\n\n\nAbout Tide\n\nAt Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.\n\nLaunched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.   \n\nAbout the team \n\nFunding Options joined the Tide family in early 2023. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through our multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service.\n\nAbout the role\n\nWe are seeking a highly skilled and experienced Senior Salesforce Administrator to join our dynamic team. The ideal candidate will be responsible for the overall administration, support, and continuous improvement of our Salesforce platform. This role involves collaboration with various business units to ensure that Salesforce meets their needs and drives operational efficiency.\n\nSalesforce Administration:\n\n\n* Manage and maintain the Salesforce platform, including user setup, roles, profiles, permissions, and data security\n\n* Oversee daily system maintenance, monitor performance, and resolve any technical issues promptly\n\n\n\n\nCustomization and Configuration:\n\n\n* Customize Salesforce fields, page layouts, record types, workflows, and validation rules to meet business requirements\n\n* Develop and manage complex reports and dashboards to provide actionable insights to stakeholders\n\n\n\n\nData Management:\n\n\n* Ensure data integrity and accuracy through regular data audits and implementing best practices for data management\n\n* Perform data imports, exports, and updates using tools like Data Loader or similar\n\n\n\n\nProcess Improvement:\n\n\n* Identify, design, and implement process improvements and automation solutions to enhance business workflows\n\n* Collaborate with stakeholders to gather requirements and translate them into scalable solutions\n\n\n\n\nTraining and Support:\n\n\n* Provide training and support to Salesforce users, ensuring they are proficient in utilizing the platform\n\n* Develop and maintain training materials with supporting documentation to support end-users and administrators\n\n\n\n\nSystem Integration:\n\n\n* Oversee integrations between Salesforce and other enterprise systems\n\n* Work with third-party vendors and consultants to implement and manage integrations\n\n\n\n\nProject Management:\n\n\n* Lead Salesforce-related projects, including system upgrades, new feature implementations, and third-party applications\n\n* Ensure projects are delivered on time, within scope, and within budget\n\n\n\n\nCompliance and Governance:\n\n\n* Ensure Salesforce implementation complies with company policies, industry standards, and regulatory requirements.\n\n* Manage Salesforce licensing and ensure proper usage\n\n\n\n\nWhat we are looking for:        \n\n\n* At least 5 years of experience as a Salesforce Administrator or similar role\n\n* Proven experience in managing and configuring Salesforce platforms\n\n* In-depth knowledge of Salesforce platform, including Sales Cloud, Service Cloud, and Lightning Experience\n\n* Proficient in using Salesforce tools such as Process Builder, Flows, Lightning App Builder, and Visualforce\n\n* Strong understanding of data management and security best practices.\n\n* Excellent project management skills, with the ability to lead multiple projects simultaneously\n\n* Exceptional communication and interpersonal skills\n\n* Strong analytical and problem-solving skills\n \n\n\n\n\nEducation:\n\n\n* Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field\n\n* Salesforce Certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are highly desirable.\n\n\n\n\nAs an advantage might be considered:\n\n\n* Experience with Salesforce integrations using APIs and middleware solutions\n\n* Familiarity with Agile/Scrum methodologies\n\n* Knowledge of other CRM systems and data migration processes.\n\n* Experience in a leadership or mentorship role within a Salesforce team\n\n* Experience of working within the Financial Services Industry\n\n\n\n\nWhat you’ll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get:\n\n\n* 25 days paid annual leave\n\n* 3 paid days off for volunteering or L&D activities\n\n* Extended maternity and paternity leave covered by the company\n\n* Personal L&D budget in the amount of 1000 BGN per year\n\n* Additional health & dental insurance\n\n* Mental wellbeing platform\n\n* Fully covered Multisport card\n\n* Food vouchers\n\n* Snacks, light food, drinks in the office\n\n* WFH equipment allowance\n\n\n\n\nTidean Ways of Working\n\nAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. \n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Senior and Sales jobs that are similar:\n\n $50,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBelgrade, Belgrade, Serbia

