Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects.  You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base.  You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

About us\nAt WorkFusion, we build software that is changing the world and transforming workplaces. Our technology automates repetitive, data-intensive work so people can be freed from the mundane to pursue the meaningful, companies can grow further, and customers can be served faster and better. \n \nWorkFusion is increasingly recognized as the world leader in industry-specific process automation, offering AI-powered software with particular focus on the needs of banking, financial services, and insurance enterprises. Our Intelligent Automation Cloud combines RPA, machine learning and analytics in one unrivaled platform that can be deployed quickly and scale without limit. We compete in the world’s fastest-growing software segment and we are growing at record pace with customers spanning the globe. \n \nAs the health and safety of our teams is always a primary concern, we are currently a primarily remote workforce worldwide. Officially, our headquarters is in New York City (on Wall Street) with additional hubs in Canada, Europe and Asia.\n\nPosition\nThe ideal candidate is self-driven, data-driven, and has the ability to work in a distributed team. This professional holds a strong knowledge of Site Reliability Engineering and DevOps methodologies related to Delivery solutions & Platform Automation. In this role, you will be leading the Site Reliability team, sharing your experience in the field with our Delivery, Support, Product Engineering, and Infrastructure teams. You will simultaneously focus on technical excellence and ensuring the team quickly delivers value to customers who have deployed our software in production. The person who fills this role is a subject matter expert who excels in collaboration, open communication, and reaching across functional borders.\n \nKey responsibilities\n●        Manage a team of SRE resources, providing guidance and mentorship, technical leadership, and be a primary point of contact for coordination with Support and Product organizations\n●        Provide support for Site Reliability / DevOps driven solutions for cloud and on-premise environments, troubleshoot issues with applications and middleware components\n●        Take learnings from the field and take ownership of making sure the improvements/fixes/learnings make it back into the product and to WorkFusion documentation\n●        Work on Ansible-based product installers and automation scripts\n●        Build and support Monitoring Systems around the product, as well as highly available and scalable services\n●        Troubleshoot MySQL and Postgres DBs and the physical and virtual resources on which they run for optimal performance\n●        Architect and implement increasingly better HA, DR, and backup solutions\n●        Creates the vision and improves the whole lifecycle of services - from inception and design, through deployment, operation, and refinement. This includes researching gaps in automation and laying out the plan to remove the gaps.\n●        Recommends and implements strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; and anticipating requirements.\n●        Show ownership of customer success with WorkFusion platform management.\n●        Partner with Delivery, Engineering, and Product to steer SRE alignment and strategy to ensure the reliability of WorkFusion platform deployments\n●        Respond to client reliability concerns and agile problem resolution.\n●        Lead resource management and efficiency strategy. Provide technical leadership development and recruitment inside the organization.                                                            \n●      Collaborate with our growing DevOps/Infra team to build and iterate on our infrastructure to improve reliability and performance\n●        Identify parts of the system that do not scale, provide immediate palliative measures, and drives long-term resolution of these incidents.\n●        Identify Service Level Indicators (SLIs) that will align the team to meet the availability and latency objectives.\n●        Advanced knowledge of the Platform features and functionalities  \n●        Provide L3 escalation support to provide expert and minimize the business outage. \n●        Document solutions and techniques for resolving issues, ensuring information is available to the team through technical notes and the internal knowledge base\n \nQualifications/Experience\n●        Strong expertise (7-10 years) in administration and engineering of Linux and Windows OS (Amazon Linux, RedHat, Centos, Windows 2016)\n●        Hands-on experience (>3 years) working with Tomcat or other Java servlet containers\n●        Practical knowledge of administering and tuning web servers (Nginx), application servers, and databases (MySQL, PostgreSQL, MongoDB/MSSQL)\n●        Proficiency in Bash (> 3 years)\n●        Familiarity with Windows Systems and its Services (Microsoft SQL a huge plus)\n●        Strong Knowledge of AWS, Azure, or GPC cloud services - EC2, ASG, LB, KMS, S3, Route53, Azure LB\n●        Solid experience (>2 years) in Ansible CM, or similar\n●        Deep understanding of CI/CD tools (Jenkins/Sonar/Nexus)\n●        Secret Management Software (Hashicorp Vault), RabbitMQ, Marathon, Mesos\n●        VMware (Virtualization/Hypervisor)\n●        Advanced Storage Knowledge\n●        Scripting languages (Bash, PowerShell)\n●        System Analysis\n●        Monitoring and alerting experience (ELK)\n●        Databases (MSSQL, MySQL, PostgreSQL/MSSQL)\n●        Network administration, DNS, TCP/IP, Security, PKI Certificate management\n \nWould be a plus\n●        Familiarity with ELK stack; Grafana/Splunk\n●        Practical knowledge of Hashicorp Vault\n●        Experience with Java development\n●        Deep understanding of Linux kernel, networking\n\nBenefits\n●        Smartest people in the industry and the most interesting product in the global market\n●        Competitive salary\n●        Indefinite employment contract employment form\n●        Opportunity to work remotely\n●        Comprehensive social benefits package, including:\n  o   Health insurance covering all the best med centers for you and your family\n  o   Sport expenses compensation\n  o   Psychologist services compensation\n  o   Professional and English trainings\n  o   Team activities\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Executive, English, Java, Cloud and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

