\nBullhorn is the global leader in software for the staffing industry. After more than 20 years, more than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 35% of our employees to advance their careers in 2021. \n\n\nWe are a remote-first organization and over 30% of our employees reside outside the United States. Headquartered in Boston, we also have offices in St. Louis, London, Brighton, Rotterdam, Frankfurt and Sydney (just in case you’re in the area to stop by). Whether you’re local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected. \n\n\nAbout the Role\n \nReporting to our Enterprise Support Supervisor in our Support department, the Enterprise Support Analyst (Tier 2) will provide Support for Bullhorn's most strategic customers. It will be commonplace for you to work on large environments, where you will troubleshoot complex issues. You will own several accounts and play a huge role in helping customers to be successful on Bullhorn, by maintaining regular touch points, resolving challenges quickly and adding significant value\n\n\n\nA typical day will include:\n* Analyzing root-cause application issues, identify their severity and proposing fixes\n* Owning customer issues from initial report to resolution, communicating with customers regularly regarding issue status\n* Attending, and at times, coordinating bi-weekly calls with Bullhorn's top enterprise clients\n* Collaborating with other Support Analysts and Support Engineers to identify high priority issues and engage the Service Delivery, Software Engineering and Quality Engineering teams.\n* Handling troublesome escalated tickets and working with internal teams to find the best next steps for the client\n\n\n\nThis role is a fit for you if you:\n* Love being the go-to person for enterprise-level accounts\n* Have 1-2 years of Technical Support/ Enterprise Support experience\n\n\n* Have 1-3 years of Client/Customer Relations experience\n* This role will require an individual to be fluent (reading, writing and speaking) in both English and French\n\n\n* Can hold your own with technical troubleshooting\n* You are passionate about technology, technically inquisitive and strive to improve and enhance your technical knowledge.\n* Experience with Java, SQL, HTML/CSS, JavaScript and API knowledge are a plus!\n\n\n\n\n\n<div><b style="font-size: 10pt">What we offer...</b></div><div><br></div><div><span style="font-size: 10pt">-Group Critical Illness, Group Income Protection, Group Life Assurance, Pension, Vision, EAP</span></div><div><span style="font-size: 10pt">-Access to our Discounts and Wellbeing Portal</span></div><div><span style="font-size: 10pt">-Optional from DAY ONE - Private Medical Coverage & Ride to Work Scheme</span></div><div><span style="font-size: 10pt">-Unlimited Vacation</span></div><div><span style="font-size: 10pt">-Full Access to LinkedIn Learning</span></div><div><span style="font-size: 10pt">-Quarterly paid volunteer days</span></div><div><span style="font-size: 10pt">-Lucrative Employee Referral Program (eligible for prior to your first day)</span></div><div><span style="font-size: 10pt">-Career development opportunities up/across Bullhorn </span></div><div><br></div><div><span style="font-size: 11pt">Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.</span></div><div><br></div><div><span style="font-size: 11pt">We’re looking for real-life humans, each with their own unique set of thoughts, beliefs, cultures, identities, and a background and body that is completely individual. We also love humans who have taken less traditional paths of education and believe that experience and learning come in many forms. Together, all these unique individuals make Bullhorn stronger. If you’re reading this, you’re probably applying for/considering applying for a job with us, and we want you to know that Bullhorn is an equal opportunity employer. For us, that means we always have, and will always, strive to be as inclusive as possible in all aspects of employment and that we do not and will not tolerate discrimination of any kind.</span></div></div> \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Analyst, JavaScript, Education and API jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, United Kingdom

**About Stacked**\n \nStacked Co. is a remote-first collective of technical marketing leaders building, growing, and guiding the next generation of enterprise and hyper-growth brands. \n \nWe partner with companies including Teepublic, Burger King, Revel, Thesis, and Morning Brew to design best-in-class customer lifecycle programs powered by thoughtful execution across marketing data infrastructure, solutions architecture, and full-funnel conversion rate optimization. \n \n**What we’re looking for…**\n \nA digital product analyst who is experienced in data management and behavioral analytics tools like Mixpanel, Amplitude, Segment, and/or mParticle. This candidate loves to solve complex data problems and track funnels to identify moments of friction in a customer lifecycle. \n \n**As a digital product analyst you’ve previously…**\n \n* Oversaw the implementation of web analytics