\nSoftrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S. \n\n\nRecognized as a Top Workplace USA (2024)\nRecognized as one of the Top Workplaces in Technology (2023, 2021) \nINC 5000, Fastest growing companies in America (2023, 2022) \nWashington Business Journal Top 75 Fastest Growing Companies in Greater Washington area \n2020 NXT UP - Top Federal Emerging Technology and consulting firms \n2020 Inaugural DC Metro’s Most Successful Companies \n2020 Washington Technology Fast 50 \nNVTC Tech 100 (2020, 2019) \n\n\nJob Description: \nSoftrams is seeking a Data Analyst with experience in digital analytics, web analytics and user experience. As a digital analyst, you will be responsible for analyzing and optimizing digital customer journeys to improve public web user experience on federal government sites. The application of advanced analytics is expected.  \n\n\n\nFederal Requirements: \n* Ability to obtain a U.S. Federal Position of Trust clearance designation. \n* Must reside in and be able to perform work in the United States. \n* Must have lived in the United States for 3 of the last 5 years. \n\n\n\nRequired Qualifications:\n* Bachelor’s degree in data science, statistics, mathematics, public health, economics, or related quantitative field, \n* 8+ years' experience in data analysis, software/application development, business system analysis, or program integrity investigations. \n* Advanced proficiency with analytical software including Adobe Customer Journey Analytics, Python and/or R, to manipulate and analyze data and to build analytical models. \n* In-depth knowledge of statistics and algorithms used in predictive modeling, machine learning, and text analytics their appropriate use. \n* Experience with data engineering using SQL queries, Spark, and/or python and to extract and transform large volumes of data into a format suitable for analysis. \n* Experience using cloud-based services and resources (e.g., AWS, Azure, Google cloud). \n\n\n\nPreferred Qualifications: \n* Advanced degree data science, statistics, mathematics, public health, economics, or related quantitative field. \n* Knowledge and experience in healthcare, especially healthcare plans and the Affordable Care Act \n* Knowledge of working in a team-based agile work environment with certification in the Scaled Agile Framework (SAFe) or the capacity to obtain certification. \n* Strong problem-solving skills with an emphasis on analytical product development in a business context, particularly with government-related data. \n* Excellent attention to detail and ability to maintain quality control for one’s own work or the work of others. \n* Excellent written and verbal communication skills for coordinating across teams and interacting with clients. \n* Ability to manage multiple projects efficiently and able to meet deadlines with time management and organizational skills. \n* Effective writing skills with the ability to communicate complex data in a simple, actionable way. \n\n\n\nResponsibilities: \n* Develop and refine analytic solutions to model user behavior towards determining pain points and areas for improvement in website usability. \n* Leverage web analytics tools and techniques, querying large data sets, conduct advanced statistical analysis and translate results into insights to drive business actions. \n* Build tools to assess and monitor user interactions with the system for anomalies. Model and forecast website traffic for application support management. \n* Analyze user feedback using natural language processing and/or generative AI to assess user experiences.   \n* Work with human center user experience researchers and designers and the project team evaluate findings and identify solutions in the system and interface design.  \n* Prepare complete and accurate reports and documentation of objectives, methods, results and findings. \n* Formulate, implement, and manage an analytical roadmap for customer and web site analytics to ensure improvements and business objectives are achieved \n\n\n\nBenefits and Perks: \n* 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. For eligible plans and tiers, we provide 100% company-paid medical insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available. \n* Retirement 401(k) plan with employer matching. Immediate vesting. \n* Vacation and sick leave. \n* Maternity and parental leave.  \n* Discretionary bonuses, spot awards, gifts, and tenure-based rewards. \n* Company-sponsored role-based training and certifications.  \n* Monthly DoordashDashPass subscription. \n* Group discounts via LifeMart ADP \n\n\n\n\n\n\nPublic Trust Clearance:\nThis role requires the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship. \n \nWork Location:\nWe have open-collaboration offices in Leesburg VA and Baltimore MD for those who may prefer to work on-site. However, Softrams is a 100% remote-first team environment. Softrams works in the eastern time zone and standard work hours are 9am ET to 5pm ET with flexibility around start and end times based on team needs.\n\n\nAbout Softrams:\nSoftrams is a Maryland and Virginia-based small business information technology, consulting, and solutions provider specializing in emerging technologies for UX/UI, mobile apps, DevOps, big data analytics, data science, and cyber security. We offer innovative technology implementations and build customer-centric services that are simple, intuitive, scalable, efficient and usable. \n\n\nEEO Statement:\nSoftrams, LLC. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at [email protected] \n\n\nKnow your rights poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python, DevOps and Mobile jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote USA

