\nAbout Coalfire\nCoalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.   \nBut that’s not who we are – that’s just what we do.  \n \nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.    \n \nAnd we’re growing fast.  \n \nWe’re looking for a Site Reliability Engineer I to support our Managed Services team. \n\n\nPosition Summary\nAs a Junior Site Reliability Engineer at Coalfire within our Managed Services (CMS) group, you will be a self-starter, passionate about cloud technology, and thrive on problem solving. You will work within major public clouds, utilizing automation and your technical abilities to operate the most cutting-edge offerings from Cloud Service Providers (CSPs). This role directly supports leading cloud software companies to provide seamless reliability and scalability of their SaaS product to the largest enterprises and government agencies around the world.\n \nThis can be a remote position (must be located in the United States).\n\n\n\nWhat You'll Do\n* Become a member of a highly collaborative engineering team offering a unique blend of Cloud Infrastructure Administration, Site Reliability Engineering, Security Operations, and Vulnerability Management across multiple clients.\n* Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to established SLAs in both production and non-production environments.\n* Innovate and implement using automated orchestration and configuration management techniques. Understand the design, deployment, and management of secure and compliant enterprise servers, network infrastructure, boundary protection, and cloud architectures using Infrastructure-as-Code.\n* Create, maintain, and peer review automated orchestration and configuration management codebases, as well as Infrastructure-as-Code codebases. Maintain IaC tooling and versioning within Client environments.\n* Implement and upgrade client environments with CI/CD infrastructure code and provide internal feedback to development teams for environment requirements and necessary alterations. \n* Work across AWS, Azure and GCP, understanding and utilizing their unique native services in client environments.\n* Configure, tune, and troubleshoot cloud-based tools, manage cost, security, and compliance for the Client’s environments.\n* Monitor and resolve site stability and performance issues related to functionality and availability.\n* Work closely with client DevOps and product teams to provide 24x7x365 support to environments through Client ticketing systems.\n* Support definition, testing, and validation of incident response and disaster recovery documentation and exercises.\n* Participate in on-call rotations as needed to support Client critical events, and operational needs that may lay outside of business hours.\n* Support testing and data reviews to collect and report on the effectiveness of current security and operational measures, in addition to remediating deviations from current security and operational measures.\n* Maintain detailed diagrams representative of the Client’s cloud architecture.\n* Maintain, optimize, and peer review standard operating procedures, operational runbooks, technical documents, and troubleshooting guidelines\n\n\n\nWhat You'll Bring\n* BS or above in related Information Technology field or equivalent combination of education and experience\n* 2+ years experience in 24x7x365 production operations\n* ·Fundamental understanding of networking and networking troubleshooting.\n* 2+ years experience installing, managing, and troubleshooting Linux and/or Windows Server operating systems in a production environment.\n* 2+ years experience supporting cloud operations and automation in AWS, Azure or GCP (and aligned certifications)\n* 2+ years experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform and Ansible\n* Experience with IaaS platform capabilities and services (cloud certifications expected)\n* Experience within ticketing tool solutions such as Jira and ServiceNow\n* Experience using environmental analytics tools such as Splunk and Elastic Stack for querying, monitoring and alerting\n* Experience in at least one primary scripting language (Bash, Python, PowerShell)\n* Excellent communication, organizational, and problem-solving skills in a dynamic environment\n* Effective documentation skills, to include technical diagrams and written descriptions\n* Ability to work as part of a team with professional attitude and demeanor\n\n\n\nBonus Points\n* Previous experience in a consulting role within dynamic, and fast-paced environments\n* Previous experience supporting a 24x7x365 highly available environment for a SaaS vendor\n* Experience supporting security and/or infrastructure incident handling and investigation, and/or system scenario re-creation\n* Experience working within container orchestration solutions such as Kubernetes, Docker, EKS and/or ECS\n* Experience working within an automated CI/CD pipeline for release development, testing, remediation, and deployment\n* Cloud-based networking experience (Palo Alto, Cisco ASAv, etc.…)\n* Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.\n* Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG\n* Knowledge of encryption technologies (SSL, encryption, PKI)\n* Experience with diagramming (Visio, Lucid Chart, etc.) \n* Application development experience for cloud-based systems\n\n\n\n\n\nWhy You'll Want to Join Us\n\n\nAt Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office. \nRegardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.  \n\n\nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $95,000 to $110,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \n#LI-REMOTE \n#LI-JB1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Junior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

