Salesforce Project Manager \n\nLocation: United States - we are fully remote!\n\nSummary\n\nThunder’s Project Managers are the lifeblood of our consulting engagements - serving as the project expert in planning, maintaining accountability, and managing resources to successfully deliver projects for our customer. \n\nThe PM plans, liaises and allocates team members to a project, holding the team accountable for recording time and deliverables to maintain an overview on project progress and health. They also ensure that projects are completed within the determined time frame, within the constraints of the budget, and with sufficient staffing.\n\nOur ideal candidate is a natural multitasker who brings a keen eye for detail and depth in the delivery of effective Salesforce implementations. Thunder PMs are able to think critically and use their good judgment to maximize the success of the project. We value excellent communication and financial/budgeting acumen, a comfort level with briefing clients in advance when timelines change or obstacles arise, and work effectively in high-pressure situations.\n\nRole + Responsibilities \n\n\n* Create project plan(s) with timelines and milestones, then manage execution of said project plan (typically 3-5 projects at a time)\n\n* Hold responsibility for day-to-day management of the project - budget, schedule, and deliverables\n\n* Organize project logistics and stakeholder interactions\n\n* Own financial details, budget management (inclusive of project margin), timesheet submission and project level forecasting \n\n* Prepare and communicate regular status reports for client\n\n* Act as the point of contact internally for your project, communicating to internal stakeholders on the status of your project\n\n* Responsible for combined on+offshore team project delivery success and owning the overall health of on+offshore project team\n\n* Manage project's open Action Items, Decisions logs and associated follow-up\n\n* Drive executive level communication, in conjunction with an Engagement Manager\n\n* Drive our delivery & project management methodology - with clients and internally at Thunder!\n\n* Help drive customer satisfaction and CSAT responses for partnership level \n\n\n\n\nRequired Qualifications  \n\n\n* 2-4+ years’ consulting experience, preferably within the Salesforce implementation partner ecosystem and IT/tech consulting \n\n* At least 2+ years of direct Salesforce delivery or project management role in a consulting/professional services environment\n\n* Experience serving as the primary interface with offshore partners\n\n* Experience with Agile software development methodology\n\n* PMP (PMI) or designation or certification from other recognized project management/process methodology (Agile, Lean/Six Sigma, Kanban)\n\n* Salesforce Administrator Certification\n\n* Strong client-facing presentation and communication skills\n\n\n\n\nCompetencies\n\n\n* Ability to prioritize individual and team tasks to ensure timely execution of the project from start to finish\n\n* Financial and budgeting acumen\n\n* Effectively facilitates meetings and demonstrates consensus-building skills\n\n* Organizational skills to manage multiple projects \n\n* Emotional intelligence and leadership skills to work with various stakeholders\n\n\n\n\n 
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nAs the Systems Administrator for the IT Operations team you will be responsible for ensuring our pre-production and production environments maintain high availability.\n\n\nWHAT YOU WILL BE DOING:\nReporting to the Team Lead IT Operations, you will:\n\n\n• Be an integral part of a team of Systems Administrators and DBAs responsible for the administration of our technology stack infrastructure and operation of our SaaS products\n• Manage pre-production and production environments running in multiple data centers and clouds\n• Continually advance and improve the automation of procedures and tasks\n• Lead impact assessment and selection of tools and devices that will improve our ability to effectively maintain, monitor and troubleshoot our environments and infrastructure\n• Collaborate closely with Software Engineering and Product Management on the build and deploy of new products\n• Ensure production environments are operated in accordance with documented policy so that compliance requirements are met and robust security is maintained\n• Participate in a rotating on call schedule to provide 7/24 emergency support\n\n\n\n\nYOU ARE SOMEONE WITH:\n• 3+ years of experience in a high availability, clustered server environment and/or in a 24/7 production environment\n• In depth knowledge of virtualization, web servers, load balancing, containers and Linux server administration\n• Extensive experience operating infrastructure with a minimum 99.9% uptime and related SLAs\n• Networking expertise in router, switch and firewall setup, configuration and management\n• Proficient in scripting and other automation techniques including Puppet, Bash, Python\n• Experience with security and incident management\n\n\nOUR TECH STACK: \n• Containers/Orchestration: Kubernetes (Rancher), Docker \n• Deployments: Helm\n• Monitoring: Prometheus, Grafana, Splunk, Zabbix, JIRA, Slack\n• Languages: Python, NodeJs,  GoLang\n• CI/CD: GitLab\n• Cloud: AWS\n• Configuration Management: Ansible\n• Infrastructure As Code: Terraform\n• VM: oVirt\n• OS: CentOS (production), Ubuntu (local workstation), Mac (local workstation)\n\n\n\n\nNICE TO HAVES:\n• Experience with Docker, nginx and puppet\n• Experience with PCI and various compliance standards\n• An understanding of orchestration (Kubernetes)\n• AWS experience, terraform, ECS\n\n\n\n\nWHAT YOU’LL LOVE ABOUT US:\n🏦 RRSP/401(k) Matching \n🏥 Comprehensive Health Plans \n📅 Flexible Paid Time Off \n✈️ Travel Experience Credit \n🧘 Annual Wellness Credit \n🥗 Team Events and Monthly Lunches\n💻 Home Office/Commuter Credit \n🌅 Work From Anywhere Program \n🍼 Parental Leave Top Up \n🌍 Adventure Pass\n\n\nOUR PROCESS:\nPlusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.\n\n\nWe believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\n• Recruiter Phone Interview \n• Hiring Manager Interview\n• Take-home Assessment or remote coding exercise (if applicable)\n• Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.\n\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Travel and Linux jobs that are similar:\n\n $55,000 — $107,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario

\nTHE CHALLENGE\nThere are exciting things going on behind the scenes at Eventbrite. Our product and business strategy continues to evolve and expand and our team is evolving its capabilities to ensure that our internal systems and processes evolve to meet the growth demands of the business. You will be joining a high performing group of individuals that serve as the backbone for the revenue engine and contribute to shaping our technology strategy and delivering profitable business outcomes.  We are looking for someone to join our team that thrives in a fast paced and collaborative environment and loves problem solving and building for scale.\n\n\nTHE TEAM\nRevenue Operations’ mission is to enable the revenue engine to grow quickly and efficiently, from the first touch to ongoing support and expansion with every customer. Our goal is to deliver in-depth insights into how we perform across multiple channels, maintain a solid technical foundation as the business scales, and enable our global Marketing, Sales and Customer Experience teams. We are innovators who thrive on finding wins through improvements to systems, processes, training, and enhanced data intelligence. \n\n\nTHE ROLE\nAs the Eventbrite business continues to grow and increase in complexity, we are looking to build on our team of dedicated Salesforce Developers responsible for managing and optimizing our Salesforce system and the needs of our sales and marketing employee base. Our team has a global footprint, with team members based in Nashville, San Francisco, LA and Cork. \n\n\n\nYou Will\n* Lead a team of Salesforce developers in complex custom developments of entire applications using Apex and LWC\n* Hold the development teams accountable for quality of code, achieving committed work within a sprint or by project deadlines\n* Work with the team to design solutions that leverage Salesforce best practices and introduce new technologies\n* Lead code reviews to ensure best practice coding processes\n* Lead the implementation of a CD/CI framework for releases\n* Understand and be able to identify bottlenecks across the system and evaluate performance of various components\n* Understands and leads the technical design of solutions that acknowledge the limitations of the Salesforce platform, in particular where large data volumes are concerns\n* Analyze, evaluate and propose technologies to efficiently address requirements in the software design\n* Works with the Director of RevOps and the lead Salesforce Administrator to design the systems architecture of the revops technology stack\n* Execute full lifecycle software development using standard configuration, Apex, VisualForce, LWC, API’s and Force.com applications\n* Advanced knowledge and practical experience with application design principles, patterns, and practice in order to provide immediate short and long term solutions\n* Review and debug existing source code and resolve support requests for existing environments\n* Updates job knowledge by researching new technologies and software products; participates in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations\n\n\n\nYou Bring\n* 2+ years direct people leadership experience\n* 7+ years of Apex, VF and Salesforce application design and development experience\n* 2+ years of Lighting Framework development experience (LWC)\n* Solid knowledge and experience in Object-Oriented Design and Programming techniques\n* Expertise in Apex development, including in Trigger Frameworks, TDTM, and governor limits\n* Significant experience with Custom API’s, Web Services and Rest API’s and CI/CD systems\n* Solid experience with Salesforce SalesCloud, Communities, Lightning\n* Data management preferred (SQL, XML, JSON)\n* Knowledge of Gainsight, Hubspot, Conga of other business systems preferred\n* Exposure to Integration and BI Tools such as Mulesoft, Tableau, Salesforce Einstein Analytics\n* Understanding of object-oriented concepts, abstraction/inheritance, as well as experience with object-oriented languages\n* Salesforce Developer Certification (current) preferred\n\n\n\n\n\nWHAT WE OFFER\nAt Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more. \n\n\nWe care about your mental health and wellbeing.\nOur employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses. \n\n\nWe work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong. \nEmployees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.  \n\n\nWe offer ongoing training and career development that meets people where they are in their careers. \nWe offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world. \n\n\nWork-life balance & flexibility is extremely important to us.\nOur employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.\n\n\nABOUT EVENTBRITE\nEventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.\n\n\nIS THIS ROLE NOT AN EXACT FIT?\nSign up to keep in touch and we’ll let you know when we have new positions on our team.\n\n\nEventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. \n\n\nApplicant Privacy Notice \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, Marketing, Sales and Digital Nomad jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNashville, Tennessee