platforms like Google Tag Manager, Segment, mParticle, Snowplow, Amplitude, Heap or Mixpanel. \n* Gone deep into tracking API documentation \n* Visualized digital marketing performance using business intelligence tools like Google Data Studio, Looker, Tableau, Sisense, and/or Mode\n* Worked in Javascript, HTML, and querySelector to retrieve onsite elements\n* Worked with clients and internal strategists to understand use cases and business needs \n* Developed reports, charts, and dashboards in behavioral analytics tools like Mixpanel or Amplitude \n* Developed and maintained data plans and documentation for best practices of data management\n* Set up a web analytics tracking tool through its user interface\n* Developed reports in the tool’s user interface to answer key business questions\n \n**You’re the type of person who…**\n \n* Embraces an environment where you will be exposed to a variety of companies, business challenges and toolsets. \n* Wants to be a part of an early-stage team where you can develop the systems and structures at the forefront of an emerging field\n* Thrives in a remote-first flexible working culture where they can take project ownership\n\n\n**In this role you will…**\n \n* Project manage the implementation of new data management and web analytics tools such as Segment, mParticle, Amplitude, and Mixpanel\n* Provide recommendations on how to improve the existing implementation data management and web analytics tools\n* Develop and monitor dashboards for key client stakeholders\n* Develop data plans that define the tracking and structure of key events and attributes in a customer lifecycle \n* Provide detailed technical specs for developers to implement Javascript tracking of events and properties\n* Document best practices for data management and tracking for Stacked and for our clients\n* Set clients up for long-term success by collaborating with them to document data governance guides and user guides\n* Troubleshoot why a report in a dashboard isn’t working\n* Inspect the data layer and identify data elements that could be passed back to the tracking tool\n\n**Compensation:**\n\n* Digital Analyst, $87,000 - $110,000\n* Senior Digital Analyst, $115,000 - $130,000\n\n**Benefits:**\n\n* 14 days PTO, holidays (including a week off in December), and 2 floating holidays\n* $1500 for equipment and office setup allowance\n* $1500 per calendar year for continuing education \n* $600/month contribution for premium-covered healthcare + dental + vision coverage for you (and partner or family) \n\nPlease mention the word **ASTUTELY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $90,000 — $130,000/year\n \n\n#Location\nUnited States

\nAs a fully remote team, communication is extremely important - there is no chance to drop in on interesting discussions around the water cooler or to see if someone is busy just by glancing at their desk. We have systems to signal busy-ness; regular meetings and stand-ups to disseminate information, frequent one-on-ones to ensure there are no frustrations building up, a code of conduct and a formal complaint process to resolve conflicts early-on.\n\nAs a key member of our QA team, you’ll specifically be expected to:\n\nDesign and build tests from requirements Attempt to reproduce issues that come in to support to then log them Work closely with the QA Manager to ensure that time is used efficiently  Attend and contribute in weekly / monthly meetings Suggest improvements if there are issues in the current  process Investigate issues when they are difficult to reproduce and have a hunger to get to the bottom of why something is happening Create robust end to end tests while working closely with the developer who was responsible for that work.\n\n\nRequirements:\n\nPerform manual testing on different areas of the Lasso application  Perform manual testing of the entire application during pre- and post-release testing Perform webhooks/integrations and API testing Create test plans and test cases for new features and requirements, and/or fixes to existing bugs Acknowledge and validate submitted tickets by both rnd team and client services Log any found defects and track bugs using Jira Communicate any issues to the rnd team that require immediate attention Work closely with other members of the QA team to prioritize work Actively participate in QA meetings  Assist in on boarding new resources when needed Stay on top of the industry standards of QA and promote efficient recommendations  Assist junior members of the QA team as a mentor Maintain documentation on manual test cases on TestRail on a regular basis Create test scripts for API regression tests using JavaScript Use MySQL to run queries to look at issues that require a deeper digging in the database, and/or to confirm some data-related issues. Deploy pending changes for subsystems from Beta to Staging only if the smoke tests pass in Beta.\n\n\nInterested?\n\nLasso’s vision is to be the technology hub for new home sales in North America by providing a unique combination of remarkable software and expert services. To achieve our vision we need great developers. That’s why we’ve created a great work environment, encouraging self-direction, personal development, and teamwork. \n\nLasso is based in Richmond, BC, Canada. To learn more please visit www.lassocrm.com.