\nThe Position\n\nThe Quality Assurance Analyst contributes to all phases of Testing Lifecycle through the analysis, design, execution, and maintenance of software test suites. As a Quality Assurance Analyst, you will have the opportunity to work on a wide range of projects, ranging from new and existing front-end web-based (mobile and desktop) applications to back-end API testing. You will work closely with the Product Engineering, Product and Project Management teams to create test cases, execute test suites, and over time potentially create automated test cases for web and mobile applications.\n\nYour Responsibilities\n\n\n* Participation and/or review of documentation and/or test results in all QA test phases such as requirements validation, unit, integration, functional, and regression testing.\n\n* Create manual and potentially automated tests and execute tests for software and systems.\n\n* Execute test plans and scripts / cases that will determine optimal application performance according to specifications.\n\n* Participate and collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods and activities.\n\n* Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.\n\n* Communicate test progress, test results, and other relevant information to project stakeholders and team members.\n\n* Make recommendations for improvement of applications to programmers and software developers or engineers.\n\n* Analyze formal test results to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.\n\n* Prepare and / or Create AODA (Accessibility) reports at end of test cycles as required.\n\n* Assist with preparation of required QA artifacts including, but not limited to, master test strategy and plan, functional test plan, QA acceptance plan/sign off, defect tracking report.\n\n* Cultivate and disseminate knowledge of quality assurance best practices.\n\n* Participate in daily standups, sprint planning, and project retrospectives.\n\n* Contribute to innovation and cultivate a positive and supportive team.\n\n* Stay up to date with current best practices and emerging technologies.\n\n* Participate and contribute to company culture.\n\n\n\n\n \n\nAbout You\n\n\n* 1-3 years of experience in a Quality Assurance role\n\n* Experience with web/mobile application testing (browser compatibility, responsive testing, etc.)\n\n* Experienced in web/mobile application technologies such as HTML, CSS, Javascript etc.\n\n* Experience testing in Window OS, Mac OS, Mobile OS (Android, iOS), etc.\n\n* Good understanding of the quality assurance discipline, the defect lifecycle management processes, and the software commonly used for test planning and defect tracking (ideally Jira or another tool like Bugzilla, etc.)\n\n* Understanding of cloud computing architecture, services and platforms\n\n* Good knowledge of structured test methods and processes, and writing test cases and test scenarios\n\n* Experience in developing test plans, writing test scripts, developing use cases, governing quality standards, vetting and guiding requirements/acceptance criteria, and assisting business users through user acceptance test processes.\n\n* Experience and knowledge of software quality tools (ie. test case management, project planning, defect management)\n\n* Experience with testing APIs using tools such as Postman\n\n* Understanding of Software Development Life Cycle Methodology\n\n* Familiarity with concepts related to design principles, content, navigation, usability, behavioural analytics tagging, accessibility, SEO, localization/ multi-lingual and personalization considerations\n\n* Familiarity with DevOps principles, processes and tools (e.g. IaC, CI/CD and orchestration)\n\n* Experience with Test Automation (Nice to have)\n\n* Experienced in working in Agile environment (is ideal)\n\n* Sense of urgency and ability to work under tight timelines.\n\n* Ability to communicate ideas both technically and non-technically.\n\n* Clear, concise and articulate. Good written and oral communication skills with the ability to present to various levels of stakeholder.\n\n* Results oriented, critical thinker, good analytical and problem-solving skills\n\n* Good organizational and time-management skills\n\n* Highly collaborative and dynamic\n\n* A bachelor's degree in Engineering, computer science, information systems or a related field.\n\n* Ability to take ownership of tasks and projects assigned with minimal supervision\n\n* Proactive in raising potential risks/concerns\n\n\n\n\nWhy You’ll Love This Opportunity\n\nUltimately, if you are looking for a challenging role that will expand your skills and expose you to leading edge web technologies, this is the position for you. This is an amazing opportunity that allows you to have a fulfilling career in QA for the long term. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, DevOps, JavaScript, Cloud, API and Mobile jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada

\nAppnovation helps brands thrive through innovative, people-inspired experiences and solutions. By embracing the powerful combination of technology and agility, we seamlessly integrate strategy, experience, design, development and analytics.\n\nWe create standout digital experiences by collaborating with brands to understand the individual challenges and goals for every initiative. Focusing on our clients’ customers, we effectively combine empathy, evidence and real-world insight so that solutions are derived from truth and meaning. Appnovation is an award-winning team dedicated to inspiring possibilities.\n\nTechnology is foundational to all of Appnovation’s offerings, from consulting to digital innovation, to digital product and service creation. The technology department is focused on delivering software solutions that enable rich consumer experiences, from mobile and web applications to advanced analytics and machine learning, to content and engagement management service enablement platforms.\n\nInherent throughout our tech capabilities is deep expertise in the Software Development Life Cycle, a drive for creativity, a passion for the craft, and collaboration with other disciplines - all foundational ingredients in successful digital experiences and client partnerships.\n\nThis role is based out of the Cardiff office with a lot of remote flexibility but can also be based out of our other offices which we have situated across the UK.\n\n \n\nYOU WILL HAVE AN OPPORTUNITY TO:\n\n\nWorking within an agile and/or waterfall environment to identify any issues with product/testing requirements\n\nAssisting with preparation of all prescribed quality assurance artifacts including, but not limited to, Master Test Strategy and Plan, Functional Test Plan, etc.\n\nPreparing and participating in performance, and security testing as required\n\nConduct quality assurance defect tracking reports\n\nParticipating and/or reviewing documentation and test results in all QA test phases, such as requirements validation, unit, integration, functional, and regression testing\n\nDeveloping the QA Test Cases according to the Master Test Plan\n\nPerforming QA testing and report issues as required\n\nWalking through test cases and the test plan with the QA Lead prior to execution\n\n\n\n\n \n\nJOB SKILLS AND REQUIREMENTS:\n \n\nAs an Associate Quality Assurance (QA) Analyst you will be responsible for providing QA support for a portfolio of projects, enhancements, and support initiatives. The role involves testing, planning, and working closely with the team of Developers and other QAs to ensure the product is meeting all quality standards.\n \n\nMust Haves:\n\n\n2+ years of formal testing experience\n\nUnderstanding of the quality assurance discipline, the defect lifecycle management processes, and the software commonly used for test planning and defect tracking (eg. Jira, Bugzilla, etc.)\n\nExperience in developing test plans, writing test scripts, developing use cases, implementing automated testing, executing test team activities, and assisting business users through user acceptance test processes\n\nExperience and knowledge of software quality tools (ie. test case management, project planning, defect management, automation)\n\nExperience with web/mobile application testing (browser compatibility, responsive testing, etc.)\n\nExperienced in web/mobile application technologies such as HTML, CSS, Javascript, PHP, Python, Java, Ruby, etc.  \n\nExperience testing in Window OS, Mac OS, Mobile OS (Android, iOS), etc.\n\nUnderstanding of user centric design principles, content, navigation, usability, behavioural analytics tagging, accessibility, SEO, localization/multi-lingual and personalization considerations\n\nUnderstanding of accessibility principles, standards, compliance, testing and validation\n\nUnderstanding of cloud computing architecture, services and platforms\n\nUnderstanding of DevOps principles, processes and tools (e.g. IaC, CI/CD and orchestration)\n\nUnderstanding of agile principles and methodologies\n\n\n\n \n\nNice to Haves: \n\n\nExperience with automated test scripting and implementation using BDD frameworks such as Behat or Cucumber\n\nExperience with testing APIs using tools such as Postman\n\nExperience with SQL and relational databases\n\nExperience with Python scripting and Pytest\n\nUnderstanding of security and privacy by design principles, process and tools\n\nUnderstanding of data driven and/or machine learning applications\n\n\n\n\n\n\nWHO YOU ARE:\n\n\nProactive in raising potential risks/concerns\n\nAbility to multitask effectively on multiple projects and provide leadership\n\nAbility to identify potential risks and communicate to project leadership team\n\nFormal software testing training or certification\n\nAbility to take ownership of tasks and projects assigned with minimal supervision\n\nHighly collaborative and dynamic\n\nResults-oriented with creative problem-solving skills\n\nClient centric and responsive\n\nClear, concise, and articulate communication\n\n\n\n\n\n \n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Analyst, DevOps, Cloud, Python and Mobile jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCardiff, Wales, United Kingdom