\nWho are Tide:\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat we’re looking for:\n\nReporting to the Head of IT and InfraOps, you will be a support focused engineer and will have a background in IT Systems and cloud native administration. You’ll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and ensuring that the highest levels of system availability, performance and security are met. \n\nAs an IT Enablement Engineer you’ll be administering and maintaining IT cloud Infrastructure related technologies within Tide, while also providing 1st/2nd line support functions for the service desk and support teams.\n\nAs an IT Enablement Engineer you’ll be: \n\n\n* Administering Tide’s Corporate IT and Infrastructure tech stack, managing current technologies, improving existing practices, integrating the multiples of SaaS applications with Tide systems\n\n* You will maintain the reliability of the macOS and Microsoft Windows platforms with deployment workflows, and software updates\n\n* You will work to scale our Mobile Device Management platforms to support fast-moving teams in a fast-paced environment while helping end users get the most out of their macOS and Windows devices.\n\n* Providing 1st/2nd line systems and application level support to end users\n\n* Troubleshooting problems, answering questions and providing training on IT Systems to end users.\n\n* Identifying, testing, and implementing workarounds for reported issues\n\n* Assist in the maintenance and rollout of new applications and their integrations.\n\n* Document procedures, policies, technical instructions and security practices\n\n\n\n\nWhat makes you a great fit: \n\n\n* You have working knowledge of the following MDM tools\n\n\n\n           a. JAMF Cloud\n           b. Microsoft Modern endpoint management tools - Intune.\n\n\n* You have knowledge about Okta & you have experience with Identity and  Authentication tooling (Okta)\n\n* You have working knowledge of Atlassian backend.\n\n* Knowledge of Google workspace administration would be an added bonus.\n\n* You have knowledge about Windows devices and Windows OS troubleshooting, including device formatting and hardware preparation.\n\n* You have knowledge about Apple devices, Mac OS and its configuration.\n\n* You have a practical level of experience working with ITSM platforms and ticketing systems, specifically Atlassian (JIRA & Confluence)\n\n* Excellent customer focus and a can-do attitude and good communication skills\n\n\n\n\n \n\nWhat you’ll get in return: \n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, macOS, Cloud, Microsoft, Mobile and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew Delhi, Delhi, India

\nThe Senior Clinical Trial Associate, Clinical Operations, plays a key role in administratively supporting the planning, execution, and management of clinical trials within the organization. The Senior CTA works closely with the clinical operations team to ensure the successful implementation of clinical trials, adherence to regulatory guidelines, and the collection of high-quality data.\n\nThe Senior Clinical Trial Associate is a senior administrative role and will provide mentorship and guidance to the junior Clinical Trial Assistant role.  The Senior Clinical Trial Associate will also support the development and review of Clinical Operations Department Administrative SOPs, Plans and System build.  In addition, the Senior CTA will support the design and structure of the Admin framework and implementation of new processes or improvements to current process create processes not currently in place. The Senior Clinical Trial Associate may take ownership and manage sub-projects within the trial (ex: DEA Schedule I oversight at the site and central trial levels) and work closely with key consultants to drive the successful implementation and oversight of sub-projects.  They will be the point of contact for all administrative needs for third-party vendors used within a trial and may have some oversight on monthly financial reporting and tracking. \n\n \nResponsibilities: \n\n\n* Establishes, performs quality control, maintains, and archives the Trial Master File (i.e., electronic folder set-up, filing, tracking, archiving) in compliance with DIA Reference Model, SOPs, ICH and GCPs. Ensures proper naming conventions are followed\n\n* Assist with study start-up, including development of budgets, contracts, financial disclosure statements, and grant payments\n\n* Coordinates distribution of documents and supplies/dosing room materials to sites and vendors/CRO as necessary\n\n* Develops and maintains spreadsheets and other documents to track critical study milestones Tracks and reports on project or study information regarding subject and site status, metrics, lab sample shipments and discrepancies, and other parameters as appropriate\n\n* Track and manage study-related documentation, including regulatory submissions, ethics committee approvals, and site contracts\n\n* Prepares or assists with the preparation and review of study-related materials as it pertains to CTA processes (e.g., study reference manual, clinical trial material requests, and Investigator Site File)\n\n* Organizes study information on the shared file drives\n\n* Maintain trial Storyboard\n\n* Lead and manage project-based assignments in support of clinical trials (ex: creating process documents and trackers; managing Schedule I activities)\n\n* Design and create process/guidance documents for the Clinical Trial Assistant role-based tasks and responsibilities\n\n* Assist in the writing and review of SOPs for the Clinical Operations department and support systems build out (ex: CTMS, eTMF, etc)\n\n* Performs assigned administrative activities in a timely manner in support of clinical trials from design to completion\n\n* Sets up and attends meetings, takes thorough meeting notes, and updates and distributes meeting minutes\n\n* Organizes and helps plan meetings. May interact with meeting planners and travel agents\n\n* Coordinates the distribution of communications to all sites (e.g., questionnaires, newsletters, mass mailings, IND safety reports, Investigator’s Brochures, etc.)\n\n* Assists the Clinical Operations Trial Lead with tracking and processing of vendor or site invoices and ensures accurate accrual records are kept for the trials.  Raise PO requests and request tax documents from vendors and consultants\n\n* Maintains up-to-date knowledge of current regulations and guidelines to ensure compliance\n\n* Provides general administrative support to the clinical team as assigned\n\n* Processes forms, requests for information by the team, and requests to obtain information from vendors and investigative sites\n\n* Provide guidance, mentorship, and daily oversight for more junior Clinical Trial Assistants assigned to specific clinical studies\n\n* Responsible for obtaining license agreements for all ClinRo/PROs/scales and updating license holders as required per contract\n\n\n\n\nREQUIREMENTS: \n\n\n* Bachelor’s degree or equivalent combination of education/experience in science or health-related field\n\n* Prior experience in clinical research, preferably as a Senior Clinical Trial Assistant or with at least 2 years in the Clinical Trial Assistant role\n\n* Experience in Psychiatry and addiction medicine preferred \n\n* Willingness and ability to travel up to 5-10% of the time, defined by business needs\n\n* Working knowledge of GCP/ICH guidelines and the clinical development process, understanding of drug development from pre-IND through NDA\n\n* Prior experience in development of tools and other tracking documents that support clinical research\n\n* Prior experience with supporting study startup activities\n\n* Strong communication skills with outside vendors and contractors\n\n* Willing to maintain flexible work hours as needed and available during core business hours during critical periods of a trial\n\n* Strong working knowledge of MS Project or Smartsheet  and developing Gantt charts\n\n* Advance knowledge of MS Excel/Google Sheets \n\n* Excellent oral, written, and communication skills required\n\n* Problem-solving and strategic planning skills \n\n* Excited by innovative ideas in clinical research space; has a voice and provides meaningful contributions in meetings/calls\n\n* Self-motivated, resourceful with getting the job done attitude in a fast-paced team environment\n\n* Engaging, empathetic and dynamic personality; up for challenges and determined to find solutions\n\n* This position requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced and dynamic environment\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n $45,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDurham, North Carolina, United States