About us\nAt WorkFusion, we build software that is changing the world and transforming workplaces. Our technology automates repetitive, data-intensive work so people can be freed from the mundane to pursue the meaningful, companies can grow further, and customers can be served faster and better. \n \nWorkFusion is increasingly recognized as the world leader in industry-specific process automation, offering AI-powered software with particular focus on the needs of banking, financial services, and insurance enterprises. Our Intelligent Automation Cloud combines RPA, machine learning and analytics in one unrivaled platform that can be deployed quickly and scale without limit. We compete in the world’s fastest-growing software segment and we are growing at record pace with customers spanning the globe. \n \nAs the health and safety of our teams is always a primary concern, we are currently a primarily remote workforce worldwide. Officially, our headquarters is in New York City (on Wall Street) with additional hubs in Canada, Europe and Asia.\n\nPosition\nThe ideal candidate is self-driven, data-driven, and has the ability to work in a distributed team. This professional holds a strong knowledge of Site Reliability Engineering and DevOps methodologies related to Delivery solutions & Platform Automation. In this role, you will be leading the Site Reliability team, sharing your experience in the field with our Delivery, Support, Product Engineering, and Infrastructure teams. You will simultaneously focus on technical excellence and ensuring the team quickly delivers value to customers who have deployed our software in production. The person who fills this role is a subject matter expert who excels in collaboration, open communication, and reaching across functional borders.\n \nKey responsibilities\n●        Manage a team of SRE resources, providing guidance and mentorship, technical leadership, and be a primary point of contact for coordination with Support and Product organizations\n●        Provide support for Site Reliability / DevOps driven solutions for cloud and on-premise environments, troubleshoot issues with applications and middleware components\n●        Take learnings from the field and take ownership of making sure the improvements/fixes/learnings make it back into the product and to WorkFusion documentation\n●        Work on Ansible-based product installers and automation scripts\n●        Build and support Monitoring Systems around the product, as well as highly available and scalable services\n●        Troubleshoot MySQL and Postgres DBs and the physical and virtual resources on which they run for optimal performance\n●        Architect and implement increasingly better HA, DR, and backup solutions\n●        Creates the vision and improves the whole lifecycle of services - from inception and design, through deployment, operation, and refinement. This includes researching gaps in automation and laying out the plan to remove the gaps.\n●        Recommends and implements strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; and anticipating requirements.\n●        Show ownership of customer success with WorkFusion platform management.\n●        Partner with Delivery, Engineering, and Product to steer SRE alignment and strategy to ensure the reliability of WorkFusion platform deployments\n●        Respond to client reliability concerns and agile problem resolution.\n●        Lead resource management and efficiency strategy. Provide technical leadership development and recruitment inside the organization.                                                            \n●      Collaborate with our growing DevOps/Infra team to build and iterate on our infrastructure to improve reliability and performance\n●        Identify parts of the system that do not scale, provide immediate palliative measures, and drives long-term resolution of these incidents.\n●        Identify Service Level Indicators (SLIs) that will align the team to meet the availability and latency objectives.\n●        Advanced knowledge of the Platform features and functionalities  \n●        Provide L3 escalation support to provide expert and minimize the business outage. \n●        Document solutions and techniques for resolving issues, ensuring information is available to the team through technical notes and the internal knowledge base\n \nQualifications/Experience\n●        Strong expertise (7-10 years) in administration and engineering of Linux and Windows OS (Amazon Linux, RedHat, Centos, Windows 2016)\n●        Hands-on experience (>3 years) working with Tomcat or other Java servlet containers\n●        Practical knowledge of administering and tuning web servers (Nginx), application servers, and databases (MySQL, PostgreSQL, MongoDB/MSSQL)\n●        Proficiency in Bash (> 3 years)\n●        Familiarity with Windows Systems and its Services (Microsoft SQL a huge plus)\n●        Strong Knowledge of AWS, Azure, or GPC cloud services - EC2, ASG, LB, KMS, S3, Route53, Azure LB\n●        Solid experience (>2 years) in Ansible CM, or similar\n●        Deep understanding of CI/CD tools (Jenkins/Sonar/Nexus)\n●        Secret Management Software (Hashicorp Vault), RabbitMQ, Marathon, Mesos\n●        VMware (Virtualization/Hypervisor)\n●        Advanced Storage Knowledge\n●        Scripting languages (Bash, PowerShell)\n●        System Analysis\n●        Monitoring and alerting experience (ELK)\n●        Databases (MSSQL, MySQL, PostgreSQL/MSSQL)\n●        Network administration, DNS, TCP/IP, Security, PKI Certificate management\n \nWould be a plus\n●        Familiarity with ELK stack; Grafana/Splunk\n●        Practical knowledge of Hashicorp Vault\n●        Experience with Java development\n●        Deep understanding of Linux kernel, networking\n\nBenefits\n●        Smartest people in the industry and the most interesting product in the global market\n●        Competitive salary\n●        Indefinite employment contract employment form\n●        Opportunity to work remotely\n●        Comprehensive social benefits package, including:\n  o   Health insurance covering all the best med centers for you and your family\n  o   Sport expenses compensation\n  o   Psychologist services compensation\n  o   Professional and English trainings\n  o   Team activities\n\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide