, etc.).  This would be a major plus.  You must have previous proven experience working on a public cloud platform (e.g. AWS, GCP, Azure, etc.).  Key to this role is being self-motivated and a self-starter, as well as a strong passion for system improvement and optimization.  \n\nWe’re big fans of hiring people who are not just great at what they do but also how they do it. Critical to our culture is building and maintaining a team that works well together and knows how to communicate effectively - not just within their own team, but also across peripheral teams.  \n\nWe don’t believe in divas or rock stars. We are looking for someone who embodies the best parts of open-source culture: Humility, open-mindedness, positivity, and respect for others. A team member who doesn’t try to single-handedly save the day but embraces input and collaboration as a means to find the best solution.\n\nYour success in this role will be predicated on your ability to prioritize your work, be self-motivated and a self-starter, to speak up early and often, and to work well with others. You should be passionate about building highly available, scalable, and automated “hands-off” systems for customers, and being one of the “go-to” people that team members can trust to get things done and keep things running smoothly with a minimum of fuss. We’re great at encouraging our people to learn different technologies, continue their professional growth, and try out new ways of doing things. We’re in it for the long-haul, and you should be too. \n\nOur office is located in downtown San Francisco, and this position will initially report to the Director of Cloud Operations and Information Security. This is an individual contributor role and will not manage other people.  While our preference is to hire local employees, we will also consider exceptional candidates for remote work. \n\nResponsibilities:\n\n\n* Build highly available automated scalable microservices with a high quality of service for customers\n\n* Write and maintain customized toolsets for leading-edge GPU technologies\n\n* Implement and maintain service monitoring and reporting\n\n* Incident response and investigation, along with recommending and implementing changes to resolve problems permanently\n\n* Keeping all cloud services running reliably 24x7\n\n\n\n\nQualifications:\n\n\n* BS or higher degree in Computer Science, or equivalent industry or work experience.\n\n* 2+ years previous SRE/DevOps experience; previous experience in an enterprise SaaS software environment strongly preferred.\n\n* Strong desire to continue to learn and improve systems, yourself, and others.\n\n* Previous experience with a public cloud provider required (AWS, GCP, Azure, etc.)\n\n* Previous experience working on Linux OS (as well as Bash/Python programming skills) is required.\n\n* Previous experience with clustered Docker environments.\n\n* Previous experience with cloud secrets management, service discovery and scheduling.\n\n* Previous experience with CI ((eg. Jenkins) and CM (eg. Ansible, SaltStack, etc.) automation tools.\n\n* A passion for automation and security.\n\n* Strong desire to continue to learn and improve systems, yourself, and others.\n\n\n\n\nBonuses:\n\n\n* Design and implementation of security controls, and understanding good security practices\n\n* Experience in working in and designing systems for environments with compliance requirements (eg. SOC 2, FEDRAMP)\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Admin, Engineer, Sys Admin, DevOps, Cloud, SaaS and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n