\nWho are Tide:\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat we’re looking for:\n\nReporting to the Head of IT and InfraOps, you will be a support focused engineer and will have a background in IT Systems and cloud native administration. You’ll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and ensuring that the highest levels of system availability, performance and security are met. \n\nAs an IT Enablement Engineer you’ll be administering and maintaining IT cloud Infrastructure related technologies within Tide, while also providing 1st/2nd line support functions for the service desk and support teams.\n\nAs an IT Enablement Engineer you’ll be: \n\n\n* Administering Tide’s Corporate IT and Infrastructure tech stack, managing current technologies, improving existing practices, integrating the multiples of SaaS applications with Tide systems\n\n* You will maintain the reliability of the macOS and Microsoft Windows platforms with deployment workflows, and software updates\n\n* You will work to scale our Mobile Device Management platforms to support fast-moving teams in a fast-paced environment while helping end users get the most out of their macOS and Windows devices.\n\n* Providing 1st/2nd line systems and application level support to end users\n\n* Troubleshooting problems, answering questions and providing training on IT Systems to end users.\n\n* Identifying, testing, and implementing workarounds for reported issues\n\n* Assist in the maintenance and rollout of new applications and their integrations.\n\n* Document procedures, policies, technical instructions and security practices\n\n\n\n\nWhat makes you a great fit: \n\n\n* You have working knowledge of the following MDM tools\n\n\n\n           a. JAMF Cloud\n           b. Microsoft Modern endpoint management tools - Intune.\n\n\n* You have knowledge about Okta & you have experience with Identity and  Authentication tooling (Okta)\n\n* You have working knowledge of Atlassian backend.\n\n* Knowledge of Google workspace administration would be an added bonus.\n\n* You have knowledge about Windows devices and Windows OS troubleshooting, including device formatting and hardware preparation.\n\n* You have knowledge about Apple devices, Mac OS and its configuration.\n\n* You have a practical level of experience working with ITSM platforms and ticketing systems, specifically Atlassian (JIRA & Confluence)\n\n* Excellent customer focus and a can-do attitude and good communication skills\n\n\n\n\n \n\nWhat you’ll get in return: \n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, macOS, Cloud, Microsoft, Mobile and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew Delhi, Delhi, India

\n\nBranch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments and empower working Americans with accessible, fee-free financial services. We’re committed to building and delivering more inclusive and transparent financial products.\n\nCome join our team as we develop new ways to improve the lives of working Americans. Our mission starts with empowering our own employees. Have a great idea? Share it today and it might just get implemented tomorrow. As a team member at Branch, your voice and creativity can directly impact the product and company. We not only attract great talent from across the country, but also build teams to help that talent to thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.\n\nThe Tier 2 Customer Support Representative handles complex issues that are beyond the scope of Tier 1. This includes dealing with bugs, intricate processes, money movement issues, and liaising with external vendors.  Tier 2 Customer Support Representative will work with cross-functional teams on escalations that require collaboration with teams such as Risk, Admin Support, Compliance, and Support Operations.\n\nResponsibilities:\n\n\n* Address and triage high-level technical issues involving software bugs, system failures, and process complexities.\n\n* Handle sensitive issues related to financial transactions.\n\n* Work closely with external vendors and internal teams to troubleshoot and resolve issues.\n\n* Provide expert advice and guidance to lower-tier support teams.\n\n* Identify documentation gaps and act as a subject matter expert for our Training & Documentation team to help close those gaps\n\n* Assist other levels of support when volume increases\n\n\n\n\nQualifications:\n\n\n* Extensive knowledge of financial technologies and complex system operations.\n\n* Strong analytical and problem-solving skills.\n\n* Excellent communication skills and ability to handle high-pressure situations.\n\n* Prior experience in advanced technical support roles in a fintech setting.\n\n* Ability to quickly learn and apply new processes and technologies.\n\n\n\n\n\n\nBenefits: \n\n\n* Remote-first work culture (domestic USA)\n\n* Branch-paid medical, dental, and vision insurance \n\n* Equity\n\n* 401k\n\n* Paid time off\n\n* Paid company holidays\n\n\n\n\nWorking at Branch\n\nHeadquartered in Minneapolis but with employees located all throughout the US, Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together.\n\nOur teamwork has enabled us to become an award-winning fintech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by the Webby Awards, Benzinga Fintech Awards, Fintech Breakthrough Awards, Top Workplaces USA, Great Places to Work and EY Entrepreneur of the Year, Heartland, among others.  \n\nLearn more about our culture, approach, technology, and people here: https://www.branchapp.com/about\n\nBranch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n $45,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMinneapolis, Minnesota, United States