About us\nAt WorkFusion, we build software that is changing the world and transforming workplaces. Our technology automates repetitive, data-intensive work so people can be freed from the mundane to pursue the meaningful, companies can grow further, and customers can be served faster and better. \n \nWorkFusion is increasingly recognized as the world leader in industry-specific process automation, offering AI-powered software with particular focus on the needs of banking, financial services, and insurance enterprises. Our Intelligent Automation Cloud combines RPA, machine learning and analytics in one unrivaled platform that can be deployed quickly and scale without limit. We compete in the world’s fastest-growing software segment and we are growing at record pace with customers spanning the globe. \n \nAs the health and safety of our teams is always a primary concern, we are currently a primarily remote workforce worldwide. Officially, our headquarters is in New York City (on Wall Street) with additional hubs in Canada, Europe and Asia.\n\nPosition\nThe ideal candidate is self-driven, data-driven, and has the ability to work in a distributed team. This professional holds a strong knowledge of Site Reliability Engineering and DevOps methodologies related to Delivery solutions & Platform Automation. In this role, you will be leading the Site Reliability team, sharing your experience in the field with our Delivery, Support, Product Engineering, and Infrastructure teams. You will simultaneously focus on technical excellence and ensuring the team quickly delivers value to customers who have deployed our software in production. The person who fills this role is a subject matter expert who excels in collaboration, open communication, and reaching across functional borders.\n \nKey responsibilities\n●        Manage a team of SRE resources, providing guidance and mentorship, technical leadership, and be a primary point of contact for coordination with Support and Product organizations\n●        Provide support for Site Reliability / DevOps driven solutions for cloud and on-premise environments, troubleshoot issues with applications and middleware components\n●        Take learnings from the field and take ownership of making sure the improvements/fixes/learnings make it back into the product and to WorkFusion documentation\n●        Work on Ansible-based product installers and automation scripts\n●        Build and support Monitoring Systems around the product, as well as highly available and scalable services\n●        Troubleshoot MySQL and Postgres DBs and the physical and virtual resources on which they run for optimal performance\n●        Architect and implement increasingly better HA, DR, and backup solutions\n●        Creates the vision and improves the whole lifecycle of services - from inception and design, through deployment, operation, and refinement. This includes researching gaps in automation and laying out the plan to remove the gaps.\n●        Recommends and implements strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; and anticipating requirements.\n●        Show ownership of customer success with WorkFusion platform management.\n●        Partner with Delivery, Engineering, and Product to steer SRE alignment and strategy to ensure the reliability of WorkFusion platform deployments\n●        Respond to client reliability concerns and agile problem resolution.\n●        Lead resource management and efficiency strategy. Provide technical leadership development and recruitment inside the organization.                                                            \n●      Collaborate with our growing DevOps/Infra team to build and iterate on our infrastructure to improve reliability and performance\n●        Identify parts of the system that do not scale, provide immediate palliative measures, and drives long-term resolution of these incidents.\n●        Identify Service Level Indicators (SLIs) that will align the team to meet the availability and latency objectives.\n●        Advanced knowledge of the Platform features and functionalities  \n●        Provide L3 escalation support to provide expert and minimize the business outage. \n●        Document solutions and techniques for resolving issues, ensuring information is available to the team through technical notes and the internal knowledge base\n \nQualifications/Experience\n●        Strong expertise (7-10 years) in administration and engineering of Linux and Windows OS (Amazon Linux, RedHat, Centos, Windows 2016)\n●        Hands-on experience (>3 years) working with Tomcat or other Java servlet containers\n●        Practical knowledge of administering and tuning web servers (Nginx), application servers, and databases (MySQL, PostgreSQL, MongoDB/MSSQL)\n●        Proficiency in Bash (> 3 years)\n●        Familiarity with Windows Systems and its Services (Microsoft SQL a huge plus)\n●        Strong Knowledge of AWS, Azure, or GPC cloud services - EC2, ASG, LB, KMS, S3, Route53, Azure LB\n●        Solid experience (>2 years) in Ansible CM, or similar\n●        Deep understanding of CI/CD tools (Jenkins/Sonar/Nexus)\n●        Secret Management Software (Hashicorp Vault), RabbitMQ, Marathon, Mesos\n●        VMware (Virtualization/Hypervisor)\n●        Advanced Storage Knowledge\n●        Scripting languages (Bash, PowerShell)\n●        System Analysis\n●        Monitoring and alerting experience (ELK)\n●        Databases (MSSQL, MySQL, PostgreSQL/MSSQL)\n●        Network administration, DNS, TCP/IP, Security, PKI Certificate management\n \nWould be a plus\n●        Familiarity with ELK stack; Grafana/Splunk\n●        Practical knowledge of Hashicorp Vault\n●        Experience with Java development\n●        Deep understanding of Linux kernel, networking\n\nBenefits\n●        Smartest people in the industry and the most interesting product in the global market\n●        Competitive salary\n●        Indefinite employment contract employment form\n●        Opportunity to work remotely\n●        Comprehensive social benefits package, including:\n  o   Health insurance covering all the best med centers for you and your family\n  o   Sport expenses compensation\n  o   Psychologist services compensation\n  o   Professional and English trainings\n  o   Team activities\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Executive, English, Java, Cloud and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