\n\nBenefits\n\nRemote work Self-directed working environment People over process Greatly influence product and team culture Data & Fact-driven decision making Education and training budget\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Quality Assurance, Analyst, Jira, JavaScript, Education, API, Junior and Sales jobs that are similar:\n\n $60,000 — $112,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nProgrammer/analyst\n\n\nAt TLT, we are looking for a Ruby on Rails developer to help us imagine and build things that spark incredible teaching and learning experiences. As part of a small, agile development team, you’ll have the opportunity to shape a product from its earliest days in a fun, flexible environment. You should be able to show us that you’ve built, tested, optimized and scaled Ruby on Rails applications and web services that are a delight to use in every way: fast, straightforward, elegant and powerful.\n\n\nYou should be prepared to deal with: RESTful JSON APIs; semantic HTML; JavaScript frameworks (AngularJS, Backbone); CSS/SASS; SQL and relational database systems (PostgreSQL, MySQL); and test-driven development. Bonus points if you light up when you think about one or more of the following: micro-credentialing, reputation and recommendations systems, social learning systems, complex taxonomies, learning platforms, web accessibility, and the details that make or break the user experience. You put metrics to work for you; you can tell an actionable metric from a fluffy one. You have experience with other languages and frameworks and may have even developed for platforms like iPhone, Android, and Facebook. This position is eligible for working remotely, relocation to central Pennsylvania is not necessary. This job will be filled as a level 2, or level  3, depending upon the successful candidate's competencies, education, and experience. Typically requires an Associate's degree or higher plus two years of related experience, or an equivalent combination of education and experience for a level 2. Additional experience and/or education and competencies are required for higher level jobs. Bachelor's Degree and additional experience preferred.\n\n\nCAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to  http://www.police.psu.edu/clery/ , which will also provide you with detail on how to request a hard copy of the Annual Security Report.\n\n\nPenn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.\n\n\nJob URL: http://apptrkr.com/942921 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Analyst, Developer, Digital Nomad, Teaching, JavaScript, Education and Ruby jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nProgrammer/analyst\n\n\nAt TLT, we are looking for a Ruby on Rails developer to help us imagine and build things that spark incredible teaching and learning experiences. As part of a small, agile development team, you’ll have the opportunity to shape a product from its earliest days in a fun, flexible environment. You should be able to show us that you’ve built, tested, optimized and scaled Ruby on Rails applications and web services that are a delight to use in every way: fast, straightforward, elegant and powerful.\n\n\nYou should be prepared to deal with: RESTful JSON APIs; semantic HTML; JavaScript frameworks (AngularJS, Backbone); CSS/SASS; SQL and relational database systems (PostgreSQL, MySQL); and test-driven development. Bonus points if you light up when you think about one or more of the following: micro-credentialing, reputation and recommendations systems, social learning systems, complex taxonomies, learning platforms, web accessibility, and the details that make or break the user experience. You put metrics to work for you; you can tell an actionable metric from a fluffy one. You have experience with other languages and frameworks and may have even developed for platforms like iPhone, Android, and Facebook. This position is eligible for working remotely, relocation to central Pennsylvania is not necessary. This job will be filled as a level 2, or level  3, depending upon the successful candidate's competencies, education, and experience. Typically requires an Associate's degree or higher plus two years of related experience, or an equivalent combination of education and experience for a level 2. Additional experience and/or education and competencies are required for higher level jobs. Bachelor's Degree and additional experience preferred.\n\n\nCAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to  http://www.police.psu.edu/clery/ , which will also provide you with detail on how to request a hard copy of the Annual Security Report.\n\n\nPenn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.\n\n\nJob URL: http://apptrkr.com/942921 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Analyst, Developer, Digital Nomad, Teaching, JavaScript, Education and Ruby jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n