\nThe Senior Clinical Trial Associate, Clinical Operations, plays a key role in administratively supporting the planning, execution, and management of clinical trials within the organization. The Senior CTA works closely with the clinical operations team to ensure the successful implementation of clinical trials, adherence to regulatory guidelines, and the collection of high-quality data.\n\nThe Senior Clinical Trial Associate is a senior administrative role and will provide mentorship and guidance to the junior Clinical Trial Assistant role.  The Senior Clinical Trial Associate will also support the development and review of Clinical Operations Department Administrative SOPs, Plans and System build.  In addition, the Senior CTA will support the design and structure of the Admin framework and implementation of new processes or improvements to current process create processes not currently in place. The Senior Clinical Trial Associate may take ownership and manage sub-projects within the trial (ex: DEA Schedule I oversight at the site and central trial levels) and work closely with key consultants to drive the successful implementation and oversight of sub-projects.  They will be the point of contact for all administrative needs for third-party vendors used within a trial and may have some oversight on monthly financial reporting and tracking. \n\n \nResponsibilities: \n\n\n* Establishes, performs quality control, maintains, and archives the Trial Master File (i.e., electronic folder set-up, filing, tracking, archiving) in compliance with DIA Reference Model, SOPs, ICH and GCPs. Ensures proper naming conventions are followed\n\n* Assist with study start-up, including development of budgets, contracts, financial disclosure statements, and grant payments\n\n* Coordinates distribution of documents and supplies/dosing room materials to sites and vendors/CRO as necessary\n\n* Develops and maintains spreadsheets and other documents to track critical study milestones Tracks and reports on project or study information regarding subject and site status, metrics, lab sample shipments and discrepancies, and other parameters as appropriate\n\n* Track and manage study-related documentation, including regulatory submissions, ethics committee approvals, and site contracts\n\n* Prepares or assists with the preparation and review of study-related materials as it pertains to CTA processes (e.g., study reference manual, clinical trial material requests, and Investigator Site File)\n\n* Organizes study information on the shared file drives\n\n* Maintain trial Storyboard\n\n* Lead and manage project-based assignments in support of clinical trials (ex: creating process documents and trackers; managing Schedule I activities)\n\n* Design and create process/guidance documents for the Clinical Trial Assistant role-based tasks and responsibilities\n\n* Assist in the writing and review of SOPs for the Clinical Operations department and support systems build out (ex: CTMS, eTMF, etc)\n\n* Performs assigned administrative activities in a timely manner in support of clinical trials from design to completion\n\n* Sets up and attends meetings, takes thorough meeting notes, and updates and distributes meeting minutes\n\n* Organizes and helps plan meetings. May interact with meeting planners and travel agents\n\n* Coordinates the distribution of communications to all sites (e.g., questionnaires, newsletters, mass mailings, IND safety reports, Investigator’s Brochures, etc.)\n\n* Assists the Clinical Operations Trial Lead with tracking and processing of vendor or site invoices and ensures accurate accrual records are kept for the trials.  Raise PO requests and request tax documents from vendors and consultants\n\n* Maintains up-to-date knowledge of current regulations and guidelines to ensure compliance\n\n* Provides general administrative support to the clinical team as assigned\n\n* Processes forms, requests for information by the team, and requests to obtain information from vendors and investigative sites\n\n* Provide guidance, mentorship, and daily oversight for more junior Clinical Trial Assistants assigned to specific clinical studies\n\n* Responsible for obtaining license agreements for all ClinRo/PROs/scales and updating license holders as required per contract\n\n\n\n\nREQUIREMENTS: \n\n\n* Bachelor’s degree or equivalent combination of education/experience in science or health-related field\n\n* Prior experience in clinical research, preferably as a Senior Clinical Trial Assistant or with at least 2 years in the Clinical Trial Assistant role\n\n* Experience in Psychiatry and addiction medicine preferred \n\n* Willingness and ability to travel up to 5-10% of the time, defined by business needs\n\n* Working knowledge of GCP/ICH guidelines and the clinical development process, understanding of drug development from pre-IND through NDA\n\n* Prior experience in development of tools and other tracking documents that support clinical research\n\n* Prior experience with supporting study startup activities\n\n* Strong communication skills with outside vendors and contractors\n\n* Willing to maintain flexible work hours as needed and available during core business hours during critical periods of a trial\n\n* Strong working knowledge of MS Project or Smartsheet  and developing Gantt charts\n\n* Advance knowledge of MS Excel/Google Sheets \n\n* Excellent oral, written, and communication skills required\n\n* Problem-solving and strategic planning skills \n\n* Excited by innovative ideas in clinical research space; has a voice and provides meaningful contributions in meetings/calls\n\n* Self-motivated, resourceful with getting the job done attitude in a fast-paced team environment\n\n* Engaging, empathetic and dynamic personality; up for challenges and determined to find solutions\n\n* This position requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced and dynamic environment\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n $45,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDurham, North Carolina, United States