About us\nAt WorkFusion, we build software that is changing the world and transforming workplaces. Our technology automates repetitive, data-intensive work so people can be freed from the mundane to pursue the meaningful, companies can grow further, and customers can be served faster and better. \n \nWorkFusion is increasingly recognized as the world leader in industry-specific process automation, offering AI-powered software with particular focus on the needs of banking, financial services, and insurance enterprises. Our Intelligent Automation Cloud combines RPA, machine learning and analytics in one unrivaled platform that can be deployed quickly and scale without limit. We compete in the world’s fastest-growing software segment and we are growing at record pace with customers spanning the globe. \n \nAs the health and safety of our teams is always a primary concern, we are currently a primarily remote workforce worldwide. Officially, our headquarters is in New York City (on Wall Street) with additional hubs in Canada, Europe and Asia.\n\nPosition\nThe ideal candidate is self-driven, data-driven, and has the ability to work in a distributed team. This professional holds a strong knowledge of Site Reliability Engineering and DevOps methodologies related to Delivery solutions & Platform Automation. In this role, you will be leading the Site Reliability team, sharing your experience in the field with our Delivery, Support, Product Engineering, and Infrastructure teams. You will simultaneously focus on technical excellence and ensuring the team quickly delivers value to customers who have deployed our software in production. The person who fills this role is a subject matter expert who excels in collaboration, open communication, and reaching across functional borders.\n \nKey responsibilities\n●        Manage a team of SRE resources, providing guidance and mentorship, technical leadership, and be a primary point of contact for coordination with Support and Product organizations\n●        Provide support for Site Reliability / DevOps driven solutions for cloud and on-premise environments, troubleshoot issues with applications and middleware components\n●        Take learnings from the field and take ownership of making sure the improvements/fixes/learnings make it back into the product and to WorkFusion documentation\n●        Work on Ansible-based product installers and automation scripts\n●        Build and support Monitoring Systems around the product, as well as highly available and scalable services\n●        Troubleshoot MySQL and Postgres DBs and the physical and virtual resources on which they run for optimal performance\n●        Architect and implement increasingly better HA, DR, and backup solutions\n●        Creates the vision and improves the whole lifecycle of services - from inception and design, through deployment, operation, and refinement. This includes researching gaps in automation and laying out the plan to remove the gaps.\n●        Recommends and implements strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; and anticipating requirements.\n●        Show ownership of customer success with WorkFusion platform management.\n●        Partner with Delivery, Engineering, and Product to steer SRE alignment and strategy to ensure the reliability of WorkFusion platform deployments\n●        Respond to client reliability concerns and agile problem resolution.\n●        Lead resource management and efficiency strategy. Provide technical leadership development and recruitment inside the organization.                                                            \n●      Collaborate with our growing DevOps/Infra team to build and iterate on our infrastructure to improve reliability and performance\n●        Identify parts of the system that do not scale, provide immediate palliative measures, and drives long-term resolution of these incidents.\n●        Identify Service Level Indicators (SLIs) that will align the team to meet the availability and latency objectives.\n●        Advanced knowledge of the Platform features and functionalities  \n●        Provide L3 escalation support to provide expert and minimize the business outage. \n●        Document solutions and techniques for resolving issues, ensuring information is available to the team through technical notes and the internal knowledge base\n \nQualifications/Experience\n●        Strong expertise (7-10 years) in administration and engineering of Linux and Windows OS (Amazon Linux, RedHat, Centos, Windows 2016)\n●        Hands-on experience (>3 years) working with Tomcat or other Java servlet containers\n●        Practical knowledge of administering and tuning web servers (Nginx), application servers, and databases (MySQL, PostgreSQL, MongoDB/MSSQL)\n●        Proficiency in Bash (> 3 years)\n●        Familiarity with Windows Systems and its Services (Microsoft SQL a huge plus)\n●        Strong Knowledge of AWS, Azure, or GPC cloud services - EC2, ASG, LB, KMS, S3, Route53, Azure LB\n●        Solid experience (>2 years) in Ansible CM, or similar\n●        Deep understanding of CI/CD tools (Jenkins/Sonar/Nexus)\n●        Secret Management Software (Hashicorp Vault), RabbitMQ, Marathon, Mesos\n●        VMware (Virtualization/Hypervisor)\n●        Advanced Storage Knowledge\n●        Scripting languages (Bash, PowerShell)\n●        System Analysis\n●        Monitoring and alerting experience (ELK)\n●        Databases (MSSQL, MySQL, PostgreSQL/MSSQL)\n●        Network administration, DNS, TCP/IP, Security, PKI Certificate management\n \nWould be a plus\n●        Familiarity with ELK stack; Grafana/Splunk\n●        Practical knowledge of Hashicorp Vault\n●        Experience with Java development\n●        Deep understanding of Linux kernel, networking\n\nBenefits\n●        Smartest people in the industry and the most interesting product in the global market\n●        Competitive salary\n●        Indefinite employment contract employment form\n●        Opportunity to work remotely\n●        Comprehensive social benefits package, including:\n  o   Health insurance covering all the best med centers for you and your family\n  o   Sport expenses compensation\n  o   Psychologist services compensation\n  o   Professional and English trainings\n  o   Team activities\n\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide